Tue.Oct 01, 2024

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Adding value to your restaurant loyalty program

Restobiz

With so many restaurant loyalty apps out there, how can you encourage customers to choose yours over the competition? Value is the key to long-term loyalty. From the operator’s perspective, apps offer many business benefits but it’s important to remember that your loyalty app is also designed to build relationships between you and your customers. […] The post Adding value to your restaurant loyalty program appeared first on Restobiz.

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MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

Modern Restaurant Management

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” to strategic decisions such as, “Should we use a patchwork of digital features or one platform?” But these questions don't require an either-or answer. With today’s technology, bar and lounge operators can have the best of both worlds.

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Recipe report: Conjure up a frightfully fun 3-course Halloween menu

Food Management

Start with haunting cocktails, including Orange Hocus Pocus Fizz, move onto pumpkin pho and then finish the enchanted evening with pumpkin bread pudding.

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How to design great digital guest journeys | Hotelier tips with Matt Welle

Hospitality Net

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Point Loma Nazarene University gave its sustainable dining a boost

Food Management

The private school in California improved its Green Restaurant Association rating with some thoughtful shifts.

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USDA announces new round of funding to support local procurement in schools

Food Management

The department is investing $1.2 billion in Commodity Credit Corporation funding to go toward local food purchases at schools, childcare facilities, food banks and other institutions.

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FDA Introduces Streamlined Complaint Process on First Day of New Human Foods Program

Food Safety Magazine

On October 1—the first effective date of the U.S. Food and Drug Administration’s Human Foods Program (FDA’s HFP), as the agency begins implementing its reorganized structure—the HFP introduced a streamlined approach for processing complaints from the public about foods and dietary supplements.

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Metz celebrates recipes from a pair of its Latin chefs for Hispanic Heritage Month

Food Management

The Dallas-based culinary management company is rolling out authentic family dishes to all its foodservice venues.

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Congress Members Question USDA About Failure to Prevent Fatal Boar’s Head Listeria Outbreak

Food Safety Magazine

Members of Congress have written a letter to the U.S. Department of Agriculture (USDA) asking the agency to answer questions about its inspection actions leading up to the fatal Boar’s Head listeriosis outbreak, and about its authorities to and processes for preventing such events.

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W Maldives Set to Reopen in January 2025

Hospitality Net

After nearly two decades as a trailblazer in luxury hospitality, W Maldives is set to reopen in January 2025 with a bold, full-scale renovation that redefines the island escape. As the first W Hotel to undergo the brand’s global rebranding initiative, every detail of the resort has been thoughtfully transformed, from redesigned overwater and beach villas with private pools and breathtaking ocean views to cutting-edge dining concepts and a rejuvenated bar scene, ensuring an elevated experience th

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New FDA Guidance Addresses Regulatory Review of Foods Produced from Genome-Edited Plants

Food Safety Magazine

In February 2024, FDA clarified the regulatory pathway for human and animal foods produced from genome-edited plants in a final guidance titled Foods Derived from Plants Produced Using Genome Editing: Guidance for Industry.

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Jack in the Box Grows Chicago Plans

Foodservice Equipment Reports

Roughly three months after announcing its return to Chicago, Jack in the Box is further growing its footprint. This week, the brand announced a new Chicago franchisee has agreed to a 12-unit deal. These units will join two downtown Chicago CloudKitchens and eight company-operated units in the suburbs, all of which were announced earlier this year.

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Luis and Roberto Riu Rodríguez: key figures in the generational handover at the RIU Group

Hospitality Net

Luis Riu Rodríguez and Roberto Riu Rodríguez, the sons of Luis Riu Güell and members of the fourth generation of the Riu family, have played an important role at the chain for several years, leading expansion projects and analysing investment opportunities, as well as working in the RIU Group’s Technical Advice Office (GAT), which is responsible for the chain’s major refurbishment projects and designing, constructing and fitting out all of the company’s new hotels.

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Fast-Casual Chain Opens First North Carolina Store

Foodservice Equipment Reports

Sweetgreen, which made news last year with its automated production line, announced the opening of its first North Carolina location in Charlotte. The 2,479-square-foot location illustrates the brand’s continued nationwide expansion.

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Hospitality With Heart: Opportunities for Hoteliers to Do Good

Hospitality Net

Is the customer always right? Perhaps not always, but the phrase has gained traction in the hotel industry. This is due to hotels having adopted a mixed form of two models: a customer-centric business model (Tang, 2014 ) and a profit-centered business model (Agarwal, Erramilli, & Dev, 2003 ; Taillon, 2014 ). These models have likely been adopted as meeting customer desires can aid in profit maximization.

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TurboChef, CookTek Hire VP of Innovation

Foodservice Equipment Reports

With a new month begun, TurboChef and CookTek have two new beginnings to share. Shan Shevade is joining the companies as vice president of innovation, while longtime employee Kerry Chace is expanding his role to become the vice president of international business development.

