Mon.Jul 08, 2024

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Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty.

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Ep. 173. 100 Years of the Pasteurized Milk Ordinance—And a Look Ahead at Dairy Food Safety

Food Safety Magazine

In this episode of Food Safety Matters , we are joined by milk and dairy safety experts from FDA, CDC, and NCIMS to mark 100 years since the Pasteurized Milk Ordinance (PMO) was adopted. We discuss the requirements and public health impact of PMO, the increasing consumer interest in raw milk and dairy, and the regulatory futures of milk and dairy safety and the PMO.

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From Mexico to Tanzania: emerging global wellness trends

Hospitality Net

The global wellness industry has been going through a profound transformation over the last few years, driven by a renewed focus on holistic health and wellbeing.

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Food insufficiency among children lower in states that implemented universal free school meal programs

FoodService Director

A new study by the USDA’s Economic Research Service showed lower rates of food insufficiency among children located in states with universal free school meal programs compared to those in states that have no such program in place.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Inside The Luxury Hotel Yacht Race With Marriott Luxury President And Ritz-Carlton Yachts CEO

Hospitality Net

The ‘hotel yacht’ is one of the most competitive and exciting new areas of luxury travel. The Ritz-Carlton was the first to market with the launch of The Ritz-Carlton Yacht Collection’s first yacht Evrima in 2022, with other leading luxury hospitality brands including Four Seasons and Aman quickly announcing plans to follow suit. Now, Ritz-Carlton is gearing up for the inaugural voyage of its second yacht Ilma in September 2024, a move that it hopes will further solidify its place as the leader

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Bikini Island & Mountain Hotel Es Trenc: A New Creative Escape on Mallorca’s Southern Coast

Hospitality Net

Sun, sea, and plenty of space to relax and let creative energies flow. Opening this month, the new Bikini Island & Mountain Hotel Es Trenc will unfold across three uniquely renovated buildings nestled amongst lushly landscaped gardens with unending Mediterranean views. When exploring the property, guests will discover everything from contemporary dining experiences to a hidden boules court and the Gin Sul sunset bar to an artist lounge with a professional recording studio.

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The History of Refrigeration

Chef's Deal

The history of refrigeration spans centuries, evolving from natural preservation methods to modern technological innovations. Refrigeration involves maintaining low temperatures to preserve perishable items, with refrigerators typically operating between 35-38°F (1.6-3.3°C) and freezers at 0°F (-18°C). Using ice or cold temperatures to preserve food has been a part of our daily lives since ancient times; even so, there was an ice trading industry only consumed by the wealthy for a time.

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Rotana expands Egyptian footprint with opening of Palma Bay Rotana Resort on North Coast

Hospitality Net

Rotana, one of the leading hotel management companies in the region with 77 operational properties in the Middle East, Africa, Eastern Europe, and Türkiye (MENAT), announces the opening of Palma Bay Rotana Resort, in New Alamein, Egypt. Joining Grand Rotana Resort & Spa in Sharm El Sheikh, the property will bring Rotana’s total footprint in the country to 702 keys.

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Innovative New Ravenwood VXR Seal Contamination Detection System

Food Safety Magazine

An innovative seal detection software has been developed by Ravenwood for its VXR® Vision Pack Inspection System—an end-of-line solution for analyzing contaminants and ensuring flawless linerless labels.

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WTTC and U.S.-Mexico Foundation Sign MOU to Enhance Cooperation in North America’s Travel & Tourism Sector

Hospitality Net

In a significant milestone, the World Travel & Tourism Council (WTTC) and the U.S.-Mexico Foundation (USMF) have announced the signing of a Memorandum of Understanding (MOU) to enhance cooperation in North America’s tourism sector.

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Embracing Efficiency: The Impact of Labor-Saving Restaurant Equipment

Chef's Toys

In the fast-paced world of culinary arts, efficiency isn’t just a preference—it’s a necessity. Restaurant kitchens thrive on innovation that streamlines operations, boosts productivity, and enhances the overall dining experience. This is where Chefs' Toys steps in, offering a range of cutting-edge equipment designed to save time and effort while maintaining impeccable standards of quality.

