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Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report. The research also highlights that the 18-34 age group is the most frequent offender, creating significant financial challenges for restaurants and venues.
By Rebecca Barnatt-Smith As restaurant technology continues to evolve, todays tools are helping operators to better manage costs with improved efficiency, organized labour, and seamless guest experiences. While most restaurants have implemented processes for best performance, have you explored alternative strategies that can help you to improve your bottom line while maintaining a high quality […] The post 4 ways technology can lower your restaurant costs appeared first on Restobiz.
Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report. The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging fr
Roland Gonzalez, chief operations officer of Church’s Texas Chicken since 2023, is stepping up to serve as CEO of the brand. He succeeds Joe Guith, CEO since 2022.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
In the latest episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes the dynamic Jay Ashton, affectionately known as “Canadas Restaurant Guy.” The conversation dives into the intricate world of restaurant management amidst challenging regulations and market conditions, offering a wealth of insight for restaurateurs.
This April, Golden Corral is set to open a new fast-casual concept, coined Golden Corral Favorites. The concept will take over a 4,200-square-foot space in Southern Pines, N.C., that currently houses Homeward Kitchen—Golden Corral’s first iteration of a fast-casual. That unit was set to close on the evening of Feb. 24.
As chief culinary officer at Restaura Hospitality Group, Thompson is always on the lookout for ways to make residents dining experience a step above the rest.
As chief culinary officer at Restaura Hospitality Group, Thompson is always on the lookout for ways to make residents dining experience a step above the rest.
Despite another challenging year in many respects, the global hotel industry remained resilient in 2024. Through November, global hotel demand reached a staggering 4.8 billion room nights, 102 million more than 2023, resulting in Revenue per Available Room (RevPAR) growth of 3.7%. Resort and leisure-heavy markets, which were generally the first to recover following the Covid-19 pandemic, have started to see some normalization in demand.
As the new administration moves to make regulatory changes, food recalls remain a constant , with donuts , potato chips , chocolate , chicken nuggets , and more being recalled in the first few months of 2025. In fact, recalls are at a five-year high. Tech-driven recall readiness will prepare food businesses and supply chains for an uncertain future.
LPK1, a Renton, Wash. establishment, is recalling approximately 303 pounds of ready-to-eat chicken Caesar wrap products due to misbranding and an undeclared allergen - the products individually-wrapped Caesar dressing packet contains fish (anchovies) which is not declared on the product label. The problem was discovered by the establishment during a routine quality assurance check of ingredient labels.
The Hyatt Centric brand, highlighted by a global portfolio of vibrant hotels with culturally immersive experiences and spaces, celebrates its continued expansion in popular hubs that place guests and World of Hyatt members in the heart of the action so they never miss a moment of adventure. In 2024, the brand saw unprecedented growth, with hotel openings in a few of the worlds most exciting cities, including Cairo, Egypt, Shanghai, China, San Jos, Costa Rica, Santo Domingo, Dominican Republic an
According to FDA, between 2018 and 2025, 38 people have been sickened and 12 have died across 21 states after consuming Listeria monocytogenes -contaminated Sysco Imperial and Lyons ReadyCare Frozen Supplemental Shakes that were served at long-term care facilities and hospitals.
The Valentines Day calendar shift spread love to both meeting planners and leisure travelers during the week ending 15 February 2025. Valentines Day landed on a Friday this year, compared to Wednesday last year. This gave meeting planners the go ahead to schedule conferences and conventions during the week, while the Valentines Day Friday kicked off a long Presidents Day weekend, making it a good week all around for the hotel industry.
QA Professionals Rolein the Food Industry A QA Professional plays a crucial role in the food industry, ensuring that food safety and quality standards are met. From implementing compliance measures to conducting audits, a QA Professional safeguards consumer health and company reputation. Moreover, they help businesses maintain regulatory compliance and enhance operational efficiency.
General Managers from Indonesia and Malaysia, along with Accors leadership team, gathered at the General Manager Conference 2025 for Indonesia and Malaysia. Held on 1718 February 2025 at Mvenpick Hotel Jakarta City Centre, the conference, themed CONNECT, served as a key platform for strategic planning, networking, idea exchange, knowledge sharing, and reinforcing the Groups commitment to the hospitality and tourism industries, particularly in Indonesia and Malaysia.
