Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Navigating the surge to offer an enhanced customer experience

Restobiz

By Peter Dougherty In an ever-evolving industry, restaurant operators are continually seeking innovative ways to increase revenue and elevate the overall guest experience. Traditionally, surge pricing has been considered a strategy to manage demand during peak hours. However, in recent years, guests have become more conscious about spending and surge pricing has become unpopular with […] The post Navigating the surge to offer an enhanced customer experience appeared first on Restobiz.

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University of Vermont Dining supports local producers, reduces waste

Food Management

Sodexo managed program contributes to school being ranked #16 on the 2023 Princeton Review Top 50 Green Colleges list.

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FDA Head – Applesauce purposefully contaminated with lead

Bill Marler

At least 125 children impacted. According to reporting in Politico, Tainted cinnamon applesauce pouches that have sickened scores of children in the U.S. may have been purposefully contaminated with lead, according to FDA’s Deputy Commissioner for Human Foods Jim Jones. “We’re still in the midst of our investigation. But so far all of the signals we’re getting lead to an intentional act on the part of someone in the supply chain and we’re trying to sort of figure that out,” Jones said in an excl

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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What’s trending with QSRs

Restobiz

These days, competition is fierce as QSRs compete with takeout and delivery, convenience stores, gas stations, and most recently, grocery stores. Some QSRs are taking steps to simplify service with kiosks and faster drive-thrus, connecting with customers by going greener, or delivering seasonal LTOs to get guests coming in. With so many options for diners […] The post What’s trending with QSRs appeared first on Restobiz.

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Marler Clark files Norovirus Lawsuit against Sushi Nine

Bill Marler

Wake County Public Health and Wake County Environmental Services are alerting the public of three confirmed cases of norovirus, all linked to a local Raleigh restaurant. Norovirus is a very contagious illness that can make people sick soon after coming in contact with an infected person, eating contaminated food, or touching contaminated surfaces. All individuals who became sick are recovering.

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How to Maintain and Monitor a Restaurant Inventory Spreadsheet

Sculpture Hospitality

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Fresh Express recalls bagged spinach after state testing shows Listeria contamination

Food Safety News

Fresh Express has issued a recall of a Fresh Express Spinach, 8-ounce size, with product code G332 and use-by date of Dec. 15 and Publix Spinach, 9-ounce size, with product code G332 and a use-by date of Dec. 14 because of possible contamination with Listeria monocytogenes. The two recalled spinach items were distributed to retailers in seven states: Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia.

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5 things: UC Berkeley commits to 50% plant-based dining by 2027

Food Management

This and Aramark CFO Tom Ondrof announcing his retirement are some of the stories you may have missed recently.

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Sleepless in Seattle – while its lunchtime in Dubai

Bill Marler

I may be exactly 12 hour behind, but I had the great privilege to share the stage – at least via Zoom with Darin Detwiler and Frank Yiannas. We talked a bit about the documentary “Poisoned,” but mostly focused on what more can be done to make our food supply safer. Well, I’m heading to bed as Darin and Frank have lunch – as safe one I’m sure.

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One Fair Wage Makes Progress In Bay State Battle To Increase Minimum Wage 

Total Food Service

The tip credit issue has long been a contentious topic within the restaurant industry in the United States. It refers to the practice of using employees’ tips to offset the minimum wage that employers are legally required to pay. While this system has its proponents and opponents, the issue remains of utmost importance for restaurant owners across the nation.

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Consumer complaints lead to recall of more than 13 tons of TGI Fridays chicken bites

Food Safety News

Simmons Prepared Foods Inc. of Van Buren, AR, is recalling 26,550 pounds of TGI Fridays boneless chicken bites products that may be contaminated with extraneous materials, specifically pieces of clear, hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. FSIS is concerned that some products may be in consumers’ freezers.

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5 things: House passes bill allowing whole milk in schools

Food Management

This and a new cafe at Texas Tech that employs individuals with autism are some of the stories you may have missed recently.

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How a possible Senate bid and my daughter’s name are linked

Bill Marler

It was April 1999 and I had started Marler Clark just a year before. However, I still had the political bug (I had been elected in 1977, at 19, as the first and youngest elected official in the state of Washington and perhaps in the U.S), that I was being asked to explore a run against a sitting senator. I did several trips to D.C. and decided to tour the state to see if people were interested in a 40 something foodborne illnesses lawyer as a possible senator.

