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The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.
According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.
By David Hopkins In the current climate, it is incredibly difficult to be profitable and operate efficiently as a restaurant operator. Inflation is omnipresent, skilled labour is hard to come by, and consumer expectations are high. Fortunately, many technology platforms on the market can help restaurants thrive. Leveraging technology is critical, and here are some […] The post How can restaurants leverage technology to get ahead?
Each year, National Seafood Month is a time to affirm our ongoing commitment to sourcing seafood sustainably and to our partners who make that a reality in our cafés across the country. In addition to aligning with Seafood Watch guidelines, we encourage our chefs to seek out sustainable seafood that’s locally caught or raised. The Fish to Fork program grew out of a desire to expand our local purchasing program to include nuanced, specific guidelines for local, small-scale seafood: fish must b
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Limited-time offers (LTOs) generate buzz and drive significant traffic to restaurants. Occasionally, they’ll even succeed in creating an entirely new product category. But designing a successful LTO requires a strategic approach. Here, we cover three tactics for crafting LTOs that ignite customer engagement. 1. Sensory Overload Humans are complex experience machines, and successful LTOs go […] The post LTO Development: Three Expert Approaches for Restaurants appeared first on The Official
Over the last two decades, The Midwest Culinary Institute at Cincinnati State College has earned a reputation for superior programs, faculty, and facilities. With more than 350 students enrolled at a time, Jay Zwerin, Central Operations Manager at Cincinnati State College, prepares the next generation of foodservice professionals in culinary and pastry, dietetics, food science and brewing.
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.
Earlier this month, frozen-dessert machine maker Carpigiani welcomed Robert Delach as its director of chain solution development. In the role, he will assist in overall support and lead Carpigiani’s global effort to develop and align strategic key account plans, with a focus on major QSR chains. Delach has 11 years of industry experience.
With so many restaurant loyalty apps out there, how can you encourage customers to choose yours over the competition? Value is the key to long-term loyalty. From the operator’s perspective, apps offer many business benefits but it’s important to remember that your loyalty app is also designed to build relationships between you and your customers. […] The post Adding value to your restaurant loyalty program appeared first on Restobiz.
Artificial Intelligence is expected to have a profound impact on the travel and hotel industries as reported by the 2024 Customer Engagement Technology Study. For travelers, AI offers a powerful tool to enhance decision-making and personalize experiences. For hoteliers, embracing AI can lead to improved guest services and more efficient operations. Hotel Communication Network (HCN), a provider of interactive in-room tablets, is leveraging AI to enable guests to request services, communicate thei
No traces of the pathogen have been found in the produce, but vendor Taylor Farms and at least one of the distributors it uses, US Foods, have begun a recall.
Butcher shop equipment refers to the specialized tools and machinery used in butcher shops to process, cut, store, and display meat products. This equipment includes the following tools and appliances: Meat Grinders Meat Slicers Hamburger Presses Chicken Slicers Curved Glass Display Cases Meat Saws Meat Smokers Meat Stuffers Meat Tumblers Walk-in Refrigerators and Freezers Meat Butcher Knives Scales Packaging Machines Protective Clothing Open Display Merchandiser Bone Saw Meat Tenderizer Cutting
Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment.
By Madan Kanala The restaurant industry is continuously evolving, and one of the most significant shifts has been the rise of technology that enables hands-off franchisee ownership through remote monitoring. For multi-unit operators, managing day-to-day operations across multiple locations can be overwhelming. Still, the ability to monitor and control operations remotely has emerged as a […] The post Why remote monitoring is the path to growth for restaurants appeared first on Restobiz.
Bartech, the leading global provider of automatic minibar solutions, has announced the latest addition to its product line with the launch of its innovative Flat eFridge minibar solution. Designed to enhance both hotel design flexibility and operational efficiency with its sleek, modern minimalistic aesthetic, the Flat eFridge is set to transform hotels in-room F&B services by ensuring heightened profitability and guest satisfaction.
The dining team at the university in Salt Lake City recently teamed up with Ramen Monster, a South Korea-born ramen robot maker, to bring the concept's automated ramen machines, built to bring "affordable and cheerful five-minute flavor" to campus.
Marcone Group, which includes Marcone Commercial Kitchen, among other divisions, has appointed Asterios Satrazemis as its president and CEO. Satrazemis succeeds Avichal Jain, who helped the parts and equipment distributor grow across multiple verticals, including appliance, HVAC, plumbing, pool and spa, along with commercial kitchen, which launched in 2022.
Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the
The Lunch Box is the largest online resource for scratch cooking in schools. It provides school professionals with the step-by-step guidance and tools to serve students healthy, delicious, scratch-cooked food every day.
Technology is transforming restaurant operations, from automation to AI, but how can these be practically adopted for your business? AI has emerged as a game changer for operators, helping to address labour challenges, reduce operational inefficiencies, manage complex data, and beyond. RELATED: The rise of AI in the foodservice industry Labour management Rather than replacing […] The post Using AI to maximize your margins appeared first on Restobiz.
With Bellevigne, Les Hôtels (Très) Particuliers launches into wine tourism! The first chapter opens in Chambolle-Musigny, in the heart of the Côte de Nuits. Set in an 18th-century bourgeois house designed by Jordane Arrivetz, 37 rooms, a cellar, a lounge, a library, a restaurant, a spa and an outdoor swimming pool give life to this unique place. More than just a hotel, Bellevigne is a new landmark on the wine trail, where winemakers, wine merchants, villagers, experts and wine lovers all meet an
On the latest episode of Onsite with FSD, Dr. Milton McGowian and Rosemary Aho share the latest tech trends happening in senior living dining and their tips for successfully implementing technology at senior living operations.
Perkins American Food Co. is set to make its entrance into Texas for the first time—with a three-unit-deal inked—plus launch its new Griddle & Go fast-casual format there. The format, initially announced earlier this month, covers 1,500 square feet and offers seating for 65 guests.
Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.
Mustard Alert – Mustard ingredients contaminated with peanuts. Latest Update In a recent food safety alert, the UK’s Food Standards Agency (FSA) has issued urgent guidance following the discovery of peanut contamination in mustard ingredients imported from India. The contamination poses a critical risk to people with peanut allergies and has already led to a series of precautionary recalls across the UK.
As the cold weather arrives and the end of the year approaches, it’s time to take a look at the successes and challenges that today’s foodservice professionals are experiencing. Our fall/winter 2024 issue of CRFN Magazine features timely issues such as keeping restaurants clean and sanitized this season, mastering social media marketing, and more! What’s […] The post The fall/winter edition of CRFN Magazine is now available!
Les Aiglons is the extension of a nature experience, where the atmosphere is both peaceful and memorable, just like the snow-capped mountains of Chamonix. Under the impetus of ETERNAM and QUINSPARK, the hotel formerly known as "Le Refuge des Aiglons" is being given a new lease of life with the aim of becoming Chamonix’s must-visit lifestyle hotel. Featuring a cocoon refuge designed by Saar Zafir, an Italianstyle restaurant, karaoke rooms and, of course, a brand-new ski shop by Millet, this 4-sta
Authors: Durga Venu Kumar Mutyala Kunal Sharan In today’s busy world, many people struggle with meal planning and preparation, especially when they don’t have someone to cook for them and cooking is not everyone’s forte. Alex is a busy professional, who has recently started living alone and no longer has his mom around to prepare meals.
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