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Every day, businesses face fresh challenges that highlight the urgency of building resilient supply chains. Recent trade tensions combined with foodborne hazards and avian flu impacts have only heightened the need for strong strategies and nimble tactics. It is no surprise that diversification has become the central theme of supply chain strategy. And while the logic behind diversification is sound, the implementation can be far more challenging in practice than it is on paper.
The Sodexo dining team at Nazareth University in Rochester, NY, is leveraging its students' influence on social media with a new program. Student influencers on the "Sodexo Street Team" connect with campus, make multimedia to highlight dining, teach how to order with American Sign Language and more.
This viewpoint explores the growing scarcity of human labor in hospitality and how automation, robotics, and AI (especially agentic) may redefine the nature of service. The paper argues that human workers could evolve into a luxury feature in an increasingly automated environment by drawing on examples from art, spirituality, and emerging workplace trends.
The new system will provide a self-assessment tool for operators to review their program and also offer in-person evaluations for those looking to receive formal recognition in the form of a ICAA Plate of Distinction designation.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The Food and Agriculture Organization (FAO) and the World Health Organization (WHO) have conducted five joint expert consultations to develop a new, precise, risk-based approach to allergen management, moving away from the precautionary hazard-based approach. For a long time now, since the 1980s when a voluntary warning first appeared, allergen labelling has been focused on a more precautionary hazard-based approach, where even the slightest possibility of contamination results in warnings such
The Denver-based food and beverage division of Oak View Group, which serves 20% of all Minor League Baseball parks, has come out with a menu that captures that small-town magic with a section dedicated to outrageous local gems, over-the-top sandwiches and special mega-curated hot dog lineups for each unique ballpark location across the U.S.
Centara Hotels & Resorts, Thailands leading hotel operator, officially opened the doors to Centara Grand Lagoon Maldives on 1st April 2025, welcoming guests to a secluded haven where gracious Thai hospitality meets Maldivian allure. Nestled within The Atollia by Centara Hotels & Resorts, this sophisticated retreat marks Centaras fourth distinctive property in the Maldives.
Centara Hotels & Resorts, Thailands leading hotel operator, officially opened the doors to Centara Grand Lagoon Maldives on 1st April 2025, welcoming guests to a secluded haven where gracious Thai hospitality meets Maldivian allure. Nestled within The Atollia by Centara Hotels & Resorts, this sophisticated retreat marks Centaras fourth distinctive property in the Maldives.
The Lynchburg, Va., campus came alive for the spring season with a new culinary competition held at the Reber-Thomas Dining Center, better known as "The Rot.
IHG Hotels & Resorts officially debuts its collection brand in Japan, with the rebrand of RIHGA Royal Hotel Osaka, the first hotel in Japan to be part of IHGs Vignette Collection. Building upon its legacy as one of the citys most well-known and historical hotels, RIHGA Royal Hotel Osaka, Vignette Collection offers a renewed guest experience for todays thoughtful venturer, offering one-of-a-kind stays in a destination to remember.
Hamdard Foods India, a trusted name in the food and beverage industry and the maker of the iconic RoohAfza, is proud to announce the launch of three exciting ready-to-drink (RTD) beverages catering to the diverse hydration and nutritional needs of modern consumersHamdard ElectrORS Electrolyte Drink, Hamdard Asli Milkshakes, and Hamdard Refresh Nariyal Paani.
SYDNEY Last year, JLL (NYSE: JLL) and Baker McKenzie published the Asia Pacific Hotel Management Agreements (HMAs) survey, the most comprehensive study of its kind in Asia Pacific. This data has now been used to prepare a further report devoted specifically to the Australian market and draws from 46 contracts entered into between the beginning of 2018 and the end of 2024.
A study from the University of Georgias Center for Food Safety suggests a synergistic effect between antimicrobial blue light treatment and low concentrations of sanitizers commonly used in industry, finding enhanced inactivation of Listeria monocytogenes on food contact surfaces.
Recently, I wrote an article about the customer service farce. One of several examples I shared was the line we often hear when calling customer support: Your call is very important to us. When we hear it, we hope its true. We hope it means that the company is going to respect our time, that someone will pick up the call quickly (versus being put on hold for an unreasonable amount of time), and that the agent we talk to will have the knowledge and skills to answer our question or resolve our com
Since Sunbasket, a healthy meal delivery company, partnered with Chef Robotics in 2022, it has displaced 10% of production staff and increased consistency by 25% and throughput by 17%.
Radisson Hotel Group proudly expands its presence in Kazakhstan with the opening of Sadu Hotel Almaty, a member of Radisson Individuals, marking the debut of the Radisson Individuals brand in the country. This exciting addition strengthens the Groups footprint in Central Asia, bringing a unique blend of personalized hospitality and contemporary comfort to Almaty, Kazakhstans most vibrant and cosmopolitan city.
Now Now NoHo, an innovative sleeper cabin hotel located on Bowery in the heart of NoHo, New York City, debuts today as a transformative boutique experience for solo travelers. Now Now NoHo offers 180 small but thoughtfully designed sleeper cabins that combine the nostalgia of European train cars with the ingenuity of Japanese capsule hotels. The hotel is designed for adventurers seeking a unique and affordable way to explore New York City starting at $125/night.
