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It’s no secret that restaurants with more than one location depend on standardization to thrive. A customer in Miami should bite into the same perfectly seasoned burger that delights diners in Seattle. Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.
By Ming-Tai Huh Running a restaurant ishard.Even harder still is when operators are coping with reduced consumer spending, persistent inflation, and rising food costs. According to Squares newFuture of Commercereport, 62 per cent of Canadian consumers are cutting back on dining out, yet nearly 69 per cent of restaurant operators plan to increase prices to […] The post Four ways restaurants can innovate and experiment to grow appeared first on Restobiz.
While Greener by Default has worked with Sodexo on increasing plant-based offerings since 2022, the program will now be rolled out to all of Sodexos U.S. hospital sites.
CFS Brands has made several leadership updates, including the following: Doug Paulsen has become vice president-integration. Paulsen’s leadership has been key to CFS Brands’ growth, driving strategic acquisitions and market expansion. He continues to lead the integration of Elite Global Solutions, Winco and G.E.T. (The Foodware Group), Araven and Mercer Culinary.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The Society for Hospitality and Foodservice Managements annual symposium gathered operators from the corporate dining sector, targeting the most pressing challenges they face today.
Whether youre installing your first commercial dishwasher, or updating one thats at the end of its service life, there are many benefits to investing in a new dishmachine for your K-12 foodservice operation. New dishmachines use less water, energy and chemicals than older models, and using a commercial dishwasher instead of a three-compartment sink can cut water use by almost 70% and labor time up to 50%.
Hilton (NYSE: HLT) today announced the signing of two new hotels in the Philippines, reflecting the global hospitality companys continued ambition to expand its focused service presence in South East Asia. Hilton Garden Inn Manila Quezon City and Hilton Garden Inn Cebu Mactan also mark the debut of the award-winning Hilton Garden Inn brand in the Philippines, making it Hiltons third brand in the country and expanding its portfolio from three to five properties.
Victorinox’s HoReCa/ Foodservice division has hired three new business development sales managers. They are: • Van T. Bennett: Bennett brings over 15 years of industry experience, having most recently served as director of sales for Forbes Industries, where he managed 13 manufacturers’ rep groups in the Eastern region. He also previously worked as district sales manager for The Vollrath Co.
In todays fast-paced business environment, choosing the right Point of Sale (POS) system is more important than ever. A POS system is not just about processing transactions; it is a crucial tool that can streamline operations, enhance customer experiences, and drive profitability. From retail stores to restaurants, different POS systems are designed to meet the unique needs of various industries.
Cleanliness forms the basis of how your commercial kitchen is perceived. A clean kitchen is important for restaurants, food trucks, and cafs. It helps you pass health inspections and build a good reputation with customers. Cleaning a commercial kitchen is not as simple as cleaning other places. There are many areas that need to be cleaned and sanitized well.
Imagine a guest planning their dream vacation. They start with a casual scroll through Instagram, saving reels of beautiful destinations. Then they search Google for unique hotels in Paris and compare options on multiple OTAs and hotel websites. Your hotel might catch their eye, but if an OTA offers a better rate or a smoother booking experience, theyll likely book there.
In a busy commercial kitchen, equipment breakdowns are more than just a hassle. They can slow down service, waste ingredients, and impact your bottom line. The best way to avoid that kind of disruption is by staying ahead of problems with preventive maintenance. Taking a little time to care for your equipment now can save you a lot of money and stress later.
We live in a world flooded with information, where the question of data has gone from being a useful resource to an unstoppable digital deluge. From smartphones to smart fridges, were constantly bombarded by digital input, leaving many of us feeling mentally overloaded. This article explores the growing phenomenon of data anxiety, its impact on our well-being and productivity, and what we can do to take back control.
As promised by the U.S. Department of Health and Human Services (HHS) at the end of March, thousands of layoffs at FDA and CDC have begun. A hazy picture of how those cuts are affecting food safety-related positions is beginning to emerge, and stakeholders and legislators are voicing their opposition.
The first pizzeria in New York was opened by an immigrant pizza maker from Naples. This marked the start of New York-style pizza in America. The emergence of the first pizzeria in New York was a game-changer for American cuisine. It introduced New York-style pizza, a tasty and famous dish. This pizza has become a favorite in the city and beyond. An immigrant pizza maker from Naples led this food revolution.
