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Reviews and ratings are decisive factors for 91 percent of diners with 64 percent focusing on reviews less than a month old, according to a report from RightResponse AI. Additionally, 71 percent said that they “changed their mind and decided not to go to a restaurant” based upon negative reviews. “People read reviews, are influenced by reviews, and are very influenced by negative reviews,” George Swetlitz, co-founder of RightResponse AI, told Modern Restaurant Management
Image Credit: Snaxshot Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Foxtrot Market, once a promising venture, has abruptly ceased operations, filing for Chapter 7 Bankruptcy. The merger with Dom’s, intended to bolster its financial standing, instead proved detrimental.
Toronto, ON, April 23, 2024 -- Sculpture Hospitality has been named as a top franchise in Entrepreneur’s prestigious, and fiercely contested, Low-Cost Franchise category.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Kura Sushi’s newest global flagship store in Ginza, set to open April 25, marks the brand’s sixth global flagship store in Japan, but it’s the first to feature a few design elements. For one, this is the first Kura Sushi to feature “Kura Koedo,” a space inspired by the ukiyo-e artist Utagawa Hiroshige’s woodblock prints capturing scenes of Edo (Tokyo during the Edo period, 1603-1868).
Doug Koob, formerly of Starbucks, First Watch and Asian Box, has joined the executive team at hot dog concept Wienerschnitzel. As chief development officer, Koob will oversee Wienerschnitzel’s sales and business development teams for domestic and international growth, real estate, and restaurant design and construction.
In a recent conversation I had with an asset manager who was underwriting a hotel in the metro Atlanta area, it was determined that for each incremental 50k of profit achieved, the hotel asset value went up approximately 600k. Imagine if your revenue team fully understood this.
The annual National Restaurant Association Show stands at the forefront of revolutionizing the foodservice industry, merging tradition with technological advancement. This year’s expo, particularly notable for its Kitchen Innovations segment, is no exception. Set against the vibrant backdrop of Chicago, the show promises a treasure trove of insights for anyone connected to the food industry.
It’s a daily occurrence to see mentions of Artificial Intelligence (AI) throughout multiple industries, including the hotel space. And why not? AI systems can effortlessly perform tasks associated with the cognitive functions of humans, and rather than reducing jobs, AI applications seek to enhance employment opportunities.
Having the freedom of choice is an expectation for today’s seniors. Instead of taking a backseat to their care as they age, people 55 and up are voicing their preferences like never before. Focusing on person-centered dining is the way to go as you regularly incorporate new ideas and concepts into your dining program. While seemingly brief and unimportant for senior living communities, food trends are essential to keeping up with the latest generation of older adults.
Premier, an end-to-end architecture, design, procurement, project management, and development firm, is pleased to announce that Corina Heizer has been appointed as the firm’s new Vice President of Procurement. With more than 15 years of interior design experience and 11 years of procurement expertise, Heizer will oversee the daily operations of the Procurement team, and will be responsible for managing the department’s Procurement Associates.
Jonesboro, GA – April 24, 2024 – LTI, Inc., leading manufacturer and designer of modular and custom serving systems, advanced technologies and decor, is pleased to announce the appointment of Jason Prange as regional sales director for the east region, effective Monday, April 22, 2024. In his new role, Prange will leverage his extensive sales experience and expertise to drive growth and strengthen relationships with dealers, sales representatives, and consultants.
Mews, the industry-leading hospitality cloud and winner of Best property management system at the HotelTechAwards 2024, has been chosen by Weekender to power their portfolio of hotels across the northeast of the US.
No longer will the one-size-none-all diet be an option. In today’s Nutrigenomics & Food Technology world, a new era of personalised nutrition seems to be rising in India. This innovative style uses new information technology to personalise diets to your specific choices and requirements, making you healthier and happier. Now it’s time to discuss the latest developments: Direct-to-Consumer Personalised Meal Kits, AI-powered Nutritional Coaching Apps, and Food Tech for Chronic Dise
Safemark, the foremost provider of electronic safes to the global hospitality industry, is excited to unveil its exclusive partnership with Indel B to distribute their minibar line in the United States and Canada. This collaboration coincides with the debut of Indel B’s newest product line, the Fridom Collection, which establishes a fresh benchmark for elegance and functionality in hotel minibars.
Following a 2022–2023 hepatitis A outbreak linked to contaminated frozen berries, New Zealand has issued new import rules for frozen berries to better ensure food safety.
Nobu, the renowned luxury lifestyle brand known for its iconic 41 hotels, 77 restaurants, and 12 residences, proudly announces the signing of Nobu Hotel and Restaurant East Cairo, in a continuing collaboration with Egypt’s leading real estate developer, SODIC. The signing, which took place at Nobu Fifty Seven in New York, marks Nobu and SODIC’s third venture in Egypt, following the unveiling of Nobu Hotel, Restaurant, and Residences in both West Cairo and North Coast Egypt last summer.