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HITEC Rewind: Terence Ronson on His Induction into the Hospitality Technology Hall of Fame

Hospitality Net

In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Maria Ronson sat down with Terence Ronson, one of the two inductees into the prestigious Hospitality Technology Hall of Fame. This interview is part of our HITEC 2024 series, where we have engaged with a diverse array of speakers, exhibitors, and visitors to provide in-depth insights into the industry’s latest trends and innovations.

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Oregon Facility Recalls Various Non-alcoholic Mixes Due to Non-compliance Issues

Penn State Food Safety Blog

Urban River Spirits is issuing a voluntary recall of various non-alcoholic mixers and spritzes to additional shelf stability testing requirements from the Oregon Department of Agriculture. Urban Spirits is issuing a voluntary recall of these Urban Spirits non-alcoholic drink mixes due to being produced in an unlicensed and uninspected facility. The product safety is undetermined due to potential under-processing.

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Introducing the Next Big Thing in Hotel Marketing: Social Media Amplified

Hospitality Net

Lodging Interactive introduces Social Media Amplified, the next evolution in hospitality social media marketing. The innovative service, offered by Lodging Interactive’s Commingle division, elevates hotel social media marketing by incorporating conversion-optimized and socially connected promotional landing pages. Social Media Amplified seamlessly integrates with hotel social media channels, providing an effortless way to connect with potential guests on a deeper level.

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June Recap: Collaborative Solutions from the AHF Community

AHF

Seeking Information and Sharing Expertise Merging Call Centers: Operators discussed metrics for merging call centers to improve productivity. AHF Members shared practical advice, including tracking call volumes, wait times, app orders, and service levels by agent. The discussion provided valuable insights for optimizing call center operations. Equipment Recommendations – Espresso Machines: Operators exchanged recommendations on the best espresso machines for high-volume hospital settings.

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Radisson Hotel Group debuts in the heart of Tunisia’s capital city, Tunis

Hospitality Net

Radisson Hotel Group is proud to announce its debut in Tunis with the opening of Radisson Hotel Tunis City Center. Nestled in the heart of Tunisia’s bustling capital city, Radisson Hotel Tunis City Center offers easy access to some of the city’s top attractions such as Al-Zaytuna Mosque, the city’s oldest mosque covering 5,000 square meters with nine entrances, and the ancient site of Carthage, a UNESCO World Heritage Site, and once a thriving trading empire.

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Newtrition: Bringing Modern Day Relevance to Nostalgia

FMT Magazine

In conversation with Newtrition, we delve into insights from founders Natasha Pamnani, Deepak Pamnani, and Hema Malini TS on carving a niche in waffle cones, drawing inspiration from the western market, and delivering nostalgia in a cone. Q1. What inspired you to start your company? How has the trajectory of your company been so far? Ans: We at Newtrition, wanted to bring in new age fun foods to the Indian market and we felt that waffles are something that had a good traction in the Global Mark

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Are traditional competitive sets of your hotel obsolete?

Hospitality Net

An interesting question raised by my industry friend Fabian Bartnick!Some in the industry believe that the era of the traditional comp sets are no longer relevant because of the rising hyper competition.

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Gluten-free flours in bakery industry: Applications, market, and challenges

FMT Magazine

By Narashans Alok Sagar 1,2* and Nitu Rani 1 The baking industry has undergone a significant change to cope with gluten-free diets because of the increased prevalence of celiac disorder and gluten intolerance as well as the overall trend towards healthier eating. Gluten is a protein found in wheat, rye, and barley that gives baked products elasticity and structure.

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Fairmont Residences Solara Tower Dubai to debute Q3 2027

Hospitality Net

Fairmont Hotels & Resorts, a world-renowned luxury hotel brand within the Accor group, has partnered with SOL Properties, a leading developer in the UAE, to launch a standout private residence development, Fairmont Residences Solara Tower Dubai. Redefining luxury real estate in Downtown Dubai, the project is currently underway and is scheduled for completion by Q3 of 2027.

