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A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.
The Sodexo Live! team in Orlando showed forethought, caring and true hospitality at the annual gathering by having braille and large-print menus made, along with other inclusive moves.
NYC Restaurant Week, taking place from July 22 through mid-August, is a golden opportunity for restaurants to maximize revenue and showcase their culinary prowess. This summer event draws in both locals and tourists, making it a peak time for the city’s dining establishments. With over 600 participating restaurants, the event is a major attraction, bringing in thousands of diners eager to experience the city’s diverse culinary offerings.
Jason Rusk, SVP of operations for Wonder and a former Red Robin executive, will discuss growth and leadership in the evolving world of fast casual restaurants.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
As the boutique hotel industry continues to evolve, staying ahead of emerging trends is crucial for maintaining a competitive edge. At the upcoming Boutique Hotel Owners Conference, taking place on September 16-17, industry leaders will share their perspectives on the future trends shaping boutique hotels. Here are insights and advice from four of the conference speakers: Tara Medina, Kimberly Walker, Deborah O’Donnell, and Alexandra Walterspiel.
It’s WIFS’s ( Women In Food Safety ) pleasure to meet with Rochelly Serrano , a seasoned professional in food safety and quality (FSQ). During the conversation, Rochelly shares her career journey, insights, and reflections. From unexpected beginnings to becoming a VP, her story is a testament to perseverance, growth, and the importance of staying true to one’s values.
Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken scene.
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Food Service Focus brings together the best content for large-scale food service management professionals from the widest variety of thought leaders.
Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken scene.
Regardless of whether your facility is GFSI (Global Food Safety Initiative) certified, working towards certification, or newly established, it is essential to maintain a strong food safety culture. So how exactly is food safety culture defined? This seems to be an ongoing topic or even debate on how a facility can meet compliance for this requirement.
A study, which included focus groups with middle and high school students in California, revealed that students are “grateful” for universal school meal programs, but that they have caused some changes to school meals, including poorer food quality.
Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers and a member of Oracle PartnerNetwork (OPN), today announced that Parallax is available on Oracle Cloud Marketplace and can be integrated with Oracle Cloud Infrastructure for Opera PMS. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
This article explores novel cold plasma technology and its applications in food processing. The article covers the basics of plasma, its mode of action for the inactivation of microorganisms, the current state of the technology, and future challenges to commercialization.
Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, has announced the deployment of a sophisticated WiFi network upgrade for MOLLIE Aspen in Aspen, Colorado. A newly constructed luxury property designed to reflect the natural beauty of its mountain surroundings and offer refined comfort and convenience to its guests, MOLLIE Aspen selected HIS to design and implement a scalable network that would outperform typical W
A recent study has demonstrated that targeting high-virulence Salmonella serotypes in risk management strategies and food safety regulation for poultry products—such as USDA’s new regulatory framework for Salmonella in raw poultry parts—could improve public health outcomes.
Foreign material (FM) is a known food safety hazard that is starting to be seen as an expected and accepted risk. FM detection devices are abundant in production facilities, but a detection device should never be viewed as a control point; rather, it is an insurance policy against food adulteration.
Cycas Hospitality continues to drive forward its ambitiousEuropeanexpansion,with the signing of its first hotel in Luxembourg.The133-roomnew buildhotel, at the heart of therevolutionaryGRIDXcomplex, will be operated by the award-winning pan-European operator under its first hotelmanagementagreement with Félix GIORGETTIS.à r.l. Planned to openmid 2025, the GRIDX development is located in Wickrange in the southwest of Luxembourg at the cross-roads of the country’s transport links to thenearbyBelgi
With expanded funding and identification of more students in need by social workers in the Beacon, N.Y. school district, the program now reaches more families throughout the year, including the summer.
The family-owned Myconian Collection is thrilled to announce their latest acquisition of Sunrise Beach Hotel, a stunning luxury boutique hotel located on the charming and secluded Agrari Beach, Mykonos. This new acquisition brings Myconian Collections exquisite portfolio to 14 properties located across the island.
The Times of India Group celebrated the Times Business Awards 2024, a unique platform that identifies, supports, and honours local individuals and companies that have embraced innovation as a means of achieving success. Thirty of the most promising corporate leaders, up-and-coming entrepreneurs, and companies from the retail, health, education, and real estate sectors were honoured and recognised at this esteemed event.
The industry reached the season turning point of the summer with U.S. occupancy falling after the previous week’s annual peak. While this seasonal decline was expected, it was greater than the decrease seen last year and in 2019. The previous week’s tech outage lifted performance for the first two days of the week, however, each day following slowed up to the largest decline on Saturday.
David Hatch — VP, Digital Solutions Marketing, Neogen explains that risk assessments are data hungry. “I got to sit in a room with the food safety team from a global organization. They were looking at both a hazard analysis and a risk assessment. The hazard is the thing that causes danger. The risk assessment is determining how probable is this thing to happen?
