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Kevin Kebea, senior director of menu enablement and strategy for the foodservice provider, joins us for this episode of Onsite with FSD to discuss findings from a recent series of menu interventions, developed in partnership with Drexel Food Lab.
The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. 2024 was a year of ex
By Sander Meijers Running a high-volume restaurant is no small feat. The number of orders, diverse customer preferences, and the need for impeccable service can create a whirlwind of challenges. Despite the economic pressures induced by recent inflation and reduced customer spending, the question arises, how are some establishments soaring while others falter?
Lets face it: Value is a big deal for both consumers and operators. Tight margins and inflationary pressures have operators looking for low-risk ways to boost business and belt-tightening makes consumers more hungry to find ways to save a buck. But no matter what the economic climate, value holds universal appeal. As Kevin Bryla, CMO of consumer experience at point-of-sale systems provider SpotOn, put it: When the economy is good or the economy is bad, youre seeing some version of a combo meal
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
After a few years, every foodservice business realizes they need to upgrade some of their equipment. When Alex Sherry, owner of Majka Pizza , won $10,000 worth of Cambro products in collaboration with Trimark USA , he was able to make significant improvements to the storage equipment theyd been using since he and his wife, Chutharat Sae Tong, opened their restaurant in 2020.
For many restaurants, bars, and other hospitality venues, New Year’s Eve (NYE) is a night of heightened emotions, increased alcohol consumption, and a surge in customer traffic. This article outlines strategies for establishments looking to prepare for a successful NYE celebration. We focus on topics including operational efficiency, managing guest expectations, and safety precautions.
For many restaurants, bars, and other hospitality venues, New Year’s Eve (NYE) is a night of heightened emotions, increased alcohol consumption, and a surge in customer traffic. This article outlines strategies for establishments looking to prepare for a successful NYE celebration. We focus on topics including operational efficiency, managing guest expectations, and safety precautions.
Sharing a meal with Unconditional Freedom’s Free Food initiative. At Bon Apptit Management Company, our commitments to hospitality and to supporting our local farms and food producers are daily reminders of how much we value care as a company. Taking a holistic view of caringfor land, communities, and peoplehelps us keep the big picture of our work in mind.
The restaurant experience has quickly become a digital landscape. With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. But this technology adoption has also introduced new cybersecurity vulnerabilities. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities.
Value, technology, and sustainability were hot topics this year, as diners continue to watch their pennies. This fall saw many QSRs creating value meals and offering LTOs to compete in this space, many extending those deals as momentum grew, along with adding technology to improve operations and help address some of the labour shortages into […] The post QSRs continue to evolve through 2025 appeared first on Restobiz.
Confidence in food safety has hit an all-time low in the U.S., according to a recent Gallup poll [i]. Food recalls have dominated the news recently, ranging from harmful pathogens and allergy risks to non-food materials contaminating the food supply. There is a more general awareness of how our food impacts our overall physical and mental health and rising concerns over what ingredients may have the most significant effects.
One of the core company values at Jeffrey A. Miller Catering (JAM) is sustainability. They had already started sourcing more ingredients locally and reduced the use of disposable products in some areas, but when Research and Development Chef Derek Steel looked at how they were storing and transporting ingredients he saw a big problem. JAM makes everything in a central commissary and dispatches it on trucks to 16 locations around the Philadelphia area.
Uncategorized | December 2, 2024 LTI is proud to announce its new partnership with CMA Foodservice Solutions. This collaboration establishes CMA as LTI’s manufacturers’ representative in the Midwest, covering Iowa, Kansas, Nebraska, and Missouri. Founded in 1999 and headquartered in Overland Park, Kansas, CMA Foodservice Solutions has built a stellar reputation for bridging manufacturers and clients within the foodservice industry.
A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. With so much already on your year-end plates, how can you find the time to lay the groundwork for team and business success in 2025? Below, I’ve outlined nine key HR and payroll items to prioritize over the coming weeks that will also start next year off right.
