Thu.Feb 20, 2025

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Hungry for Better Marketing? RCS Is the Missing Ingredient

Modern Restaurant Management

Have you ever received an enticing discount text promotion from a restaurant, only to discover you’re logged out of your account, or the link takes you to an app you don’t have? That inconvenience can be enough to stop you from ordering. What if you could remove that friction from your customer experience? The next generation of messaging technology makes it possible, allowing people to order seamlessly from the text itself while still receiving an immersive brand experience.

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Glasgow Marriott Hotel Completes Multi-million Refurbishment

Hospitality Net

The iconic Glasgow Marriott Hotel, a leading destination in the city, has completed the extensive multi-million-pound refurbishment with the reopening of its Leisure Club, Fitness Centre, and luxurious spa facilities. Marking the final phase of the hotels comprehensive transformation, which was announced last year, the upgraded leisure amenities are now open to guests and members, further reinforcing the hotels position as a premier leisure destination in the heart of Glasgow.

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Client retention drives a strong start to the year for Compass Group

Food Management

Foodservice provider Compass Group reported a strong start to the year with new business and client retention driving growth.

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The Hotel Influencer Marketing Model is Broken

Hospitality Net

Lets be honest, the current influencer marketing model for hotels often feels like a race to the bottom. Hotels are bombarded with requests for free stays, often from "influencers" with questionable engagement and a focus on their own personal brand, rather than the hotels story. Meanwhile, genuine storytellers and content creators who could truly showcase a hotels unique offerings are often overlooked.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Colorado State University students brew special beer in honor of Black History Month and other news you may have missed

Food Management

Catch up on industry news you may have missed this week with 5 things with FSD.

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Study Shows Avian Flu Does Not Pose Food Safety Risk in Various Pasteurized Dairy Products

Food Safety Magazine

The results of an FDA retail survey have been published, showing that pasteurization effectively inactivates avian influenza in dairy products other than milk, such as butter, ice cream, and cheese. USDA analyzed the samples collected by FDA.

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Andersen launches Andersen Consulting

Hospitality Net

Andersen is redefining the professional services landscape with the launch of Andersen Consulting, a global consulting practice that integrates innovative business strategy, digital transformation, and AI-driven technology solutions with Andersen Globals world-class tax, legal, valuation, and global mobility expertise. Andersens conflict-free approach provides an independent alternative to traditional consulting models by putting a clientfirst commitment at the heart of our success.

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Cambro’s Business of the Week: On The Spot Catering

the CAMBRO blog

W hile many catering businesses serve buffet-style, On the Spot Catering owner Alec Ayala wanted to do something more personal with his business. Ayala chose the name “On the Spot” to describe how he prefers to cook onsite and serve plated dinners for his customers. OTS Catering started by accident in 2022 when Ayala cooked at a backyard party and a few people took his information down.

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ITC Acquires Prasuma and Meatigo to Expand Frozen and Ready-to-Cook Food Segment

FMT Magazine

ITC Ltd is acquiring the prominent brand in Indias frozen and ready-to-cook market, Prasuma. The deal has closed for approx. 300 crore that will execute in phases. First, ITC will acquire around a 43.8% stake for 131 crore and then own it by June 2028. Prasuma is already well-known for their premium-quality and diversified products. Momos, baos, Korean fried chicken, and deli meats are some of their primary offerings in both the online and offline retail market.

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Agency Spec Work: The Good, The Bad & The Ugly

NewPoint Marketing

For those new to the Food for Thought Food Industry Marketing Intelligence blog, My name is Patrick Nycz. I have been an agency owner since 2009 and a career creative strategist for over 40 years. In my wide range of experiences, I’ve seen firsthand how agency speculative creative work, or spec work, impacts our industry, The post Agency Spec Work: The Good, The Bad & The Ugly appeared first on NewPoint Marketing.

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Maaza Joins Coca-Cola’s Billion-Dollar Brand Club

FMT Magazine

Recently, the Coca-Cola fruit drink brand Maaza has achieved billion-dollar brand status in 2024, which is a part of Cola-Cola. This is the 30th time their subbrand has achieved this milestone. Before this, Thums Up and Sprite had achieved the same in 2021 and 2022, respectively. If we talk about Coca-Cola, the company was launched by Ramesh Chauhan in 1970s.

