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Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-
By Madan Kanala In the modern landscape of multi-unit restaurants, effective software system management is essential for streamlined operations and enhanced productivity. One crucial aspect of managing restaurant software is role-based user management, which empowers operators to tailor access permissions and functionalities according to staff members’ specific roles and responsibilities.
Noodles and Co, Mooyah, Clutch Coffee and Hyve execs discuss why successful loyalty platforms feature 1. Ease of use. 2. Engaging offers and new products. 3. Heavy adoption by customer base driven by employees actively promoting 4. Personalization. 5. Data analytics. 6. Seamless integration.
The Riu Palace Aquarelle is the RIU Hotels & Resorts chain’s first establishment in Falmouth, the capital of Trelawny parish, just 35 minutes from Montego Bay airport and two hours from Kingston. The new 5-star, 24-hour all-inclusive hotel has a total of 753 rooms and is the ideal choice for families or groups of friends thanks to its 180 triple rooms and 26 family suites.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
On three recent occasions, I have talked with food safety leadership at mid- to large-sized processors about their food safety testing and sanitation programs. While these organizations each face some unique challenges, there was a common theme that was clear among them all: The creation of meaningful and timely reporting that is communicated effectively is typically just too cumbersome and manual today.
S Brass and Bronze Works has promoted Sarah Scott and John Hughes, both of whom will take on new roles within its business analytics division. Scott, who joined the company six years ago as a data collection analyst, will now serve as the business analytics manager.
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S Brass and Bronze Works has promoted Sarah Scott and John Hughes, both of whom will take on new roles within its business analytics division. Scott, who joined the company six years ago as a data collection analyst, will now serve as the business analytics manager.
ITB India is happening alongside MICE Show India and Travel Tech India, from 11 – 13 September 2024 at Jio World Convention Centre, Mumbai. With over 400 exhibitors, over 120 speakers, and over 600 Indian and South Asian buyers with 80% of them being decision makers, the B2B event assures unparalleled business opportunities for all attendees, serving as the gateway to the thriving Indian travel market.
The nutrition team received a Healthy Meals Incentive grant to hire an extra set of hands around the kitchen to help with expanding scratch-made options for students.
Hotelbeds, part of HBX Group, announces the renewal of its strategic agreement with Choice Hotels for the next three years, adding Radisson Americas properties to the TravelTech company’s portfolio.
As we age, our bodies will inevitably not function as well as they once did. Whether we start losing sight or hearing or occasionally forget things more than before, getting older isn’t something most people think they’re prepared for — but aren’t. Conditions like dementia, Parkinson’s disease, cardiovascular disease, or mobility issues also make it more challenging to do everyday tasks like getting dressed, taking care of personal hygiene, or even eating a meal.
Marriott International’s presence in the Canadian market strengthened, as the company celebrated a 36 percent year over year increase in hotel-level leisure revenue in 2023. With 274 hotels currently open and 90 in the pipeline, several factors, including a dedicated focus on lifestyle, upper midscale and extended stay brands; as well as market-specific loyalty program offerings and partnerships, continue to drive the company’s success in Canada.
A recent study comparing the presence of chemical contaminants in conventionally and hydroponically grown produce found pesticide residues and toxic heavy metals in a larger number of conventional samples than in hydroponic samples. Phthalate levels were consistent between conventional and hydroponic samples.
The Hospitality Management Holding (HMH), pioneer in the hotel management in the Middle East and North Africa, has taken the centre stage in the mega event of Arabian Travel Market (ATM) 2024 ongoing at the Dubai International and Convention Centre. The four-day show, kicked off on May 6 with over 2,000 exhibitors from more than 160 countries, is expected to see a huge footfall of not less than 50,000 global visitors.
Hot Plates A commercial hot plate is a restaurant kitchen staple that’s typically used to prepare food on the stovetop. Take Your Menu to the Next Level with Commercial Hot Plates The right commercial hot plate can take your restaurant menu to the next level. With a hot plate, you can create a range of delicious dishes with ease. From searing steaks and sizzling stir-fries to simmering sauces and melting cheese, commercial hot plates offer great versatility and convenience.
As the world eagerly awaits the spectacle of the Paris Olympics 2024, anticipation mounts not only for the athletic feats but also for the influx of travelers converging on the iconic City of Light. World on Holiday brings you valuable data and insights that can help you strategize your business efforts for the building demand. Let’s help you get answers for your questions on who, why and how the world is traveling for the Paris Olympics 2024.
The Keynote presentation at the 2024 Food Safety Summit (FSS), titled, “Being Right is Not Enough: Leading Food Safety in a Corporate and Global Environment,” took place on Wednesday morning, presented by Mary Weaver Getz, Chief Food Safety and Quality Assurance (FSQA) Officer at Yum! Brands Inc.
Leading global hospitality management organization, Valor Hospitality Partners, announced the grand opening of Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton, marking a significant milestone in the company’s expansion and a historic moment for the North Georgia mountain landscape. Cloudland is Valor Hospitality’s second resort property in North America, joining the award-winning Lodge at Gulf State Park, a Hilton Hotel in Gulf Shores, AL.
This past Monday, May 6, Cleveland-based distributor Kappus Co. completed its acquisition of the assets and operations of North Huntingdon, Pa.-based Kreiser Distributing Co. Kappus Co. is a family-owned provider of commercial foodservice equipment, parts and service for customers across Ohio, Western Pennsylvania, West Virginia, Indiana and Kentucky.
