Tue.Oct 08, 2024

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How Interpersonal Engagement Fuels Modern Restaurant Success

Modern Restaurant Management

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" and for good reason. In an industry where technical precision is essential, seamless service depends on more than just executing tasks. After nearly 30 years of supporting thousands of restaurant operators and HR leaders, first as the Director of HR for Potbelly Sandwich Works and now as the CEO of Restaurant HR Group, I’ve seen firsthand what truly makes a restaurant rise to the top

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How customers' dining preferences and spending habits are shifting in 2024

Food Management

US Foods’ recent Diner Dispatch survey reveals how consumers are using restaurants this year compared to last.

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15 Restaurant Management Tips to Improve Efficiencies

Sculpture Hospitality

Nobody said running a restaurant is easy. Between managing staff , keeping customers satisfied, and ensuring the kitchen operates like a well-oiled machine, it can feel like you’re constantly juggling a dozen different things.

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Virginia Tech’s newest dining hall is engineered for the student experience

Food Management

Perry Place at Hitt Hall just opened with nine concepts, including a new exclusive brand from celeb chef-campus collaborator Mai Pham.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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6 Ways Self-Service Kiosks Help QSRs During Peak Hours

Fast Casual

This white paper by EZ-Chow explores the transformative impact of self-service kiosks on Quick Service Restaurants (QSRs), particularly during peak hours. It outlines how these innovative solutions address common challenges such as long queues, order inaccuracies, and operational inefficiencies, enhancing customer experience & operations.

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The High 5 of High Return Hospitality: Elevating Guest Experience, Employee Satisfaction, and Profit Margins

Hospitality Net

Technology plays an increasingly pivotal role in today’s hotel and resort operations. From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Moreover, as consumer expectations skyrocket, there’s no margin for error.

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Perkins debuting fast casual concept

Fast Casual

Featuring a streamlined design and an elevated cafe experience, the 1,500-square-foot restaurant is half the size of a standard Perkins.

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New ibis hotel opens near Tbilisi International Airport

Hospitality Net

bis, the pioneer of accessible high-quality and affordable accommodation, is delighted to announce the opening of ibis Tbilisi Airport, the first international hotel located in the immediate vicinity of Tbilisi International Airport. The 72-room newly built hotel is located only a five-minute walk away from Georgia’s largest airport, making it the ideal stay for travellers, transit passengers, and flight crews visiting the capital.

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RSG Appoints Ryan DeSimone as Key Account Director

Foodservice Equipment Reports

Refrigerated Solutions Group, which includes the brands Norlake and Master-Bilt, has added Ryan DeSimone as key account director. Before joining RSG, DeSimone supported many foodservice chains as a national account manager at ITW FEG.

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Harnessing New Technology for Success in Boutique Hotels

Hospitality Net

Boutique hotels, known for their unique charm and local character, offer guests something that cookie-cutter chain hotels cannot. These smaller, independent properties have the freedom to design spaces that reflect the culture of their surroundings, provide highly personalized service, and create memorable experiences. Unlike most franchised hotels, owners and operators of boutique properties often have more flexibility in the technology they use.

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3 ways to help franchisees navigate rising real estate costs

Fast Casual

Craig Dunaway, chief operating officer of Penn Station, shares the strategies he uses to help franchise owners make smart location choices.

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Park Hyatt Debuts in London

Hospitality Net

The highly anticipated Park Hyatt London River Thames is now open for guests seeking elevated luxury.

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Lawmakers reintroduce bill that would ban lunch shaming

FoodService Director

Also in this week’s K-12 legislative update: a federal bill would require school nutrition professionals to undergo allergy training and New Jersey lawmakers introduce a universal free school meals bill.

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Protea Hotels by Marriott Expands Footprint in Africa with New Opening in Nigeria

Hospitality Net

Located in the heart of Ekpan Warri’s business district, Protea Hotel by Marriott Delta is just a 15-minute drive from Osubi Airport and strategically located near the region’s oil and gas hub. The hotel features 69 contemporary guestrooms and three well-equipped conference rooms suited to both intimate business meetings and large corporate events.Culinary offerings include Delta Restaurant, an all-day restaurant serving up an array of local and international cuisines, as well as a lobby and poo

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How customers' dining preferences and spending habits are shifting in 2024

FoodService Director

US Foods’ recent Diner Dispatch survey reveals how consumers are using restaurants this year compared to last.

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Hilton Riyadh Olaya Opens its Doors in the Heart of Riyadh

Hospitality Net

Hilton Riyadh Olaya, situated in the heart of the capital’s cultural and business district on King Fahd Road, officially opens its doors in Saudi Arabia. Offering towering views over Riyadh, the hotel blends premium hospitality with design and is in close proximity to key business hubs within the city.

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Virginia Tech’s newest dining hall is engineered for the student experience

FoodService Director

Perry Place at Hitt Hall just opened with nine concepts, including a new exclusive brand from celeb chef-campus collaborator Mai Pham.

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Meliá announces two new openings in Buenos Aires, boosting their expansion in Argentina

Hospitality Net

Meliá Hotels International continues to grow, expanding its international presence and increasing its offer in Argentina. The hotel company announces the addition of two properties to its portfolio, the Almarena Puerto Retiro and the Almarena Madero Urbano, which will both open on 1 November under the Affiliated by Meliá brand. These hotels result from a new collaboration agreement with the Almarena Group, paving the way for Meliá to expand further in the country.

