Wed.Aug 07, 2024

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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

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Restaurant Management Training: How to Train a Manager

Sculpture Hospitality

The heart of any thriving restaurant beats within its management team. Your restaurant manager - if you have one - is the bridge between your vision as the owner and exceptional daily operations.

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Why your restaurant needs catering specialists

Fast Casual

Catering operations should never be a secondary function. Someone must own it.

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Stakeholders Speak Out as California School Food Safety Act Targeting Food Dyes Faces Vote

Food Safety Magazine

California AB 2316, which is named the California School Food Safety Act and aims to ban six synthetic food dyes from school foods, will face an important vote next week. Proponents and detractors of the bill have made their voices heard ahead of the vote.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Try a Triage Approach to Customer Complaint

Hospitality Net

Recently, I had the privilege of being a keynote speaker on customer experience at a company’s quarterly event. Following the speech, the CEO shared an insight into their approach to customer service and CX, comparing it to a medical emergency room. Our response to handling customer complaints and issues is akin to triage, he said. We effectively diagnose the problems, yet find ourselves treating similar cases repeatedly as if sending them to an emergency room that never addresses the underlying

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Dress Code Considerations and Best Practices

Hospitality Net

There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. However, employee dress codes can be a valuable tool for hotels. They can help hotels make a positive first impression and set the tone for a pleasant guest experience.

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LTI Highlighting Partnership with Clayton County Public Schools

LTI, Inc.

News | August 7, 2024 Jonesboro, GA – August 7, 2024 – LTI, Inc., leading manufacturer and designer of modular and custom serving systems, advanced technologies and decor, is thrilled to highlight its successful partnership with Clayton County Public Schools , which has significantly enhanced the food-serving solutions provided to the local hometown Jonesboro High School.

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102-Key Radisson Hotel Reims Opens in France

Hospitality Net

Radisson Hotel Group is delighted to announce its debut in the heart of the Champagne region with the opening of Radisson Hotel Reims. This contemporary hotel bolsters the upscale Radisson brand in France, marking its second location in the country. Situated just steps away from the vibrant Halles du Boulingrin and directly opposite the Reims Arena, Radisson Hotel Reims is poised to become a premier destination for travelers seeking a harmonious and enriching travel experience.

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Food Safety Insights: How is the Revolution in Technology Changing Food Safety?—Part 2

Food Safety Magazine

In the June/July Food Safety Insights column, a significant number of global food processors reported adopting new analytical testing technologies. This column dives further into processors' adoption of analytical testing technologies, whether for laboratory or in-plant use.

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Five Key Hospitality Trends for Attracting Tomorrow’s Travelers

Hospitality Net

Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in the way the industry is moving. Let me explain.The travel and hospitality industries were some of the most impacted industries by recent world events.

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245. Restaurant Technology Guys Podcast Ep. 245 – Understanding the Profitability of Delivery Services: A Conversation with Anand Tumuluru of Loop.AI

The Restaurant Technology Guys

Welcome back to the Restaurant Technology Guys Podcast! Today, we dive into a topic that’s become increasingly critical for restaurateurs—delivery services. Our special guest Anand Tumuluru, an AI researcher turned restauranteur, brings valuable insights on making delivery profitable. Let’s take you through our enlightening conversation.

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Banyan Group Expands Multi-Brand Presence in Vietnam

Hospitality Net

Entwined with abundant biodiversity and a pristine coastline, Angsana Quan Lan is a natural paradise embracing Bai Tu Long Bay, a more secluded gateway to Ha Long Bay.

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Participation in summer nutrition programs keeps falling

FoodService Director

A new report by FRAC shows the number of children participating in summer nutrition programs on an average day in July 2023 has fallen compared to previous years.

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Grand Hyatt Scottsdale Resort Expected to Debut in Early October 2024 After $115M Renovation

Hospitality Net

Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch will transition to the first Grand Hyatt hotel in Arizona, with transformative renovations of accommodations, pool, suites, and food and beverage concepts.

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Next-Gen Hygiene: How Do Collaborative Robots Affect Food Safety Programs?

Food Safety Magazine

Any time a new piece of equipment, such as an increasingly relevant “collaborative robot” (cobot), is incorporated, the food safety plan—including the hazard analysis—must be reanalyzed to determine the new equipment’s impact on the food safety system, and what mitigation strategies must be deployed.

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IHCL Adding Two Taj Hotels In Bahrain

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, announced the signing of a luxury hotel and boutique resort in the Kingdom of Bahrain, both under its iconic Taj brand. These greenfield projects mark a significant milestone as IHCL becomes the first Indian hospitality company to establish a presence in the Kingdom of Bahrain, further cementing its footprint in the Middle East.

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Challenges for Evaluation of Your Environmental Monitoring Program

Food Safety Magazine

Environmental monitoring programs (EMPs) are not just static documents, but living systems that require active, weekly management. It is crucial to ensure that your EMP is not just in place, but also effective. This article discusses three key challenges for evaluating an EMP.

