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Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th
The heart of any thriving restaurant beats within its management team. Your restaurant manager - if you have one - is the bridge between your vision as the owner and exceptional daily operations.
California AB 2316, which is named the California School Food Safety Act and aims to ban six synthetic food dyes from school foods, will face an important vote next week. Proponents and detractors of the bill have made their voices heard ahead of the vote.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Recently, I had the privilege of being a keynote speaker on customer experience at a company’s quarterly event. Following the speech, the CEO shared an insight into their approach to customer service and CX, comparing it to a medical emergency room. Our response to handling customer complaints and issues is akin to triage, he said. We effectively diagnose the problems, yet find ourselves treating similar cases repeatedly as if sending them to an emergency room that never addresses the underlying
Thanks to their groundbreaking approach to food technology, Voyage Foods is making our favorite chocolate and nut spread more delicious and better for the planet. Led by Adam Maxwell, Voyage Foods specializes in upcycling underappreciated ingredients—like waste and byproducts from other food manufacturing processes—into new, delicious, and nutritious products.
There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. However, employee dress codes can be a valuable tool for hotels. They can help hotels make a positive first impression and set the tone for a pleasant guest experience.
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There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. However, employee dress codes can be a valuable tool for hotels. They can help hotels make a positive first impression and set the tone for a pleasant guest experience.
Welcome back to the Restaurant Technology Guys Podcast! Today, we dive into a topic that’s become increasingly critical for restaurateurs—delivery services. Our special guest Anand Tumuluru, an AI researcher turned restauranteur, brings valuable insights on making delivery profitable. Let’s take you through our enlightening conversation.
Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in the way the industry is moving. Let me explain.The travel and hospitality industries were some of the most impacted industries by recent world events.
Any time a new piece of equipment, such as an increasingly relevant “collaborative robot” (cobot), is incorporated, the food safety plan—including the hazard analysis—must be reanalyzed to determine the new equipment’s impact on the food safety system, and what mitigation strategies must be deployed.
Radisson Hotel Group is delighted to announce its debut in the heart of the Champagne region with the opening of Radisson Hotel Reims. This contemporary hotel bolsters the upscale Radisson brand in France, marking its second location in the country. Situated just steps away from the vibrant Halles du Boulingrin and directly opposite the Reims Arena, Radisson Hotel Reims is poised to become a premier destination for travelers seeking a harmonious and enriching travel experience.
News | August 7, 2024 Jonesboro, GA – August 7, 2024 – LTI, Inc., leading manufacturer and designer of modular and custom serving systems, advanced technologies and decor, is thrilled to highlight its successful partnership with Clayton County Public Schools , which has significantly enhanced the food-serving solutions provided to the local hometown Jonesboro High School.
Entwined with abundant biodiversity and a pristine coastline, Angsana Quan Lan is a natural paradise embracing Bai Tu Long Bay, a more secluded gateway to Ha Long Bay.
In the June/July Food Safety Insights column, a significant number of global food processors reported adopting new analytical testing technologies. This column dives further into processors' adoption of analytical testing technologies, whether for laboratory or in-plant use.
The Q2 2024 Canada Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that at the close of the quarter, there are 322 projects/40,297 rooms in the country’s total pipeline. These record-high project and room counts represent a 17% increase in projects and an 8% increase in rooms year-over-year (YOY).
Environmental monitoring programs (EMPs) are not just static documents, but living systems that require active, weekly management. It is crucial to ensure that your EMP is not just in place, but also effective. This article discusses three key challenges for evaluating an EMP.
Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch will transition to the first Grand Hyatt hotel in Arizona, with transformative renovations of accommodations, pool, suites, and food and beverage concepts.
A new report by FRAC shows the number of children participating in summer nutrition programs on an average day in July 2023 has fallen compared to previous years.
In the second quarter of 2024, Saudi Arabia’s hospitality sector demonstrated robust growth, reflecting the Kingdom’s ongoing efforts to enhance its tourism and travel industry. According to the latest CBRE Middle East Real Estate Market Review, key performance indicators (KPIs) for all major hospitality markets in Saudi Arabia have surpassed pre-pandemic levels.
