Fri.May 24, 2024

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Three Strategies to Increase Customer Retention

Modern Restaurant Management

How can you keep customers returning to your restaurant when so many choices exist? This is one of the most prominent questions that restaurant owners face today. With so many options, staying fresh and agile is important. This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels.

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Pullman to Open First Hotel In East Africa Nairobi Upper Hill in Kenya Launches in June

Hospitality Net

The first-ever Pullman in East Africa is set to revolutionise the premium hospitality sector in Kenya with contemporary design and transformative spaces.

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Driving Traffic to Your Online Ordering

Modern Restaurant Management

Learn eight techniques to encourage more online ordering in this episode of the Making Dough Restaurant Show – by Hengam Stanfield. Among the suggestions are receipt promotions, website optimization, branded packaging, and more.

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Radisson Hotel Group welcomes the Radisson brand to Oman with the opening of Radisson Hotel Muscat Panorama

Hospitality Net

Radisson Hotel Group is thrilled to announce the opening of Radisson Hotel Muscat Panorama, a stunning new addition in the vibrant heart of Muscat. This inaugural Radisson-branded hotel in Oman features 165 elegantly appointed rooms and suites, offering an elevated experience for business and leisure travelers.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Nekter, Taziki's take home 'tech-related' Top 100 awards

Fast Casual

L&L Hawaiian and Original ChopShop also received awards for technology deployments.

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In Design Refresh, Soft-Serve Chain Tweaks Equipment Lineup

Foodservice Equipment Reports

A design debut and a 90th anniversary mark a couple of recent sweet spots for the soft-serve concept Carvel, part of GoTo Foods (formerly Focus Brands). Recently, Carvel shared that units in Gainesville, Fla. and Jamaica, N.Y. are open, becoming the first two units to reflect the brand’s latest design.

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Marriott International and Delonix Group Announce First Three Agreements to Further Expand Tribute Portfolio in China

Hospitality Net

Marriott International, Inc. announced the first three projects under its strategic cooperation agreement with Delonix Group, one of the leading China-based hospitality companies, are now underway. Anticipated to open in spring 2025, the first signed Tribute Portfolio Hotels are expected to mark the brand’s debut in three scenic destinations, and include the Grand New Century Hotel, Hangzhou Boao, a Tribute Portfolio Hotel, the Wonderland Resort, Hangzhou Jiande, a Tribute Portfolio Resort and t

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Clean Breaks

MSU Agrifood Safety Produce Bites

In this episode, Produce Safety Technicians Landen Tetil and Patrick Gordon talk about establishing a clean break. They discuss what is and isn't a clean break, why a clean break is important for food safety, and what it has to do with traceability. In this episode, Produce Safety Technicians Landen Tetil and Patrick Gordon talk about establishing a clean break.

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Taking the “Swift Lift” Overseas

Hospitality Net

This summer, millions of Americans will travel to Europe, many to visit historical cities and one-of-a-kind beaches like Sitges, Biarritz, Tropea and Mykonos. But in Europe this year there is another one-of-a-kind attraction drawing travelers from the States in record numbers—the European leg of Taylor Swift’s “Eras” tour.

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Upcoming NACMCF Public Meeting on Genomics, Cronobacter in Infant Formula Charges

Food Safety Magazine

The National Advisory Committee on Microbiological Criteria for Foods (NACMCF) will hold a virtual public meeting on June 24 to provide updates on its charges from USDA and FDA regarding genomics and Cronobacter in powdered infant formula, respectively.

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Novotel Riyadh Sahafa opens its doors to guests in the heart of Saudi Arabia leading the way with inclusive excellence

Hospitality Net

The hotel is led by Accor’s first Saudi female hotel General Manager in Saudi Arabia, with 232 modern rooms and suites, state-of-the-art facilities, and nine meeting spaces.

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From Orchard to Glass: The Journey of Fruit in Juice Processing

FMT Magazine

For most of us, fruit juices form part of everyday life, bringing joyful memories. However, have you ever taken time to think about the way this fruit travels from the orchard to your cup or glass? The process of fruit juice processing is very amusing and complex, making it possible for you to consume fresh fruit products even in the off-season. In India, which is jam-packed with all kinds of fruit and an increasing demand for healthy drinks, fruit juice manufacturing is one of the growing indus

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Three Hills Announces Latest Investment from €1 billion Fund in Leading Italian Amenities Player in the Luxury Hospitality Sector, La Bottega

Hospitality Net

Three Hills (the “Firm”) is delighted to announce a new partnership with leading luxury hospitality amenities supplier, La Bottega Group (“La Bottega” or “the Company”), which will see the Company receive c. €115 million of new funding through a combination of preferred capital and equity from the Firm. The investment plays to Three Hills’ existing expertise in the hospitality space, with investments including Sant Ambroeus and The Wilde.

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How hard is it to get a restaurant equipment loan?

The Restaurant Warehouse

Getting an restaurant equipment financing can be easy or difficult depending on several factors. The difficulty level of getting an equipment loan mainly depends on the lender's criteria, the borrower's creditworthiness, and the type of equipment for which the loan is being applied. Some lenders may have strict requirements that borrowers must meet before they can qualify for an equipment loan.

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Anantara Hotels & Resorts to Introduce Modern Luxury to Bali’s Seseh Beach

Hospitality Net

Global hotel owner and operator Minor Hotels is announcing the signing of an agreement to manage a new-build resort and branded residences on the Indonesian island of Bali. Opening in 2027, the Anantara Dragon Seseh Bali Resort will be the first luxury beachfront resort on Seseh Beach and the third Anantara Hotels & Resorts property in Bali.