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35 Ways to Implement Your New Hotel Profit Optimization Strategy

Hospitality Net

Rising costs are outpacing revenue growth across hospitality, forcing innovative hoteliers to adopt data-driven, profit-focused strategies to sustain success. Hotel leaders in every department across the industry are focused on new metrics, benchmarks, and strategies to optimize profitability. By leveraging accurate data and personalized insights, hoteliers across all departments can make informed decisions that drive revenue to the bottom line, ensuring sustainable growth and improved margins.

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How is the Revolution in Technology Changing Food Safety?—Part 2

Food Safety Magazine

In the June/July Food Safety Insights column, a significant number of global food processors reported adopting new analytical testing technologies. This column dives further into processors' adoption of analytical testing technologies, whether for laboratory or in-plant use.

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How to find your diamond in this years budget

Hospitality Net

It is budgeting time and you guys will be buys, my beloved RM’s.

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Artificial Intelligence: Harnessing AI to Safeguard Food Safety in the Face of Climate Change

Food Safety Magazine

As concerns mount regarding climate change and its profound impacts on global food safety and security, innovative solutions are imperative. Artificial intelligence (AI) emerges as a powerful ally against climate challenges, offering cutting-edge tools to mitigate risks and fortify food safety measures.

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US Open Finals Weekend Drives 16% Spike in New York City Hotel Rates: SiteMinder

Hospitality Net

Hotel rooms for the finals weekend of the US Open Tennis Championships have been snapped up for 16% more than the average banked by New York City’s hotels this summer. This is according to new data from the world’s leading distribution and revenue platform SiteMinder, which analyzed bookings for the two-week-long tournament commencing at the end of August.

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Cybersecurity and Food Defense: Avian Influenza, Food Safety Messaging, and Biosurveillance

Food Safety Magazine

U.S. federal, state, and local public health agencies authorities are currently investigating an ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI), or "avian flu," among dairy herds nationwide. This article advocates the need for new technologies to address current and future food safety needs.

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From order takers to revenue makers: Empower your hotel reservations team

Hospitality Net

What if instead of just handling incoming calls, your reservations team became an integral part of your sales operation? What if they didn’t simply take orders but could anticipate needs, drive direct bookings, and cultivate guest loyalty?

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Advancing Food Safety & Sustainability With Leanne Singleton

FoodLogiQ

The food industry is changing fast, and safety and sustainability are top of mind for regulators, consumers, and industry leaders. Leanne Singleton , Principal Food Safety and Food Waste Specialist at FoodSure Australia brings over 20 years of expertise and deep industry knowledge to these critical issues. In this episode of Food Tech Talk: Supply Chain Insights From Farm to Fork , host Lydia Adams sat down with Singleton to get her insights on the transformation of food safety systems, innovati

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Maximum Hospitality Unveils Sheraton Nashville-Brentwood Hotel’s Stunning Transformation

Hospitality Net

Maximum Hospitality, an affiliate of Hotel Equities, proudly announced the completion of the Sheraton Nashville-Brentwood’s extensive renovation and conversion. The hotel underwent a comprehensive transformation to enhance guest experiences and establish a new benchmark for upscale hospitality in the region.As the most global brand within Marriott International’s portfolio, Sheraton Hotels has always been a brand rooted in its’ communities and Sheraton Nashville-Brentwood now emulates this visio

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NomadX introduces Nomadvocacy, a new educational and advocacy division committed to protecting public health

Food Safety Tech

NomadX, a manufacturer of food safety diagnostic testing equipment has launched a new educational and advocacy division committed to protecting public health called Nomadvocacy. Nomadvocacy is set to lead several strategic initiatives aimed at educating the public and advocating for public policies that prioritize safety and health. Key programs include: Public Education Campaigns: Engaging community members with clear, detailed information on the importance of stricter testing and regulations f

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Sonesta Resort Hilton Head Island Completes First Phase of Renovation

Hospitality Net

Sonesta Resort Hilton Head Island recently completed phase one of a comprehensive resort renovation program, unveiling its 340 redesigned guestrooms during a July 9th "Find the Light"-themed ribbon-cutting celebration. Inspired by the island’s natural beauty, guestrooms now feature several stylish upgrades and enhancements, serving as a serene backdrop for a breathtaking island escape.

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Harnessing AI to Safeguard Food Safety in the Face of Climate Change

Food Safety Magazine

As concerns mount regarding climate change and its profound impacts on global food safety and security, innovative solutions are imperative. Artificial intelligence (AI) emerges as a powerful ally against climate challenges, offering cutting-edge tools to mitigate risks and fortify food safety measures.

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Saudi hospitality ADR and RevPAR rise in first half of 2024

Hospitality Net

In the second quarter of 2024, Saudi Arabia’s hospitality sector demonstrated robust growth, reflecting the Kingdom’s ongoing efforts to enhance its tourism and travel industry. According to the latest CBRE Middle East Real Estate Market Review, key performance indicators (KPIs) for all major hospitality markets in Saudi Arabia have surpassed pre-pandemic levels.