Tue.Aug 06, 2024

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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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USDA Proposes New Policy to Reduce Salmonella in Raw Poultry Products

Food Safety Tech

On July 29, the U.S. Department of Agriculture’s (USDA) Food Safety and Inspection Service (FSIS) issued a comprehensive proposed rule and determination to more effectively reduce Salmonella contamination and illnesses associated with raw poultry products. According to the USDA’s website , this is the culmination of FSIS’ three-year effort to reevaluate their strategy for controlling Salmonella rates in poultry and protect American consumers from foodborne illness linked to consumption of

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Hilton has announced plans to open DoubleTree by Hilton Lisbon Airport

Hospitality Net

Following a franchise agreement with Mercan Properties Group, DoubleTree by Hilton Lisbon Airport will consist of 199 guest rooms and 20 suites and is set to open its doors to guests in 2025. Located just a five-minute drive from one of Europe’s most dynamic airports, this DoubleTree by Hilton property will offer ultimate convenience for business and leisure travellers.

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Datassential Takes a Look at Midyear Trends

Foodservice Equipment Reports

Datassential, a global food and beverage intelligence platform, has released its 2024 Midyear Trends Report. It posted a preview, highlighting several operator insights and menu winners, plus a look at a growing niche market for foodservice professionals to watch. To start, Datassential found almost half (46%) of operators overall noticed in-person dining increase over the past year.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Predictive Analytics: Anticipating Guest Needs Before They Arrive

Hospitality Net

Enhancing Guest Experience: Predictive Analytics in Hospitality

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Hilton Accelerates Expansion Across Portugal with Santo André Beach Hotel, Tapestry Collection by Hilton

Hospitality Net

Set to open in 2025, Santo André Beach Hotel, Tapestry Collection by Hilton will be the first Hilton property in the Santiago do Cacém region. With its unique beaches and beautiful landscapes, the location of this property makes it a perfect destination for guests to relax and connect with nature while enjoying the hotel’s vibrancy.

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Starting a conversation is a powerful tool for memory care dining, but not always easy

FoodService Director

Cura’s Connections Memory Support Dining Program provides resources for engaging residents experiencing dementia, including its popular Conversation Starters.

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Why Global Events Like the 2024 Olympics Are Transforming Hospitality

Hospitality Net

As the world tunes in, Paris has transformed into an electric hub of once-in-a-lifetime activity as the 2024 Summer Olympics officially commence. This isn’t the first time Paris has hosted the games – but it’s been 100 years since patrons from around the globe last descended upon the French capital to watch the world’s best athletes go head-to-head.

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Heavy metals found in 72 dark chocolate and cocoa products in the USA

Food Safety Tech

New research published in the journal, Frontiers in Nutrition found heavy metals in dark chocolate and cocoa products. The researchers reported that 43, 35, and 0% of the products tested exceed Prop 65 MADLs for heavy metal concentrations, respectively, of Pb, Cd, and As, while 97.2% (70 of 72) fall below US FDA IRL limits established for Pb. Median concentrations of each metal tested were lower than even the conservative Prop 65 MADLs, indicating a potentially large effect of product outliers.

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Canopy by Hilton Vilamoura Marina will join Hilton’s rapidly growing Southern European portfolio

Hospitality Net

Following a franchise agreement with Arrow Global Group, Canopy by Hilton Vilamoura Marina will offer guests an elevated, boutique hotel experience that will showcase the absolute best of the locale.

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Enhancing the Resilience and Sustainability of the Frozen Food Supply Chain

Food Safety Magazine

Action to curb the overall carbon footprint of the food and agriculture sector must be done with care in the frozen category, as the quality of frozen foods reaching the consumer depends on a collaborative effort among all links in the supply chain.

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Grand Hyatt Kunming Opens in China’s ’Spring City’

Hospitality Net

Known as the "Spring City" for its year-round spring-like climate, Kunming offers endless attractions for culture, food and nature lovers alike, from markets and museums to stunning forests and lakes, all easily accessible from the hotel’s unparalleled location. Neighboring attractions include Jinma Biji Square and Nanqiang Street, famed for its night market.

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More Ground Cinnamon Products Added to FDA Public Health Alert Due to Presence of Elevated Levels of Lead

Food Safety Tech

Through product testing, the FDA has determined that the ground cinnamon products listed on their website contain elevated levels of lead and that prolonged exposure to these products may be unsafe. The FDA is advising consumers to throw away and not to buy these ground cinnamon products. The FDA has recommended that the firms voluntarily recall these products, with the exception of the MTCI cinnamon.

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Whitbread opens the doors to its latest London offering at Paddington Station

Hospitality Net

Whitbread PLC, the parent company to Premier Inn, has opened the doors to its newest investment in London at Paddington Station.

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Building the Next Cadre of Food Inspection Investigators: A Federal, Stakeholder, and Academia Collaboration

Food Safety Magazine

In the spirit of collaboration, FDA's Office of Regulatory Affairs has partnered with the National Association of State Departments of Agriculture and North Carolina State University to create "Introduction to Public Health Food Inspections," the first-of-its-kind course to offer students a comprehensive understanding of federal regulatory food inspections and enforcement.

