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As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most
— OPINION — Roughly nine years ago, while serving as Vice President for Food Safety at the world’s largest food retailer, I surveyed how many different date labels were used by food producers to convey that food was nearing its expiration date. Much to my surprise, we counted 47 different and unnecessarily complicated labels. They ranged from “freshest-by,” “enjoy-by,” to “sell-by” and many more.
CJ Foods Manufacturing Beaumont Corporation of Beaumont, CA, is recalling approximately 61,839 pounds of steamed chicken soup dumpling products that may be contaminated with foreign materials, specifically hard plastic from a permanent marker pen, according to the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS). The problem was discovered after the firm received complaints from consumers reporting they found hard plastic in Trader Joe’s steamed chicken soup dumplings.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The agency’s leading theory is that the cinnamon added to the product was likely an “economically motivated” adulteration. The post FDA Says Applesauce Contamination May Have Been Deliberate appeared first on Food Quality & Safety.
Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts, effective today, and will be rebranded immediately as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.
If your school was built with a cafeteria in the back of campus, you may struggle to increase breakfast participation. The world today is all about convenience and the younger generation knows that all too well. When Megan Moore, Director of Nutrition at Corona-Norco Unified School District , was looking for a way to make breakfast more accessible to students, she turned to the Cambro Vending Cart.
If your school was built with a cafeteria in the back of campus, you may struggle to increase breakfast participation. The world today is all about convenience and the younger generation knows that all too well. When Megan Moore, Director of Nutrition at Corona-Norco Unified School District , was looking for a way to make breakfast more accessible to students, she turned to the Cambro Vending Cart.
Making its mark as the first international luxury brand to open in the city in the past decade, the all-new Four Seasons Hotel Dalian stands as a beacon of style and sophistication in the Donggang harbour district in the city centre. Surrounded by harbour views and panoramic vistas across an urban landscape of tree-lined streets and colourful squares to the mountains beyond, guests are wrapped in the luxurious comfort and genuine care provided by Four Seasons teams.
Mews, the industry-leading hospitality cloud, has announced today that it is raising fresh funding of $110m. The round is led by existing investor Kinnevik, alongside Revaia, Goldman Sachs Alternatives, Notion Capital and new investor LGVP. The new funding values the company at $1.2bn.
The federal case of The Humane Society of the United States (HSUS) v. Sonny Perdue was dismissed in late February after hanging around for four years. HSUS and other animal activists, on Feb. 25, 2020, sued then Secretary of Agriculture Perdue, challenging rules set by the USDA on chicken-slaughter line speeds at specific chicken slaughterhouses. A 2014 regulation from the USDA’s Food Safety and Inspection Service (FSIS) allows line speeds of 140 chickens per minute.
InterContinental Hotels & Resorts has partnered with Igee Okafor to celebrate the fusion of travel experiences represented within its 222 hotels and resorts in 70 countries worldwide. A style visionary and cultural connoisseur, Igee Okafor is highlighting the diversity within the vast variety of hotels and resorts offered by the world’s first and largest luxury hotel brand.
The Food Standards Agency (FSA) is seeking comments on guidance covering Mechanically Separated Meat (MSM). New guidance was developed for food businesses following a series of court judgments on the definition of MSM, obtained by removing meat from bones. Decisions by the court clarified what MSM is, how food businesses should interpret the definition, and how they should apply it to their products.
Property-wide, multi-phase transformation is underway at the iconic 2,500-room hotel as it expands Hyatt’s brand footprint in a leading leisure and convention travel market and prepares to transition into the Destination by Hyatt brand this fall.
The risk of Salmonella Enteritidis from eggs in New Zealand remains low despite an outbreak, according to the country’s food safety agency. The original risk profile for Salmonella in and on chicken eggs in New Zealand was published in 2004, with updates in 2011 and 2016. Human illness attributed to New Zealand-grown poultry from Salmonella Enteritidis was not considered.
Despite its fast pace, the hospitality industry has a reputation for resisting change when updating platforms and processes. Many hotels continue to rely on outdated legacy systems that may have served them well in the past but now pose serious limitations on their revenue potential. As a result, hotels often wait until an unexpected breakdown occurs, costing them significant losses, before seeking out the necessary upgrades.
Researchers say an improved wax coating technology for produce could reduce foodborne pathogen contamination The post New Coating for Fresh Fruits and Vegetables May Provide Pathogen Protection appeared first on Food Quality & Safety.
One essential tactic used by the gaming industry to encourage players to increase their handle is to offer complimentary room upgrades, show tickets, and upscale dinners, as well as other comps, such as product discounts. Sales force members on the floor, at the front desk, or in group meeting contract discussions often must decide on the spot whether to comp a guest and how much to offer.
