Modern Restaurant Management

MAY 1, 2023

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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Food and Beverage Food and Beverage Customer Service Customer Service 203

Food + Tech Connect

MAY 22, 2023

Image Credit: Restaurant Business News Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. In the quest for efficiency and healthier food options, Sweetgreen has turned to robots to operate its salad line. Bloomberg reports that the company’s “Infinite Kitchen” is pushing the boundaries of food service automation, although human assistance is

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Inventory Management Food Service Food Service Inventory 130

Hospitality Net

MAY 22, 2023

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

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Sculpture Hospitality

MAY 16, 2023

Running a restaurant can be a challenging endeavor, and managing labor costs is an essential aspect of keeping your business profitable.

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Restaurant Management Restaurant Manager 126

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Fast Casual

MAY 15, 2023

This past March, restaurant industry leaders gathered in Miami for the 7th annual Restaurant Franchising & Innovation Summit.

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Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

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Food + Tech Connect

MAY 16, 2023

Image Credit: The Spoon Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Recent findings have taken the food industry by surprise, unveiling a stark reality about cultivated meat’s environmental footprint.

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Hospitality Net

MAY 16, 2023

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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Sculpture Hospitality

MAY 9, 2023

For any restaurant owner, managing inventory can be one of the most challenging and time-consuming aspects of running a successful business.

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Inventory 125

Fast Casual

MAY 21, 2023

A few things every brand on this list, chicken-focused or not, have in common, is a dedication to innovation, nimbleness and creativity. Those three attributes were top of mind as judges sifted through the hundreds of nominations. Congratulations to all our winners.

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Chef Ann Foundation

MAY 16, 2023

We're excited to announce our newest program: Bulk Milk! Bulk Milk in Schools is a project to help school districts transition from conventional milk served in individual bottles/cartons to bulk milk dispensers with reusable plastic tumblers.

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Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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Food + Tech Connect

MAY 8, 2023

Image Credit: Forbes Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Two exciting headlines in the food industry have recently caught the food world’s attention. Former First Lady of the United States, Michelle Obama, has launched PLEZi Nutrition, a health-conscious brand.

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Food and Beverage Food and Beverage Nutrition 130

Hospitality Net

MAY 19, 2023

American hotels support 8.3 million American jobs, which is equivalent to nearly one in 25 U.S. jobs, according to an economic analysis released today by the American Hotel & Lodging Association and Oxford Economics.

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Sculpture Hospitality

MAY 2, 2023

As a restaurant owner, your staff are your most valuable asset. Employees who are satisfied, motivated, and committed can help create a positive work environment, provide excellent customer service, and increase the restaurant's profitability.

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Customer Service Customer Service Restaurant Management Restaurant Manager 116

Fast Casual

MAY 30, 2023

Mignon François, founder of the Cupcake Collection and mother of six who turned her family’s $5 weekly dinner budget into a multi-million-dollar bakery brand, shares chapter 2 of her book, “Made from Scratch: Finding Success Without a Recipe.

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Recipes 107

Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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Purchasing 189

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

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Customer Service Customer Service Restaurant Management Restaurant Manager 180

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Turbulent times call for creative solutions, so focusing on efficiencies and making investments in your staff are the best areas to tackle when it comes to running a restaurant this summer.

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Modern Restaurant Management

MAY 10, 2023

For the longest time, there has been an idea that automation would take away jobs. It has been thought that, eventually, machines would be able to do jobs better than humans. However, when it comes to restaurant work, it is difficult to envision that as a possibility. There is a craft to great food that a robot cannot replace. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently.

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Customer Experience 179

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation.

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Modern Restaurant Management

MAY 31, 2023

Now that temperatures have officially warmed up, consumers are more eager than ever to dine outside and on-premise. Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 p

Recipes 177

Recipes 177

Modern Restaurant Management

MAY 31, 2023

The number of cooks and chefs employed in the U.S. has reaches an all-time high, according to a Chef's Pencil's report based on the latest Occupational Employment and Wage Statistics data released by the Bureau of Labor Statistics at the end of April 2023. Key takeaways include: Employment in the Food Preparation and Serving category is down seven percent compared to pre-pandemic levels, and recovery is very uneven within the professional groups.

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Chef Food and Beverage Food and Beverage Food Preparation 167

Modern Restaurant Management

MAY 31, 2023

Now that temperatures have officially warmed up, consumers are more eager than ever to dine outside and on-premise. Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 p

Recipes 167

Recipes 167

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

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Restaurant Management Restaurant Manager Chef Hospitality 167

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

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Modern Restaurant Management

MAY 19, 2023

As extreme weather and climate change continue to make headlines, restaurant owners are recognizing the impact their commercial kitchens have on the environment, with their enormous quantities of waste and carbon emissions. According to the United Nations , the food sector (from production to consumption, including processing, transport and packaging) accounts for 30 percent of the world's total energy consumption and around 22 percent of total greenhouse gas (GHG) emissions.

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Commercial Kitchen 167

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience a

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Modern Restaurant Management

MAY 8, 2023

Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. After experiencing significant headwinds of a pandemic followed by historic inflation, many multi-unit restaurant franchisees might be looking outside the industry for diversification. As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories.

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Hospitality Hospitality 165

Modern Restaurant Management

MAY 18, 2023

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Quickly – and securely. The advent (and continuing evolution) of contactless technology has ticked the first box.

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