Hospitality Net

MAY 12, 2024

DoubleTree by Hilton made history when its signature, warm chocolate chip cookie became the first-ever food baked in space, in experiments designed to make long-duration space travel more welcoming and hospitable. Today, the famous chocolate chip cookie baked aboard the International Space Station (ISS) has landed at the National Air and Space Museum’s Steven F.

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Hospitality Hospitality 111

The Restaurant Technology Guys

MAY 12, 2024

In the fast-paced world of restaurant technology, it’s rare to come across stories that not only inspire but shed light on the power of humility, leadership, and the profound impact we can have on one another’s lives. Today, we dive into the story of Tyler Young, a figure who has recently captivated the attention of many within the industry and beyond.

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Hospitality Net

MAY 12, 2024

The Shiji Buzz platform hosted a webinar where industry experts discussed the latest guest experience trends and strategies. Moderated by techtalk.travel’s André Baljeu, the webinar featured insights from Danica Smith of Review Pro, Alicia Alonso from Iberostar, and Laura Xhaferaj from Booking.com. The panel discussed the latest trends and strategies to elevate guest experiences in 2024 and beyond, such as leveraging F&B revenue and meeting sustainability expectations.

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Food Safety Guru

MAY 12, 2024

Tip of the Week To avoid cross contamination of bacteria or allergens, no cloths should be used to clean work surfaces in the kitchen during food preparation and service Using cloths can spread allergens or bacteria from one surface to another. To eliminate this potential for cross contamination, use only blue roll and sanitiser during food preparation and service.

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Food Preparation Food Safety 52

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Food and Beverage

Hospitality Net

MAY 12, 2024

With a population of more than 930,000 , the capital city of Amsterdam lies on the coast of the province of North Holland. The city – known for its historic canals, the famous Van Gogh Museum, the Rijksmuseum, and the coffee shops of the Red Light District – is also a significant financial and business centre in Europe. There were more than 3,500 international companies in the Amsterdam Metropolitan Area (AMA) in 2023, representing more than 30% of the private-sector jobs.

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Hospitality Net

MAY 12, 2024

My friend Sterling Hawkins just wrote a great article about the tension between the leadership of a company and the salesforce. Hawkins reports the president of a Fortune 500 company told him, Tension between the salesforce and leadership is normal. One is always bargaining with the other for more. The sales team wants more time and budget, and the leadership wants more sales.

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Customer Service Customer Service 97

Hospitality Net

MAY 12, 2024

We define a Mille Club property as one that prices its guestrooms at or above the one thousand dollars per night level (mille being a thousand in Italian). While there are now numerous hotels around the world that are successfully achieving these rates year-round, all Mille members provide incredible lessons for any hotel or brand looking to grow its ADR, whether or not that includes reflagging and a renovation to move up half or a full star rating.

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Hospitality Net

MAY 12, 2024

A key challenge of luxury hospitality is living up to the demands of the guests. They are, rightfully, discerning. To retain loyalty in a booming, competitive market, businesses need to ensure they are providing the perfect service. This means designing every detail, no matter how small, to reflect the guest’s desires.

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Hospitality Hospitality 75