Fri.Dec 27, 2024

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2025 Predictions: Brand Loyalty in a Data-Driven, AI-Optimized World

Modern Restaurant Management

With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. At the same time, economic uncertainty, consumer price sensitivity, and limited resources remain pressing concerns. For restaurant operators, these challenges underscore the importance of thoughtful decisions that boost efficiency and drive customer retention.

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So what is a hotel brand really?

Hospitality Net

I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.

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Researchers Develop Sustainable Packaging Alternative: Edible Coating That Extends Produce Shelf-Life

Food Safety Magazine

To meet the need for sustainable alternatives for food packaging, researchers from Chungnam National University have developed an edible, natural coating that extends the shelf life of fruits.

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Key Hospitality Technology Trends to Watch in 2025

Hospitality Net

The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Five Predictions for 2025 (and How to Prepare)

Modern Restaurant Management

Continued trepidation. In 2024, restaurant traffic slowed while price sensitivity grew. While October showed signs of hope (YOY quick-service restaurant (QSR) traffic was positive for the first time in two years), we expect consumers will be cautious in 2025. Revenue Management Solutions’ (RMS) Q3 survey revealed that 36 percent of respondents said they plan to dine out less, and a higher percentage reported a decline in dining out across all restaurant segments.

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MyFitnessPal’s Tracking Tools Let Users Improve Their Weight Management

FMT Magazine

The leading nutrition and food-tracking app MyFitnessPall released preliminary data. They are mainly promoting how food tracking can help with weight management. Their data clearly shows how users’ commitment to log their meals and monitor nutritional intake can help them achieve health goals. So, self-monitoring is also a major contributor when it comes to managing weight.

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Marriott International Expands Presence in Coastal Xiamen with a Signed Agreement to Debut The Ritz-Carlton Brand

Hospitality Net

Marriott International, Inc. announced the signing of an agreement with Xiamen Green Development Investment Group to introduce The Ritz-Carlton to Xiamen Island in Fujian Province. The Ritz-Carlton, Xiamen will deliver its legendary service and elegant aesthetic to immerse guests in one of Chinas most coveted destinations.

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FDA Recognises Tea as a Healthy Beverage Item

FMT Magazine

The U.S. FDA updated its definition of “healthy” foods and allowed some tea products to enter the list. These are unsweetened teas, tea bags, and bottled teas that include less than 5 calories for a 12-ounce serving. This update lets tea come up as a healthy choice for the masses. They are mainly promoting teas with flavan-3-olsa plant compound known for promoting heart and metabolic health.

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Bab Samhan, A Luxury Collection Hotel, Diriyah Opens

Hospitality Net

The first hotel to open in Diriyah invites guests to immerse in rich culture, authentic hospitality and traditional architecture.

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EU’s ‘More Than Food’ Campaign Shines at SIAL India 2024

FMT Magazine

The European Union redefined culinary innovation at SIAL India 2024. They represented the European food and beverage products richness. The More Than Food pavilion celebrated Europes exceptional quality and sustainability while inviting visitors to try cheeses, olive oils, fresh fruits, chocolates, and more. The campaigns ambassador, Chef Ajay Chopra, gave live cooking demonstrations to the audience.

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October 2024: Fluctuations in the Northwest, stability in the East and South Europe

Hospitality Net

The European hotel market in October 2024 showcased overall stability and moderate growth across various segments. Global occupancy rates improvedslightly to 74.3%, reflecting a +1.0-point increase compared to the previous year. ADR saw a slight decline of -1.0% to 132.7. RevPAR, supported by steady demand, grew marginally by +0.4% year-on-year to 98.6.

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KFC Debuts New Chicken Concept in Florida

Foodservice Equipment Reports

Just before Christmas, on Dec. 23, KFC unwrapped a new concept in Orlando, Fla., called Saucy. As the name suggests, the restaurant will offer dipping sauce aplenty, with 11 sauces (including five types of ranch) joining a menu with chicken tenders/sandwiches, sides and desserts. The beverage menu also consists of 11 options, with a variety of teas, freezes and refreshers.

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UN Tourism Strengthens Collaboration with Austria to Advance Sustainable Tourism

Hospitality Net

In Vienna, UN Tourism Secretary-General Zurab Pololikashvili held high-level meetings, reaffirming Austrias important role in advancing sustainable tourism, including through having six of its villages as members of UN Tourisms Best Tourism Village Programme and the region of Tyrol as one of the latest members of the International Network of Sustainable Tourism Observatories (INSTO).

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Food recalls this week

Food Safety Chat

FSAI Dunnes Stores recalls several cheeses and products containing cheese because of possible contamination with Listeria monocytogenes Wicklow Farmhouse Cheese is recalling cheese products because of possible contamination with Listeria monocytogenes. CFIA Heavenfull brand Brownie Skillet with Vanilla Ice Cream recalled due to pieces of plastic (nitrile).

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HVS Asia Pacific Hospitality Newsletter - Week Ending 20 December 2024

Hospitality Net

Mandarin Oriental and Marriott Acquire Luxury Homes Portfolio and Postcard Cabins, Respectively, LIFULL Acquires Four Properties in Japan for JPY5.583 Billion, Winim Acquired Former Glenferrie Lodge in Australia for AUD23 Million, The Standard, Maldives Sold in Maldives.

