AI’s Impact on Drive-Thru Experiences
Modern Restaurant Management
JULY 17, 2024
In the fast-paced world of fast food, integrating Artificial Intelligence (AI) has been a topic of heated discussion, especially with giant brands adopting (…or, ahem, dropping) this new technology to enhance customer experience and operational efficiency. According to a National Restaurant Association report , 16 percent of restaurant operators plan to invest in AI integration (including voice recognition) in 2024, and 60 percent are looking for technology to enhance customer experiences
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