Mon.Jun 10, 2024

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The Secret Sauce of Success – Owning Customer Data

Modern Restaurant Management

The restaurant industry is changing fast, moving towards using data to truly understand customer preferences and behaviors. The transition from a traditional service model to a knowledge-powered approach is not just an opportunity; it's a necessity for survival and success in the digital age. The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect.

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Foxtrot’s Return, Meati Raises $100M + More

Food + Tech Connect

Image Credit: Eater Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Foxtrot is set for a revival with plans to reopen 15 stores across Chicago, Dallas, and Austin this summer, while Meati Foods, known for its mycelium-based cutlets and steaks, secures $100M in funding despite recent layoffs, expanding to 7,000 retail locations.

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How to Train Young Restaurant Workers for On-the-Job Safety

Wasserstrom

As more young workers enter professional kitchens this summer, it’s important to consider their aptitude for safety. Statistically, the young people who suffer the most work-related injuries are from the restaurant industry. And in the fast food segment, that number rises even higher. Why Do Teens Require Special Safety Training? It’s ethically imperative that […] The post How to Train Young Restaurant Workers for On-the-Job Safety appeared first on The Official Wasserstrom Blog.

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Winholt’s Fresh Facility To Open in July

Foodservice Equipment Reports

With a new building and hire, Winholt Equipment Group is making plans for the Sunshine State. The New York-based maker’s Florida unit, set to open next month, will be its fourth national manufacturing facility in the country, joining locations in Pennsylvania, Texas and California.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Park Plaza Bangkok to be rebranded as Radisson RED Bangkok Sukhumvit 18

Hospitality Net

The existing Park Plaza Bangkok Soi 18 will be rebranded and reimagined with a colorful new (upper-) upscale concept, before relaunching as Radisson RED Bangkok Sukhumvit 18 in Q4 2025.

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Novotel Announces Ocean Protection Partnership with WWF

Hospitality Net

Following a longstanding commitment to support its guests’ pursuit of balance in their lives, Novotel’s three-year agreement with World Wide Fund for Nature (WWF) will champion the protection and restoration of the world’s oceans, the source of balance for the planet, through science-based action and conservation projects.

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Eloma Announces Addition To Team

Foodservice Equipment Reports

Adam Dyer has joined Eloma USA as its new sales manager/culinary. In the role, Dyer will support all sales activities for the brand in the U.S., reporting to Matthew Auck, vice president of sales and marketing. Prior to joining Eloma, Dyer worked in both food distribution and equipment. His knowledge spans multiple segments, including fine dining, QSR, education, health care and more.

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Ukrainian hotels improve their knowledge of USALI with the support of EU4Business

Hospitality Net

The Ukrainian Hotel and Resort Association (UHRA) has completed a series of training sessions on USALI (Uniform System of Accounting for Lodging Industry) which took place in March-April 2024 with the support of the EU4Business: SME Recovery, Competitiveness, and Internationalisation program funded by the European Union and the German Government.

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Givex kiosk with AI voice ordering provides human-like interaction

Fast Casual

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through a fun and human-like experience.

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DoubleTree by Hilton Connects Communities Across Asia Pacific with Feel Good Moments, Sharing 10,000 Signature Cookies to Celebrate its 100th Property in the Region

Hospitality Net

Leading global hospitality brand DoubleTree by Hilton, renowned for its warm and caring service, announces the launch of ‘Share a Feel Good Moment Month’ in celebration of its 100th hotel opening in Asia Pacific. This initiative marks one of its largest communications activations in the region for the brand, driving a coordinated celebration across more than 100 hotels in 13 countries and regions.

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Commercial Refrigeration Installation: DIY vs. Professional Installation

Chef's Deal

Deciding between DIY (Do It Yourself) and professional installation for your commercial refrigeration system greatly impacts your equipment’s performance and longevity. Commercial coolers and freezers are crucial to ensure the safety of chilled and frozen treats and preserve their freshness. They must always be properly working without any performance loss.

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Mandarin Oriental, Muscat Brings Exceptional Hospitality to the Sultanate of Oman

Hospitality Net

Mandarin Oriental, Muscat has opened its doors today, marking the Group’s debut in the Sultanate of Oman. The distinctive architectural design of this urban resort and branded residences takes full advantage of the views over the Arabian sea, while its location in the heart of the city in Shatti Al-Qurum, a prestigious neighbourhood, is perfectly positioned to explore Muscat’s intriguing ancient architectural treasures and vibrant culture.

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Ep. 171. Dr. Kathleen Glass: An Award-Winning Career in Food Safety

Food Safety Magazine

In this episode of Food Safety Matters , we are joined by influential food safety scientist and Distinguished Service Award recipient, Dr. Kathleen (Kathy) Glass, Ph.D. Topics discussed include Dr. Glass’s academic research and her work on challenge studies for food products; the ongoing HPAI outbreak, considering her expertise in dairy food safety; and her experiences as part of NACMCF.

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HFTP Announces Hospitality Code of Digital Responsibility

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®), the global spokes group for the industry’s hospitality technology segment and producers of the HITEC® brand, announced today a new project that will develop a code of digital responsibility for hospitality.

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African Union Developing First-Ever Food Safety Guidelines for Continent’s Informal Foods Market

Food Safety Magazine

The African Union, with support from the International Livestock Research Institute (ILRI), is developing new guidelines to help African governments improve food safety across the continent’s vast informal food sector.

