Remove Customer Service Remove Point of Sale Remove Restaurant Manager
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Restaurant Staff Performance Management Techniques

Modern Restaurant Management

Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. One way to do this is by utilizing performance management techniques when evaluating staff to identify who is performing well, who may need some help and those who need letting go. Restaurant Staff Monitoring.

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How Interpersonal Engagement Fuels Modern Restaurant Success

Modern Restaurant Management

After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. Still, the heartbeat of a thriving restaurant is its people. The True Impact of Soft Skills in Your Restaurants Of course, a restaurant can’t run on soft skills alone.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

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Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

At its core, customer intelligence involves collecting and analyzing data to build better relationships with guests and improve operations through smarter decision-making. Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Customers don’t find it acceptable for stores to rely on robots and software to handle complex problem-solving tasks, or tasks that keep people and spaces clean and safe.

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. Six Reporting Best Practices Restaurants Should Use.

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How the Tech Industry is Shaping the Future of Dining

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The words “restaurant management system” rarely cause excitement. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.