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Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top performers are personalizing and using data to segment their customer database," Kristin Lynch, Senior Director of Restaurant Strategy for Paytronix Systems. "They are differentiating, delivering an emotional connection and recognizing their most valuable customers." Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and
Effective July 1, Southern Food Equipment Reps began representing Refrigerated Solutions Group in North and South Carolina. Southern Food Equipment Reps is locally owned and operated, and has over 150 years of combined foodservice industry experience, notes the press release.
Headlines have been filled with a number of restaurant-related transactions this year with well-known names including MOD Pizza, Carrols Restaurant Group, Fogo de Chao, Ruth’s Chris and Pollo Tropical. To gain perspective on current deal activity in the restaurant sector, Modern Restaurant Management (MRM) magazine reached out to Nixon Peabody Corporate Transactions associates Robert Pethick and Anthony Bova.
In 2014, Vincent Gaikens went looking for a change. After a decade and a half of working for another large food service company, he felt a longing to develop relationships with local farmers and showcase seasonal ingredients from his home state of Ohio. After a brief job search, Vincent found a match with Bon Appétit at Case Western Reserve University (CWRU).
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
To get more insights on the current status of the restaurant real estate market, Modern Restaurant Management (MRM) magazine reached out to Satya Guduru , CEO at Janapriya Upscale USA. What kind of properties are currently in demand and what trends are you seeing? What markets are doing well and why and what ones are not doing so well? Cost conscious consumers are looking for budget-friendly options.
Evigence’s Freshness Management Platform with FreshSense™ is now available, offering food companies and cold chain transporters unit-level, data-driven freshness insights using patented, chemistry-embedded QR code sensor technology.
Operators shared how free school meals for all students has impacted their programs during a panel at the School Nutrition Association’s 2024 Annual National Conference in Boston.
Operators shared how free school meals for all students has impacted their programs during a panel at the School Nutrition Association’s 2024 Annual National Conference in Boston.
In today’s hospitality landscape, where consumers are presented with an ever-expanding number of choices, the power of a strong brand cannot be understated. Branding is more than just logos and slogans; it’s a comprehensive strategy that defines and communicates the essence of a hotel’s values, promises, and experiences to potential guests. As we navigate a global hospitality industry valued at over $4.7 trillion, with expectations to surge to $5.5 trillion within 2024, understanding and impleme
In case you’re not up on Gen Z lingo, that means “delicious.” Take a peek behind the scenes of Cornell Café, where the Sodexo team keeps it fresh, simple and customizable.
What are the main factors determining hotel website conversion rates? These factors fall into the business, revenue management, marketing and technology categories.
Food spoilage is the result of several factors, one of which is the level of moisture in the food. Flash freezing can be used to reduce spoilage in plant-based milk. Several interventions can improve quality and safety, especially with regard to packaging.
The U.S. Food and Drug Administration (FDA) and the U.S. Federal Trade Commission (FTC) have issued warning letters to several companies for illegally selling food products containing delta-8 tetrahydrocannabinol (THC) that are branded to resemble popular snack products.
Rebuilt from the ground up, the outstanding new property pays homage to the original hotel’s rich heritage while setting new benchmarks for service and design that will ripple through Dusit Hotels and Resorts worldwide. Breathtaking Lumpini Park views from every guest room are just one of the highlights.
Independent hotel management company Trilogy Hotels continues to rapidly grow its pioneering portfolio of investment-grade hotel assets, announcing its latest agreement to manage Holiday Inn Sydney Airport, with the property soon to be rebranded as a premium Crowne Plaza.
The School Nutrition Association has appointed Shannon Gleave as its president for the 2024-2025 school year. Gleave—the director of food and nutrition for Glendale Elementary School District in Arizona since 2013 and an SNA member for 18 years—follows 2023-2024 President Chris Derico in the role.
San Diego, CA and Boulder, CO, July, 12, 2024—Lure Agency, a leader in B2B hospitality marketing, is thrilled to announce a strategic partnership with United EVENTures, a full-service event planning company specializing in team-building and professional training. The collaboration aims to build relationships with hotel sales teams so they can enhance their on-property team-building activities.
Rate shopping forms the bedrock of any revenue sleuth’s strategy. By continuously monitoring competitor rates, savvy revenue managers can dynamically adjust their prices to stay ahead. The goal is not just to match or undercut competitors but to strategically position your property in the market.
As the summer travel season kicks into high gear, the specter of overtourism looms large over many of the world’s most beloved destinations. In an interview with two EHL researchers and experts on the topic, we explored the multifaceted issue of overtourism and how savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.