Thailands vibrant wellness industry will take centre-stage this May in Phuket with BEING Thailand 2025, a new B2B event designed to unite professionals across the wellness, hospitality, and tourism sectors. The inaugural gathering, expected to draw 400 industry leaders, aims to drive key conversations and innovation, bringing together a traditionally fragmented sector for an exchange of ideas and strategies.
In Hamburgs HafenCity district, the Ibis Styles Hamburg HafenCity will offer 403 rooms, along with a breakfast restaurant and hotel bar. The hotel is part of a larger district development, which will include shopping, leisure, and entertainment options. The adjacent Novotel Hamburg HafenCity, also opening in 2025, will complement the new Ibis Styles hotel.
DALLAS, TXMarch 27, 2025Unifocus, a leader in hospitality workforce and operations solutions, today announced Inventory, a new module designed to help hotels easily track reusable items, oversee supplies for preventive maintenance and get clear insight into material costs. Built for both single properties and multi-location brands, Inventory helps hoteliers streamline their operations while ensuring guests receive prompt, high-quality service.
Allen Gross, Chairman of GFI Hospitality, announces today the transition of the former James NoMad Hotel to Hotel Seville NoMad, joining The Unbound Collection by Hyatt. Following the transition and an upcoming property refresh, Hotel Seville NoMad will introduce an elevated guest experience in the heart of New Yorks vibrant NoMad district along with a new lobby bar and amenities inspired by the historic buildings vibrant past.
Built in 1957, the Flamingo Resort & Spa, is a legendary oasis in the heart of Sonoma Wine Country that was historically a place to mingle and leave the pressures of everyday life behind while experiencing a different side of California. Over half a century later, under the wings of Pyramid Global Hospitality and Palm House Hospitality, the Flamingo Resort & Spa, located at 2777 4th Street in Santa Rosa, is excited to announce that the property will join the Hilton portfolio in the spring of 202
Radisson Hotel Group followed up on a historical 2024 its strongest ever year in signings and openings with the successful (re)opening of Radisson Collection Hotel, Berlin and a flying start to 2025. With a plan to add over 37,000 rooms to its portfolio through signings, expansion is continuing across key markets in Europe where it is strengthening its presence to drive tourism as well Middle East, Africa, and Asia.
Shiji Group launched the bold rebranding, powering its presence in global hospitality tech at this years ITB in Berlin. This change is more than a new lookit represents a repositioning of the company across global hospitality technology markets. With 10 products spanning all areas of hotel operations, Shijis new brand identity and restructured product portfolio seeks to bring coherence, simplicity, and emotional impact to its broad portfolio.
Hospitality Financial and Technology Professionals (HFTP) is pleased to announce the Headliner session lineup for the 2025 Hospitality Industry Technology Exposition and Conference (HITEC). The highly anticipated conference is poised to provide groundbreaking insights and inspiration for technology enthusiasts and industry leaders. This years standout headliners include Todd Buchholz, a distinguished economist, Harvard professor, former White House economic adviser, and acclaimed author and Jere
Veriu Group and Riverlee have partnered to bring 100 Punthill serviced apartments to the growing community at New Epping in Melbournes north, with the property set to open in mid-2026 as part of a strong first quarter of 2025 for the Veriu Group in the citys expanding northern corridor. The announcement was made today by Director of Operations, Kyle Kaya, at the site of the future Punthill Epping where he was joined by developer Riverlees David Lee for a ground-breaking ceremony to commemorate t
The Ibis Styles Neckarsulm has reopened following a complete renovation of the former Nestor Hotel. The property, now part of the Ibis Styles brand under Accor and operated by The Chocolate on the Pillow Group, introduces a design concept reflecting elements of the citys automotive history and regional wine culture.
Two Ibis-branded hotels, Ibis and Ibis Budget, will open at Berlin-Brandenburg Airport in spring 2025. Each hotel will offer 114 rooms, along with shared spaces including a lobby, reception, and caf. With direct access to the airport via an S-Bahn connection, these hotels will cater to both business and leisure travelers passing through Berlin.
The Ibis Styles Munich Airport, with 358 rooms, will feature a design inspired by the local Isar region. The hotel will offer modern amenities, including an open lobby, a restaurant, a bar, and co-working spaces. A childrens area and self-service food market will also be available to meet the needs of both business and family travelers.
Holiday Inn Express & Suites has expanded its presence in Switzerland with the opening of Holiday Inn Express & Suites Sion. This new hotel, developed in partnership with Cycas Hospitality, marks the debut of the brand in Switzerland and is part of a major urban development project in the region.
Minor Hotels has announced the debut of its NH Hotels & Resorts brand in Copenhagen. The new hotel will be added to the portfolio on April 10th, 2025, expanding the presence of the NH brand in Denmark. This addition complements the groups existing NH Collection Copenhagen, further solidifying its position in the city.
Motel One celebrates the opening of its 100th hotel in Munich, a key moment in its development. At the same time, the brand continues to expand in Europe and the United States, with several upcoming projects, notably in France, the UK and Portugal.
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