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Refrigerators

The Restaurant Warehouse

Atosa Commercial Refrigerators For restaurants that need to stay busy, Atosa commercial refrigerator , and commercial freezer is a must. There are several sizes and styles available of Atosa refrigeration to fit the needs of any restaurant, cafe, or convenience store. To make the kitchen even more functional, one can consider investing in sandwich prep and pizza prep units with refrigerated storage and work space.

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Hotel Okura to add over 500 rooms in Thailand, including Chiang Mai, under expanded partnership with AWC

Hospitality Net

Hotel Okura Co., Ltd. announced today that it signed a multiple-property framework agreement on May 17 with Asset World Corporation (AWC), Thailand’s leading integrated lifestyle real estate group, to operate a new hotel being developed by AWC in Chiang Mai by 2028 and several (to be announced) Okura Group luxury hotels across Thailand by 2030, adding more than 500 rooms in the country.

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Griddles

The Restaurant Warehouse

Atosa Griddle Commercial griddles are an efficient and versatile choice for foodservice operations because they can cook a wide variety of foods and are simple to clean up. They are simple to make and can also be used for numerous other activities. Commercial griddles are flat metal plates that are heated from below by components. They are especially suitable for shallow frying, producing a uniform temperature and a delicious brown crust on the food.

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Ernest N. Morial New Orleans Exhibition Hall Authority Takes Steps to Develop a Headquarters Hotel

Hospitality Net

The Ernest N. Morial New Orleans Exhibition Hall Authority (the Authority) has approved two resolutions critical to moving forward with the development of a 1,000-room headquarters hotel for the New Orleans Ernest N. Morial Convention Center (NOENMCC). In addition to accepting a formal letter of intent (LOI) with Omni Hotels & Resorts (Omni) to own and operate the headquarters hotel, today the Authority voted to approve a purchase and sale agreement for property at Convention Center Boulevard an

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NC Seafood Company Recalls Crab Cakes for Undeclared Egg Contained in the Mayo

Penn State Food Safety Blog

County Road Seafood, LLC., of Belhaven, NC – May 21, 2024, is voluntarily recalling County Road Seafood Crab Cake 2 Pack 4 Ounce package because this product contains undeclared egg. On 5/15/24 the firm was notified by the North Carolina Depart of Agriculture and Consumer Services that the product does not list egg on the label. The product contains mayonnaise which is made from eggs and utilizes whole eggs as a binder.

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Embrace wanderlust with the newly opened ibis Styles London Gatwick Airport

Hospitality Net

Start your holiday before you fly at Accor’s stylish new opening.

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Popcorn Mix Recalled for Undeclared Wheat Allergens as Part of the Pretzels

Penn State Food Safety Blog

AMB Food Inc. in Brooklyn NY is recalling 8 oz bags of Pop a Nosh Mix Munch Regular and Honey BBQ snacks because it contains pretzels, but does not list Wheat as an allergen. The recall was initiated after it was discovered that the pretzels included in both snack mixes contain wheat and both flavors were distributed in packaging that did not reveal the presence of wheat.

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Summer 2024: Insights and solutions to boost hotel performance

Hospitality Net

As the summer heat rises, so does the demand for unforgettable getaways. In our recent webinar, we discussed how all signs indicate that the hospitality industry is headed for an outstanding summer this year. Hotels are retaining their prime position as the top lodging choice, with a recent American Hotel & Lodging Association survey revealing that 3 out of 4 Americans plan to maintain or increase hotel stays.

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FSMA 204 Guide: Final Rule, Food Traceability List, Compliance Date, and More

FoodDocs

Discover everything you need to know about the FDA's FSMA 204 final rule, food traceability list, compliance date, and how food safety software can help.

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Are you trapped by the similarity effect in your hiring decisions?

Hospitality Net

Have you ever preferred a candidate because of their similarity to you on various criteria? Did you grow up in the same village? Did they come from the same foreign country as you? Perhaps they also liked running or had four kids just like you? If you preferred and selected this candidate, then you were influenced by a bias called the similarity effect.

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15th Food World India 2024

FMT Magazine

The post 15th Food World India 2024 appeared first on Food Marketing Technology.

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Twenty-One Percent of Customers Admit to Cursing at Customer Service Agents

Hospitality Net

There’s an old story about an airline passenger who walks into the baggage claim office and starts screaming and cursing at the airline employee. The employee, who is calm and collected, responds, I am sorry about your lost luggage. At this point in time, there are only two people in the entire world who care about your luggage, and you’re starting to make one of them upset.

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Round the world this week

Food Safety Chat

FSAI Recall of all Toofy Duck products as they may have been produced in an unapproved establishment. Recall of several batches of Kellogg's Corn Flakes Chocolate Flavour due to potential choking hazard or injury. FSA recall FSA Aldi recalls Ashfields Grill Chinese Pork Loin Steaks and BBQ Pork Loin Steaks because of incorrect use-by dates Lituanica UK Ltd recalls Daivida Rokiskio Mesine Pork Tongue and Ear Roll because of contamination with Listeria monocytogenes CFIA Meta brand Enoki Mushroom

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Ascott and Warees Expand Partnership with New lyf Chinatown Singapore, Reaching Five Local Properties

Hospitality Net

The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), together with Warees investments Pte Ltd (Warees), announced their 2nd strategic partnership at the signing ceremony of lyf Chinatown Singapore. This event took place during the groundbreaking ceremony of Jamae Chulia Heritage, which was graced by Mr.

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HSMAI Europe Organizes Successful Hospitality Event in Athens

Hospitality Net

HSMAI Europe is pleased to announce the successful completion of its much-anticipated press conference for media and industry professionals, held on the afternoon of Thursday, May 23 in Athens, Greece. The event, held at the InterContinental Athenaeum, where 75 prominent executives gathered from Greek hotels, technology companies, hotel services, industry organizations, tourism education entities, and distinguished members of the Greek press and media.