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Choosing the Best Payment Processor For a Restaurant

Modern Restaurant Management

According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 Customer Service Unfortunately, many payment processors fail to consider the importance of customer service. When choosing a processor, customer service must be a priority.

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Don’t Fake the Personal Touch

Hospitality Net

One of the most powerful customer service and CX tactics is personalization. When personalization is used correctly, customers feel as if you recognize them. Using their name, remembering their past purchases, their buying patterns, and more can build confidence and trust.

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The True Cost of Ice Machine Ownership

Modern Restaurant Management

The Initial Purchase/Capital Costs The most you’ll spend on your ice machine at one time will be the purchase price, which ranges from $5,000-$10,000 for the most popular models. Most business owners believe that the purchase price represents 80% of ice machine ownership costs. And let’s not forget the utility bills.

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Three Critical Restaurant Advertising Strategies for 2021

Modern Restaurant Management

Focus on Customer Service and Personalized Experiences. Customer service and personalized experiences can differentiate yourself from cold, national corporations. Small businesses need to compete on their home court, and being the creative advertiser with great customer service will win each time.

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Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

In some cases, the threshold for a restaurant “acquiring” a customer is simply having them walk through the front door. Those who adopt a guest-centric approach to food will continue to excel, combining traditional customer service with the personalization afforded by their data.

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USDA Issues Health Alert for Undeclared Allergen in Already Expired Salad

Penn State Food Safety Blog

A recall was not requested because the affected product is no longer available for purchase. The problem was discovered when the establishment notified FSIS that it received a customer complaint that packages labeled as Cranberry Chicken Salad contained Classic Chicken Salad.

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Why Americans Choose Products Made in the USA

the CAMBRO blog

We reached out to our Instagram followers to learn why they value and prefer to purchase American-made products. “I Jacob Hillar @smokeycjsbbq “Made in USA products usually come with better warranties, quality and customer service." I know they will last longer and be an overall better product."