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It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants. In 2023, the turnover rate in the industry soared to 72 percent. To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners.
Robby Berg, regional director of Operations of a Genghis Grill franchise group in Arizona, shares his management wisdom as he worked his way from the kitchen to restaurant operator.
Baby food producer Little Spoon is the first U.S. company in the sector to promise to never sell product that exceeds EU-aligned limits for toxic heavy metals, pesticides, and plasticizers, and to voluntarily publicize its product testing results.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Robby Berg, regional director of Operations of a Genghis Grill franchise group in Arizona, shares his management wisdom as he worked his way from the kitchen to restaurant operator.
Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with SingHaiyi for Hyatt Regency Samarafushi Maldives. Located in the picturesque North Male Atoll, Hyatt Regency Samarafushi Maldives will mark Hyatt Regency’s brand entry into the Maldive Islands. Slated to open in late 2027, the new all-villa resort will join Park Hyatt Maldives Hadahaa and Alila Kothaifaru Maldives as the third Hyatt property in the Republic of Maldives.
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Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with SingHaiyi for Hyatt Regency Samarafushi Maldives. Located in the picturesque North Male Atoll, Hyatt Regency Samarafushi Maldives will mark Hyatt Regency’s brand entry into the Maldive Islands. Slated to open in late 2027, the new all-villa resort will join Park Hyatt Maldives Hadahaa and Alila Kothaifaru Maldives as the third Hyatt property in the Republic of Maldives.
At Rosseto, we believe in the power of smart design to enhance your guests’ stay. Our new line of rolling buffet carts does just that – offering a practical and stylish way to elevate your existing dining service. New Rosseto service carts Modulite service carts are perfect for everything from mixology carts to dessert carts. These mobile service carts aren’t here to steal the show but to play a supporting role in making your restaurant or hotel operations smoother and more i
As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity?
In 2021, we wrote a blog about increasing food costs as the world was still grappling with the aftereffects of COVID-19. As the prices kept rising, businesses struggled to replace the profit losses and staff shortages that haunted them through the pandemic. Thankfully, many in the food industry are bouncing back from these challenges and are seeing improvements and new gains for their business.
Procurement hurdles in remote hotel locations require meticulous planning and strategic insight. According to a Global Business Travel Association survey, 54% of hotel executives in remote locations reported difficulty finding sufficiently diverse suppliers to meet their procurement needs. Studies by the International Journal of Hospitality Management found that hotels in remote areas face up to 30% higher procurement costs than their urban counterparts due to transportation and logistical chall
In this bonus episode of Food Safety Matters , we speak with Steve Voelzke, President of Electrical Products Division at Robroy Industries, about the important role that the hygienic design of food manufacturing equipment and facilities plays in food recall prevention.
The American Hotel & Lodging Association (AHLA) this week is hosting its annual Hotels on the Hill fly-in event, which will draw more than 200 hoteliers and industry leaders from 36 states to Capitol Hill to lobby for a variety of important policies.
Since its global launch in Milan in 2014, Moxy Hotels, a part of Marriott Bonvoy’s portfolio of over 30 brands, has redefined the hospitality experience for the next generation of travellers with its industrial design, buzzing social spaces and bold programming. As part of its 10th anniversary celebrations, the brand revealed plans to reach the 100-hotel mark in its Europe region by the end of 2025, with the anticipated addition of 17 hotels, including market entries into Spain, Türkiye and Luxe
At Rosseto, we believe in the power of smart design to enhance your guests’ stay. Our new line of rolling buffet carts does just that – offering a practical and stylish way to elevate your existing dining service. New Rosseto service carts Modulite service carts are perfect for everything from mixology carts to dessert carts. These mobile service carts aren’t here to steal the show but to play a supporting role in making your restaurant or hotel operations smoother and more im
Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced the launch of the AI Data Cloud for Travel and Hospitality, uniting Snowflake’s data platform, AI capabilities, and industry-specific solutions to deliver best-in-class data insights for the travel and hospitality industry. Snowflake empowers airlines, hotels, cruise lines, and travel technology providers to harness data and artificial intelligence to improve operations and power five-star customer experiences across the sector.
Maintaining a successful bakery or cafe demands paying close attention to every little detail, even when it comes to the refrigerated equipment used for display and storage. Cake display counters are the most crucial and indispensable tool for bakeries that must be aesthetically pleasing. Whether it is a small cake display fridge or a freestanding cold cake display counter, a correct refrigeration solution keeps your baked items fresh and preserves their delicacy.
The hospitality industry knows how to handle pressure. From fluctuating demand to staffing challenges, nothing comes easy. But what happens when you add rising operational costs and economic uncertainty to the mix? For many hoteliers, the answer lies in data analytics—yet it’s often an underutilized resource.