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Are points pointless? The evolution of loyalty programs for the modern traveler

Hospitality Net

Let’s play a game of “Would you rather?” Would you rather live the rest of your life on a tropical island or in a big city? Would you rather have an unlimited gift card to your favorite restaurant or clothing store? Would you rather explore deep space or the bottom of the ocean?

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The Window on PFAS is Closing 'PFAST'

Food Safety Magazine

New regulations concerning per- and polyfluoralkyl substances (PFAS) have impacted the food and beverage industry, but it will take time to replace PFAS with safe substances, as well as to establish comprehensive regulations and enforcement. However, time is running out.

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Crotonville Conference Center Welcomes Wider Audience Through New Partnership with Lure Agency

Hospitality Net

San Diego, CA, August 1, 2024 – Lure Agency, a leader in hospitality B2B marketing, is thrilled to announce a new partnership with Crotonville Conference Center. This iconic corporate learning and development venue, historically known as GE Crotonville, is expanding its services to welcome a broader range of guests and events, offering unique leadership development opportunities to a broader audience.

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Supply Chain: Enhancing the Resilience and Sustainability of the Frozen Food Supply Chain

Food Safety Magazine

Action to curb the overall carbon footprint of the food and agriculture sector must be done with care in the frozen category, as the quality of frozen foods reaching the consumer depends on a collaborative effort among all links in the supply chain.

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Noble Acquires Courtyard by Marriott Jacksonville Beach Oceanfront

Hospitality Net

Noble Investment Group ("Noble") today announced the acquisition of the Courtyard by Marriott Jacksonville Beach Oceanfront. Located on the shores of Jacksonville Beach, the hotel will undergo a comprehensive enhancement to all hotel guestrooms and suites, public areas, and meeting and event spaces.

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Regulatory Report: The Window on PFAS is Closing 'PFAST'

Food Safety Magazine

New regulations concerning per- and polyfluoralkyl substances (PFAS) have impacted the food and beverage industry, but it will take time to replace PFAS with safe substances, as well as to establish comprehensive regulations and enforcement. However, time is running out.

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Lessons from athletics: what can hospitality learn from the games?

Hospitality Net

There are few finer examples of the pursuit of excellence than the world of athletics. It’s a global stage for people to push themselves to new achievements, demonstrating remarkable physicality, skill and dedication.

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FAO Seeking Experts to Participate in Global Meeting on WGS for Food, Water Safety

Food Safety Magazine

The Food and Agriculture Organization of the United Nations (FAO) is accepting applications for participation in an upcoming global meeting on whole genome sequencing (WGS) for food safety and water surveillance within the One Health framework.

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Joining forces with top financial crimes association to combat travel scams

Hospitality Net

As travelers book last minute Labor Day trips and make other holiday travel plans this year, Airbnb has partnered with the International Association of Financial Crimes Investigators (IAFCI) to help consumers book safely online and avoid travel scams. This comes as consumer research from DKC Analytics shows almost half of Americans (47 percent) have fallen for a scam, with victims losing on average $2,697 and 1 in 5 (18 percent) losing $5,000 or more.

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TurboChef, CookTek Appoint Regional VP

Foodservice Equipment Reports

Middleby brands TurboChef and CookTek have hired Bobby Lang as their regional vice president-southeast and corporate chef. Lang has over 10 years of experience as a corporate executive chef and territory manager. Lang most recently served a manufacturers’ rep partner in MAFSI Regions 11 and 12.

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Is there untapped potential in hospitality subscriptions?

Hospitality Net

At first glance, a travel subscription seems like a consumer dream - unlimited travel, discounted travel or travel perks? Where’s the sign-up sheet?

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New Real-Time Cold Chain Shipment Tracking Solution: Copeland GO 4G/5G NA

Food Safety Magazine

Copeland has released its new GO real-time 4G/5G-NA tracker for cold chain tracking.

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AHLA statement on revisions to destructive NYC hotel bill

Hospitality Net

American Hotel & Lodging Association Interim President & CEO Kevin Carey issued the following statement after the release of a revised bill that would impose drastic new measures against hotels in New York City.

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Farm to Fork Profile: Red’s Best Flips the Script on Supply and Demand for Local Seafood

Bon Appetit Management Company

For Jim LaChance, executive chef at MIT, the best part about working with Boston-based seafood company Red’s Best is the mystery fish. Twice a week, the team receives a fish delivery whose contents are unknown until it arrives in the kitchen. “I’m a person who doesn’t like to be bored,” he says. “So I really like this model of getting the fish and not knowing what it’s going to be.

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Why recruiting tech talent in hospitality is a challenging task

Hospitality Net

This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural issue of HFTPs magazine TechFin Hospitality.As technology is becoming gradually more important in hospitality, the industry is facing a significant challenge: a shortage of skilled IT professionals capable of navigating the complexities of modern day technology.