Hospitality Sales and Marketing Association International (HSMAI) Foundation is proud to announce the members of its 2025 Board of Directors and Executive Committee. HSMAI Foundation leaders represent a cross section of the industrys most respected hotel and hospitality brands, destinations, and suppliers, led by chair, Lori Kiel, CHDM, Senior Vice President of Revenue Management, Pyramid Global Hospitality, who is in her second year of a two-year term.
FDA has reported that, between 2018 and 2025, 38 people in 21 states have been sickened by Sysco Imperial and Lyons ReadyCare Frozen Supplemental Shakes served at long-term care facilities and hospitals, resulting in 11 deaths.
If youve been working in any B2C industry for the past 10 years, youve now heard the term influencer marketing (and probably rolled your eyes) more times than you can count. The number of online influencers in every B2C industry, in every corner of the world, has skyrocketed - especially post-COVID, as more people started looking for ways to earn income remotely.
In this episode of Food Safety Matters , we speak to Dr. Kimberly Baker, a food safety expert with the Clemson University Cooperative Extension Service, about her focus on foodborne pathogens and recall prevention, as well as the Food2Market program that helps small food entrepreneurs comply with food safety regulations.
The UK Food Standards Agency (FSA) has proposed changes to the Food Law Code of Practice and accompanying guidance. A public consultation is open until May 19, 2025.
Trusted for 25 years, the reliable, highly customizable, and budget-friendly provider of property-management systems for small to mid-size hotels and motels continues to support its growing customers with new tools that improve operations and the guests experience.
Get ready to meet the industry leaders redefining restaurant tech! After fierce competition, these 5 innovative companies have made it to the topnow, theyre ready to shine at MURTEC 2025!
Marriott International, Inc. (Nasdaq: MAR) announced another strong year of growth in Greater China in 2024, with a record-high 161 signed deals, representing nearly 31,000 rooms, in the region averaging at least three projects signed each week.
Citing concerns that the Trump Administration could roll back or weaken Biden-era EPA drinking water standards for PFAS, a bill has been introduced in California that would set state-level limits for harmful forever chemicals that are at least as protective as current federal standards.
Shijis Insights Podcast invited Beatriz Heras, Head of Digital Transformation, Operations, and New ICT Projects at the Instituto Tecnolgico Hotelero (ITH), to join Florencia Cueto and discuss the ongoing digital evolution in hospitality, providing valuable insights into the role of innovation in modern hotel operations.
JLLs Hotels & Hospitality Group has released its U.S. Select-Service and Extended-Stay Hotel Outlook 2025 report, providing an assessment of recent market trends, the sectors investment appeal and evaluating its potential to remain a strong and attractive investment option in the coming years.
Lighthouse, the leading commercial intelligence platform for travel and hospitality, today announced the launch of its Integration API as part of the new Lighthouse Developer Solutions suite. This strategic initiative accelerates innovation in the hospitality tech ecosystem by enabling technology providers to build certified integrations while creating new revenue opportunities.
As we dive into 2025, hotel asset management in Asia Pacific (APAC) is a study in contrasts. With uneven market performance and evolving guest expectations on one hand, rising costs and a growing sustainability agenda on the other, the year ahead presents risks and opportunities. Volatility and market dynamics will play a big part.
The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining staff morale and exceeding guest expectations, the sheer breadth of responsibilities is immense.
Aptech, a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry, today announces the launch of its innovative new accounting solution, PVNG Fixed Asset Management (FAM). Designed to meet the unique needs of hotel organizations, properties and groups, PVNG FAM offers an interactive platform for managing, updating and reporting on assets across one or multiple locations.
At Meyer Jabara Hotels, associates are empowered to deliver outstanding experiences for guests. Its not a directive, but rather a choice whereby its people accept personal responsibility for delivering distinctive hospitality and maintaining operational excellence. One of the greatest indicators of a healthy culture is growth from within. Today, MJH President Justin Jabara announces that Senior Vice President of Operations Eric Churchill has been promoted to Chief Operating Officer of Meyer Jaba
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