October, 2024

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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How two senior living operators are using tech to improve residents’ dining experience

Food Management

On the latest episode of Onsite with FSD, Dr. Milton McGowian and Rosemary Aho share the latest tech trends happening in senior living dining and their tips for successfully implementing technology at senior living operations.

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Social Marketing: Insights from Meta’s Restaurant Summit

Modern Restaurant Management

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance

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At Least One Death Caused by E. coli Outbreak Linked to McDonald’s Quarter Pounders

Food Safety Magazine

A foodborne illness outbreak linked to McDonald’s Quarter Pounders contaminated with Escherichia coli has caused 49 illnesses, ten hospitalizations, and one death in ten states. Slivered onions used on the sandwiches are the probable vehicle of illness.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Dickey’s Barbecue To Grow Footprint in Canada

Foodservice Equipment Reports

Dickey’s Barbecue Pit has made plans to grow its footprint in Ontario. On Friday, the company announced it had signed a development deal with Hayder Smokey Barbecue to bring as many as 32 stores to the province. Plans are in the works for locations across major cities such as Ottawa, Kingston, London, St. Thomas, Chatham and Windsor.

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How to Create Career Pathways in Hospitality

Hospitality Net

The evidence is clear: the hospitality industry is a key driver of the United States’ economy. According to a report by the American Hotel & Lodging Association, the hospitality industry contributes nearly $600 billion to the U.S. Gross Domestic Product, accounts for 1 in 25 U.S. jobs, and is responsible for approximately $97 billion in annual wages and salary income.

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What consumers' Cash App behavior reveals about modern dining trends

Food Management

Crumbl cookies, matcha and “girl dinner” are red hot this year, according to peer-to-peer transactions on the payment app.

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Restaurant Trends to Look For in 2025

Modern Restaurant Management

History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.

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Major Chains Pull Onions Due to E. coli Concerns After Taylor Farms Confirmed as McDonald’s Supplier

Food Safety Magazine

Amid the ongoing E. coli outbreak, Taylor Farms has been confirmed as the onion supplier to the affected McDonald’s locations. As a result, national restaurant chains are proactively pulling onions from their menus. FDA is still investigating whether onions are the vehicle of illness.

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Chefs Look Ahead to 2025

Foodservice Equipment Reports

Trends to watch and solutions to employee challenges topped the priority list when a group of chefs came together for the most recent Chefs’ Perspectives roundtable. Foodservice Equipment Reports and RATIONAL hosted the virtual event, which first took place in 2021, to help operators navigate the future of foodservice.

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Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

Fast Casual

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how innovation is paving the way for great things in the industry.

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Destinations International Releases Industry Brief on Workforce Diversification and Retention in the Travel Industry

Hospitality Net

Destinations International (DI), the world’s leading association representing destination organizations and convention and visitors bureaus (CVBs), today issued an industry brief, “Addressing Workforce Diversification and Retention in the Travel Industry.” The brief highlights the importance of diverse talent attraction and succession planning in the industry and outlines commitments to accelerate progress.

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How Genesis Foods Empowers Manufacturers with New Compliance Tools

FoodLogiQ

In an industry where ingredient changes and product updates are constant, staying efficient and organized is critical. Trustwell’s Genesis Foods provides manufacturers with powerful tools to streamline recipe reformulation, ingredient tracking, and regulatory compliance, enabling your team to adapt quickly without sacrificing accuracy.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.

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CDC Names Taylor Farms Onions as Cause of McDonald’s E. Coli Outbreak; Patient Count Rises to 90

Food Safety Magazine

The U.S. Centers for Disease Control and Prevention (CDC) has officially named Taylor Farms onions served at McDonald’s as the source of the recent Escherichia coli outbreak, and has reported 90 illnesses, 27 hospitalizations, two cases of Hemolytic Uremic Syndrome, and one fatality.

