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In recent years, LTOs have become an important tool for operators to drive traffic and boost loyalty. Shifts in customer spending, evolving guest preferences, and increased competition have had many restaurants looking for creative ways to attract and retain visitors. As operators work to increase loyalty and repeat visits, LTOs can be an effective way […] The post Leveraging LTOs and loyalty for higher restaurant revenues appeared first on Restobiz.
For decades, the hotel industry has relied on Revenue Per Available Room (RevPAR) as its primary performance indicator. While RevPAR remains a valuable metric for room performance, it proves inadequate in capturing the comprehensive financial health of a hotel, particularly with respect to evaluating F&B operations. As hotels transition into multifaceted lifestyle destinations, with restaurants and bars often becoming attractions in their own right, a more comprehensive metric is required to
Image Credit: Smallhold Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Smallhold’s rise and fall highlights the challenges of scaling tech-driven food ventures, despite VC backing, as it emerges from bankruptcy a shadow of its former self.
Food cost - the price of your ingredients compared to the money you bring in from selling dishes - is the silent assassin lurking in the shadows of every restaurant.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
In a healthcare facility, a patient’s experience goes beyond medical treatment—it extends to every aspect of their care, including the food they are served. A good foodservice experience can significantly impact a patient’s well-being and recovery. From boosting morale to ensuring proper nutrition, offering high-quality meals at the correct temperatures helps promote healing, provide comfort and create a more positive environment during their stay.
Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is pleased to announce the adoption of several of its cutting-edge door lock solutions by Hjortviken Country Club in Hindas, Sweden. Managed by ESS Group, the soon-to-be-opened Hjortviken Country Club, together with the support of Vingcard and BRA Bygg construction company, is setting its sights on delivering a refined guest stay experience that also prioritizes its commitment to protecting the en
Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is pleased to announce the adoption of several of its cutting-edge door lock solutions by Hjortviken Country Club in Hindas, Sweden. Managed by ESS Group, the soon-to-be-opened Hjortviken Country Club, together with the support of Vingcard and BRA Bygg construction company, is setting its sights on delivering a refined guest stay experience that also prioritizes its commitment to protecting the en
The Wendy’s Co. announced several executive leadership appointments this week. Mary Greenlee has become senior vice president, U.S. operations, and brings over 25 years of experience in the restaurant and beverage industries.
IHG® Hotels & Resorts, one of the world’s leading hotel companies, is expanding its footprint in Pakistan by signing a franchise agreement with MGC Developments to launch Holiday Inn & Suites Islamabad DHA II. Scheduled to open in August 2028, the 150-key hotel in Pakistan’s capital will join IHG’s portfolio of more than 1,000 operational Holiday Inn hotels globally.
A recent sampling assignment conducted by the U.S. Food and Drug Administration (FDA) in Pennsylvania and Michigan found milk in 6.2 percent of dark chocolate and chocolate-containing products labeled as “dairy-free,” although all positive samples were also labeled with an allergen advisory statement.
Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservations agents were having every day. Sure enough, just as they said, most callers were only asking questions about things like amenities, bedding configurations, fees, and services.
FAT Brands will use a sister brand conversion strategy to grow its sports lodge concept Twin Peaks. Since acquiring Smokey Bones last year, FAT Brands has chosen a select number of the concept’s locations to convert to Twin Peaks, which it says is its fastest-growing brand. Today, it announced it opened its first converted Smokey Bones location to Twin Peaks in Lakeland, Fla.
"Career" has taken on a new meaning for young professionals today. A 2022 McKinsey report highlighted that young people now prioritize well-being and job compatibility, seeking roles that align with their values. For them, a “successful career path” goes beyond earning money – it’s about personal growth, positive experiences, and joy in life. This shift has made working abroad increasingly appealing for young people in Vietnam.
In honor of the 25th anniversary of Farm to Fork, our groundbreaking local sourcing program, we’ve synthesized our many lessons learned into a white paper, Sowing Success: Local Food Purchasing Insights from 25 Years of the Farm to Fork Program. “Farm to Fork is a foundational program for our company and created a ripple effect in the industry when we launched it in 1999,” says Fedele Bauccio, cofounder and CEO of Bon Appétit.
Sbe has announced that its founder, Sam Nazarian, has assembled a team of experts to launch The Estate Hotels & Residences, a new global network of luxury resorts and residential properties focused on functional and preventative medicine.
The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience. On the other, we’re facing a perennial truth: hospitality, at its core, is a human-centric business. Guests come to us not just for a place to stay, but for experiences, service, and meaningful interactions.
A recent study explored how the use of uniform, threshold-based precautionary allergen labeling could increase food safety for allergic consumers, as well as enhance the number of foods available to them on the market.
The Ritz-Carlton, Bangkok, which debuts in Thailand’s capital in November 2024, welcomes the appointment of an executive dream team of six seasoned hospitality experts. A 260-key Marriott International Luxury Group portfolio hotel overlooking the city’s Lumpini Park, The Ritz-Carlton, Bangkok promises an intuitive guest approach with insightful, charming service quality.