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The Evolution of Convenience: AI, Self-Service, and the Customer Experience

Modern Restaurant Management

The food and beverage industry is on an exciting trajectory, continually evolving to surpass customer expectations. This past year, restaurants embraced digitalization and automation to prioritize convenience. In 2025, we anticipate more operators will scrutinize channel investments and adopt engagement-based loyalty programs, applications of AI will be focused and practical, and technology investments will be prioritized around self-service, kitchen automation, and communications infrastructure

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Hyatt Discloses Exclusive Discussions with Playa Hotels & Resorts N.V.

Hospitality Net

Hyatt Hotels Corporation (the Company or Hyatt) (NYSE: H) disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (Playa) (NASDAQ: PLYA) under which Playa has agreed to negotiate exclusively with Hyatt regarding potential strategic alternatives, which may include the acquisition of Playa by Hyatt.

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Autec North America Shares Promotion

Foodservice Equipment Reports

Ken Nakashima is the new president of sales and marketing for Autec North America, maker of commercial robotic sushi machines. Taka Tanaka, CEO of Autec, says “We are confident his expertise will elevate our innovation and excellence across North America.

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Naif Alrajhi Investment & Accor debut first TRIBE and TRIBE Living in Saudi Arabia

Hospitality Net

Accor, a world-leading hospitality group, and Naif Alrajhi Investment, are proud to announce the signing of the first TRIBE and TRIBE Living addresses in Saudi Arabia within King Salman Park project. This milestone reflects both TRIBEs ambitious global expansion and the Saudi Vision 2030 to create vibrant urban spaces that inspire residents and visitors alike.

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Visioning 2025: The Top Trends Transforming The Employee Journey

Hospitality Net

Hospitality thrives on human connections. While guest experiences are at the heart of business strategies, the industry is now recognising that exceptional guest journeys are only possible when equal attention is paid to the employee journey. As we approach 2025, the focus on empowering and supporting hospitality professionals is set to transform the industry.

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New ibis Styles opens in Tbilisi old town

Hospitality Net

ibis Styles, the design-led economy hotel brand from Accor, today announces the opening of ibis Styles Old Tbilisi. The newly built hotel is located in the heart of Tbilisis historic district within walking distance of the renowned Freedom Square, as well as local shops and cosy cafs. The hotel offers guests a blend of comfort and contemporary style with a creative design inspired by the beauty of the Georgian alphabet.

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The Unbound Collection by Hyatt Brand Debuts in Southeast Asia

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) announced today the opening of Keraton at The Plaza, a luxury hotel and distinguished address in Jakarta that reimagines Indonesias royal palaces for the discerning traveller, offering access to an exclusive private club for dining and socializing. The opening also marks the debut of The Unbound Collection by Hyatt brand in Southeast Asia, with Keraton at The Plaza promising a story-worthy stay marked by personalized attention and intuitive service, as well as

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Should the Revenue Manager Now Be the Total Revenue Manager?

Hospitality Net

Lots of data is pointing to 2025 as a year for hotel occupancy normalization which is the polite way of saying plateau, stagnation or even a modest decline. Hence, in a mostly zero-sum occupancy world, its all about growing revenue per guest.

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The ultimate OTA directory for independent hotels

Hospitality Net

Being an independent hotelier is no easy feat. Fierce competition, tight budgets, and limited resources all add to the challenge of securing bookings.

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MBA in Hospitality: Developing the Most Valuable Leadership Skills

Hospitality Net

You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could get things done used to be prerequisites, but now what it means to be a good manager is changing.

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CU next year! Download Hospitality Net’s 2025 Industry Calendar

Hospitality Net

As we step into 2025, the global hospitality industry continues to thrive, fueled by an unprecedented resurgence in face-to-face connections and collaboration. After the disruption of recent years, the industry has bounced back stronger than ever, with record-breaking attendance at events worldwide. Conferences, trade shows, and summits are once again the cornerstone of innovation and growth, enabling hoteliers, travel professionals, and industry leaders to exchange ideas, forge partnerships, an

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IHG Hotels & Resorts Concludes “Travel” Series with Magnificent Annual Gala to Rekindle Memorable Moments of the Journey

Hospitality Net

IHG Hotels & Resorts hosted a Dream Inspires Travel gala dinner to thank its corporate customers for their continued support and trust in Greater China. Unforgettable moments throughout the journey were recreated through art and technology, bringing the Travel series of activities throughout the year to a memorable close. Over the past year, Travel has led guests on an adventure full of surprises and discoveries, highlighting the unexpected joys of travel.

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HVS Europe Hotel Transactions Bulletin - Week Ending 20 December 2024

Hospitality Net

Covivio acquires Iberostar Waves Las Dalias on Tenerife from Starwood Capital, Tipberry acquires Mount Juliet Estate in Ireland from Tetrarch, Quinta do Lago owners acquire Conrad Algarve in Portugal from ECS, Apex Hotels acquires DoubleTree by Hilton Dunblane Hydro in Scotland, Atalante Hotels acquires two Ibis hotels in France from AccorInvest, Invesco acquires Cloud One Hotel Gdask in Poland from Granaria Development, Therme Group acquires Hotel Victory Therme Erding in Germany, Private inves

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Canada’s November hotel performance driven by Taylor Swift’s Eras Tour

Hospitality Net

Canadas hotel performance was lifted by Taylor Swifts Eras Tour as well as a calendar shift, according to November data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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