Tue.Jul 16, 2024

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Loyalty Innovation Has Evolved to Focus More on the Customer

Modern Restaurant Management

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top performers are personalizing and using data to segment their customer database," Kristin Lynch, Senior Director of Restaurant Strategy for Paytronix Systems. "They are differentiating, delivering an emotional connection and recognizing their most valuable customers." Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and

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RSG Taps New Rep Group in the Carolinas

Foodservice Equipment Reports

Effective July 1, Southern Food Equipment Reps began representing Refrigerated Solutions Group in North and South Carolina. Southern Food Equipment Reps is locally owned and operated, and has over 150 years of combined foodservice industry experience, notes the press release.

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Restaurant Deal Landscape for Mid-Year 2024

Modern Restaurant Management

Headlines have been filled with a number of restaurant-related transactions this year with well-known names including MOD Pizza, Carrols Restaurant Group, Fogo de Chao, Ruth’s Chris and Pollo Tropical. To gain perspective on current deal activity in the restaurant sector, Modern Restaurant Management (MRM) magazine reached out to Nixon Peabody Corporate Transactions associates Robert Pethick and Anthony Bova.

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New Freshness Monitoring Platform from Evigence

Food Safety Magazine

Evigence’s Freshness Management Platform with FreshSense™ is now available, offering food companies and cold chain transporters unit-level, data-driven freshness insights using patented, chemistry-embedded QR code sensor technology.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Restaurant RE Trends for Mid-Year 2024

Modern Restaurant Management

To get more insights on the current status of the restaurant real estate market, Modern Restaurant Management (MRM) magazine reached out to Satya Guduru , CEO at Janapriya Upscale USA. What kind of properties are currently in demand and what trends are you seeing? What markets are doing well and why and what ones are not doing so well? Cost conscious consumers are looking for budget-friendly options.

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What’s In a Name: The Imperative of Strategic Hospitality Branding for a New Era of Travel

Hospitality Net

In today’s hospitality landscape, where consumers are presented with an ever-expanding number of choices, the power of a strong brand cannot be understated. Branding is more than just logos and slogans; it’s a comprehensive strategy that defines and communicates the essence of a hotel’s values, promises, and experiences to potential guests. As we navigate a global hospitality industry valued at over $4.7 trillion, with expectations to surge to $5.5 trillion within 2024, understanding and impleme

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How Rollins College’s Tex-Mex concept won loyal fans with 'bussin'" meals

FoodService Director

In case you’re not up on Gen Z lingo, that means “delicious.” Take a peek behind the scenes of Cornell Café, where the Sodexo team keeps it fresh, simple and customizable.

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Increasing website conversion rates - top priority in 2024

Hospitality Net

What are the main factors determining hotel website conversion rates? These factors fall into the business, revenue management, marketing and technology categories.

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New grant funding available for USDA Sun Bucks Program

FoodService Director

Also in this week’s K-12 legislative update: Five more states adopt Medicaid Direct Certification.

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Reducing Spoilage of Plant-Based Milk with Flash Freezing

Food Safety Magazine

Food spoilage is the result of several factors, one of which is the level of moisture in the food. Flash freezing can be used to reduce spoilage in plant-based milk. Several interventions can improve quality and safety, especially with regard to packaging.

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Nominations are open for Basic American Foods FAME Awards

FoodService Director

Now is your chance to nominate an innovative school nutrition pro who’s making a difference in their school district and community.

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FDA Cracks Down on Delta-8 THC Edibles That Resemble Popular Snacks

Food Safety Magazine

The U.S. Food and Drug Administration (FDA) and the U.S. Federal Trade Commission (FTC) have issued warning letters to several companies for illegally selling food products containing delta-8 tetrahydrocannabinol (THC) that are branded to resemble popular snack products.

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Thani Bangkok hotel confirms reopening on 27 September 2024 with a stunning new look and elevated guest experience

Hospitality Net

Rebuilt from the ground up, the outstanding new property pays homage to the original hotel’s rich heritage while setting new benchmarks for service and design that will ripple through Dusit Hotels and Resorts worldwide. Breathtaking Lumpini Park views from every guest room are just one of the highlights.

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Washington State Launches Online Foodborne Illness Notification System

Food Safety Magazine

Washington’s new Foodborne Illness Notification System (FINS) aims to catch unsafe food and protect public health.

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Trilogy Hotels announces openings of Crowne Plaza Sydney Airport

Hospitality Net

Independent hotel management company Trilogy Hotels continues to rapidly grow its pioneering portfolio of investment-grade hotel assets, announcing its latest agreement to manage Holiday Inn Sydney Airport, with the property soon to be rebranded as a premium Crowne Plaza.

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Arizona Professional Takes Helm of SNA

Foodservice Equipment Reports

The School Nutrition Association has appointed Shannon Gleave as its president for the 2024-2025 school year. Gleave—the director of food and nutrition for Glendale Elementary School District in Arizona since 2013 and an SNA member for 18 years—follows 2023-2024 President Chris Derico in the role.

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United EVENTures Partners with Lure Agency to Help Spread Awareness in Event Engagement

Hospitality Net

San Diego, CA and Boulder, CO, July, 12, 2024—Lure Agency, a leader in B2B hospitality marketing, is thrilled to announce a strategic partnership with United EVENTures, a full-service event planning company specializing in team-building and professional training. The collaboration aims to build relationships with hotel sales teams so they can enhance their on-property team-building activities.

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Farm to Fork Profile: New Creation Farm and a Partnership that Feels Like Family

Bon Appetit Management Company

In 2014, Vincent Gaikens went looking for a change. After a decade and a half of working for another large food service company, he felt a longing to develop relationships with local farmers and showcase seasonal ingredients from his home state of Ohio. After a brief job search, Vincent found a match with Bon Appétit at Case Western Reserve University (CWRU).

