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Facing harsh headwinds in the form of stiff competition, tough macroeconomic conditions, and ever-evolving consumer preferences, running and scaling a successful restaurant business requires a nimble approach that encompasses four key focuses. From attracting investors to prioritizing repeatable unit economics, there has never been a more crucial time to be disciplined during the growth phase of building a restaurant.
As restaurateurs continue to balance thin margins and staffing shortages, more have begun taking steps to deter diners from last-minute cancellations (or not coming at all) as a way to try and manage their costs. According to studies, 17 per cent of U.S. restaurants charged at least one cancellation fee in January, up four per […] The post Addressing restaurant cancellations and no-shows appeared first on Restobiz.
How can ChatGPT and other AI platforms be used to help restaurants? In this episode of the Making Dough Show, they discuss the ways AI can be used in restaurant management from crafting email marketing campaigns to creating seasonal menus,, social media content creation, inventory management, and competitor analysis, analyze customer feedback, and more.
Image Credit: Fast Company Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. In recent news, Jeff Bezos has committed $60 million through the Bezos Earth Fund to advance research in alternative meat production, aiming to enhance both affordability and nutritional value within the industry.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. It offers a variety of advantages that significantly contribute to the success of streamlined onboarding: Simplified Training A limited menu serves as a cornerstone of efficiency in the onboarding process for fresh additions to the team, be they kitchen staff or servers.
Huvafen Fushi is an icon of the Maldives and an enchanted hideaway at North Male Atoll which required some fresh thinking and love to bring its 44 lavish above-water and beach bungalow dwellings up to date and into the future. BLINK founder and creative partner Clint Nagata says the challenge facing his team was a complete refresh of the resort’s interiors while staying true to the brand’s essence of sophisticated island chic and effortless style and ensuring the disruption to a very loyal clien
A streamlined menu offers many strategic advantages that work in unison to significantly accelerate service within food service establishments. This intentional simplification of the menu not only enhances the efficiency of the back of the house but also benefits the front of the house. Quicker Table Turnover The relationship between shorter wait times for food and faster table turnover is a fundamental dynamic that substantially impacts overall efficiency and success.
A streamlined menu offers many strategic advantages that work in unison to significantly accelerate service within food service establishments. This intentional simplification of the menu not only enhances the efficiency of the back of the house but also benefits the front of the house. Quicker Table Turnover The relationship between shorter wait times for food and faster table turnover is a fundamental dynamic that substantially impacts overall efficiency and success.
The Environmental Working Group (EWG) has published its Dirty Dozen list for 2024, describing the 12 fruits and vegetables most contaminated with pesticide residues, alongside its Clean Fifteen list, which contains the 15 commodities with the lowest amounts of pesticide residue.
As different as their menus may be, Taco John’s, Smashburger and Handel’s Homemade Ice Cream have at least one commonality: They’ve just appointed a female CEO. Here’s a bit more on the newest leaders of each brand: For more appointment news, including recent announcements from Starbucks and RBI, click here.
In this episode, Produce Safety Technicians Micah Hutchison and Landen Tetil discuss how to reduce food safety risks when it comes to growing mushrooms. They also talk through regulations that growers should be aware of when processing mushrooms. Additional Resources: Food-Safe Fungi: Produce Safety Resources for Mushroom Growers Video: "Power Washing Only Spreads the Evidence" In this episode, Produce Safety Technicians Micah Hutchison and Landen Tetil discuss how to reduce food safety risks wh
As multiple restaurant brands, like Marble Slab Creamery and Captain D’s, announce growth plans for Canada, at least one company is making a move south. Marco’s Pizza announced a 50-unit master franchise agreement marking its debut in Mexico City. Behind the development is Grupo Pizza Amantes SA de CV, which projects the first store to open in Q2 2024.
The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the opening of Sanasaryan Han, a Luxury Collection Hotel, Istanbul, situated in the heart of Istanbul’s historical peninsula. Istanbul, renowned as a captivating intersection of East and West, is a dynamic metropolis, home to historical landmarks, iconic monuments, and a rich culinary heritage.
The hospitality industry is facing growing pressure to address its environmental impact and promote sustainable practices. However, while sustainability is often viewed as an opportunity for businesses to improve their reputation and attract environmentally conscious customers, the potential risk of climate change and non-compliance with the growing sustainability agenda is not yet seen as critical.
At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. But that’s just the beginning. College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. Here are a few recent examples of how leading higher ed dining programs are using smart food pickup solutions to solve challenges like reducing crowds and lines, securing mobile orders,
Once upon a time, in a land far, far away, there lived a time when excellent service was the hallmark of a luxury experience – one that was desired by the people and delivered by the best of companies. Today, it is an aspect of the service sector that has come to be expected by customers. Companies in the service industry have claimed their adherence to the words ‘service excellence’ since time immemorial.
831 Catering is a testament to adaptability in the foodservice industry. Born as a restaurant in 2018, owner Joseph Talley swiftly adjusted during the uncertain times of 2020 by transforming into a catering business. 831 Catering offers full-scale, staffed catering events for up to 1,000 guests and a complete line of packaged meals for office meetings and delivery needs.
