This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In the dynamic world of the restaurant industry, challenges are inevitable, but what truly sets establishments apart is their approach to problem-solving. Rather than viewing guest complaints as obstacles, savvy restaurateurs recognize them as opportunities to foster long-term customer loyalty. The key lies in a proactive response that emphasizes active listening and a commitment to finding acceptable and reasonable solutions.
Been in the bar business for a while? If so, you’ve likely seen trends come and go, mixed countless margaritas, and maybe even hold the record for most obscure beer trivia answered correctly.
NH Collection Colombo Hotel opened its doors on June 1st in the heart of the city, steps away from Liberty Arcade and the Indian Ocean, and within a 10-minute drive of the National Museum, Independence Square and Pettah Market. Sri Lanka’s main airport, Bandaranaike International Airport (CMB), is a 45-minute drive from the property. The five-star hotel boasts 219 rooms and suites, ranging from 33 to 254 sqm, and includes the city’s largest Presidential Suite.
First announced in December, LTI Inc. today shared the retirement of Mike Purcell, vice president of sales and marketing, effective June 2. He spent over six decades in the foodservice industry. His tenure at LTI began when he and his business partner, Brian Madden, were approached by Bill Steadman to represent Low Temp (now LTI) in Metro, N.Y., according to the release.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Just 30 minutes from Los Cabos International Airport (SJD) and 15 minutes from Cabo San Lucas private airport (CSL), the new Resort is envisioned as a modern expression of the traditional hacienda - vast historic estates of Mexico and beyond - and designed to feel as welcoming as a friend’s home. Architect Robert Glazier and designers Meyer Davis and EDG seamlessly blend traditional Mexican influences with the comforts of contemporary luxury to create a vibrant, Riviera-style village with 96 gue
Leaders hailing from Dutch Bros Coffee, Portillo’s and Walk-On’s Sports Bistreaux are moving on, taking on fresh C-suite roles with three respective growth-geared brands. Here are the details: • Daniel Batty: At the St. George, Utah-based dirty soda brand Swig, Batty joins an expanded c-suite as its chief development officer.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of nine hotels across Portugal, adding 976 rooms to the country’s growing and strong pipeline, as it continues to benefit from rapid growth. The signings cover three IHG brand collections including luxury and lifestyle, with the announcement of Kimpton Lisbon, Hotel Indigo Albufeira and Hotel Indigo Faro - and its Essentials Collection which comprises six signings across the Holiday Inn and Holiday Inn
105
105
Sign up to get articles personalized to your interests!
Food Service Focus brings together the best content for large-scale food service management professionals from the widest variety of thought leaders.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of nine hotels across Portugal, adding 976 rooms to the country’s growing and strong pipeline, as it continues to benefit from rapid growth. The signings cover three IHG brand collections including luxury and lifestyle, with the announcement of Kimpton Lisbon, Hotel Indigo Albufeira and Hotel Indigo Faro - and its Essentials Collection which comprises six signings across the Holiday Inn and Holiday Inn
Cardo’s second venture offers contemporary design, vibrant gathering spaces and mesmerizing wellness facilities. At the same time, it pays homage to ’Belgitude’, the rich and often whimsical cultural heritage of Brussels. Here, guests do not need to choose between business and pleasure; they can have it all.
Food Service Director Carlee Johnson McIntosh and her team have spent years creating partnerships with suppliers in the area to bring fresh produce and animal protein to students.
CapitaLand Ascott Trust (CLAS) has acquired the remaining 10% stake in Standard at Columbia, a freehold student accommodation property in South Carolina, United States of America (USA). The earnings before interest, taxes, depreciation and amortisation (EBITDA) yield on total development cost is expected to be approximately 7%. This is higher than the 6.2% EBITDA yield that was projected in 2021 on the basis that the property has achieved stable performance.
Captain D’s announced last week that it has signed a 26-store franchise development agreement. The deal will bring Captain D’s restaurants to St. Louis, Indianapolis and North Carolina over the next several years led by multi-brand franchisees Keith Johnson and Kevin Davis of Amazing Seafood. The business partners also acquired and currently operate 15 Captain D’s in the St.
CCL Hospitality Group’s latest report on optimizing tech for senior-living communities shines a light on how best to include residents in our increasingly tech-forward world.
The summer travel season is beginning to heat up, and so is Hilton’s exclusive partnership with premier outdoor hospitality company AutoCamp. As the days get longer, Hilton guests can now experience a stay that blends the spirit of an iconic outdoor adventure with the hospitality and design-forward thinking of a boutique hotel.
Been in the bar business for a while? If so, you’ve likely seen trends come and go, mixed countless margaritas, and maybe even hold the record for most obscure beer trivia answered correctly.
Joint Venture Between Grupo TGT, Grupo MRP and Central de Arquitectura to Bring Pendry to the Heart of One of Mexico City’s Most Desirable Neighborhoods in 2026.