Eight Continents, a leading name in the global hospitality industry, proudly announces the expansion of its portfolio with the inclusion of the renowned Taychreggan Hotel in Scotland. This historic and picturesque hotel, nestled on the banks of Loch Awe, enhances Eight Continents’ commitment to offering unique and luxurious experiences in iconic locations around the world.
David Hatch — VP, Digital Solutions Marketing, Neogen explains that risk assessments are data hungry. “I got to sit in a room with the food safety team from a global organization. They were looking at both a hazard analysis and a risk assessment. The hazard is the thing that causes danger. The risk assessment is determining how probable is this thing to happen?
Questex today announces the rebranding of The Annual Hotel Conference to The Annual Hospitality Conference (AHC). The new brand reflects the focus on a broader spectrum of hospitality such as hotels, F&B, restaurants, pubs, co-living spaces, venues, and more. For the 21st year, the brightest of UK hospitality gather to learn, network and be inspired at the conference.
Protecting patients from contamination is one of the duties of healthcare facilities. When companies provide in-patient services, this extends to how patients’ food might be present or be subject to risks. After all, unsafe food can have significant health consequences even for perfectly healthy people. Add the potential for patients to be vulnerable due to compromised immune systems or periods of recovery, and the need to be particularly vigilant is clear.
Discover the authentic recipe for homemade poultry sausages, created by Chef Christian Segui, Meilleur Ouvrier de France Charcutier-Traiteur and Executive Chef at the EHL Hospitality Business School in Lausanne. With his expert advice and professional tips, you will learn how to make this delicious charcuterie speciality, perfect for your summer barbecues.
Open air merchandisers (air curtain merchandisers) are refrigerated display units without doors that use a curtain of cold air to keep products chilled. They are most commonly used in the retail industry, offering a grab-and-go solution that enhances product visibility and accessibility. Due to their convenience and efficiency, these units are becoming increasingly popular in grocery stores, convenience stores, and cafes.
Hyatt Regency Greenwich and Trinity Investments are proud to announce a nearly $40 million renovation, adding a modern touch to the historic campus while incorporating nods to the destination and the site’s past. The top-to-bottom transformation encompasses updates to the pool and fitness center, a new atrium event space, the introduction of Glenna’s Cafe and Market alongside Townsend Bar, and a complete remodel of all 374 guest rooms and suites.
At the FachPack trade fair in Nuremberg this year, MBM innovations is turning vacuum packaging into a real experience. The innovative and newly launched VSM® BULKY will take centre stage at the fair. The smart all-rounder can be seen live in action vacuuming and vertically packaging various products in bags. The third-generation family-run company from Augsburg will also be providing detailed information about its outstanding portfolio of fully and semi-automatic VSM packaging machines and custo
At the recent HSMAI Commercial Strategy Conference, Stephanie Smith, CEO of Cogwheel Marketing & Analytics, delivered a presentation on the intricacies of marketing within the broader commercial strategy. Her goal was to provide a marketing perspective that complements the revenue-focused insights shared by other industry leaders. Her delivery and extensive knowledge offered attendees practical tools to enhance their commercial strategies.
The leading private equity investor DUBAG Group has acquired the liquid food filling business of Ampack GmbH and Osgood Industries, LLC from the Syntegon Group. Ampack, based in Koenigsbrunn (Germany), and Osgood, based in Oldsmar (USA), are leading technology providers for the filling of liquid and viscous food products into preformed cups and bottles.
In this session, Kris will share insights from Edwardian Hotels on how they have successfully leveraged AI to drastically increase efficiency in review replies while also enhancing response quality. This webinar will take you behind the scenes of AI’s role in the hotel industry, where we won’t just discuss the key elements of a successful online reputation strategy but also how AI has streamlined their feedback management process, resulting in improved guest experience.
Air compressors play a vital role in numerous applications within the food and beverage industry, ranging from packing and bottling to cleaning, nitrogen generation, food filling, and even food processing. Selecting the appropriate air compressor for these operations necessitates careful consideration to ensure safety, product quality, optimal performance, and compliance with industry standards and specific operational requirements.
We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operations in ways we couldn’t have imagined a couple of decades ago.
Equipment manufacturer Waring says its new distribution facility, set to open this September, will offer several benefits to its customers in Europe. The 330,000 square-foot, state-of-the-art building will be located in northern France, where it will have access to key ports of Zeebrugge, Rotterdam, Antwerp and Dunkirk.
Bloomberg Businessweek recently reported (January 24, 2024) that $1,000 per night was pretty much the de rigueur price point for any hotel room befitting real luxury. Of course, inflation is a contributing factor to this with costs being paid forward to the consumer, but there are many others of significance.
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