As part of its Benchmarking process, the Consumer Goods Forum’s Global Food Safety Initiative (GFSI) has opened a new stakeholder consultation for the FSSC 22000 Version 6 standard.
Diving deep into the impacts of a growing trend first explored in our Further Forecast 2024, Design Hotels announces the launch of "Neuroaesthetics — Design for the Mind", a new cultural study on neuroaesthetics, uncovering how aesthetics, culture, and technology impact our brains, bodies, and behaviors. Researched and developed by neuroaesthetics studio Kinda Studios and created in partnership with FSB Franz Schneider Brakel, the study collates insights across science, technology, and the arts,
I was talking to a friend the other day. He purchased an expensive new car just eight months ago. Unfortunately, the car turned out to be a “lemon,” and he has taken it back to the dealer multiple times for various problems. The car has spent more time at the repair center than in his garage. If it were me, I’d ask the dealer to replace the car. Apparently, he has more patience than I do and was giving the dealer another chance to fix the car.
Sometimes a hotel is so special that it becomes a destination in its own right. If you’re on the hunt for a property worth planning a trip around, look no further than the T+L 500, our annual list of the hotels and resorts our readers love the most.
A survey by Marriott Bonvoy, the award-winning travel program of Marriott International, has found that a majority of Gen Zs and Millennials in Asia Pacific excluding China (APEC) prefer the simplicity of belonging to one comprehensive loyalty travel program.
In an era marked by continuous technological evolution, which incessantly alters the fabric of our daily reality, a book emerges that promises to illuminate the path towards the future: "We are the Glitch. Come AI, Web3 e Metaverso stanno trasformando il settore dell’Accoglienza" ("We are the Glitch. How AI, Web3, and Metaverse are Transforming the Hospitality Sector"), written by Simone Puorto and published by Dario Flaccovio Editore for the “Accadde Domani FuTurismo” series, curated by digital
stayAPT Suites, the innovative apartment-style hotel brand, is pleased to announce a significant expansion initiative in partnership with Powerhouse Hotels, a joint venture between JCap Realty Group and Cullinan Holdings. This collaboration involves signing a multi-unit development agreement, adding 30 new locations to stayAPT Suites’ portfolio, and expanding the brand footprint to 25 states over the next five years, with six locations that will break ground in 2024.
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is pleased to announce the addition of 15 new member properties to its global portfolio between January 1 and March 31, 2024. Ranging from a hidden safari resort in the wilderness of Nepal to a sophisticated Mediterranean hub in the heart of Split, Croatia, each of these distinct and independent luxury properties deliver authentic, one-of-a-kind experiences to inspire and guide travelers to explore even more exciting locale
BeCause, the Danish start-up transforming how the global hospitality, travel, and tourism industries manage their sustainability data, is simplifying the sustainability journey for members by integrating the industry association’s Hotel Sustainability Basics (HSB) framework into its platform.
Hotels will now have access to advanced analytics and business intelligence following the new integration between HotelIQ and Apaleo. The partnership brings together Apaleo’s open hospitality platform with HotelIQ’s cloud-based analytics, giving hospitality companies the tools they need to gain strategic insights and make better decisions.
Proprium sells 35% stake in Motel One to One Hotels, Morgan Stanley and Quinspark acquire Pullman Paris Tour Eiffel from Amundi, Gruppo Statuto acquires Hotel de Rome in Berlin from GIC and Caleus, Nrep acquires Comfort Hotel Karl Johan in Oslo from CBRE IM, PGIM and Sonae Sierra JV acquires hotel in Porto, City Hotels Company Holding acquires three hotels in Italy, Lopesan acquires AC Hotel Iberia Las Palmas in Spain’s Canary Islands, Extendam acquires Hilton Garden Inn Sevilla from Aliseda Inm
If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!
With close to 50 hotels in the pipeline, IHG® Hotels & Resorts, one of the world’s leading hotel companies, will double its operating portfolio in India in next 5 years. The company recorded strong signing performance in 2023 with 13 deals closed across its brands in luxury, premium and essentials categories, strengthening its footprint in cities such as Gurgaon, Jim Corbett, Mumbai, Amritsar and Goa.
Valor Hospitality Partners continues to expand its North American portfolio through a recent management acquisition with DoubleTree Suites by Hilton Hotel Huntsville South in Huntsville, Alabama. With extensive hotel management experience in the southeastern region of the United States, Valor will infuse innovative strategies and operational excellence aimed at driving revenue growth and guest satisfaction in this new location.
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After four consecutive months of year-over-year declines, Canada’s hotel industry reported a marginal lift in transient occupancy, according to CoStar’s March 2024 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
Hotel professionals have a responsibility to mentor today’s emerging leaders to be effective lodging professionals. We cannot be effective in mentoring these professionals unless we know what expectations they will likely face in their career.
Virdee, a leader in guest experience technology and check-in automation and a member of Oracle PartnerNetwork (OPN), today announced that Virdee Virtual Reception platform and software development kit (SDK) are available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP).
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