The theme of the sixth annual World Food Safety Day (WFSD), taking place June 7, 2024, is “Prepare for the Unexpected.” This article provides a history of FAO/WHO’s involvement in global food safety emergency preparedness and its historical intersections with WFSD, and shares resources to help build resiliency against incidents.
University of Edinburgh researchers have conducted a study that affirms the efficacy of standard pasteurization practices against Highly Pathogenic Avian Influenza (HPAI) H5N1.
Today, Hard Rock International announced development plans for REVERB by Hard Rock Scottsdale, a music-themed hospitality experience featuring entertainment and outdoor spaces, 195 hotel rooms, an outdoor pool, a rooftop bar and more. The $60 million project in partnership with ERES Capital is expected to open in late spring / early summer 2026, anchoring The Sydney, a mixed-use entertainment-focused development in the heart of Scottsdale’s 101 Entertainment Corridor.
In the intricate web of the global food supply chain, ensuring the safety and authenticity of consumables stands as a paramount concern. Food traceability, defined as the ability to provide comprehensive information about the history and origin of a product throughout its journey, emerges as a cornerstone in this endeavour. This meticulous documentation not only facilitates supply chain management but also empowers swift actions such as recalls in the event of safety or quality breaches.
Global Asset Solutions has added two new members to its team, as it continues to grow and evolve, advising both owners and brands in the luxury sector.
A crucial determinant of Food Safety Management System (FSMS) efficacy is the extent to which top management is aware of the authentic objectives behind its implementation. Their comprehension of the responsibilities for sustaining the FSMS are important, especially pertaining to the maturity of the organization's food safety culture.
Hyatt Hotels Corporation (NYSE: H) highlighted today that its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. This significant growth highlights the strong preference of hotel owners and the strength of the Hyatt brand. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017.
Few processes can inspire the kind of stress, anxiety, and exasperation that an audit can. In almost any context, the words “we have to conduct an audit” are enough to inspire everything from eye-rolls to indigestion, and that’s true whether you’re the one speaking them or the one hearing them. But in an industry where audits play a crucial role in everything from consumer safety to certifications and compliance, maybe it’s time to reframe the audit process and our relationship with them.
The Hospitality Sales and Marketing Association International (HSMAI) Global is proud to announce the launch of its Certified Hotel Sales Leader (CHSL) certification. This new program is designed to recognize the expertise of hotel sales leaders, emphasizing the most up-to-date sales and commercial principles, practices, and strategies.
According to the US Department of Agriculture, more than 300 food products were recalled last year , representing a significant 31% increase compared with 2022. The reasons behind recalls vary and include food containing contaminated items such as metal or plastic, exposure to pathogens and undeclared allergens on product labels. The Centers for Disease Control estimates that each year, roughly one in six Americans (or 48 million people) gets sick from foodborne diseases.
With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton (NYSE: HLT) is set to double its presence in the fast-growing lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth.
Predictive analytics could benefit virtually any industry that applies it. While that means monetary improvements in most sectors, this technology could impact people’s health and well-being in others. Applying predictive analytics in food safety in one such use case. The Importance of Proactive Food Safety Foodborne illnesses affect 48 million people each year in the U.S. alone.
Shiji Distribution Solutions achieved its best year in 2023, doubling booking production from 2019 despite air travel capacity remaining below pre-pandemic levels. Over the past year, the company has expanded its global business footprint considerably, signing new partnerships in Japan, Korea, Taiwan, Indonesia, Europe and the US, while launching a next-generation channel manager for customers in China, the Book & Pay online marketplace, a new Digital Assets Library within IcePortal, and a Switc
Design & Use Tips | June 4, 2024 In the bustling corridors and cozy corners of school cafeterias, there’s always been a buzz about revamping lunchtime menus. Whether it’s students, staff or the community, everyone seems eager for change. With a bounty of information and healthy alternatives at our disposal, there’s never been a better time to make adjustments that can enhance student health, support local farms and even cut costs along the way.
Ninety minutes south of Colombo along the island’s west coast, NH Bentota Ceysands Resort sits between the Bentota River and the Indian Ocean. The 166-key property, scheduled to open July 1st, includes rooms and suites from 37sqm to 139sqm. NH Bentota’s amenities include an expansive swimming pool with stunning ocean views, a water sports centre, a spa and a kid’s club.
Protein plays a crucial role in our body’s ability to function. It consists of amino acids, the building blocks that are required for repairing and building muscles, bones, hormones, and antibodies that keep our defenses up against illnesses and infections. It also does an excellent job keeping us full – it’s more filling than both carbs and fats. Many proteins come from animals, such as dairy, eggs, fish, and meat.
We are now well into the third quarter of 2024, and the business travel industry is poised for considerable growth. As I travel around the country and internationally, I have noticed an uptick in people traveling for business in most airports that I have frequented. We all thought there would be a decline in business travel due to the introduction of several remote communication platforms that we adopted during the pandemic, but this didn’t happen.
97
97
Input your email to sign up, or if you already have an account, log in here!
Enter your email address to reset your password. A temporary password will be e‑mailed to you.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
474 
Let's personalize your content