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From Home Economics to ‘No Reservations’: One Fellow’s Journey in Food

Bon Appetit Management Company

Mitchell demonstrates his pizza skills for a group of children as part of the Healthy Kids program. Everyone’s journey into food starts somewhere and, like many others, mine started with family. I never thought I would be interested in cooking or food; it didn’t help that I was a picky eater as a kid. But something clicked when I watched the love and care my dad put into making dinner for my brother and me.

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Florida’s Courtyard by Marriott Melbourne West Completes Extensive Renovation

Hospitality Net

Marriott International, Inc. today announced the 146-room Courtyard by Marriott Melbourne West has completed renovations to its guest rooms, meeting rooms, public spaces and fitness center. The newly refreshed hotel, located at 2101 West New Haven Avenue is owned by Highgate and managed by Marriott International, Inc. of Bethesda, Maryland. The renovation includes updated guest rooms with tub to shower conversions, updated public areas including all meeting rooms, as well as a refurbished and ex

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Cambro’s Business of the Week: Pastry Atelier PQ

the CAMBRO blog

When you look at the incredible creations PQ Fung makes for her clients, it’s hard to believe Pastry Atelier PQ started out of a pandemic passion project just a few years ago. Inspired by her Asian culture, Pastry Atelier specializes in exquisite wedding cakes and desserts like macarons and cream puffs. In fact, 90 percent of what they make are wedding cakes and dessert tables.

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Ginger Steps into Chanakyapuri, New Delhi

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Delhi, Chanakyapuri embodying the brand’s signature lean luxe philosophy, providing guests with a contemporary and comfortable stay.

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Rainy Season Food Items to Boost Your Immunity

FMT Magazine

The monsoon season of India is very favorable in terms of climate; people like the change from a hot, humid climate to a cooler and much more humid environment, but its negative impact cannot be ignored as rates of many diseases tend to rise with the start of the rainy season. Living a healthy lifestyle and replenishing the immune system during this period is possible only with proper nutrition.

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Rocco Forte Hotels Announce the Signing of the Historic Palazzo Castelluccio in Noto, Sicily

Hospitality Net

The hotel will be an ode to C18th Italy, with breathtaking architecture, priceless antiques and an unrivalled location in the centre of UNESCO World Heritage Town.

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Wisconsin Sprout Operation Recalls Product After Positive Listeria Test

Penn State Food Safety Blog

Jack and the Green Sprouts, Inc. of River Falls, WI is recalling its 5 ounce packages of Alfalfa and Alfalfa Onion sprouts because they have the potential to be contaminated with Listeria monocytogenes. The produce was sold in MN, WI and Iowa at grocery store and local Co-ops. The potential for contamination was noted after routine testing by the company revealed the presence of Listeria monocytogenes in 5 ounce packages of Alfalfa sprouts.

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Choice Hotels International Unveils Exclusive and Proprietary "Lobby in a Box" to Streamline Extended Stay Hotel Conversions and Elevate the Guest Experience

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH), one of the largest hotel franchisors in the world, is expanding its portfolio of innovative solutions for its extended stay hotel conversions with the introduction of Lobby in a Box—a proprietary and exclusive to Choice modular design package that allows hoteliers to transform public spaces such as lobby dining areas into multi-functional, revenue-generating spaces in as little as 120 days for its Suburban Studios and MainStay Suites brands.

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Minnesota Firm Recalls Dip Product After Mold Found in Product

Penn State Food Safety Blog

Lunds & Byerlys, of Edina, Minn., is voluntarily recalling approximately 500 containers of L&B Lone Star Dip because of potential mold growth contamination. No illnesses have been reported to date in connection with this recall. This product concern was first noticed by store employees, and they notified the company’s Quality Assurance team.

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Modern Comfort Meets Warm Hospitality at Protea Hotel by Marriott Lusaka International Airport

Hospitality Net

Located just minutes from Kenneth Kaunda International Airport, Protea Hotel by Marriott Lusaka International Airport offers an ideal blend of comfort and convenience for both business and leisure travellers visiting Zambia’s bustling capital, Lusaka.The hotel boasts 72 elegantly designed guest rooms, complemented by an all-day restaurant offering a fusion of local and international cuisine.

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California Co-manufacturer Recalls Bottled Juice That Missed the High Pressure Processing Step

Penn State Food Safety Blog

Youngstown Grape Distributors Inc., Reedely, CA co-manufacturer for Happy Moose Juice, is voluntarily recalling Happy Moose Tropical Roots Juice (Lot# H240903-E BEST BY 12/02/2024) and Happy Moose Strawberry Fields (Lot# H240903-H, BEST BY 12/02/2024) because a portion of the production made did not complete the High Pressure Processing (HPP) treatment, which is used to prolong the product shelf-life, prevent spoilage, and significantly reduce the risk of pathogens such as Salmonella, Listeria m

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HFTP India Chapter to Host the Inaugural CIO Summit in Goa

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®) India Chapter is excited to announce its inaugural CIO Summit, scheduled for October 14-16, 2024, at the luxurious Taj Cidade Heritage, Goa. This landmark event will bring together industry leaders, technology innovators, and hospitality executives to delve into the rapidly evolving technological landscape within the hospitality sector.