August, 2024

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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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Using digital menu boards to boost the bottom line

Restobiz

As technology continues to drive change in the foodservice industry, menu boards matter. In fact, studies show that digital menu boards can increase sales by as much as 38 per cent. From a customer’s first impression to providing a positive experience, digital signage can impact how diners see your restaurant and whether they return. Whether […] The post Using digital menu boards to boost the bottom line appeared first on Restobiz.

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15 Bar Management Tips to Improve Profitability and Efficiency

Sculpture Hospitality

Running a successful bar is a complex dance of numbers, people, and passion. It's more than just pouring drinks; it's about creating an exceptional customer experience while maximizing profitability.

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Consumer Reports Raises Alarm Over Rocket Fuel Chemical in Kids’ Foods

Food Safety Magazine

After a recent sampling project, Consumer Reports is calling attention to concerning levels of perchlorate in foods, especially those intended for babies and children. Perchlorate is a chemical used in rocket fuel, some plastics, and other products. Exposure to the chemical can harm the thyroid.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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ICX Summit: Brand leaders to share e-commerce excellence insight

Fast Casual

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.

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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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Farm to Fork Profile: Minnesota’s Campus Farms

Bon Appetit Management Company

Students from the Carleton College Organic Farm and St. Olaf College’s Garden Research and Organic Works (STOGROW) pose together during a visit. About an hour south of the Twin Cities, Northfield, MN is home to Carleton College and St. Olaf College, liberal arts institutions set against the backdrop of the state’s rolling farm country. For over a decade, students at both colleges have worked in collaboration with Bon Appétit and faculty advisors to build leading campus farms, which serve as

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Ensuring Food Safety from the farm to the table is crucial. How inspections and audits play a key role

Food Safety Tech

Food safety is an issue that is critical to millions of people’s health every year worldwide. Maintaining a high standard of hygiene is essential in preventing contamination and ensuring all people receive the safest quality food products every time. Inspections and audits are the key components to the industry’s effort to maintain these standards. These processes help identify potential risks and hazards, ensuring companies are compliant with regulatory requirements, and to ultimately protect a

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Ep. 175. Joelle Mosso: Food Safety Starts on the Farm

Food Safety Magazine

In this episode of Food Safety Matters , we speak to Joelle Mosso about her work at Western Growers to help produce growers develop improved approaches to food safety and sustainability by considering the entire farm-to-fork continuum. She discusses microbial testing of agricultural water, the transition to sustainable packaging, hygienic design of farm equipment, and other topics.

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The importance of diversity and inclusion in advertising

Hospitality Net

At Expedia Group, we operate with a core belief that travel is a force for good and a mission that travel should be accessible for everyone, everywhere. Like many industries, travel has not been accessible to people of all abilities and backgrounds, and the desire to challenge that continues to shape our core belief. Despite positive intent, these challenges can range from physical barriers for people with disabilities to safety and acceptance concerns for people of color or those in the LGBTQIA

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ICX Summit: Future of retail with Steven King

Fast Casual

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.

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Celebrating Culinary Traditions of Southern Appalachia

Modern Restaurant Management

Tupelo Honey Southern Kitchen & Bar released a micro documentary “A Journey Through Appalachia,” which celebrates the unique ingredients, techniques and culinary traditions of southern Appalachia. The video follows Tupelo Honey’s four-time James Beard Award semifinalist Executive Chef Eric Gabrynowicz on a week-long exploration of this rich food culture, “Appalachian culture has shaped our food in so many ways, and this is our way to pay homage to our roots,” sa

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Rep Concepts Joins Zink Foodservice

Foodservice Equipment Reports

Zink Foodservice will acquire Rep Concepts, a manufacturers’ rep firm, founded in 2010, providing storage and tabletop solutions in the Illinois and Wisconsin marketplace. The deal will close by September 1.

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USDA Proposes New Policy to Reduce Salmonella in Raw Poultry Products

Food Safety Tech

On July 29, the U.S. Department of Agriculture’s (USDA) Food Safety and Inspection Service (FSIS) issued a comprehensive proposed rule and determination to more effectively reduce Salmonella contamination and illnesses associated with raw poultry products. According to the USDA’s website , this is the culmination of FSIS’ three-year effort to reevaluate their strategy for controlling Salmonella rates in poultry and protect American consumers from foodborne illness linked to consumption of

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Dry Sanitation in Food Processing: Enhancing Safety for Low-Moisture Foods

Food Safety Magazine

Dry sanitation is a pivotal practice in the food processing industry, particularly for facilities that produce low-moisture or low-water-activity foods. This article explores some of the trending technologies and approaches being developed to ensure the microbial safety of low-moisture foods in dry food processing facilities.

