Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

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Sculpture Hospitality

MAY 22, 2024

Even if you’re a total rockstar restaurateur, whipping up culinary masterpieces and keeping your customers happy - there’s probably one thing you wish you had more of… time.

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Inventory Management Software Inventory Management Inventory 124

Hospitality Net

MAY 21, 2024

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced three signings across its fast-growing global luxury and lifestyle portfolio in Turks & Caicos for InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants and Hotel Indigo. Developed in partnership with owner Molo Hotel Group and UK-based management group Lighthouse Hotel Management, both Slominski family owned companies, the resorts will mark IHG’s debut on the celebrated Caribbean island and are all

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Food Safety Magazine

MAY 21, 2024

Barbecue is a widely enjoyed cooking style around the world; however, ingestion of heavily grilled meat, direct exposure to fumes generated while barbecuing, and improperly cooked food or poorly cleaned grills can expose people to poor health outcomes and foodborne illness risk.

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Food Safety 116

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Food and Beverage

Modern Restaurant Management

MAY 23, 2024

Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.

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Hospitality Net

MAY 24, 2024

The first-ever Pullman in East Africa is set to revolutionise the premium hospitality sector in Kenya with contemporary design and transformative spaces.

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Hospitality Hospitality 116

Foodservice Equipment Reports

MAY 22, 2024

SEFA honored dealers, suppliers and other industry professionals at its 38th Annual Partnership Conference, held April 28-May 2 in Colorado Springs, Colo. Cook’s Direct earned SEFA’s Member of the Year award. The company has a forward-thinking approach and dedication to meeting today’s needs while driving growth for SEFA Supplier Partners, SEFA says.

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Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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Point of Sale 193

Fast Casual

MAY 21, 2024

Mark Calvillo, SVP of Product at Restaurant365

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Customer Experience 109

Hospitality Net

MAY 24, 2024

Radisson Hotel Group is thrilled to announce the opening of Radisson Hotel Muscat Panorama, a stunning new addition in the vibrant heart of Muscat. This inaugural Radisson-branded hotel in Oman features 165 elegantly appointed rooms and suites, offering an elevated experience for business and leisure travelers.

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FoodService Director

MAY 23, 2024

The annual exhibition of all things foodservice is traditionally a great place to find the latest in menu trends and this one did not disappoint. Here’s what Restaurant Business editors liked the most.

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Modern Restaurant Management

MAY 22, 2024

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

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Customer Service Customer Service Restaurant Management Restaurant Manager 188

Fast Casual

MAY 24, 2024

L&L Hawaiian and Original ChopShop also received awards for technology deployments.

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Hospitality Net

MAY 23, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management.

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Hospitality Hospitality 111

Foodservice Equipment Reports

MAY 21, 2024

This past week’s National Restaurant Association Show in Chicago delivered an expanded show floor—10% larger than in 2023—and some 2,240-plus exhibitors. And while organizers are finalizing numbers, they anticipated more than 55,000 industry professionals would participate, marking one of the largest shows since 2019. FER editors visited with many manufacturers on the show floor.

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Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This is one of the most prominent questions that restaurant owners face today. With so many options, staying fresh and agile is important. This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels.

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Customer Experience Catering Catering 175

Fast Casual

MAY 20, 2024

Nominations close June 30.

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Hospitality Net

MAY 22, 2024

Lodging Interactive, an award-winning digital marketing, social media, and guest review engagement agency exclusively serving the hospitality industry, today announced the rollout of Commingle Social Media Amplified, its next-level hotel social media marketing service. The service combines the agency’s proven social media marketing expertise with its innovative Commingle360 landing page service to create a comprehensive solution that drives direct bookings and ROI tracking for hotels.

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Hospitality Hospitality 111

Foodservice Equipment Reports

MAY 20, 2024

Cornerstone Foodservice Group, parent company of Spring USA, has expanded its portfolio with the acquisition of Equipex. The deal was officially announced Monday, May 20, on Day 3 of the National Restaurant Association Show in Chicago. The Equipex portfolio includes panini grills, convection and pizza ovens, warming displays, waffle bakers, salamanders and other niche-focused cooking equipment.

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Modern Restaurant Management

MAY 24, 2024

Learn eight techniques to encourage more online ordering in this episode of the Making Dough Restaurant Show – by Hengam Stanfield. Among the suggestions are receipt promotions, website optimization, branded packaging, and more.

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Fast Casual

MAY 22, 2024

How do restaurants succeed at the franchising game? A panel at the Restaurant Franchising and Innovation Summit shared some key strategies.

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Hospitality Net

MAY 21, 2024

Hyatt Hotels Corporation (NYSE: H) in collaboration with Interlink and Vivo Beach Club today announced plans for the first Hyatt Centric branded hotel in Puerto Rico. Hyatt Centric San Juan Isla Verde will be located in the buzzy Isla Verde neighborhood, one block away from Isla Verde Beach and walking distance to restaurants, shopping, historical landmarks and nightlife.

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Foodservice Equipment Reports

MAY 23, 2024

Kirk Tanner, president and CEO of Wendy’s since Feb. 5, says dedicated U.S. and international presidents may help the chain accelerate new restaurant development, among other growth objectives. “I believe having one leader with clear accountability for development and operational performance in both the U.S.

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Modern Restaurant Management

MAY 20, 2024

Tipped restaurant workers are not too worried that more businesses outside the industry asking for tips will negatively impact their own tips — 64 percent say it has had no impact, while percent say it’s even helping, according to a new report from SpotOn of restaurant workers on expectations, generational trends and payment options. The report, Beyond Gratuity: Perspectives of Restaurant Staff on Tipping Practices, reveals that two-thirds of workers report their tips have stayed the

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Point of Sale Customer Experience Restaurant Management Restaurant Manager 100

Fast Casual

MAY 20, 2024

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising and Innovation Summit.

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Hospitality Net

MAY 20, 2024

Spark by Hilton London Romford set to open in the coming weeks.

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Foodservice Equipment Reports

MAY 24, 2024

A design debut and a 90th anniversary mark a couple of recent sweet spots for the soft-serve concept Carvel, part of GoTo Foods (formerly Focus Brands). Recently, Carvel shared that units in Gainesville, Fla. and Jamaica, N.Y. are open, becoming the first two units to reflect the brand’s latest design.

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MSU Agrifood Safety Produce Bites

MAY 24, 2024

In this episode, Produce Safety Technicians Landen Tetil and Patrick Gordon talk about establishing a clean break. They discuss what is and isn't a clean break, why a clean break is important for food safety, and what it has to do with traceability. In this episode, Produce Safety Technicians Landen Tetil and Patrick Gordon talk about establishing a clean break.

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Food Safety 98

Fast Casual

MAY 18, 2024

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Hospitality Net

MAY 20, 2024

For the past 25 years, it has become evident that most hotels fail to adequately capitalize on opportunities presented by seasonal holidays and event business drivers. The lack of optimization of these revenue opportunities is due in part to two factors: (1) the DOSM simply doesn’t have enough time and resources to organize marketing materials, and (2) the hotel’s website lacks the ability to create marketing landing pages ‘on the fly,’ which rings especially true for branded properties.

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