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Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and line up at the front door for high chairs and hash browns, it becomes clear that the grill cook isn’t showing up and the computers are down (again). As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black
As a restaurant owner, you know that running a successful restaurant requires more than just delicious food and great service. You need to manage inventory , streamline operations, and keep your staff organized.
Image Credit: Grit Daily Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. In a contrasting turn of events in the agricultural industry, Aerofarms has filed for Chapter 11 bankruptcy protection, reflecting the sector’s struggle with dwindling funding and waning venture capital enthusiasm.
Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice-order solution.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Gamification is rapidly changing how brands interact with customers during the restaurant experience. Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. But what do you need to know about this tactic to achieve your business goals while driving meaningful customer connections?
As a bar owner, your goal is to create a welcoming atmosphere that attracts customers and generates profits. But running a successful bar requires more than just great ambiance and exceptional customer service.
Dave Werner, VP of Product Marketing at HungerRush, describes how restaurants can capitalize on revenge dining by investing in personalized customer engagement.
Inspired by Japanese sensibilities including intentional hospitality, Janken, a 9,000-square-foot restaurant, opened in Portland, Oregon’s Pearl District at the end of 2022. The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The pan-Asian restaurant focuses on Japanese and Korean cuisines and handcrafted cocktails with an angulated slat wall that fades from white to black a
Hotelogix, a globally leading cloud-based hospitality technology provider, will organise Hotel Tech Drive on 20 June in Phuket, Thailand. It will take place at Ramada Plaza by Wyndham Chao Fah Hotel. Hosted jointly with other hospitality solutions providers, Carmen Software and BookingWhizz, it will bring together industry leaders, experts, and innovators to showcase the benefits of cloud technology and full stack solutions for hotels.
For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment. Understanding the Importance of Brand Purpose In today’s marketplace, brand purpose refers to the reason for your restaurant’s existence beyond making a profit.
Some may say the headline has it backward, but today’s modern travelers would agree, and in fact, they go out of their way to research the hotel guest experience before they even begin their travels.
After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them.
Gaby Flores, a member of Santa Clara Unified School District’s nutrition team, recently became the first participant to complete the Healthy School Food Pathway (HSFP) Pre-Apprenticeship and Apprenticeship! Read on to learn about her journey and accomplishments as an HSFP Pre-Apprentice and Apprentice.
Shiji, the global hospitality technology innovator, has introduced anew mobile ordering solution called Shiji Digital Dine, aimed at improving operational efficiency and enhancing the guest dining experience in the Hospitality F&B industry, by supporting direct ordering and connectivity with the hotels’ POS.
Exciting news for all the restaurant tech enthusiasts out there! The Restaurant Technology Guys podcast has moved to BuzzSprout, providing an enhanced listening experience for our loyal audience. With improved analytics and a better user interface, we're thrilled to bring you even more valuable content and insights. The post Exciting News: Restaurant Technology Guys Podcast Moves to BuzzSprout for an Enhanced Listener Experience appeared first on Restaurant Technology Guys.
Gaby Flores, a member of Santa Clara Unified School District’s nutrition team, recently became the first participant to complete the Healthy School Food Pathway (HSFP) Pre-Apprenticeship and Apprenticeship! Read on to learn about her journey and accomplishments as an HSFP Pre-Apprentice and Apprentice.
Attendees at this year’s HITEC®, the world’s largest hospitality technology conference, will get an exclusive preview of the latest advances in hotel technology from Above Property Services (APS®). The company is a long-time featured exhibitor at the Hospitality Industry Technology Exposition and Conference, hosted by HFTP (Hospitality Financial and Technology Professionals), which takes place in Toronto, Canada, June 26-29, 2023.
In this episode, Jorge Hernandez, VP of quality assurance at Wendy’s, discusses his education and experience in the food safety industry, some best practices, and why and how he became a business leader.
In today’s rapidly evolving QSR segment, accessibility is key, with many brands prioritizing market expansion now more than ever to maximize brand presence and unlock growth opportunities in new territories. Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. However, it’s essential to ask yourself several key questions before progressing with major market expansion.
One way to celebrate a national holiday, like the Fourth of July, is to support kitchen equipment brands that are proven to be spectacular in the foodservice industry. As chefs with real-life experience, we know the best brands. These high-performing kitchen equipment brands are and trusted by chefs and restaurants nationwide. Here are a few spectacular kitchen equipment brands that chefs and restaurants rely on for quality products: American Metalcraft American Metalcraft started in Chicago as
Produced jointly by STR and Cushman & Wakefield, the Hotel Sector Barometer shows a full recovery of hotel performance in Spain, following the restrictions imposed during the pandemic. This recovery is embodied by a healthy occupancy during the first quarter at 65%, some 26.4% more than last year and only two percentage points below the figure achieved in 2019.
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As much as everyone loves a margarita or cool glass of lemonade on a restaurant patio, nature sometimes has other ideas. As we’re seeing with the Canadian wildfires shrouding much of the Midwest and east coast with layers of air pollution, extreme weather—including wildfire smoke—can create dangerous situations for your staff and guests. And with climate change making extreme weather events more likely, restaurants will continue to face a higher risk of supply chain disruptions and physical prop
Pizza has a long, rich history, and it has become more and more popular over time. With that, people’s need for dependable, effective industrial pizza ovens has also grown. These ovens have seen a remarkable shift over the years, moving from using conventional techniques to utilizing contemporary technologies. We’ll trace the evolution of commercial pizza ovens in this blog post, from their modest beginnings to the cutting-edge advancements of the present.
Rissai Valley, a Ritz-Carlton Reserve on the Qinghai-Tibet Plateau in Southwestern China, offers guests rare experiences and an immersive connection to the landscapes, culture, and traditions of the UNESCO World Heritage-listed Jiuzhaigou Valley
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By Megan Gray, Product Line Manager Our hands can do a lot in the kitchen. They can knead dough, slice vegetables, stir delectable sauces, shred cheese, and mold chocolate among a hundred other things. However, like a handyman needs their screwdriver or drill, chefs may invest in their tools of the trade. For some this could be a mixer, others it can be a slicer.
Fort Collins, CO – June 15, 2023 — As the nation’s leading food allergy solutions company, MenuTrinfo has enlisted Rick Calk as an Executive Advisor to explore growth and expansion opportunities for many of the company’s existing verticals. Through a private consulting and advisory business, Rick has a bevy of experience, none more relevant than his stint as the President and Chief Operating Officer for the Neogen Corporation.
Moxy Hotels, the playful experiential hotel brand part of Marriott Bonvoy’s portfolio of 31 extraordinary brands, has opened Moxy Tromsø in Northern Norway. Operated by Core Hospitality A/S, the hotel marks the northernmost property in Marriott Bonvoy’s global portfolio. Tromsø is famed for its beautiful winter landscapes and mesmerising Northern Light displays, with summer adventures benefiting from the midnight sun and 24-hour sunlight.
With its focus on innovation, Chatmeter has long invested in AI-powered technology to bring the customer conversations that matter to light for brands dedicated to delivering exceptional CX.
The Restaurant Technology Network's Vendor Advisory Council is the voice of the vendor community, ensuring the issues most relevant to members are prioritized.
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