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Luxury Postpartum Centre Re’Joy Suites Opens in Singapore

Hospitality Net

Re’Joy Suites ("Re’Joy"), Southeast Asia’s most advanced postpartum centre providing advanced care for mothers immediately after childbirth with a blend of Traditional Chinese Medicine ("TCM") and modern healthcare in a luxury spa and hotel setting in Singapore, has been unveiled by the Joyre Group ("Joyre" or the "Group").

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Navigating the complex K-12 foodservice market: Insights from IFMA’s new guidebook

FoodService Director

Learn to navigate the $12.2 billion K-12 foodservice market with IFMA’s new Elementary and Secondary Guidebook. The guidebook offers insights and debunks myths, simplifying the complex process for manufacturers and ensuring nutritious meals for students.

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Mar-Bella Collection announces new hotel Avali

Hospitality Net

Located on the Greek island of Corfu, Avali will be the fourth property to open by the family-owned luxury hospitality brand.

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236. Restaurant Technology Guys Podcast Ep. 236 – Embracing Technology in the Fast-Casual Space: A Deep Dive with Bobby’s Burgers

The Restaurant Technology Guys

In the rapidly evolving world of fast-casual dining, embracing technology is no longer a choice—it’s a necessity. This sentiment rings especially true in our latest conversation on the Restaurant Technology Guys podcast, where we were thrilled to host Patric Knapp, Vice President of Operations at Bobby’s Burgers by Bobby Flay. The Vision Behind Bobby’s Burgers Bobby’s Burgers is not just another name in the crowded burger marketplace.

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Adagio accelerates its franchise development, demonstrating the strength of its model and consolidating his position of leader in aparthotels

Hospitality Net

In addition to its development model based on direct leasing or management contract, Adagio is strengthening its growth through the franchise segment with the openings of the Adagio Access Rouen Center Cathédrale, the Adagio Access Porte de Camargue, and the Adagio Access Brussels Airport. The Adagio franchise network has quadrupled in 6 years, going from 5 franchised aparthotels in 2018 to 28 today, i.e., nearly 20% of the sites operated under the Adagio brand.

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Not a magic bullet: The dos and don’ts of dietary-supplement labeling

Food Safety Tech

Dietary supplements are commonplace in the American diet. Indeed, so many Americans expect supplements to do most of the heavy nutritional lifting in their diets that “substitute” might be a more accurate name. But while many consumers view supplements as a magic bullet or cure-all, and supplement manufacturers happily reinforce that viewpoint through their labeling, the FDA does in fact set limits on the types of statements that supplement manufacturers may make.

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Turning Social Media Posts into Hotel Bookings with Custom Landing Pages

Hospitality Net

Hotels looking to increase booking conversions and customer conversations should consider using custom landing pages in combination with their social media marketing efforts.

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Celebrating World Food Safety Day Every Day

Food Safety Tech

World Food Safety Day, organized by the World Health Organization in June each year, is a crucial reminder of the importance of safe food practices and the need to reduce foodborne risks. While awareness campaigns play an essential role in highlighting the significance of food safety, these efforts must be supplemented with concrete actions by businesses, organizations, and government institutions.

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How to Translate Science into Felt Experiences

Hospitality Net

Following the launch of our cultural study ‘Neuroaesthetics—Design for the Mind’ in partnership with FSB Franz Schneider Brakel, we invited Kinda Studios co-founders Katherine and Robyn to host a webinar to answer these questions, and to bring to life the study’s findings.

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Brushing up on Hygiene: Are Nail Brushes the Unsung Hero of Clean Hands?

FoodHandler

Last month, I focused the discussion within the blogs on handwashing. One aspect of handwashing that I did not cover was the use of nail brushes, and this is a question I am often asked while doing food safety training programs. The nail brush is an often-overlooked tool that can play a crucial role in [.

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Behind the Quote: The Secret to Getting Executive Buy-in For Hospitality Procure-to-Pay Technology

Hospitality Net

Digital procure-to-pay (P2P) solutions are a no-brainer for the modern hotelier, streamlining procurement cycles and generating insights for more strategic purchasing decisions. But these goals can’t be realised unless everyone is on board for the investment—particularly hospitality leadership and owners.

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Implementing the Technological Intelligence in Agricultural Produce

FMT Magazine

It is estimated that by 2050 the world’s population will be around 10 billion. From employment generation to contribution to National Income, agriculture is important to all of us as agricultural produce is the core on which we survive. It contributes a significant portion to the economic prosperity of the developed nations and plays an active part in the economy of the developing countries as well.

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Mandarin Oriental Embraces Artificial Intelligence to Set a New Standard in Food Waste Reduction for Luxury Hospitality

Hospitality Net

On the United Nations’ World Environment Day, Mandarin Oriental Hotel Group is delighted to announce a significant stride in environmental stewardship with the goal of having Winnow’s food waste technology installed across all its hotels by the end of 2025. This initiative is a testament to Mandarin Oriental’s commitment to setting a new standard for sustainability in the luxury hospitality sector.

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The Evolution of the Protein Value Chain – Sustainable Protein Systems for a Growing World

FMT Magazine

By Dr. Christian Kern As the world’s population is on course to surpass ten billion by 2050, our food systems face the challenge of providing sustainable nutrition without further harming the planet. Animal-based diets and the reliance on animal-derived proteins are significant contributors to environmental degradation and public health issues. Not only is the global population increasing, but the expanding middle class in developing nations is driving a surge in protein demand, intensifying the

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Pricing transparency without hidden mandatory junk fees. Does this apply to restaurants too? New California proposed law (SB 1524 ) says “No!” Can this be right?

Hospitality Net

For more than 20 years consumers have complained about hidden mandatory fees, junk fees, resort fees, destination fees, service fees, administration fees, health fees, surcharges, connection fees, and similar charges, whatever they are called.

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