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Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M
The foodservice team makes nutrition an integral part of students' school day through themed literary lunches, math problems on cookie packaging and more.
A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability. That profitability is possible because you are using data generated from the program to reward profitable behavior, anticipate customer needs, and increase efficient buying practices.
Accor, a world-leading hospitality group, continues to evolve and strengthen its outstanding portfolio of brands in 2024, achieving key milestones while continuing to pioneer new and exciting experiences throughout its network. Over the course of its 57-year history, Accor has progressively shaped an industry-leading portfolio of 45+ hospitality brands, meeting the diverse needs and expectations of guests all around the world.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the eight outstanding startups participating in Entrepreneur 20X (E20X) Charlotte held on June 26, 2024 at HITEC Charlotte. Technologies being showcased in the HITEC 2024 cohort run the gamut of streamlining both back- and front-of-house operations, building guest profiles for enhanced stay experiences and strengthening property-vendor relatio
Michigan State University’s on-campus meat processing facility makes local meat within reach for dining halls, athletic events, catering and collaborations.
Michigan State University’s on-campus meat processing facility makes local meat within reach for dining halls, athletic events, catering and collaborations.
Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. Organizations are able to harness the power of data to gain a deeper understanding of their operations, customer behaviors, and market trends, unlocking competitive advantages.
Sodexo Live! puts the pedal to the medal with new menu items and concepts calibrated just for racing fans as the Formula 1 Crypto.com Miami Grand Prix roars into the Miami International Autodrome in May.
I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, My name is Laura, and it is my pleasure to clean up your spill.
A growing number of healthcare systems are adding thoughtful amenities to support the health and well-being of their physicians, nurses, technicians and other staff. A recent study found that regular rest breaks, with enough time to enjoy a meal, may be an effective strategy for lowering staff fatigue. The challenge comes with providing enough time to enjoy those meal breaks.
An immense amount of research is conducted when Cambro designs a new product. We look at the challenges chefs have and the solutions that are available to them. When we see a frequently occurring problem with no current solution, we know we have an opportunity to make an impact on the foodservice industry. Recently, we created two new products that are unlike anything else available.
Palladium Hotel Group is strengthening its international presence with its arrival in the Middle East. The project announced will be carried out in conjunction with Al Marjan and Almal Real Estate Development, an award-winning ultra-luxury developer based in the region.
Empowering Women in Agrifood EIT Food supporta e premia le imprenditrici nel campo nell’agrifood in Italia EWA – Empowering Women in Agrifood – il programma di imprenditoria femminile promosso da EIT Food, Istituto Europeo di Innovazione e Tecnologia nonché organo dell’Unione Europea, torna in Italia per supportare idee e startup early stage.
Today, Travel + Leisure announces the 19th annual It List, a meticulously curated list of the best new and renovated hotels across the globe, which for the first time includes newly launched luxury cruise ships. In-depth coverage of this year’s It List is now available online, and in the May 2024 issue of Travel + Leisure, which hits newsstands April 19.
Distributing drinking water, conveying wastewater, circulating activated sludge: Pumps, mixing and agitating systems complete important tasks in environmental technology. They have to meet high demands: High performance, robustness, availability, reliability, longevity and also energy efficiency are required. NORD DRIVESYSTEMS drive solutions meet these requirements.
AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra expected to break ground in May 2024 and open late 2025.
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Hotelogix, a globally leading cloud-based hospitality technology provider, announced the completion of a direct interface between its Hotel PMS and HostBooks’ enterprise accounting software. The integration aims to empower hotels with an automated process of collating invoice data to streamline the accounting process, save time, and improve efficiencies.
Empowering Women in Agrifood EIT Food supporta e premia le imprenditrici nel campo nell’agrifood in Italia EWA – Empowering Women in Agrifood – il programma di imprenditoria femminile promosso da EIT Food, Istituto Europeo di Innovazione e Tecnologia nonché organo dell’Unione Europea, torna in Italia per supportare idee e startup early stage.
The Cambria Nashville Midtown Hotel proudly announces its official opening alongside its exquisite rooftop eatery, The Rux. These two locally owned establishments offer an unparalleled experience, blending luxury, warmth, and familial heritage for both travelers and locals in Nashville’s vibrant market.
Las Vegas continues to evolve, with billions of dollars being spent on the development of new world-class venues in recent years. In 2023, occupied room nights, as well as total occupancy (83.5%), continued to lag 2019 performance; however, like gaming revenue, the market’s ADR ($191.29) and RevPAR ($159.73) for 2023 reached record levels for the second year in a row.
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Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it’s imperative to advance cautiously, striking a delicate balance between technological advancement and preserving the human touch, which remains the cornerstone of the service sector.
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Gale Miami Hotel and Residences, a unique 51-story, 688-room luxury hybrid aparthotel in the heart of downtown Miami, set to open its doors on May 1, 2024.
La Dolce Vita Orient Express, the first Italian venture in luxury rail hospitality, makes a stop in Verona with its curated ‘Vinitaly Lounge’ at Vinitaly, an international wine and spirits exposition in Northeast Italy. The mockup of the train will be present during the event in outdoor area Hall 9-11, marking the first public presentation of the new partnership with the prestigious oenological Salon.
Hilton (NYSE: HLT) will rapidly expand its resort portfolio in Europe, with 10 hotels, totalling more than 1,500 guest rooms, opening in time for summer across its Curio Collection by Hilton, Tapestry Collection by Hilton and DoubleTree by Hilton brands. Ahead of this year’s International Hospitality Investment Forum (IHIF), taking place in Berlin next week, Hilton has today announced franchise agreements for four hotels: Hilton Alvor, opening in 2026, and Cala San Miguel Hotel Ibiza, Curio Coll
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Whether we look back 15 years, five years, or even just five months, it’s clear – our world and our industry are not what they were. Adapting to this new reality requires us to look forward rather than back, replace old habits with fresh ones, and be willing to learn new processes to make smarter decisions for the future.
Many hoteliers exhibit a distinct reluctance towards adopting new technologies. This hesitance is not just a trivial resistance but a pervasive stance that can affect all areas of operations, from guest services to back-end management. The reasons for this resistance are multifaceted and often deeply ingrained in the culture and operational fabric of the hospitality sector.
BERLIN, Germany, April 18, 2024: Shiji, the global hospitality technology innovator, and Platzl Hotels, announce a strategic collaboration that integrates Shiji Enterprise Platform (PMS) and Infrasys Cloud POS into the Munich hotels’ tech stack. Renowned for their distinctive blend of Bavarian charm and personalized service, Platzl Hotels boast over 200 rooms in 11 room categories across two properties along with a wide array of F&B outlets, including the acclaimed Pfistermühle and the quaint Ay
Travelodge, the UK’s first budget hotel brand which operates nearly 600 hotels, today announces record financial results for the year ended 31 December 2023, reporting revenue over £1 billion for the first time and profit significantly ahead of 2022 levels. The business delivered a 13.7% increase in revenue to £1,035.2m and a 14.6% increase in underlying earnings (adjusted EBITDA) to £243.9m, reflecting the strength of Travelodge’s business model and the resilient UK budget hotel market.
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