The food industry is changing fast, and safety and sustainability are top of mind for regulators, consumers, and industry leaders. Leanne Singleton , Principal Food Safety and Food Waste Specialist at FoodSure Australia brings over 20 years of expertise and deep industry knowledge to these critical issues. In this episode of Food Tech Talk: Supply Chain Insights From Farm to Fork , host Lydia Adams sat down with Singleton to get her insights on the transformation of food safety systems, innovati
Indian Hotels Company (IHCL), India’s largest hospitality company, announced the signing of a luxury hotel and boutique resort in the Kingdom of Bahrain, both under its iconic Taj brand. These greenfield projects mark a significant milestone as IHCL becomes the first Indian hospitality company to establish a presence in the Kingdom of Bahrain, further cementing its footprint in the Middle East.
In the June/July Food Safety Insights column, a significant number of global food processors reported adopting new analytical testing technologies. This column dives further into processors' adoption of analytical testing technologies, whether for laboratory or in-plant use.
Rising costs are outpacing revenue growth across hospitality, forcing innovative hoteliers to adopt data-driven, profit-focused strategies to sustain success. Hotel leaders in every department across the industry are focused on new metrics, benchmarks, and strategies to optimize profitability. By leveraging accurate data and personalized insights, hoteliers across all departments can make informed decisions that drive revenue to the bottom line, ensuring sustainable growth and improved margins.
As concerns mount regarding climate change and its profound impacts on global food safety and security, innovative solutions are imperative. Artificial intelligence (AI) emerges as a powerful ally against climate challenges, offering cutting-edge tools to mitigate risks and fortify food safety measures.
U.S. federal, state, and local public health agencies authorities are currently investigating an ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI), or "avian flu," among dairy herds nationwide. This article advocates the need for new technologies to address current and future food safety needs.
Hotel rooms for the finals weekend of the US Open Tennis Championships have been snapped up for 16% more than the average banked by New York City’s hotels this summer. This is according to new data from the world’s leading distribution and revenue platform SiteMinder, which analyzed bookings for the two-week-long tournament commencing at the end of August.
NomadX, a manufacturer of food safety diagnostic testing equipment has launched a new educational and advocacy division committed to protecting public health called Nomadvocacy. Nomadvocacy is set to lead several strategic initiatives aimed at educating the public and advocating for public policies that prioritize safety and health. Key programs include: Public Education Campaigns: Engaging community members with clear, detailed information on the importance of stricter testing and regulations f
What if instead of just handling incoming calls, your reservations team became an integral part of your sales operation? What if they didn’t simply take orders but could anticipate needs, drive direct bookings, and cultivate guest loyalty?
As concerns mount regarding climate change and its profound impacts on global food safety and security, innovative solutions are imperative. Artificial intelligence (AI) emerges as a powerful ally against climate challenges, offering cutting-edge tools to mitigate risks and fortify food safety measures.
Maximum Hospitality, an affiliate of Hotel Equities, proudly announced the completion of the Sheraton Nashville-Brentwood’s extensive renovation and conversion. The hotel underwent a comprehensive transformation to enhance guest experiences and establish a new benchmark for upscale hospitality in the region.As the most global brand within Marriott International’s portfolio, Sheraton Hotels has always been a brand rooted in its’ communities and Sheraton Nashville-Brentwood now emulates this visio
U.S. federal, state, and local public health agencies authorities are currently investigating an ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI), or "avian flu," among dairy herds nationwide. This article advocates the need for new technologies to address current and future food safety needs.
Sonesta Resort Hilton Head Island recently completed phase one of a comprehensive resort renovation program, unveiling its 340 redesigned guestrooms during a July 9th "Find the Light"-themed ribbon-cutting celebration. Inspired by the island’s natural beauty, guestrooms now feature several stylish upgrades and enhancements, serving as a serene backdrop for a breathtaking island escape.
Any time a new piece of equipment, such as an increasingly relevant “collaborative robot” (cobot), is incorporated, the food safety plan—including the hazard analysis—must be reanalyzed to determine the new equipment’s impact on the food safety system, and what mitigation strategies must be deployed.
Whether at work or in life, you’ve probably had a first-hand experience of the domino effect — watching how one event triggers another, and another, and another. Little things add up to a big impact.
Environmental monitoring programs (EMPs) are not just static documents, but living systems that require active, weekly management. It is crucial to ensure that your EMP is not just in place, but also effective. This article discusses three key challenges for evaluating an EMP.
The Boutique Hotel Owners Conference, hosted by BLLA, is set to take place on September 16-17, 2024. This premier event is designed to provide boutique hotel professionals with an immersive experience filled with valuable content, unparalleled networking opportunities, and innovative activities. Here’s what makes this conference a must-attend event for the boutique hotel industry.
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