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Former Applebee’s COO Joins Qdoba

Foodservice Equipment Reports

Fast-casual Mexican restaurant brand Qdoba has appointed Kevin Carroll as COO. Carroll will be responsible for all aspects of Qdoba’s operations strategy and execution across about 800 restaurants in the U.S., Puerto Rico and Canada. Qdoba says Carroll’s appointment comes on the heels of the brand posting a 7.

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Adventist Health Howard Memorial: Plant-forward, patient-forward

FoodService Director

The food service team at the Willits, California hospital relies on good communication to provide patients and visitors with a variety of plant-forward, farm-to-fork meals.

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This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers

Hospitality Net

Halloween brings up images of spooky costumes and haunted houses. So, here’s a question for you: Are you confident your customer service and CX won’t scare your customers away?

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Nominations open for Pizza Marketplace's 'Pizza Brands to Watch 2025' report

Fast Casual

Pizza Marketplace's fourth annual Pizza Brands to Watch 2025 report will highlight pizza brands of note. The nomination deadline is Oct. 31.

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Fire Prevention Week 2024 – Is Your Restaurant Safe?

Modern Restaurant Management

As a result of the Great Chicago Fire that killed 250 people in 1871, the National Fire Protection Association has declared the public observance of Fire Prevention Week since 1922, marking more than 100 years this year of the public observance. The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record.

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California Passes First-of-its-Kind Legislation Standardizing “Best By” Dates on Food; Bans “Sell By”

Food Safety Magazine

Recently signed into law, California Assembly Bill 660 standardizes the use of “Best if Used By” and “Use By” dates on food labels, and prohibits the use of “Sell By” and other, inconsistently used dates.

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Wood Stone Seats New VP of Global Sales

Foodservice Equipment Reports

Brad Stoeckel, formerly of Hatco Corp., has joined Wood Stone as its vice president of global sales. In the role, Stoeckel will oversee all aspects of Wood Stone’s sales strategy and technical services group, driving growth and strengthening its presence across the U.S. and global markets. At Hatco, Stoeckel cumulatively spent over 23 years driving domestic and international sales efforts.

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Metz celebrates recipes from a pair of its Latin chefs for Hispanic Heritage Month

FoodService Director

The Dallas-based culinary management company is rolling out authentic family dishes to all its foodservice venues.

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Learn-by-Going: Study Abroad in Thailand

Hospitality Net

When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip. However, during my time at Rajamangala University of Technology Thanyaburi (RMUTT), I immersed myself in Thai culture, gained new insights into the hospitality industry, and broadened my global perspective in a ne

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Perkins debuting fast casual concept

Fast Casual

Featuring a streamlined design and an elevated cafe experience, the 1,500-square-foot restaurant is half the size of a standard Perkins.

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Elevate Your Restaurant Brand: Convert Value into Loyalty

Modern Restaurant Management

Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King

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Consumer Groups are Putting Pressure on FDA to Ban Red Dye 3 in Foods, Again

Food Safety Magazine

Consumer Reports has delivered a petition to the U.S. Food and Drug Administration (FDA) urging the agency to ban red dye 3 in foods, and are cautioning the public about certain Halloween candies containing the colorant.

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Bargreen Ellingson Opens San Antonio Office

Foodservice Equipment Reports

Bargreen Ellingson has expanded its footprint in Texas with the opening of a new office in San Antonio. Brian Mosher, a 30-year industry veteran, will oversee the location. “Brian was looking to find a family-operated business with an established presence in the Texas market and an intentional focus on contract, design and equipment sales.

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How Point Loma Nazarene University gave its sustainable dining a boost

FoodService Director

The private school in California improved its Green Restaurant Association rating with some thoughtful shifts.

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h2c Unveils 2024 Global Hotel Direct Booking Acceleration Study

Hospitality Net

With direct bookings becoming a critical focus for hotel chains worldwide, h2c, a leading consultancy in the hospitality industry, has released its 2024 Global Hotel Direct Booking Acceleration Study. This in-depth research offers key insights into the technologies and strategies shaping the future of direct bookings, from AI-powered booking engines to the rise of mobile transactions.