Wed.Oct 16, 2024

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

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Compass Group thinks global and local with launch of fresh new cultural culinary program

Food Management

The foodservice giant's Heritage Kitchen program is collaborating with local minority-owned businesses throughout the different segments of the industry.

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Following Deadly Listeria Outbreak, USDA Launches Internal Investigation Into How it Handled Boar’s Head’s Unsanitary Production Facility

Food Safety Magazine

Following the history of serious food safety noncompliances at Boar’s Head’s Jarratt, Virginia plant, which led to a fatal listeriosis outbreak, USDA’s Inspector General has launched an internal investigation into the agency’s handling of the repeated sanitary violations found at the facility.

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QSRNext takes loyalty program deep dive

Fast Casual

QSRNext will take a deep dive into both loyalty and e-commerce and how they can drive revenue and retention.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Chipotle Backs AI-Powered Platform, Plus a Fast Casual

Foodservice Equipment Reports

From “cobot” integrations to international growth plans and more, Chipotle Mexican Grill has had a bustling fall. The latest news for the Newport Beach, Calif.-based brand, however, is a fresh round of Cultivate Next venture fund backings. The $50 million fund debuted in the spring of 2022 with a goal to support early-stage companies that could “revolutionize” the industry.

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More Trending

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Why Handling Mistakes Well Is a Key to Amazing Customer Service

Hospitality Net

Good customer service becomes noticeable for two reasons.

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Compass Group thinks global and local with launch of fresh new cultural culinary program

FoodService Director

The global foodservice giant's Heritage Kitchen is collaborating with local minority-owned businesses throughout the different segments of the industry.

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Pullman enters Croatia with a premium hotel in Zagreb’s thriving business hub

Hospitality Net

Pullman Hotels & Resorts, a pioneering hotel brand from Accor, today announces the opening of Pullman Zagreb, its first property in Croatia. The contemporary hotel is located in the City Island development area, a new business hub in the capital city’s rapidly growing Zagreb district.

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Sales of Medically Important Antibiotics for Use in Food-Producing Animals Decreased Slightly in 2023

Food Safety Magazine

Domestic sales of medically important antibiotics for use in food-producing chicken, turkey, cattle, and swine fell by 2 percent in 2023, according to the latest report from the U.S. Food and Drug Administration (FDA).

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Accor Announces Signing of Mercure Nha Trang

Hospitality Net

Accor, a global leader in hospitality, is strengthening its footprint in Vietnam with the signing of Mercure Nha Trang. This latest hotel signing, the Group’s ninth in the country this year, will bring the Mercure brand to the coastal city of Nha Trang, further expanding Accor’s offerings in Vietnam. The beachfront hotel is scheduled to open in late 2025.

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How LithosPOS, the Best POS Software, Can Help Reduce Human Error in Restaurant Orders

Lithos POS

Running a successful restaurant involves managing multiple tasks simultaneously taking customer orders, tracking inventory, processing payments, and ensuring top-notch service. One of the biggest challenges faced by restaurant owners is minimizing human error in day-to-day operations. Mistakes like incorrect orders, missed adjustments, and poor inventory management can frustrate customers and affect your bottom line.

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From Seaside Sanctuaries to Cool Culture Capitals: Booking.com Reveals 2025’s Trending Destinations

Hospitality Net

From stargazing to thrill-seeking or exploring cultural connections, the travel experiences we crave and the destinations we look to are always evolving. According to Booking.com’s annual Travel Predictions research*, in 2025 travelers will be re-thinking how they travel, and defying convention to discover less crowded destinations (67%), embark on luxurious longevity retreats (60%) or opt for more nocturnal activities to beat rising temperatures (54%).

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LTI Helps Transform Dining at Palmetto High School

LTI, Inc.

Projects | October 16, 2024 Palmetto High School located in historic Palmetto, Florida, simply put, was a school that needed some love. It had long required significant renovations, with its cafeteria being no exception. The school, built many years ago, had an outdated structure and limited capacity to meet modern needs. Once three new schools in the county were completed, the School District of Manatee County approved a campus-wide renovation, which included a brand-new building complete with

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Mohari Hospitality, Omnam Investment Group and Pharrell Williams Partner to Acquire Historic Parisian 5-star Hotel in 1st Arrondissement

Hospitality Net

Mohari Hospitality (“Mohari”) and Omnam Investment Group (“Omnam”), along with Paris-based entrepreneur, musician and philanthropist Pharrell Williams, today announced the acquisition of an iconic historical property situated in the prestigious 1st arrondissement of Paris, on the right bank of The Seine.