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Exploring the Enduring Popularity of Hard Bite Chips

FMT Magazine

When it comes to savory snacks, few can rival the iconic status of potato chips. As the upcoming Anuga Foodtec India 2024 tradeshow in Mumbai, India approaches — Heat and Control, a global leader in snack processing equipment — delves into the rich history and enduring popularity of batch fried potato chips, a cornerstone of the snack industry. Within this lucrative category, one crunchy contender continues to steal the spotlight.

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Future Hospitality Summit - FHS World Dubai reveals first speakers, announces new features and zooms in on industry specifics for 2024 event

Hospitality Net

Dubai, UAE. 8 July 2024. FHS World, the region’s flagship hospitality investment event, has revealed its first speakers, a wealth of new features and special initiatives dedicated to women in the sector for the 2024 event, taking place at Dubai’s Madinat Jumeirah, 30 September – 2 October.

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Distribution Quality and Food Safety Management (DQFSM): A critical part of Bakery products value chain 

FMT Magazine

By Anurag Mishra The Indian bakery industry has touched a market size of around 11.5 Bn USD in 2023 and, with almost double-digit growth, it is expected to touch USD 28-29 Bn USD by 2032. The rising demand for ready-to-eat (RTE) bakery products , on account of hectic lifestyles and changing dietary patterns of individuals, is primarily driving the India bakery market.

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E20X North America 2024: A Showcase of Innovation in Hospitality Technology

Hospitality Net

On June 26, 2024, the Charlotte Convention Center buzzed with energy and innovation as eight ambitious entrepreneurs presented breakthrough business concepts at E20X North America. Sponsored by Hospitality Net, this event was part of the expanding Entrepreneur 20X (E20X) program, designed to reinvigorate the hospitality technology industry.

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Insights from Annapoorna and Inter Food Tech 2024

FMT Magazine

Food Marketing & Technology Magazine had the privilege of exhibiting via two stalls at Annapoorna and Inter Food Tech 2024 from 5-7 June, 2024 at Yashaboomi, Dwarka. Exhibitions in the F&B Industry open the portal for a wide avenue of discussions and engagement to fill in the void in the industry by finding crucial missing links through engaging beyond the surface level.

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New Radisson Hotel Reims to Open Its Doors in Summer 2024

Hospitality Net

The recently constructed Radisson Hotel Reims will welcome its first guests in summer 2024. Located on a former railway site in a thriving part of Reims, the hotel has been designed by owners Alboran for travellers passing through the ’Cité des Sacres’ and, above all, for the city’s inhabitants.

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Easy Boba Launches Unique Cutting Chai and Filter Coffee Softies

FMT Magazine

In a novel culinary experiment, Easy Boba has introduced cutting chai and filter coffee ice cream softies at their Bandra outlet. These softies are a fusion of traditional Indian flavors and modern dessert techniques, offering a unique twist on classic beverages. The cutting chai softy is crafted with authentic masala chai, evoking the taste of roadside chai vendors.

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The end of OTA undercuts: How hotels can win the pricing battle for good

Hospitality Net

Join our upcoming webinar to dive deeper into the challenges of OTA undercutting and learn how Triptease’s Price Match tool can solve your rate parity issues for good. We’ll be sharing performance insights from a test group of hotels whose guests were 6X more likely to book when they saw auto-matched prices on the booking engine*. Register here to solve parity for good.

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With Technological Support from KHS, Georgian Mineral water brand Borjomi enters the 21st century

FMT Magazine

To cite the legend of Borjomi, one of the most famous mineral waters in the world first demonstrated its rejuvenating powers to a wounded deer in the Caucasian pine forests of Georgia. A hunter observing the animal’s wondrous recovery then tried the water himself; feeling revived and invigorated, he rushed home to tell of his wondrous discovery. Archaeological finds show that the mineral spring has been used for around a thousand years, its story of success really only taking off in the middle o

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Modern PMS: Anchoring Today’s Hotel Tech Stack

Hospitality Net

“NOW is the time to invest in hotel technology.” That was the general consensus among attendees at the industry’s premier Hospitality Industry Technology Exposition and Conference (HITEC) last month in Charlotte, N.C.