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Small Voices, Big Choices: How Generation Alpha Takes The Lead in Family Travel Planning

Hospitality Net

In a significant shift, Asia Pacific’s youngest generation is now leading the charge in family travel planning with their distinct preferences shaping the future of the travel industry. Hilton’s 2025 Trends Report reveals how Generation Alpha and Generation Z are reshaping travel, and prioritizing experiences that reflect their personal interests and cultural pride.

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IFIC Spotlight Survey: Americans’ Trust In Food & Nutrition Science

FoodInsight

Download the survey here The International Food Information Council (IFIC) commissioned an online survey among U.S. consumers to measure knowledge, attitudes, and beliefs about trust in science about food, nutrition, and diet. One thousand adults ages 18 years and older completed the online survey from July 11-13, 2024, and respondents were weighted to ensure proportional results.

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Sofitel Launches First Branded Residences in Dubai with Azha Development and Dubai Sotheby’s International Realty

Hospitality Net

Sofitel is thrilled to announce a key milestone as part of its strategic growth plan with the signing of its first branded residences in the United Arab Emirates: Sofitel Residences Downtown Dubai. Combining the luxurious service of a 5-star hotel with the comfort of home, this development introduces 70 exceptional residences, offering a private haven in the heart of the city.

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Meet Restaura Hospitality Group, the newest player in senior dining

FoodService Director

The culinary/tech-focused company is founded by former Unidine and Sodexo execs, Richard Schenkel and Joe Cuticelli, who are betting they know exactly what their generation wants to experience with senior dining’s independent living side.

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Omni Hotels & Resorts Breaks Ground on Omni Pontoque Resort at Punta de Mita

Hospitality Net

Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Set to open in late 2026, Omni has assembled a seasoned design team to bring this dynamic concept to life, including Bob Glazier, HKS Architects, Farouki Farouki, Girvin Associates, and Waldrop + Nichols, with The Beck Group managing construction.

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Waffle Iron Hash Browns

Culinary Services Group

Waffle Iron Hash Browns are a fun and crispy twist on traditional hash browns. Instead of frying them in a pan, this recipe uses a waffle iron to cook the potatoes, giving them an evenly crisp, golden texture on both sides. This method not only saves time but also creates a unique presentation, making it perfect for a special brunch or breakfast. The waffle iron technique makes the potatoes crunchy on the outside while remaining tender and soft inside.

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Memorable Moments: Lessons from the World’s Northernmost Full-Service Hotel

Hospitality Net

As an academic, I am constantly looking out to match real-life applications with concepts. My recent trip to the world’s northernmost town of Longyearbyen has provided yet another academic cum practical learning.

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India’s Food Safety Authority Launches Project to Understand Microplastic Contamination of Food

Food Safety Magazine

The Food Safety and Standards Authority of India (FSSAI) has launched a research project to develop methods for the detection of microplastic contamination, which will be used to assess the prevalence of and exposure levels to micro- and nanoplastics in Indian food.

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Cloudbeds and Mirai join forces to transform hotel distribution and marketing

Hospitality Net

San Diego, CA – Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing.The agreement will provide joint customers with advanced tools to optimize their direct bookings, streamline their operations, and expand their digital marketing efforts.

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How a Love for Horses Led to the Bon Appétit Fellowship

Bon Appetit Management Company

Grace at 18 with Ana, a horse she trained while working at the Holistic Horsemanship Institute of America in House Springs, MO There wasn’t just one thing that drew me into food systems work, it was a culmination of all my previous passions, starting with horses. For almost two decades, my grandparents owned a 50-acre farm in the Shenandoah Valley in Virginia.

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Accor Expands UAE Portfolio with Grand Mercure Dubai Downtown in Strategic Partnership with Gulf Hotels Group

Hospitality Net

Accor is pleased to announce the signing of Grand Mercure Dubai Downtown, the latest addition to its portfolio of premium hotels in partnership with Gulf Hotels Group. The signing ceremony was held during the Future Hospitality Summit on 1st October in Dubai.

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Report Shows Strengths and Weaknesses of EU National Food Safety Control Systems in 2022

Food Safety Magazine

The European Commission’s annual report on EU Member States’ official food safety controls in 2022 highlighted successes, areas for improvement, and challenges.

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Shining bright: IHG celebrates diamond anniversary in Japan – and reveals growth plans

Hospitality Net

IHG Hotels & Resorts (IHG) today proudly celebrates the 60th diamond anniversary of its entry into Japan – and reveals its commitment to further growth.

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Top 10 Restaurant POS Software Challenges and How LithosPOS Effortlessly Solves Them

Lithos POS

In the fast-paced restaurant world, efficiency is key. Whether reducing customer wait times, minimizing errors, or managing inventory, a well-functioning point-of-sale (POS) system plays a key role in smooth operations. However, not all POS systems are built to handle the unique challenges of restaurants. Many legacy systems are heavy, slow, and unable to keep up with the evolving needs of modern food service facilities.