Jumeirah unveils its new brand identity marking a key milestone in its growth strategy to double the size of the portfolio by 2030. The new visual identity is the first stage in a journey of brand evolution designed to inspire a new perspective of luxury for discerning travellers. Building on its origins and reputation for generous hospitality, the move will see Jumeirah reaffirm its position as an industry pioneer, with curated experiences that shape perceptions and trends.
In 2023, 32% of the coffee consumed out of home was cold, the equivalent of 1 in every 3 cups. This segment is one of the fastest growing in the coffee industry, with a 15% consumption increase in the past four years1. Younger generations, in particular, have embraced the trend of drinking their coffee cold, and the rise of specialty coffee shops and cafés offering a wide range of cold coffee options has contributed to making it accessible and appealing to consumers.
Renowned for having some of the most spectacular properties across the globe, Sir Richard Branson’s Virgin Limited Edition today announces the addition of the award-winning Finch Hattons Luxury Safari Camp in Kenya to its exquisite collection of unique retreats.
Marvelle Healthcare, a leading healthcare company, has announced the launch of Rhythm Water, a new brand offering natural mineral water sourced from the pristine Himalayas. Rhythm caters to the growing demand for premium hydration options. The brand offers two varieties: Natural Mineral Water and Sparkling Natural Mineral Water. Launching in Major Cities, with Nationwide Expansion Planned: Rhythm will be initially available in Hyderabad, Bangalore, Chennai, and Kerala, with plans for nationwide
Questex, a leading information services and event company, today announces the opening of registration for the NYU International Hospitality Industry Investment Conference (NYU IHIIC) to be held on June 2-4, 2024 at the Marriott Marquis in New York.
B2B Foodservice Marketing Plan = Essential for Success I work in a very competitive dynamic food industry. The companies I’m talking to find it challenging to reach their audience and get products on menus. Demand for innovative foodservice products is increasing. It’s becoming important for food companies to have a strong B2B foodservice marketing plan. […] The post The Essential B2B Foodservice Marketing Plan appeared first on NewPoint Marketing.
HotelRunner and Alesayi Hospitality Company (AHC), with the endorsement of the Saudi Tourism Authority (STA), have joined forces with a Memorandum of Understanding for a globally connected and sustainable Kingdom of Saudi Arabia travel ecosystem powered by data, AI, and automation.
The Indian food industry is thriving, and with it, a growing concern: the need to eliminate non-sustainable food packaging. Customers, now more than ever, are conscious of the environmental impact of traditional plastic packaging. Their choice to opt for products with sustainable packaging, such as reduced-plastic, compostable, and biodegradable options, drives the Indian packaging sector towards innovative solutions that aim to reduce waste and address environmental issues.
Leading luxury hospitality company Four Seasons and Saudi-based development firm Dar Al Omran Company announce plans for continued expansion in the Middle East with Four Seasons Hotel Madinah, anticipated to open in late 2024.
The St. Regis Punta Mita Resort today announces the culmination of its $45 million property-wide transformation, completely reimagining the iconic resort while elevating the property to a new level. Timed to its 15th anniversary, the scope of the resort’s renovation spans all common areas and public spaces, the introduction of five beachfront villas, redesigned suites and guest rooms, enhancements to The St.
UN Tourism has launched the second edition of its Women in Tech Startup Competition: Middle East. The initiative aims to highlight and support women entrepreneurs who are shaping the future of sustainable tourism and technology across the region.
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19 pandemic. An analysis performed by CBRE in April 2023 found that total hotel revenue increased by 153% from 2020 to 2022, while Gross Operating Profits (GOP) grew by 437%. This resulted in a 68% increase in the fees paid to management companies and brought management fees back to pre-pandemic levels.
Only the Midwest, South Atlantic, and West South-Central regions posted moderate single-digit hotel-price gains in the first quarter 2024 (Midwest, 3.2%; South Atlantic, 3.8%; and West South-Central, 1.6%). Hotels in gateway cities experienced a reversal, exhibiting better performance than hotels in non-gateway cities this quarter. Transaction volume fell year over year and quarter over quarter for both large and small hotels in gateway and non-gateway cities.
The Cornell University Nolan School of Hotel Administration’s Pillsbury Institute for Hospitality Entrepreneurship today announced the creation of a network and a series of events, resources, and convenings for entrepreneurial individuals and organizations throughout the hospitality industry. This network will facilitate the sharing of best practices, bridging of funding sources and investing opportunities, and identification of partnership and collaboration opportunities.
NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of the Hotel Versey in Chicago, Illinois. Located at 644 W Diversey Parkway, the 137-room hotel will be managed by Genuine Hospitality Group of St. Louis, Missouri.
Vingcard, an ASSA ABLOY company, has announced the enhancing of its door lock security abilities and features by ensuring compatibility with MIFARE Ultralight® AES from NXP® Semiconductors. The latest in contactless integrated circuit (IC) technology for door lock credentials, MIFARE Ultralight AES together with Vingcard locks are set to provide the advanced encryption and flexibility that today’s hotels need to ensure heightened guest safety, convenience and service quality.
Officials of Ashburton Hospitality, a full-service consultancy firm focused on asset management, today announced the addition of ten hotels to its rapidly expanding portfolio. The Marriott-, Hilton- and IHG-branded hotels are located throughout the Midwest, Eastern seaboard and southeastern U.S.
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