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Hilton Accelerates Growth in India, Signing Strategic Licensing Agreement with NILE Hospitality to open 75 Hampton by Hilton Hotels

Hospitality Net

Hilton (NYSE: HLT) today announced the signing of a strategic licensing agreement (SLA) with NILE Hospitality to open 75 Hampton by Hilton hotels in India, joining more than 3,000 hotels trading under the brand worldwide. The news is another demonstration of Hiltons commitment to growth in the country following an earlier agreement in 2024 to bring 150 Spark by Hilton hotels to India with Olive by Embassy.

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Bühler Group Reports Stable Turnover and Rising Profitability in 2024

FMT Magazine

Bhler Groups turnover remained stable in 2024, which was at CHF 3.0 billion (-0.8%) with CHF 2.8 billion (-9.9%) order intake. Their turnover grew by 2.5% to CHF 3.1 billion if we look at local currencies. Plus, EBIT rose to CHF 227 million while net profit rose to CHF 189 million. As a result, the equity ratio went to 52.8% and the net working capital was reduced by 15.8%.

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Marketers need to be Optimistic

Hospitality Net

Marketing, at its core, is about making people want something. Its about shaping perceptions so that customers actively seek out a product or service. Yet, time and time again, when diving into product research or company data, the first thing people highlight is whats wrongthe market conditions, the competition, the regulatory challenges, the inclusion concerns.

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HRAWI and FSSAI Conduct Training Program to Promote Food Safety in Hospitality Sector

FMT Magazine

The Hotel and Restaurant Association of Western India (HRAWI) has partnered with FSSAI. They recently concluded a Food Safety Supervisor Training in Advance Catering (FoSTaC) program, which took place on 6th February 2025. 62 hospitality professionals across the sector also attended this event. The discussion was all about how they can elevate food safety and hygiene standards in the industry.

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IHG Hotels & Resorts continues strong growth momentum in Türkiye

Hospitality Net

IHG Hotels & Resorts (IHG), one of the worlds leading hotel companies, announces the signing of Crowne Plaza Istanbul West in Trkiye, in partnership with Artas Turizm Isletmeciligi Sanayi ve Ticaret Limited Sirketi. The Crowne Plaza brand has continued to go from strength to strength, building on its reputation as one of the worlds best known and loved premium hotel brands among corporate and leisure travellers alike.

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Cooking Equipment Specialist Adds New Role

Foodservice Equipment Reports

As CES East Supervisor, Eddie Singleton is heading up a new service area zone for Cooking Equipment Specialist, which says it experienced “exceptional growth” in 2024. Singleton will support the customer and service technicians on his team with equipment. He also will oversee scheduling, estimates and billing reviews. The CES West area remains under the supervision of Kent Estep.

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IHG continues strong growth momentum in Türkiye

Hospitality Net

IHG Hotels & Resorts (IHG), one of the worlds leading hotel companies, announces the signing of Crowne Plaza Istanbul West in Trkiye, in partnership with Artas Turizm Isletmeciligi Sanayi ve Ticaret Limited Sirketi. The Crowne Plaza brand has continued to go from strength to strength, building on its reputation as one of the worlds best known and loved premium hotel brands among corporate and leisure travellers alike.

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A Guide to HARPC: Hazard Analysis and Risk-Based Preventive Controls

FoodDocs

Learn the basics of the Hazard Analysis and Risk-Based Preventive Controls (HARPC) program, how it applies to FSMA, what compliance looks like, and more.

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Glion Institute of Higher Education: An Experience, the Essence of Contemporary Luxury

Hospitality Net

A benchmark in hospitality and luxury education, Glion Institute of Higher Education is shaping the future of customer experience through innovative programs that align perfectly with industry expectations. Founded in 1962, Glion first established itself as a pioneer in hospitality excellence before naturally expanding its expertise into the luxury sector.

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What Is a Food Inspector and What Does a Food Inspector Do?

FoodDocs

In this food inspector guide, you'll learn what one is, what food inspectors do, and how your company can best prepare for a food inspection.

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innQuest to Showcase Hospitality Management Innovations at the Ocean City Maryland Hotel, Motel, Restaurant Association Tradeshow

Hospitality Net

innQuest, a global leader in hospitality management software, is thrilled to announce its participation in the upcoming Ocean City Maryland Hotel, Motel, Restaurant Association Tradeshow. The event, one of the most significant gatherings for the Mid-Atlantic hospitality industry, will take place in Ocean City, Maryland, bringing together hotel operators, service providers, and industry professionals.