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USDA, University of Maine Host Workshop to Discuss Remedies for PFAS Contamination on Farms

Food Safety Magazine

USDA’s Agricultural Research Service and the University of Maine recently held a workshop convening researchers, state partners, and other experts to identify research needs and solutions for per- and polyfluoroalkyl (PFAS) contamination on farms.

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Jeff Bzdawka Joins Hapi as President

Hospitality Net

Hapi, the leading provider of hospitality data and connectivity solutions, announces the appointment of Jeff Bzdawka as company President. Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth.

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Burger King India Expands Snacking Menu with Launch of delicious Industry First BK Chicken Pizza Puff in South India

FMT Magazine

Burger King India, one of the fastest-growing Quick Service Restaurant (QSR) chains, is thrilled to announce the launch of the innovative BK Chicken Pizza Puff across its South Indian outlets. Following the overwhelming success of the Veg Pizza Puff, Burger King is now introducing a new, delicious variant specially crafted for non-vegetarian lovers—the BK Chicken Pizza Puff, making it the first QSR brand in India to offer a chicken-based puff snack.

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The Celtic Collection: Statement on the passing of CEO Ian Edwards

Hospitality Net

The Celtic Collection is deeply saddened to announce that Ian Edwards has passed away following a period of illness, with his loved ones by his side.

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Sustainability in the hospitality industry: Going the extra mile

Hospitality Net

What’s holding hotels back from doing more than basic eco-friendly gestures, like reusing towels or reducing plastic, and embracing sustainable hospitality by adopting a green culture into their business? This article takes inspiration from a recent publication by Dr. Laura Zizka et al. that delves into current hotel green challenges.

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10 Hotel Operators Using Automation to Cut Costs and Elevate Guest Experiences

Hospitality Net

As rising operating costs remain a top concern, hotel companies face mounting pressure to streamline operations and maintain high standards of guest service. One of the most effective strategies to achieve these goals is by automating back-office functions.

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Now Accepting Reservations: Legendary Four Seasons Hotel New York to Reopen This Fall

Hospitality Net

Four Seasons Hotel New York is reopening its doors, offering personalized luxury experiences to business and leisure travellers, as well as local guests who fondly call Four Seasons their second home in the city.

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Now open: Viceroy at Ombria Algarve

Hospitality Net

Viceroy at Ombria Algarve has opened its doors, sharing a new story for Viceroy as it further expands into Europe and sets its sights on a fresh tone and approach to the guest experience globally.

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Hyatt Enters Joint Venture with China Resources Land to Expand Portfolio Across China

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) announced today that affiliates of Hyatt and China Resources Land (CR Land, stock code: 01109.HK) have entered a joint venture and signed a strategic collaboration agreement to expand Hyatt’s brand presence across China. This is part of Hyatt’s asset-light expansion of its brands in Hyatt’s second largest market. Under the initial plans, the joint venture, Yuen Kai Holdings Limited, will develop and manage hotels including six existing Mumian hotels in Beijing,

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From Fresh-Faced Newcomer to Beloved Local Brand, Australia’s Vibe Hotels Turns 21 this Month

Hospitality Net

Homegrown hotel brand, Vibe Hotels, is celebrating a milestone 21st birthday today, marking more than two decades of connecting people, places and creating memorable stays across Australia.

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MGallery celebrates the opening of Chengdu Expo Waterfall Hotel - MGallery Collection

Hospitality Net

Architecturally stunning hotel brings guests closer to nature with sophisticated & sustainable hospitality experience.

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Revenue management is like.

Hospitality Net

Today we take it easy.because it is October and we just finished budgeting!!!!

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Stop Pitching, Start Connecting: Social Selling Secrets for Hotel Vendors

Hospitality Net

Cold calls? Dead.

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Experience vs. Data: A Tale of Two Commercial Managers

Hospitality Net

Two contrasting approaches to management shape how hotel businesses navigate challenges and seize opportunities: one based on instinct and experience, the other driven by data and analytics. While instinct may offer quick solutions in the short term, data-driven decision-making provides the strategic insights necessary for long-term growth and sustained success.In this blog, I want to explore this crossroads by telling the stories of two commercial managers—one who still trusts his instincts and

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UK Hotel Investment Set To Exceed £5 Billion By End Of Year

Hospitality Net

Transaction volumes in the UK hotel real estate market reached c. £732 million in Q3 2024 as investment momentum continued albeit at a slower pace relative to the first and second quarters of the year, according to Cushman & Wakefield.

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Mandarin Oriental to Elevate Its Luxury Proposition with an Accelerated Ten-Year Growth Strategy

Hospitality Net

Mandarin Oriental Hotel Group has revealed a new brand-led, guest-centric vision and strategy for its next ten years of accelerated growth. The plan will build on the strength of its dual Asian heritage to create exceptional luxury hospitality experiences of the future.