Aladdin Campus Dining introduces new Greek/Mediterranean concept where gyros, bowls and more have helped the new school year start off super fresh and powered by tahini.
Denver, CO – We are pleased to introduce our latest innovation, the Benchmarking Scorecard. This enterprise tool is crafted to transform how hotels assess their digital marketing performance. Tailored to meet the needs of hotel management companies, ownership groups and digital marketing agencies for both branded and independent hotels. The Benchmarking Scorecard allows you to compare your hotels’ performance indexes against key performance indicators of similar hotels.
IHG® Hotels & Resorts, one of the world’s leading hotel companies, is expanding its footprint in Pakistan by signing a franchise agreement with MGC Developments to launch Holiday Inn & Suites Islamabad DHA II. Scheduled to open in August 2028, the 150-key hotel in Pakistan’s capital will join IHG’s portfolio of more than 1,000 operational Holiday Inn hotels globally.
Hotel Equities (HE) and Urban Investment Partners (UIP) proudly announce the opening of The Quincy, Ascend Hotel Collection, located in the heart of Washington, D.C. The Quincy is an upscale boutique hotel that seamlessly combines comfort, convenience, and style, making it an ideal choice for both business and leisure travelers alike. Located at 1823 L St.
Retail businesses are continually striving to enhance their operational efficiency while delivering an exceptional shopping experience to their customers In today’s highly competitive retail landscape. A powerful strategy to meet these goals is the implementation of LithosPOS self-checkout kiosks. These advanced kiosks are designed with a focus on customer convenience, allowing shoppers to handle transactions swiftly and independently.
Ready for something completely new, Barcelona? SLS Hotels & Residences is primed to make a serious splash for its European debut in Catalonia’s capital of cool. Dramatically backlit by the Med’s dazzling winter sunshine, SLS Barcelona will be bringing its distinctive brand of immersive extravagance to the waterside district of Port Fòrum, setting a pioneering precedent in modern luxury hospitality.
Super 8 by Wyndham owners looking to revitalize their guestrooms can now adopt the cutting-edge INNOV8TE 2.0 design package. The next iteration of the INNOV8TE program, developed in collaboration with experienced owners and top design experts, combines sleek, stylish upgrades with increased operational efficiency. Available across the U.S. and Canada, INNOV8TE 2.0 is a cost-effective upgrade that elevates the hotel experience, starting at just $1,850 per key*.
Mews, the industry-leading hospitality cloud, has been chosen by Marston’s Pubs PLC (Marston’s) to streamline and modernize their hotel management operations. Marston’s, primarily known for its 1,500+ pubs across the UK, also operates 92 hotels and inns with 1,790 rooms.
ONYX Hospitality Group, Thailand’s premier hotel management company, proudly celebrates the success of its renowned serviced apartment brand, Shama, with the launch of an exciting new campaign designed to encapsulate its core ethos.
SiteMinder, the world’s leading hotel distribution and revenue platform, is heralding a new era of revenue management for hotels with the unveiling of ‘Dynamic Revenue Plus’, the only solution for hotels to both access live market intelligence and take immediate action on their bookable inventory, pricing and distribution strategy. Unlike revenue management systems that have traditionally been accessible to a limited number of hotels, the dual capability within Dynamic Revenue Plus means any hot
If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.
Residence Inn by Marriott Los Angeles Burbank/Downtown, located at 321 Ikea Way in downtown Burbank, has announced the completion of its renovation. The 166-room all-suite property is owned by Apple Hospitality REIT, Inc. and managed by Marriott International, Inc. Interior Image Group (IIG) was responsible for the new design and context of the makeover and Salisbury Moore handled construction for the project.
Gem Forest Hotel Nairobi - MGallery Collection, a striking boutique property with 105 rooms & suites, 4 vibrant dining venues, a spa and bespoke meeting facilities and experiences.
Wellness in Travel & Tourism (WITT), an independent organization composed of experts with over 125 years of combined experience at the intersection of hospitality, wellness, and travel, today announced the launch of the industry’s first wellness certification for hotels and resorts. This groundbreaking initiative aims to transform the hospitality sector by providing prestigious certification criteria that sets properties apart in a competitive market, enabling them to enhance their wellness offe
The Hospitality Sales and Marketing Association International (HSMAI) is excited to announce the first ever Commercial Futures Forum, which will take place on Oct. 28, 2024 in San Antonio, TX, held in conjunction with The Hospitality Show produced by AHLA and Questex. This inaugural event, planned by an HSMAI steering committee of Chief Commercial Officers, will bring together top commercial leaders to explore the evolving dynamics of business travel and loyalty within the hotel industry.
Cloudbeds, the innovative leader in hospitality management technology, has appointed former SiteMinder and Triptease executive Marta Perez as its new Senior Director of Sales to spearhead its growth strategy across key markets.
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