Independent hotel management company Trilogy Hotels continues to rapidly grow its pioneering portfolio of investment-grade hotel assets, announcing its latest agreement to manage Courtyard by Marriott, Sydney-North Ryde, with the property soon to be rebranded as a premium Crowne Plaza.
Lifestyle aparthotel brand Locke has this summer expanded into Portugal with the opening of its sixteenth property, Locke de Santa Joana in Lisbon. A new urban destination, the hotel is located in the city’s vibrant centre, a stone’s throw from Lisbon’s iconic boulevard, Avenida da Liberdade. Locke de Santa Joana is the group’s biggest hotel to date, comprising 370 apartments, hotel rooms, suites, and penthouses across nine floors, alongside social spaces including a co-working space, event & me
WorldVia Travel Group, a collection of leading travel companies in the United States, is set to host WORLD24, its premier annual conference, September 11-13 at Harrah’s Resort Southern California in Funner, California. This education and networking event is expected to draw hundreds of travel professionals from across the nation, offering three days of intensive relationship-building, learning opportunities and award celebrations.
Long committed to promoting inclusive hospitality, Accor, Premium Partner of the Paris 2024 Olympic and Paralympic Games, seizes this occasion to enhance its efforts: 380 Accor brand hotels are undergoing “Tourisme & Handicap” certification, new solutions are being introduced to promote augmented accessibility, and team members at Accor brand hotels are receiving training to extend a better welcome to persons with disabilities.
P3 Hotel Software, a leading innovator in hotel booking solutions, today announces the introduction of its latest product module, P3 Gift Vouchers. This new feature seamlessly integrates with existing P3 Booking Engines, enhancing operational efficiency and streamlining the online guest experience. Part of a comprehensive suite of P3 products, the Gift Voucher module ensures that hotels can manage all aspects of the guest journey, from direct booking and online check-in/out to ancillary add-ons
During HITEC 2024, Hospitality Net’s Simone Puorto had an insightful conversation with James Bishop, Vice President of Ecosystem and Strategic Partnerships at SiteMinder. This interview is part of our HITEC 2024 series, where industry leaders share their expertise and vision for the future of hospitality technology. Bishop delves into the integration of smart platforms in hotel operations and the importance of breaking down silos to enhance guest experiences.
Loadstar Subsidiary Borrows JPY 17 Billion to Acquire Six Hiramatsu Hotels, ARA US Hospitality Trust REIT Managers Bought Out by Tang Family, AirAsia Announces New Direct Route between Kuala Lumpur, Malaysia and Labuan Bajo, Indonesia, Hilton Partners with SLH to Add nearly 400 New Luxury Hotels to its Portfolio.
Waterloo, Ontario – July 16, 2024 – Axonify, a leading provider of corporate and frontline learning solutions, today announced it has been recognized as a Representative Vendor in the 2024 Gartner® Market Guide for Corporate Learning Technologies.
A new report from Amadeus and Meeting Professionals International (MPI) integrates global market data with insights from industry specialists to highlight six crucial trends that will shape hospitality over the coming year. The comprehensive guide, Hotel Sales Stars: The Ultimate Strategy Playbook, is designed to assist hoteliers in navigating the entire sales journey and capitalizing on new opportunities, from prospecting to relationship building.
InnVentures, a division of Highgate that specializes in the management of premium select-service and extended stay hotels, announced today the addition of two hotels to its portfolio. InnVentures will assume management of the Embassy Suites Portland Washington Square, Oregon and Embassy Suites Seattle Bellevue, Washington. The hotels represent 596 keys, the company’s third and fourth Embassy Suites under management, and bring the total number of properties managed by InnVentures to 85.
The Hospitality Sales and Marketing Association International (HSMAI) is now accepting entries for 2024 Adrian Awards. The theme for the 68th annual Adrian Awards competition is Wish You Were Here, highlighting the most memorable and successful travel marketing and public relations campaigns, ads, earned media programs, and experiential and digital experiences.
In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Hospitality Net’s Simone Puorto sat down with Daniel E. Craig, Founder of Reknown Marketing. This interview is part of our HITEC 2024 series, where we have engaged with a diverse array of speakers, exhibitors, and visitors to provide in-depth insights into the industry’s latest trends and innovations.
The World Travel & Tourism Council’s (WTTC) 2024 Economic Impact Research (EIR) reveals a significant recovery of India’s Travel & Tourism sector, with domestic tourism playing a pivotal role.
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