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The restaurant experience has quickly become a digital landscape. With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. But this technology adoption has also introduced new cybersecurity vulnerabilities. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities.
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In light of the global Highly Pathogenic Avian Influenza H5N1 (HPAI H5N1) outbreak, and considering the virus spread from poultry to dairy cows in North America, FAO has published recommendations for monitoring for HPAI H5N1 in cattle.
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The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.
The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.
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Sharing a meal with Unconditional Freedom’s Free Food initiative. At Bon Apptit Management Company, our commitments to hospitality and to supporting our local farms and food producers are daily reminders of how much we value care as a company. Taking a holistic view of caringfor land, communities, and peoplehelps us keep the big picture of our work in mind.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges.
I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.
For many restaurants, bars, and other hospitality venues, New Year’s Eve (NYE) is a night of heightened emotions, increased alcohol consumption, and a surge in customer traffic. This article outlines strategies for establishments looking to prepare for a successful NYE celebration. We focus on topics including operational efficiency, managing guest expectations, and safety precautions.
In this episode of Food Safety Matters , we discuss the top food safety stories of 2024 and their implications, including high-profile foodborne illness outbreaks, the ongoing avian flu outbreak in poultry and dairy cattle, FDAs Human Foods Program restructuring, rising concerns and evolving legislation around food additives and chemical contaminants, and other topics.
2025 is almost here, and one thing is clear for every restaurant owner. Google reviews have grown into a massive force for consumers and play a key role in restaurant success. Gone are the days when Google reviews were just a few enthusiastic Local Guides writing lengthy comments on your (often abandoned) Google profile. Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star
Lets play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a lightning round style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them. There is a lot here, so Im breaking it into two parts.
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To meet the need for sustainable alternatives for food packaging, researchers from Chungnam National University have developed an edible, natural coating that extends the shelf life of fruits.
For more than 100 years, Society Insurance has been providing coverage to hospitality businesses. We see firsthand what restaurants should be paying attention to as new trends and legislation arise. To commemorate the start of 2025, we compiled four trends that could dominate conversations surrounding hospitality businesses longevity this year. The Future of Nuclear Verdicts Society Insurance expects more of a discussion around nuclear verdicts and, ideally, an elimination of nuclear verdicts in
Marriott International, Inc. announced the signing of an agreement with Xiamen Green Development Investment Group to introduce The Ritz-Carlton to Xiamen Island in Fujian Province. The Ritz-Carlton, Xiamen will deliver its legendary service and elegant aesthetic to immerse guests in one of Chinas most coveted destinations.
As we wrap up another incredible year, it’s time to reflect on the standout moments and episodes that made 2024 unforgettable for the Restaurant Technology Guys Podcast. From insightful interviews with industry leaders to deep dives into the latest tech trends, this year has been packed with valuable content for restaurateurs and tech enthusiasts alike.
A new study led by USDA-ARS and Oklahoma State University showed that oregano and cinnamon essential oils can be reused multiple times to effectively wash organic leafy greens contaminated with E. coli without losing antimicrobial activity.
Effective January 1, 2025, companies using freelance workers must comply with the Freelance Worker Protection Act (“FWPA”). FWPA was signed by Governor Newsom on September 28, 2024 as Senate Bill (“SB”) 988. FWPA passed with a 70-0 vote in the State Assembly and a 34-3 vote in the State Senate. According to a press release by one of the bill’s authors, State Senator Scott Weiner, freelance workers make up 39 percent of the total U.S. workforce and contribute $1.35 t
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Orgain of Irvine, California is voluntarily recalling a single batch of its 30g Protein Organic Plant Based Powder - Chocolate 2.01lb because it may contain undeclared peanut residue. The recall is limited to a single batch of 30g Protein Organic Plant Based Powder - Chocolate 2.01lb and was distributed nationwide both in retail stores and online. Orgain has conducted a complete review of the production process for this batch and found no discrepancies.
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An analysis conducted by Pesticide Action Network Europe (PAN Europe) raises concerns about trifluoroacetic acid (TFA), a type of per- and polyfluoroalkyl substance (PFAS), in European mineral waters, which are sourced from deep underground and are typically believed to be more protected from pollutants than other waters.
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Frito-Lay today issued a recall of a limited number of 13 oz. bags of Lays Classic Potato Chips that may contain undeclared milk, after being alerted through a consumer contact. Since no illness / allergic reactions occurred, this must be a case where the wrong product was in the bag. Frito-Lay has had numerous issues for allergens due to incorrect packaging.
The leading nutrition and food-tracking app MyFitnessPall released preliminary data. They are mainly promoting how food tracking can help with weight management. Their data clearly shows how users’ commitment to log their meals and monitor nutritional intake can help them achieve health goals. So, self-monitoring is also a major contributor when it comes to managing weight.
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Impero Foods & Meats, Inc., a Baltimore, Md. establishment, is recalling approximately 7,485 pounds of raw pork sausage products that were produced without the benefit of federal inspection. The problem was discovered when FSIS was performing surveillance activities at a retailer after notification that items may have been produced at a facility that had a suspended grant of inspection.
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