IHG Hotels & Resorts boutique lifestyle brand, Hotel Indigo, has made its New Zealand debut with the official opening of Hotel Indigo Auckland in Midtown on Albert Street. The much-anticipated 225-room hotel is a powerful neighbourhood storyteller, blending rich local history, culturally inspired art, and globally influenced cuisine, creating a vibrant new destination for both visitors and Aucklanders in the City of Sails.
Alto-Shaam has made several senior additions and promotions to its U.S. general market team. Here are the details: Justin Harkey now serves as senior vice president of sales. He will be responsible for leading the U.S. general market team in executing and achieving sales growth initiatives and enhancing customer and partner relationships.
What makes a trip unforgettable? For Marriott Bonvoy, the most valuable souvenirs arent the tangible ones you bring back, but the experiences, connections, and memories that stay with you long after the journey ends. Today, Marriott Bonvoy, the award-winning travel platform and home to 30+ extraordinary hotel brands, launched its newest global campaign that celebrates how travel shapes us.
John Lanning, vice president of sales and marketing at Cleveland Range, will retire at the end of May, bringing an end to his 41-year career with the manufacturer. Lanning assumed his current position in 2022, having held various roles throughout his tenure. In preparation for Lanning’s upcoming departure, Robert (Bob) Tribfelner will transition into the role on April 30.
The Boutique & Luxury Lodging Association (BLLA) proudly announces Segafredo Zanetti as the newest member of its esteemed Inner Circle Club (ICC), the highest tier of vendor partnership within the organization. This exclusive program is reserved for visionary brands that exemplify excellence and innovation in serving the boutique hospitality industry.
Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and outlier-prone online reviews, often fall short. QSRweb.com and Ovation have teamed up on a new white paper that addresses this question and how to overcome other customer feedback challenges.
IHG Hotels & Resorts, one of the worlds leading hotel companies, has announced the signing of a management agreement with So Hotels LLP to develop InterContinental Kasauli. Slated to open in Q1 2029, the luxury resort is a significant addition to IHGs growing portfolio in India.
In this episode of Food Safety Matters , we speak to Dr. Edward Dudley, Director of the E. coli Reference Center and Professor of Food Science at Penn State University, about the potential for wastewater monitoring to aid foodborne pathogen surveillance and bolster foodborne illness reporting.
Clearwater, FL April 8, 2025 Hotel Internet Services (HIS), a leading provider of advanced Wi-Fi and property-wide technology solutions, announced the completion of its latest installation at Acres Landing Vintage Camper Resort in Desert Hot Springs, CA. As part of the resorts commitment to delivering a luxe guest experience, the resorts purpose was to enhance internet connectivity and security surveillance.
Although trends in Listeria monocytogenes outbreaks are important, it is more concerning that these outbreaks continue to occur despite industry efforts. This article explores the underlying causes of persistent L. monocytogenes outbreaks and emphasizes the need for leadership behaviors outside of food safety to transform organizational culture to eradicate or control L. monocytogenes.
Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can operators effectively gather the feedback they need to address issues and improve operations?
This years Hotel Development Pipeline Report, the definitive study of international hospitality development projects in Africa, reveals record activity. There are 577 hotels and resorts, with 104,444 rooms, in the development pipeline, up by 13.3% on 2024, way ahead of the single digit pipeline growth reported globally by the leading international chains.
The world-renowned Tierra Atacama in San Pedro de Atacama reopened April 1, 2025, following a twelve-month closure to allow a significant, $20 million refurbishment to take place, designed to transform the property to a new leading standard of luxury lodging in Chile. Tierra Atacama is part of the Australia-based Baillie Lodges collection of luxury lodges.
Safestay PLC (AIM: SSTY), one of Europes largest hostel groups, is pleased to announce that it has received planning approval to develop a new 170-bed hostel in the heart of Brighton. The planning approval follows the Groups acquisition in June 2024 of the freehold property on Pavilion Parade for a total consideration of 2.275 million.
The hotel industry has seen an explosion of new brands and sub-brands over the past two decades, and this trend shows no signs of abating. This diversification is driven by various forces, with a prominent rationale being that emergent brands can better appeal to niche interests, microsegments or specific customer identities.
A recent post on LinkedIn claimed that hoteliers should not be bidding on their branded keyword terms on Google (Ex. Luna Hotel New York, Luna Hotel NYC, Hotel Luna Manhattan, etc.), since a multitude of other channels like social, content, various media channels, etc. are driving the actual demand for those branded Google searches for your hotel.
At the heart of a successful hotel F&B operation is an efficient EPoS system that provides smart solutions to reduce waste, boost your profit margins and improve food and beverage processes. So, how can smart EPoS systems help to improve your profitability and reduce costs?
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