The U.S. Food and Drug Administration (FDA) has updated its list of chemicals that are undergoing postmarket safety assessment. The list also newly includes information about the status of the postmarket assessments and links to public information about postmarket actions that have been taken.
The application of technology in the travel industry has become the main driver of growth over the course of the last 20 years. As the free movement of labor and goods becomes the norm, the need for easier and faster ways of travel has emerged. Travel technologies came into play around this time with the introduction of global distribution channels, various online payment systems, and booking engines.
To encourage the use of Salmonella vaccines for poultry flocks, the U.S. Department of Agriculture’s Food Safety and Inspection Service (USDA’s FSIS) intends to exclude current commercial vaccine subtypes of Salmonella confirmed in FSIS raw poultry samples from the calculation used to categorize establishments under the raw poultry Salmonella performance standards.
The highly anticipated development is scheduled to open its doors in June 2024 and will feature a boutique hotel, multiple food & beverage concepts, private event spaces, and a members-only social club.
Tune in for a lively discussion with key industry players as they showcase how computer vision is transforming operations with real-world use cases across various touchpoints!
As a lead up to spring, U.S. hotels continued to see week-on-week occupancy growth, however, the rate of growth has slowed. The most recent level (62%) was the highest weekly occupancy of the year, up 2.8 percentage points (ppts) from the prior week, but down 2.1ppts year over year (YoY). While the week included Presidents’ Day, which tends to slow travel, the comparison was clean as the holiday occurred in the same week last year.
Come watch as Angela Diffly, Co-Founder of RTN, hosts a lively discussion with a few key players whose solutions tap computer vision to bring real-world use cases to life throughout various operational touchpoints!
Three sales reps recently joined the manufacturers’ rep Premier Foodservice Group. The new hires are Lorin Pirani, a former dealer sales rep; Davy Phillips, a former manufacturers’ rep; and Mylene Russell, a former regional sales manager for a foodservice manufacturer. Russell is based in Charlotte, N.C., while the other two are in Atlanta.
Eurostat data shows that ever since the outbreak of the COVID-19 pandemic, the hospitality sector in Europe has seen elevated levels of bankruptcies, culminating in Q2 2023. Compared to other verticals such as the ICT industry, the hospitality sector was especially hard hit by the restrictive policies implemented by governments to tame the spread of the virus.
Highly pathogenic avian influenza (HPAI), more commonly known as bird flu, remains a serious issue and Tom Vilsack, USDA secretary, testified at a congressional hearing on February 14 that the U.S. was close to finding a vaccine for poultry to combat the disease. “We are probably 18 months or so away from being able to identify a vaccine that would be effective for this particular (avian flu) that we’re dealing with now,” Vilsack said.
Trip.com Group is gearing up to make waves at ITB Berlin 2024 held from 5-7 March in Berlin. This marks the company’s second appearance at the prestigious international event, where it aims to provide an insider’s view into its latest technological innovations and cast a spotlight on the transformative consumer trends shaping the future of travel.
Come watch as Angela Diffly, Co-Founder of RTN, hosts a lively discussion with a few key players whose solutions tap computer vision to bring real-world use cases to life throughout various operational touchpoints!
Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? Is spelling important? Well, yes and no, spelling is always important, but when implementing operational benchmarking as part of the finance culture of the organization, it is important to understand what is significant in terms of your operation.
Tip of the Week Here is a reminder of what an Environmental Health Inspector is looking for. Part 3 – Confidence in Management Confidence in Management Your Food Safety HACCP system. Are you up to date with the latest legislation and best practice? Are your policies and records up to date? Are you demonstrating that you do what you say you do?
Your hotel guest database isn’t going to tell you when it’s sick. But your marketing communications will show it. While you won’t be able to take the literal temperature of your database, but there are several indicators and industry benchmarks that can reveal the health of your database and whether it’s spiking a fever.
Choosing the right commercial ice machine is crucial for any food service or hospitality business, as ice plays a vital role in keeping beverages cold, preserving food, and enhancing the presentation of many dishes and drinks. With many brands on the market, each offering unique features and specializing in producing different types of ice, selecting the ideal machine can seem daunting.
The hospitality industry thrives on providing exceptional experiences, and a vital element of that experience starts online. Potential guests often begin their journey with a simple search: "Best family hotels near [destination]?" or "Luxury beachfront resorts in [location]?" Traditionally, this has led them straight to hotel websites, where they can explore offerings, book rooms, and get a feel for your unique property.
One of the crucial aspects of restaurant management is employee management. In businesses like restaurants, employees can significantly impact results and growth, as the business relies on them. If your chef is not proficient in cooking or your servers’ behavior is unsatisfactory, it can adversely affect your business’s growth. So with a proper management system, you can make your employees productive.
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