Large Language Models (LLMs) like Gemini AI — Google’s latest language model — are changing how people discover and navigate local businesses like restaurants. To maximize their visibility and catch AI’s attention, restaurants must optimize their digital presence for multimodal analysis, the cornerstone of Gemini’s recommendation engine.
The U.S. Food and Drug Administration (FDA) announced today it has updated the nutritional requirements a food must meet to use the claim “healthy” on the package, which includes criteria a food must meet to use the healthy claim on the package. The FDA also is exploring the development of a symbol to represent the claim healthy to make it easier to spot foods that can be the foundation of healthy eating patterns.
In a recent insightful episode of the Restaurant Technology Guys podcast, Jeremy had a compelling conversation with Danny Klein, the VP Editorial Director at WTWH Media’s FRH Properties.
A Master of Social Work student teamed up with the university’s dining team to prepare Sadza Nemuriwo Unenyama, a Zimbabwean recipe featuring beef stew, cornmeal and collard greens.
Two manufacturers’ rep firms—4 Star Reps and RC Hospitality—have merged. Led by Erica Monaghan since 2021, 4 Star Reps provides services throughout MAFSI Region 4 with a focus on foodservice equipment. RC Hospitality, founded by Robin Carmeans in 2012, specializes in tabletop, buffet displays, smallwares, food safety solutions, chef apparel and textiles.
The rapid evolution of payment technology over the past decade has had a profound impact on industries worldwide, and the restaurant sector is no exception. As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In the restaurant industry, advances in payment processing and payment technology are driving significant changes, influencing everything from customer experience and operational efficiency to
By Raymond Pan As 2025 approaches, the global food and beverage industry stands at a daunting crossroads on the quest for greater profitability and sustainable growth. Evolving consumer preferences, dwindling foot traffic, and soaring costs have created a landscape fraught with challenges yet brimming with potential. For FSR and QSR operators, thriving in todays unpredictable […] The post Robotics and customer-centric tech will empower restaurants in 2025 appeared first on Restobiz.
As December comes to a close, 2025 is on the horizon. Whats on the chopping block for your menus? How about new ideas youre exploring to replace whats not as popular among residents? Or are you reading this blog and realizing you should have started your annual dining program review a little earlier? Either way, youre in the right place. Weve rounded up the most anticipated food trends for 2025.
On Wednesday, December 18, Governor Gavin Newsom proclaimed a State of Emergency to streamline and expedite the states response to Avian influenza A (H5N1), commonly known as Bird Flu. This action comes as cases were detected in dairy cows on farms in Southern California, signaling the need to further expand monitoring and build on the coordinated statewide approach to contain and mitigate the spread of the virus.
A new report by the U.S. Department of Agriculture reveals that 95% of K-12 operators surveyed experienced at least one supply chain-related challenge last school year.
Pizza Hut announced today it has debuted a new restaurant design in the U.S. Highlights of the design include a drive-thru, supported by a menu of ready-now items that customers can quicky order and pick up at the window; self-service kiosks for faster order placement; cabinets for easy, contactless pickup; and a guest-facing, pizza-making station.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been selected by The Bastion Collection to manage The Woodward, Switzerlands most celebrated luxury hotel and epicurean hotspot, ushering it into its exciting next chapter. Auberge will assume its new management role beginning February 1, 2025.
Introduction In the fast-paced world of the restaurant industry, efficiency can mean the difference between success and failure. As restaurant technology continues to evolve, solutions like those offered by QSR Automations are changing the game.
School food professionals pour skill and dedication into their work each day, and their reasons for doing so are as unique and inspiring as they are. We share 15 reasons why they're motivated to support students with healthy, scratch-cooked school food.
The last 12 months have been a wild ride of flavor, fusion and fun when it comes to the recipes shared in the weekly Recipe Report. Here are a few gems you may have missed.
Just before Christmas, on Dec. 23, KFC unwrapped a new concept in Orlando, Fla., called Saucy. As the name suggests, the restaurant will offer dipping sauce aplenty, with 11 sauces (including five types of ranch) joining a menu with chicken tenders/sandwiches, sides and desserts. The beverage menu also consists of 11 options, with a variety of teas, freezes and refreshers.
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