October, 2024

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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What consumers' Cash App behavior reveals about modern dining trends

Food Management

Crumbl cookies, matcha and “girl dinner” are red hot this year, according to peer-to-peer transactions on the payment app.

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Adding value to your restaurant loyalty program

Restobiz

With so many restaurant loyalty apps out there, how can you encourage customers to choose yours over the competition? Value is the key to long-term loyalty. From the operator’s perspective, apps offer many business benefits but it’s important to remember that your loyalty app is also designed to build relationships between you and your customers. […] The post Adding value to your restaurant loyalty program appeared first on Restobiz.

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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Healthy School Meals for All: A Bipartisan Path Forward

Chef Ann Foundation

Improving school food quality and nutrition are issues that can unite lawmakers across the aisle.

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At Least One Death Caused by E. coli Outbreak Linked to McDonald’s Quarter Pounders

Food Safety Magazine

A foodborne illness outbreak linked to McDonald’s Quarter Pounders contaminated with Escherichia coli has caused 49 illnesses, ten hospitalizations, and one death in ten states. Slivered onions used on the sandwiches are the probable vehicle of illness.

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McDonald's E. coli outbreak prompts onion recalls; US Foods, Sysco take action

Food Management

No traces of the pathogen have been found in the produce, but vendor Taylor Farms and at least one of the distributors it uses, US Foods, have begun a recall.

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Why remote monitoring is the path to growth for restaurants

Restobiz

By Madan Kanala The restaurant industry is continuously evolving, and one of the most significant shifts has been the rise of technology that enables hands-off franchisee ownership through remote monitoring. For multi-unit operators, managing day-to-day operations across multiple locations can be overwhelming. Still, the ability to monitor and control operations remotely has emerged as a […] The post Why remote monitoring is the path to growth for restaurants appeared first on Restobiz.

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The Strain of Success: How the Labor Shortage Is Affecting America’s Restaurants

Modern Restaurant Management

According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.

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The 15 Top Resources From The Lunch Box

Chef Ann Foundation

The Lunch Box is the largest online resource for scratch cooking in schools. It provides school professionals with the step-by-step guidance and tools to serve students healthy, delicious, scratch-cooked food every day.

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15 Restaurant Management Tips to Improve Efficiencies

Sculpture Hospitality

Nobody said running a restaurant is easy. Between managing staff , keeping customers satisfied, and ensuring the kitchen operates like a well-oiled machine, it can feel like you’re constantly juggling a dozen different things.

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California Passes First-of-its-Kind Legislation Standardizing “Best By” Dates on Food; Bans “Sell By”

Food Safety Magazine

Recently signed into law, California Assembly Bill 660 standardizes the use of “Best if Used By” and “Use By” dates on food labels, and prohibits the use of “Sell By” and other, inconsistently used dates.

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Students ask, University of Utah Dining unleashes Ramen Monster automated concept

Food Management

The dining team at the university in Salt Lake City recently teamed up with Ramen Monster, a South Korea-born ramen robot maker, to bring the concept's automated ramen machines, built to bring "affordable and cheerful five-minute flavor" to campus.

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Using AI to maximize your margins

Restobiz

Technology is transforming restaurant operations, from automation to AI, but how can these be practically adopted for your business? AI has emerged as a game changer for operators, helping to address labour challenges, reduce operational inefficiencies, manage complex data, and beyond. RELATED: The rise of AI in the foodservice industry Labour management Rather than replacing […] The post Using AI to maximize your margins appeared first on Restobiz.

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

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How restaurants can automate successfully

Fast Casual

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

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How to Create Career Pathways in Hospitality

Hospitality Net

The evidence is clear: the hospitality industry is a key driver of the United States’ economy. According to a report by the American Hotel & Lodging Association, the hospitality industry contributes nearly $600 billion to the U.S. Gross Domestic Product, accounts for 1 in 25 U.S. jobs, and is responsible for approximately $97 billion in annual wages and salary income.