In this bonus episode of Food Safety Matters , Brittany Sambol of Wildtype Foods and Dr. Khyati Shah of Merck discuss scaling up in the cultivated meat and seafood sector, and how MilliporeSigma can support businesses during scale-up.
Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.
Tickets are available for the Young Professional Symposium put on by CFESA. The event, slated for April 17 at the Courtyard by Marriot Charlotte in Fort Mill, S.C., gathers those born in 1984 or later for networking and career development. Topics of discussion include how to leverage digital communication for time management, how to create a budget and how to plan for the future.
Food Marketing Strategies to Boost Your Brand Awareness and Sales Time-tested food marketing strategies are crucial for brands to stand out and connect with consumers. It is also crucial to drive sales in a competitive marketplace. Effective marketing ensures your food brand is visible, memorable, and resonates with your target audience’s preferences and values.
Hotel Landy, a Tribute Portfolio hotel, officially opens its doors today on Orlando’s Universal Boulevard, just minutes away from the city’s premier theme parks, Orange County Convention Center and Orlando International Airport (MCO). The lively property incorporates the distinct character and sense of connection to community consistent among Tribute Portfolio properties, while weaving in elements of movement to reflect Orlando’s consistent hum of energy and to captivate its thrill-seeking guest
Amidst the prevailing focus on AI’s impact on marketing, I sought to steer one of our HSMAI Marketing Advisory Board discussions toward a core hospitality topic. How can we integrate enhanced guest experiences into our marketing strategies to stimulate demand and enrich the stay? We exchanged insights on how hotels and resorts can elevate guest experiences by creating unforgettable events and transforming spaces into memorable touchpoints.
In recent years, the landscape of tourism has undergone a flavorful transformation, with culinary tourism emerging as a prominent trend in the hospitality industry. Travelers are now increasingly seeking unique and authentic gastronomic experiences, turning their attention towards exploring the diverse and distinctive regional cuisines around the world.
Radisson Hotel Group will introduce its first brand to Auckland, New Zealand with the playful and dynamic Radisson RED. Located in the heart of Queen Street, the purpose-built 322-key Radisson RED Auckland will offer a modern lifestyle experience to its guests and add to the cosmopolitan ambiance of New Zealand’s largest city.
NYC Health + Hospitals/Elmhurst today announced a partnership with EHL Hospitality Business School, a leading academic hospitality management institution founded in 1893 and based in Switzerland and Singapore, to share best practices and resources related to the hospitality sector and its intersection with health care.
Journeyable, the global accessible travel association, today announced the launch of its enhanced website, marking a significant milestone in the journey towards inclusivity for both travelers and travel suppliers. The site will be complemented by the new Journeyable App, launching next month and available in both the iOS and android stores.
IHG Hotels & Resorts (IHG) marks the start of the annual HUNTER Hotel Investment Conference by underlining its leadership in the midscale segment. IHG’s development momentum follows a successful 2023 that saw more than 150* openings and more than 300 signings worldwide for its midscale brands, and reflects a commitment to strategic expansion, proven expertise, and brand and enterprise investments.
Attitude Hotels is joining forces with EHL Group (founded as Ecole hôtelière de Lausanne), the world’s leading hospitality school. This collaboration will form Attitude Academy VET by EHL, a new vocational education and training (VET) opportunity in Mauritius due to launch on 18 March 2024. Three courses will be available to students: Culinary, F&B Service or Hotel Rooms Division.
Cushman & Wakefield recorded a total transaction volume of EUR 1.5 billion for the hotel segment in 2023. This corresponds to a decline of around 23 percent compared to the previous year and is the lowest result of the past eleven years, falling short of the 10-year average by around 60 percent. The purchases and sales were almost exclusively individual property transactions, with an average volume of around 20 million euros.
HBX Group has unveiled details of its signature events, the MarketHubs, in 2024. With the theme “New Frontiers,” the conferences are poised to delve into unchartered territories within the travel industry, bringing together thought leaders, industry experts and global business partners to navigate the ever-evolving landscapes of travel and technology.
Bob W, the tech-powered hospitality operator, has today announced the launch of its sixth London opening of a new aparthotel near St Paul’s Cathedral. The new Bob W location is now taking bookings with guests able to stay from early Spring.Spanning across a mid-20th century building on Watling Street and a Neo-Georgian building on Groveland Court, Bob W St Paul’s skillfully blends modern convenience with historic charm.
Darian Tan, Revinate’s Territory Sales Manager, oversees hotel partnerships in APAC, striving to enhance guest experiences and boost revenue. From his base in Bali, a hub of hospitality, Darian shares key revelations from the highly anticipated 2024 Hospitality Benchmark Report.
Newport Hospitality Group (NHG), a premier hotel development and management company, has enhanced its long-time partnership with SalesAndCatering.com by transitioning its portfolio of hotels to the cutting-edge STS Cloud platform. Successfully upgrading 22 properties to the cloud-based version of STS will make it easier for the group to manage multiple properties from a single platform and provide a unified view to streamline processes, improve service quality, and ultimately increase revenue.
While skyscrapers have often been considered barriers to the public realm, the new St. Regis Chicago Hotel refutes this reputation through urban connections and increased access to the Chicago River. Using an innovative structural system, the building is lifted from the ground plane to allow a pedestrian pathway between the riverwalk and the nearby park.
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