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Relais & Châteaux Publishes Second Sustainability Report and Records Positive Gains Across Almost Every Indicator

Hospitality Net

The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.

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Will SocialBites Food Hub reimagine fast casual?

Fast Casual

Featuring multiple restaurant brands, indoor and outdoor gathering spaces, interactive decor, weekly entertainment programming, a full bar, and private event capabilities, SocialBites offers elevated but affordable dining.

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Emotion-Based Ad Targeting in QSR Environment

Modern Restaurant Management

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

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Datassential Takes a Look at Midyear Trends

Foodservice Equipment Reports

Datassential, a global food and beverage intelligence platform, has released its 2024 Midyear Trends Report. It posted a preview, highlighting several operator insights and menu winners, plus a look at a growing niche market for foodservice professionals to watch. To start, Datassential found almost half (46%) of operators overall noticed in-person dining increase over the past year.

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A Journey Of Growth And Resilience: Life Is A Cycle, Follow The Flow

Food Safety Tech

It’s WIFS’s ( Women In Food Safety ) pleasure to meet with Rochelly Serrano , a seasoned professional in food safety and quality (FSQ). During the conversation, Rochelly shares her career journey, insights, and reflections. From unexpected beginnings to becoming a VP, her story is a testament to perseverance, growth, and the importance of staying true to one’s values.

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As Outbreak Rages On, USDA to Begin Field Trials for HPAI H5N1 in Cattle

Food Safety Magazine

At the 2024 Farm Progress Show, U.S. Department of Agriculture (USDA) Secretary Tom Vilsack revealed that the agency is beginning field trials for a vaccine to address the ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI) H5N1—also known as “bird flu”—in cattle.

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The role of total revenue management in a hotel profitability strategy

Hospitality Net

The global hotel industry is firmly positioned in an era of normalized growth levels. That means to achieve greater profits, hotel owners and operators need to explore every possible revenue stream while also working to manage expenses.

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ICX Summit: Customer feedback paramount to brands' success

Fast Casual

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.

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Don’t Get Burned By The IRS – Tax Tips for Restaurant Owners

Modern Restaurant Management

Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.

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Edward Don Highlights Promotions

Foodservice Equipment Reports

Edward Don & Co., now part of Sysco, has made several key promotions and organizational changes within its sales and merchandising departments. Details include the following: Don says that these changes reflect a commitment to leveraging internal talent to its fullest potential, ensuring that the company can better meet customer needs and deliver exceptional value.

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Navigating CFM Requirements for Optimal Commercial Kitchen Ventilation

HoodFilters

Efficient commercial kitchen ventilation is more than just air cleanliness. It’s crucial for safety. It also ensures compliance and supports operational excellence in any food service environment. Effective ventilation systems rely on the concept of CFM, or cubic feet per minute. CFM measures the volume of air your ventilation hood can remove each minute.

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Stakeholders Speak Out as California School Food Safety Act Targeting Food Dyes Faces Vote

Food Safety Magazine

California AB 2316, which is named the California School Food Safety Act and aims to ban six synthetic food dyes from school foods, will face an important vote next week. Proponents and detractors of the bill have made their voices heard ahead of the vote.

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How much wellness actually impacts hotel revenue

Hospitality Net

With wellness tourism booming and more hotels and resorts implementing wellness programs, what does it all mean in terms of hotel revenue? The Wellness Real Estate Report 2024 by RLA Global, with statistical support from HotStats, offers some answers to this question.

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Commercial Ice Cream Machines

Chef's Deal

Commercial ice cream machines are the backbone of any frozen dessert operation in the foodservice industry. These machines are crucial ice cream shop equipment enabling operators to create and serve fresh, delicious frozen refreshments in-house, like ice cream, gelato, yogurt, and sorbet. The magic of ice cream machines goes beyond these delightful swirls and tempting flavors.

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Revolutionizing Catering Compliance: The Future of Food Safety

Modern Restaurant Management

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.