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Elevating Diners’ Experience and Restaurant Revenues During the Holidays

Modern Restaurant Management

One of the most exciting parts of watching Olympic swimmers race is seeing the “underdogs” come from behind and win. Knowing they have one last chance, these athletes harness every bit of their strength, move steadily to the front of the pack, and finish first in a dramatic moment. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

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Patient count nears 300 in outbreak linked to North Carolina sushi restaurant

Food Safety News

There are now 241 complaints from patrons of a sushi restaurant in Raleigh, NC, about foodborne illnesses. The complaints against Sushi Nine began Nov. 28, according to local health department officials. The suspected pathogen is norovirus, with at least three restaurant customers testing positive. The number of sick people is growing quickly with 100 more reporting becoming sick since the previous update on Dec, 9.

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Chartwells K12 Unveils Top Ten Food Trends for Kids in 2024

Food Management

Company's school chefs and dietitians share their insights on what kids want to see on the menu.

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FDA in reorganization mode

Bill Marler

This just fell into my inbox: I’m reaching out to provide an update on FDA’s proposal to unify the Human Foods Program (HFP). The proposed reorganization package is now under review at HHS, which begins the formal external review process. The FDA’s proposed reorganization package includes new updates that not only shift how the agency’s food and field work is conducted, but also impacts a number of additional FDA offices outside of these programs.

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Assessing restaurant tech stack saves money, reduces management tasks

Fast Casual

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and embracing one-stop tech platforms can save money and time.

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FDA releases retailer lists for stone fruit linked to deadly Listeria outbreak

Food Safety News

Retailer lists are now available for peaches, nectarines and plums linked to a Listeria outbreak that has killed one person and sickened others. Samples from sick people were collected from Aug. 22, 2018, to Aug. 16, this year. The outbreak is considered ongoing by the Centers for Disease Control and Prevention. The sick people are spread across seven states and all of them have required hospitalization.

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Trending this week: Levy to debut next-gen fan f&b experience at new Los Angeles arena

Food Management

This week on Food Management the top story was 10 top onsite dining trends we saw in 2023.

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Washington Post reports that as many as 118 children are confirmed or suspected lead poisoning cases linked to applesauce

Bill Marler

According to The Washington Post , Dozens of other children around the country are believed to have been poisoned. A Washington Post investigation has found the number of children affected is likely higher than official counts. As of Dec. 5, the FDA said it has received reports of 64 children under age 6 who have suffered “adverse events” linked to the tainted cinnamon applesauce pouches.

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4 Ways Schools are Maximizing Meal Trays for Student Success

the CAMBRO blog

For generations, students have picked up a Cambro tray before they move through the cafeteria line. In recent years, school foodservice professionals have worked to revamp school meals to be more nutritious, flavorful and enticing. While traditional Cambro trays can still support your needs, there are many creative ways to use them to support new meal ideas and initiatives.

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How commissary kitchens, plant-based offerings drive growth, savings at Tacotarian

Fast Casual

Tacotarion co-founder Regina Simmons said using a commissary kitchen production has yielded annual savings of approximately $150,000

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5 tech things: NFL stadium opens two Verizon 5G “On the Fly” cashierless shops

Food Management

This and McDonald’s looking to deploy Google Cloud to advance its unit-level technology are some of the tech-related developments you may have missed recently.

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As many as 125 children poisoned by lead in applesauce

Bill Marler

FDA is conducting an onsite inspection at the Austrofoods facility located in Ecuador. Cinnamon samples collected from the lots used in recalled products will undergo laboratory analysis. FDA will update this advisory to share the sample results once the analysis is complete. To date, the FDA has worked with Ecuadorian authorities to gather information about Negasmart, the supplier of cinnamon to Austrofoods, including whether the cinnamon in the recalled products was used in other products exp

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Accor to open the first Pullman in Croatia, upper upscale hotel in the booming business hub of Zagreb

Hospitality Net

Accor continues its dynamic growth in Croatia. The global leader in hospitality, in cooperation with MPPD as the management partner, will introduce one of its premium brands to the country’s capital. Pullman Zagreb is set to welcome its first guests in Q3 of 2024.The brand-new Pullman hotel will bolster the attractiveness of the City Island development area as a major business hub of the booming Novi Zagreb district of the country’s capital.

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Food truck vendor opens sweet brick-and-mortar cheesecake store

Fast Casual

Podcast host Mandy Detwiler talked to Burks about her start as a food truck owner and what it took to open her first store.

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This SoCal school district is taking farm-to-school seriously

Food Management

Upland Unified School District students eat local produce in the cafeteria, taste specialty produce in class, participate in mini farmers’ markets and more through a partnership with a local farm hub.

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Arizona, California, Illinois, Minnesota, Missouri, New York, Utah and Wisconsin hardest hit in Salmonella Cantaloupe Outbreak

Bill Marler

Since the last update on December 7, 302 people infected with one of the outbreak strains of Salmonella have been reported from 42 states. Illnesses started on dates ranging from October 16, 2023, to November 28, 2023. Of 263 people with information available, 129 (49%) have been hospitalized. Four deaths have been reported, three from Minnesota and one from Oregon.