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There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023.
QSRs are finding themselves with more competition than ever before, as many grocery and convenience stores have started offering hot and cold meal options. As they work to come out on top, they’re focusing on what they can deliver for higher value, increased loyalty, and better service, and personalization may be the answer. Last year, […] The post QSRs focusing on personalization to drive loyalty appeared first on Restobiz.
In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation. As hoteliers, embracing AI may initially spark a mix of curiosity and caution. Questions about the integration of AI within the deeply human-centric realm of hospitality are not just expected—they are essential.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
In the ever-evolving realm of the food service industry, the importance of food safety goes beyond mere regulatory compliance. It embodies a moral duty that directly affects public health, regulatory alignment, and brand reputation. Startlingly, recent data exposes a stark reality: only 49% of businesses have a structured food safety culture plan , including regular staff training, clear communication of protocols, and a system for documenting and managing safety concerns.
The Commercial Food Equipment Service Association put out a call for applicants to fill eight slots on its board of directors. The positions, all of which carry two-year terms, are: president, vice president (two openings), treasurer, secretary and directors (three openings).
Newport Hospitality Group (NHG) proudly announces the promotion of three exceptional individuals to the role of Vice President, as unveiled during the company’s recent Leadership Conference, "Together We Thrive,” held in Richmond, Virginia. These appointments reflect Newport’s commitment to nurturing talent from within and fostering a culture of growth and development.
Newport Hospitality Group (NHG) proudly announces the promotion of three exceptional individuals to the role of Vice President, as unveiled during the company’s recent Leadership Conference, "Together We Thrive,” held in Richmond, Virginia. These appointments reflect Newport’s commitment to nurturing talent from within and fostering a culture of growth and development.
Last week, I had the pleasure of joining one of our FoodHandler partners, Martin Bros. Distributing, for a Webinar on handwashing. During the webinar, we got into some of the nuts and bolts, and science, behind washing your hands.I know this is likely an elementary topic to those of you who live and breathe food [.
In my blog earlier this month, I discussed a bit of the art and science behind handwashing. If you are reading a blog post about handwashing, you likely don’t need to be convinced of the importance of the simple act of washing your hands. Even outside of the foodservice environment, it is a vital practice [.
Cvent, an industry-leading meetings, events and hospitality technology provider, has announced that Karamo – daytime talk show host and Queer Eye culture expert – will deliver a keynote speaker address for its customer and industry conference, Cvent CONNECT. The conference will take place from June 10-13, 2024, at the Henry B. González Convention Center in San Antonio, Texas and online.
Repair and maintenance provider Tech24 recently shared that three have joined its board of directors, including Edward Don & Co. CEO and President Steven Don. Don is joined by Jennifer Mintman, a senior advisor at Vestar Capital Partners, and Bill Viveen, CEO of HCI Equity Partners’ latest technical service rollup focused on the residential lawn care treatment market.
Cushman & Wakefield’s Hotel Investor Compass survey canvasses the views of 60 major investors active across the region, who collectively invested €18 billion between 2019 and 2023 in hotels and have an average fund size of €233 million available for hotel investment in 2024.
The results of the eighth annual Global Food Safety Training Survey, which assesses the quality and implementation of food safety training at food businesses worldwide, were recently published, revealing a critical need for improvement.
RIU’s CEO, Carmen Riu, has taken the decision to retire before the summer of this year, when she will leave her executive and institutional representation roles at RIU Hotels & Resorts. She currently shares her position with her brother Luis Riu, who will now continue as the company’s sole CEO.
FSA Wanis recalls Tropical Sun Semolina Fine because of undeclared wheat (gluten). CFIA Western Family brand Yogurt covered pretzels and Milk chocolate covered pretzels recalled due to Salmonella FSIS/FDA Palmer Candy Company, Sioux City, Iowa, is recalling its “White Coated Confectionary Items” because they have the potential to be contaminated with Salmonella.
Ovolo Hotels is thrilled to announce a nationwide partnership with renowned hair care brand Tresemmé, launching the world’s first Hair Service Menu. Rolling out across the designer hotel collection in Sydney (Woolloomooloo), Melbourne (South Yarra), Canberra (Nishi) and Brisbane (The Valley) from Friday 10th May 2024, the complimentary menu which will allow guests to order bespoke, professional products directly to their room upon arrival.
Fairmont Le Montreux Palace, an iconic Belle Époque landmark since 1906, proudly announces the successful completion of the first phase of its extensive renovation project. This phase, featuring the refurbishment of 60 lake view rooms and enhancements to a third of its lake-facing facade, marks a significant milestone in the hotel’s journey towards redefining luxury hospitality.
Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, today announced Marriott International has selected the Agilysys point-of-sale platform InfoGenesis as an option for hotels in its portfolio across the U.S. and Canada.