Maintaining a successful bakery or cafe demands paying close attention to every little detail, even when it comes to the refrigerated equipment used for display and storage. Cake display counters are the most crucial and indispensable tool for bakeries that must be aesthetically pleasing. Whether it is a small cake display fridge or a freestanding cold cake display counter, a correct refrigeration solution keeps your baked items fresh and preserves their delicacy.
Club Quarters, a hotel brand and management company, is delighted to unveil the stunning transformations of Club Quarters, St. Paul’s and Club Quarters, London City. Located in the world’s most iconic neighborhoods where business and culture intersect, Club Quarters has seamlessly integrated its core brand pillars of service, design, and experience into every aspect of these renovations, enhancing the guest experience with modern amenities and stylish spaces that embody refined comfort and effor
The third video in FDA's "Importing FDA-Regulated Products" series provides an overview of the process for importing seafood, focusing on key regulatory requirements.
ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Loews Miami Beach Hotel, an iconic hotel with an enviable oceanfront location, has selected ROH to streamline operations and empower its sales and finance team. With ROH, these teams gain visibility into critical aspects of the entire payment journey of contracted bookings and the tools to seamlessly take action, directly impacting the hotel’s bottom
Global Drain Technologies has released its new Circular Catch Basin for the 10,000 Series FoodSafe Slot Drain, designed to meet the stringent hygiene requirements of food production facilities.
Lanserhof, the renowned leader in regenerative and preventative medicine, is commemorating its 40th anniversary with the groundbreaking of Lanserhof Marbella, its newest health resort in southern Europe. This expansion marks a significant milestone in Lanserhof’s mission to set the global standard in longevity and holistic health.
After a man died from miscalculating the amount of caffeine powder he was meant to consume, the UK Food Standards Agency (FSA) and Food Standards Scotland (FSS) have issued a guidance to promote the safe manufacturing of food supplements containing high levels of caffeine.
Atlantis Dubai, home to two of the city’s most iconic resorts—Atlantis, The Palm, and Atlantis The Royal—has partnered with Hudini to revolutionize the guest experience by introducing a new omnichannel app. This collaboration aims to enhance guest engagement at more touchpoints, driving convenience, personalization, and revenue growth.
Truly Good Foods, Charlotte, NC, is recalling its 3.25-ounce packages of Grabeez The Big Cheese Snack Mix cups with a Best Before 041625 because they contain undeclared almonds and cashews. The recall was initiated on September 23, 2024 after a customer noticed an incorrect cup. The firm discovered that the tree nut-containing product was distributed in mislabeled packaging that did not reveal the presence of almonds and cashews.
During the New York City Climate Week 2024, HNtv INSIDERS had the unique opportunity to engage with experts with Megan Epler-Wood (Cornell University, USA), Jeanne Varney (Cornell University USA) and Willy Legrand (IU International University of Applied Sciences, Germany) and discuss key insights from the Sustainability in Travel, Tourism, and Hospitality Roundtables—an event jointly hosted by Cornell University, its Center for Hospitality Research, and the Center for Sustainable Global Enterpri
FDA issued a Warning Letter to St. Louis Calco, a sprout operation located in Fenton, MO. The company was cited for: Did not establish and implement a written environmental monitoring plan that is designed to identify Listeria species or Listeria monocytogenes (L. monocytogenes). Did not establish and implement a written sampling plan to test spent sprout irrigation water (SSIW) or in-process sprouts for pathogens Did not clean and sanitize food contact surfaces you use to grow, harvest, pack, o
Shiji, a global leader in hospitality technology, introduced a significant upgrade to its enterprise platform’s Single Guest Profile, bringing the full power of the Shiji Enterprise Platform vision to customers around the world.
A new POS system for your restaurant is a major investment, but often a necessary one. After all, every day that goes by where you are stuck using a faulty or disappointing POS causes more frustration and financial stress for both you and your employees.
IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel. In collaboration with co-hosts IDEO, Accenture, American Express Global Business Travel, Delta Air Lines and Hertz, the event challenged attendees to explore tensions and collaborative approaches inherent in balancing
Dine-in profit gains are often directly proportional to improvements in table turnover. When speed of service improves the guest experience, everyone wins.
FDA issued a Warning Letter to Brewing Market Coffee, an acidified manufacturing facility located in Boulder, Colorado. The company failed to file a process for Black Tea Chai and employees were not properly trained. Along with this, they failed to properly monitor pH. The company "failed to exercise sufficient control, including frequent testing, and recording of results, so that finished equilibrium pH values for acidified foods are not higher than 4.6, as required by 21 CFR 114.80(a)(2).
The struggle to achieve lower food costs plagues many restaurant owners. And unfortunately, this problem is only getting worse, with 90% of restaurants facing higher food cost percentages than the previous year, according to the National Restaurant Association.
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