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Major Chains Pull Onions Due to E. coli Concerns After Taylor Farms Confirmed as McDonald’s Supplier

Food Safety Magazine

Amid the ongoing E. coli outbreak, Taylor Farms has been confirmed as the onion supplier to the affected McDonald’s locations. As a result, national restaurant chains are proactively pulling onions from their menus. FDA is still investigating whether onions are the vehicle of illness.

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How two senior living operators are using tech to improve residents’ dining experience

Food Management

On the latest episode of Onsite with FSD, Dr. Milton McGowian and Rosemary Aho share the latest tech trends happening in senior living dining and their tips for successfully implementing technology at senior living operations.

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How can restaurants leverage technology to get ahead?

Restobiz

By David Hopkins In the current climate, it is incredibly difficult to be profitable and operate efficiently as a restaurant operator. Inflation is omnipresent, skilled labour is hard to come by, and consumer expectations are high. Fortunately, many technology platforms on the market can help restaurants thrive. Leveraging technology is critical, and here are some […] The post How can restaurants leverage technology to get ahead?

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Mastering Worker Classification: Seven Essential Tips for Restaurant Owners

Modern Restaurant Management

Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment.

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LTO Development: Three Expert Approaches for Restaurants

Wasserstrom

Limited-time offers (LTOs) generate buzz and drive significant traffic to restaurants. Occasionally, they’ll even succeed in creating an entirely new product category. But designing a successful LTO requires a strategic approach. Here, we cover three tactics for crafting LTOs that ignite customer engagement. 1. Sensory Overload Humans are complex experience machines, and successful LTOs go […] The post LTO Development: Three Expert Approaches for Restaurants appeared first on The Official

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6 Ways Self-Service Kiosks Help QSRs During Peak Hours

Fast Casual

This white paper by EZ-Chow explores the transformative impact of self-service kiosks on Quick Service Restaurants (QSRs), particularly during peak hours. It outlines how these innovative solutions address common challenges such as long queues, order inaccuracies, and operational inefficiencies, enhancing customer experience & operations.

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Consumer Groups are Putting Pressure on FDA to Ban Red Dye 3 in Foods, Again

Food Safety Magazine

Consumer Reports has delivered a petition to the U.S. Food and Drug Administration (FDA) urging the agency to ban red dye 3 in foods, and are cautioning the public about certain Halloween candies containing the colorant.

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Could perceived lack of food choices be keeping boomers away from senior living?

Food Management

New survey by Restaura finds some boomers’ decision to age in place may be driven by what they want to eat in their golden years.

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The fall/winter edition of CRFN Magazine is now available!

Restobiz

As the cold weather arrives and the end of the year approaches, it’s time to take a look at the successes and challenges that today’s foodservice professionals are experiencing. Our fall/winter 2024 issue of CRFN Magazine features timely issues such as keeping restaurants clean and sanitized this season, mastering social media marketing, and more! What’s […] The post The fall/winter edition of CRFN Magazine is now available!

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.

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The High 5 of High Return Hospitality: Elevating Guest Experience, Employee Satisfaction, and Profit Margins

Hospitality Net

Technology plays an increasingly pivotal role in today’s hotel and resort operations. From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Moreover, as consumer expectations skyrocket, there’s no margin for error.

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Why Bun Mee CEO bets on non-traditional franchise models

Fast Casual

Denise Tran, founder and CEO of Bun Mee, reveals how non-traditional venues have been such a success. The Bun Mee stores in the San Francisco International Airport grossed over $4.6 million and $3.6 million in sales in 2023, respectively, but also served as a marketing strategy.

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Listeria, Salmonella Represent 40 Percent of FDA Food and Beverage Recalls in Last 20 Years

Food Safety Magazine

A recent study has analyzed U.S. Food and Drug Administration (FDA) food product recall data from 2002 –2023, drawing conclusions from more than 35,000 product recalls.