Hospitality brands today face a brutally competitive environment characterized by a “sea of sameness” that threatens to drive all brands in a race to the bottom.1 However, little empirical information exists on how to best manage service brands in general and hospitality brands in particular. We have long understood successful goods branding, but we have not studied how successful services branding differs from that of goods branding.
The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in historic Georgetown, SC. The George represents major milestones for both The Indigo Road and the city of Georgetown — it is the first hotel to open and operate on the city’s historic Front Street in more than 50 years, as well as The Indigo Road’s first property to open in the company’s home state of South Carolina.
The 46th annual NYU International Hospitality Industry Investment Conference (NYU IHIIC), operated by Questex, a leading information services and event company, in partnership with the NYU School of Professional Studies (NYU SPS) and its Jonathan M. Tisch Center of Hospitality, will deliver unparalleled thought leadership through keynotes, general sessions, workshops and networking events.
Launching on everyone’s favorite weekday, Homewood Suites by Hilton is kicking off Taco Tuesday with flair by introducing its new breakfast tacos. Breakfast continues to be an important and beloved part of the stay experience, which is why Homewood Suites, an all-suite, residential-style extended stay hotel brand, is taking its signature hospitality a step further by offering guests even more flexibility and customization.
Copthorne Hotel Aberdeen, a landmark of hospitality since its inception in 1974, is excited to announce the completion of an extensive refurbishment across all guest rooms and public areas. This marks a pivotal moment in the hotel’s storied history, with enhancements designed to position it as a front-runner in luxury accommodations within the region.
Placemakr, a flexible-use hospitality and multifamily operator, today announced a major expansion across Texas with four new property launches, bringing the company’s total operations to over 800 units in the state. The expansion includes the acquisition of Placemakr Downtown Austin, formerly named 3Waller, a 259-unit property in the heart of downtown Austin, marking the 6th property acquisition for Placemakr.
We eagerly await their arrival. The real strawberries from our region, those grown in local soil and so full of flavour, finally marking the beginning of the long-anticipated summer season. Every year, their arrival brings joy and pleasure to both lovers of the little red fruit as well as pastry chefs. Their vibrant colours and intoxicating scent awaken the taste buds and announce the beginning of a delightful time of the year.
Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, announces an enhanced strategic partnership with dnata Travel Group, a leading global travel services provider, part of the Emirates Group, to elevate the booking and in-destination experience for global travellers.
Marriott International Inc. has signed an agreement with the Balwa Group to launch the first Tribute Portfolio Hotel in Mumbai, The Ballard, a Tribute Portfolio Hotel. Located amongst the most coveted commercial areas in Mumbai, Ballard Estate is Mumbai’s oldest and most iconic business district. It is steeped in history, dotted with grand buildings of exquisite Victorian architecture, quiet roads with ample greenery and spacious offices.
A man in a giant hamster wheel. A monster playing guitar. Six grandmas dancing around an oven. If you’re unfamiliar with Eurovision, you’d be forgiven for thinking I’m losing my mind. But these wildly different scenes really did happen, and they have something in common: they’re all lessons in great hospitality.
U.S. hotel performance showed mixed results from the previous week, according to CoStar’s latest data through 4 May. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
This weekend, I had the privilege of witnessing my daughter, Rafa, compete in her first Showdance competition. At only 10 years old, she and her young team faced off against much older and more experienced teams—some of whom had already claimed German championships. These teams came equipped not only with advanced skills but also with sponsor-backed costumes, showcasing the disparities often encountered in competitive fields.
“IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel. Where can one go to stay and experience the ultimate hospitality and great R&R without being looked up and down by others prying to see if their Louis Vuitton is this season?
The hospitality industry accounts for about 1% of carbon emissions across the globe. With rapid growth in the industry, this adverse impact will only grow without sustainable intervention. Many hotels are now looking toward a different future, one that prioritizes green initiatives. Though shifting business practices can require a large investment, sustainability can potentially be a profitable solution that offers a notable ROI.
In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Evan Crawford, VP of Marketing at Pyramid Global Hospitality, reveal that collecting guest data isn’t just a transactional experience — especially when you’re collecting first-party data. Crawford explains that this data type opens an array of digital engagement opportunities to explore and go beyond surface-level guest communication.
Where to begin when evaluating the effectiveness of a course and its teacher? What criteria to follow if a teacher wants to improve their delivery style and program objectives? In this article, Dr Sebastien Fernandez, EHL Associate Professor of Organizational Behavior, looks at how the art of teaching can be enhanced by understanding one’s teaching ‘signature’, i.e., a teaching style or personality that can be broken down into measurable compartments so that both teachers and students are better
New Suites by Renowned Italian Designer Biagio Forino Span Three Categories and Enhance Current Offering of Existing Molino Suites and a Presidential Suite.
The Vietage by Anantara announces the introduction of a second railway carriage, which will operate a daily return journey between Nha Trang and Quy Nhon commencing its first journey on 15th May 2024.
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