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Corrective and Preventive Actions: CAPA Meaning, Process, and Examples

FoodDocs

Learn the meaning of CAPA, the Corrective and Preventive Action process steps, examples of CAPA, and how CAPAs impact food recalls in this guide.

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Why every hotel needs automated revenue management

Hospitality Net

Every hotel can benefit from automated revenue management. Boutique or hostel, independent or chain, there are huge potential revenue uplifts that cant be ignored.

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Critical Control Points Do Not Include What (in a HACCP Plan)?

FoodDocs

Identifying CCP's is not an easy task. Critical control points do not include operations related to the quality of food. Discover what this means in HACCP.

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16 Ways to Improve the Safety in Your Hotel

Hospitality Net

The guests staying at your hotel expect exceptional service, comfort, and a high sense of security. Ensuring the safety of all your hotels guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improve security measures. Maximizing your hotels safety will safeguard your guests wellbeing, protect valuable property, and maintain your establishments reputation.

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Year of the Snake: A look at hotel performance during Chinese New Year

Hospitality Net

The Spring Festival, or Chinese New Year, is Chinas most important traditional holiday, and has always been a peak period for travel and tourism. This year, the economic slowdown has brought some pressure to the hotel industry. While Mainland China hotels welcomed the Spring Festival influx, it also faced numerous challenges.

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TTI Technologies Enhances Hotel Security with ID Scanners

Hospitality Net

New York, NY TTI Technologies, a trusted leader in hospitality technology solutions, is revolutionizing hotel security with advanced ID scanning solutions designed to combat fraud, streamline check-ins, and ensure compliance with industry regulations.

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Revolutionising Resort Navigation: Attractions.io Debuts Smart Mapping Technology at ITB Berlin

Hospitality Net

Resorts often struggle with fragmented data and disconnected systems, making it difficult to create friction-free experiences for guests. Attractions.io solves this challenge with its mobile app platform, a connected digital ecosystem that optimises the entire guest journeyfrom pre-arrival planning to on-site engagement and booking return visits directly.

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Design Hotels & Design Anthology UK partner to launch D/A Trips

Hospitality Net

From three days in the Italian heartland to a five-day road trip across Greece, D/A Trips, a new initiative by Design Anthology UK in partnership with Design Hotels, offers like-minded individuals the opportunity to commune, connect, and create while discovering unique corners of the world.

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2025 Asia Pacific Hotel Investor Intentions Survey

Hospitality Net

CBREs 2025 Asia Pacific Hotel Investor Intentions Survey was conducted in November and December 2024. Participants were asked a range of questions related to their buying intentions, perceived challenges and preferred strategies and markets for the coming year within the hotel & hospitality sector.

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Grupo Brisas Announces the Opening of Las Brisas Mérida, Mexico

Hospitality Net

Grupo Brisas announced the addition of its newest property in Mexico: Las Brisas Mrida, an exclusive boutique hotel strategically located in the heart of the Yucatn Peninsula.

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HBX Group and Minor Hotels expand strategic partnership to include hotels in Australasia, Africa, Middle East and Asia

Hospitality Net

HBX Group, a leading independent B2B travel technology marketplace, and Minor Hotels have announced the global expansion of their preferred distribution partnership. The announcement was unveiled at MarketHub Asia 2025 in Macau, China.

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65% of surveyed hotels report staffing shortages

Hospitality Net

Hotels efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65%) of surveyed hotels continue to report shortages, according to a recent survey conducted by the American Hotel & Lodging Association (AHLA) and AHLA Gold Partner Hireology.

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Singapore’s Travel Boom: International Arrivals Set to Break Records in 2025

Hospitality Net

The World Travel & Tourism Council (WTTC) today reveals that Singapore is on track to smash its all-time international arrivals record this year, outpacing other major Southeast Asian destinations such as Thailand and the Philippines.

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Radisson Hotel Group expands in Iberia with new signings in Spain and a strategic portfolio enhancement in Portugal

Hospitality Net

Radisson Hotel Group is proud to announce its debut in both Malaga and Tenerife with the signing of Radisson RED Malaga, a bold and vibrant new-build hotel, and Radisson Resort & Residences Tenerife, a landmark resort set to undergo a full renovation. Furthermore, the Group continues to strengthen its presence in Iberia with the upcoming opening of Radisson RED Porto Gaia in Vila Nova de Gaia, and a significant investment planned for the refurbishment of Radisson Blu Hotel, Lisbon, starting in 2

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