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The ’Revenue Sleuth’: Unmasking Revenue Maximization Tactics

Hospitality Net

Rate shopping forms the bedrock of any revenue sleuth’s strategy. By continuously monitoring competitor rates, savvy revenue managers can dynamically adjust their prices to stay ahead. The goal is not just to match or undercut competitors but to strategically position your property in the market.

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Overtourism: How to avoid it for better travel experiences

Hospitality Net

As the summer travel season kicks into high gear, the specter of overtourism looms large over many of the world’s most beloved destinations. In an interview with two EHL researchers and experts on the topic, we explored the multifaceted issue of overtourism and how savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.

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Trilogy Hotels announces new signing of Crowne Plaza Macquarie Park

Hospitality Net

Independent hotel management company Trilogy Hotels continues to rapidly grow its pioneering portfolio of investment-grade hotel assets, announcing its latest agreement to manage Courtyard by Marriott, Sydney-North Ryde, with the property soon to be rebranded as a premium Crowne Plaza.

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Locke de Santa Joana Now Open in Lisbon Marking Locke’s First Property in Portugal

Hospitality Net

Lifestyle aparthotel brand Locke has this summer expanded into Portugal with the opening of its sixteenth property, Locke de Santa Joana in Lisbon. A new urban destination, the hotel is located in the city’s vibrant centre, a stone’s throw from Lisbon’s iconic boulevard, Avenida da Liberdade. Locke de Santa Joana is the group’s biggest hotel to date, comprising 370 apartments, hotel rooms, suites, and penthouses across nine floors, alongside social spaces including a co-working space, event & me

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WORLD24 Set to Galvanize the Travel Industry with Advanced Education, Networking and Awards

Hospitality Net

WorldVia Travel Group, a collection of leading travel companies in the United States, is set to host WORLD24, its premier annual conference, September 11-13 at Harrah’s Resort Southern California in Funner, California. This education and networking event is expected to draw hundreds of travel professionals from across the nation, offering three days of intensive relationship-building, learning opportunities and award celebrations.

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Welcoming Guests With Disabilities and Ensuring Accessibility, Two Key Accor Priorities Driven Forward by the Paris 2024 Games

Hospitality Net

Long committed to promoting inclusive hospitality, Accor, Premium Partner of the Paris 2024 Olympic and Paralympic Games, seizes this occasion to enhance its efforts: 380 Accor brand hotels are undergoing “Tourisme & Handicap” certification, new solutions are being introduced to promote augmented accessibility, and team members at Accor brand hotels are receiving training to extend a better welcome to persons with disabilities.

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New P3 Gift Voucher Module Enhances Hotel Revenue Opportunities and Streamlines The Guest Experience

Hospitality Net

P3 Hotel Software, a leading innovator in hotel booking solutions, today announces the introduction of its latest product module, P3 Gift Vouchers. This new feature seamlessly integrates with existing P3 Booking Engines, enhancing operational efficiency and streamlining the online guest experience. Part of a comprehensive suite of P3 products, the Gift Voucher module ensures that hotels can manage all aspects of the guest journey, from direct booking and online check-in/out to ancillary add-ons

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HITEC Rewind: James Bishop of SiteMinder on Streamlining Hotel Operations with Smart Platforms

Hospitality Net

During HITEC 2024, Hospitality Net’s Simone Puorto had an insightful conversation with James Bishop, Vice President of Ecosystem and Strategic Partnerships at SiteMinder. This interview is part of our HITEC 2024 series, where industry leaders share their expertise and vision for the future of hospitality technology. Bishop delves into the integration of smart platforms in hotel operations and the importance of breaking down silos to enhance guest experiences.

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Asia Pacific Hospitality Newsletter - Week Ending 12 July 2024

Hospitality Net

Loadstar Subsidiary Borrows JPY 17 Billion to Acquire Six Hiramatsu Hotels, ARA US Hospitality Trust REIT Managers Bought Out by Tang Family, AirAsia Announces New Direct Route between Kuala Lumpur, Malaysia and Labuan Bajo, Indonesia, Hilton Partners with SLH to Add nearly 400 New Luxury Hotels to its Portfolio.

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Axonify Identified as a Representative Vendor in the 2024 Gartner® Market Guide for Corporate Learning Technologies

Hospitality Net

Waterloo, Ontario – July 16, 2024 – Axonify, a leading provider of corporate and frontline learning solutions, today announced it has been recognized as a Representative Vendor in the 2024 Gartner® Market Guide for Corporate Learning Technologies.

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Amadeus and Meeting Professionals International Unveil Six Pivotal Sales & Event Trends Shaping the Industry in 2024

Hospitality Net

A new report from Amadeus and Meeting Professionals International (MPI) integrates global market data with insights from industry specialists to highlight six crucial trends that will shape hospitality over the coming year. The comprehensive guide, Hotel Sales Stars: The Ultimate Strategy Playbook, is designed to assist hoteliers in navigating the entire sales journey and capitalizing on new opportunities, from prospecting to relationship building.

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InnVentures’ Growth Continues With Two New Management Contracts

Hospitality Net

InnVentures, a division of Highgate that specializes in the management of premium select-service and extended stay hotels, announced today the addition of two hotels to its portfolio. InnVentures will assume management of the Embassy Suites Portland Washington Square, Oregon and Embassy Suites Seattle Bellevue, Washington. The hotels represent 596 keys, the company’s third and fourth Embassy Suites under management, and bring the total number of properties managed by InnVentures to 85.

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