Restobiz

DECEMBER 13, 2023

By Peter Dougherty In an ever-evolving industry, restaurant operators are continually seeking innovative ways to increase revenue and elevate the overall guest experience. Traditionally, surge pricing has been considered a strategy to manage demand during peak hours. However, in recent years, guests have become more conscious about spending and surge pricing has become unpopular with […] The post Navigating the surge to offer an enhanced customer experience appeared first on Restobiz.

Customer Experience 222

Customer Experience 222

Bill Marler

DECEMBER 14, 2023

At least 125 children impacted. According to reporting in Politico, Tainted cinnamon applesauce pouches that have sickened scores of children in the U.S. may have been purposefully contaminated with lead, according to FDA’s Deputy Commissioner for Human Foods Jim Jones. “We’re still in the midst of our investigation. But so far all of the signals we’re getting lead to an intentional act on the part of someone in the supply chain and we’re trying to sort of figure that out,” Jones said in an excl

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FDA 264

Food Management

DECEMBER 13, 2023

The year’s top K-12 stories tracked how school nutrition programs and providers tackled issues like labor shortages and product availability to keep kids fed with nutritious meals.

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K-12 Food Service School Nutrition Food Service 226

Modern Restaurant Management

DECEMBER 12, 2023

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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Food Preparation Inventory Management Staffing Inventory 203

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Restobiz

DECEMBER 12, 2023

These days, competition is fierce as QSRs compete with takeout and delivery, convenience stores, gas stations, and most recently, grocery stores. Some QSRs are taking steps to simplify service with kiosks and faster drive-thrus, connecting with customers by going greener, or delivering seasonal LTOs to get guests coming in. With so many options for diners […] The post What’s trending with QSRs appeared first on Restobiz.

Customer Experience 224

Customer Experience 224

Food Management

DECEMBER 14, 2023

Sodexo managed program contributes to school being ranked #16 on the 2023 Princeton Review Top 50 Green Colleges list.

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Sculpture Hospitality

DECEMBER 12, 2023

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Inventory 154

Modern Restaurant Management

DECEMBER 15, 2023

One of the most exciting parts of watching Olympic swimmers race is seeing the “underdogs” come from behind and win. Knowing they have one last chance, these athletes harness every bit of their strength, move steadily to the front of the pack, and finish first in a dramatic moment. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

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Recipes Kitchen Equipment Staffing Catering 117

Bill Marler

DECEMBER 12, 2023

I may be exactly 12 hour behind, but I had the great privilege to share the stage – at least via Zoom with Darin Detwiler and Frank Yiannas. We talked a bit about the documentary “Poisoned,” but mostly focused on what more can be done to make our food supply safer. Well, I’m heading to bed as Darin and Frank have lunch – as safe one I’m sure.

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Food Supply 211

Food Management

DECEMBER 12, 2023

This and Aramark CFO Tom Ondrof announcing his retirement are some of the stories you may have missed recently.

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Food Safety News

DECEMBER 15, 2023

Fresh Express has issued a recall of a Fresh Express Spinach, 8-ounce size, with product code G332 and use-by date of Dec. 15 and Publix Spinach, 9-ounce size, with product code G332 and a use-by date of Dec. 14 because of possible contamination with Listeria monocytogenes. The two recalled spinach items were distributed to retailers in seven states: Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia.

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Inventory Food Safety Purchasing 131

Modern Restaurant Management

DECEMBER 11, 2023

Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink sales from happy hour through the early hours of the morning. Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. stay the longest and le

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Staffing Inventory Inventory Management Restaurant Manager 110

Bill Marler

DECEMBER 15, 2023

It was April 1999 and I had started Marler Clark just a year before. However, I still had the political bug (I had been elected in 1977, at 19, as the first and youngest elected official in the state of Washington and perhaps in the U.S), that I was being asked to explore a run against a sitting senator. I did several trips to D.C. and decided to tour the state to see if people were interested in a 40 something foodborne illnesses lawyer as a possible senator.

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Food Management

DECEMBER 12, 2023

Upland Unified School District students eat local produce in the cafeteria, taste specialty produce in class, participate in mini farmers’ markets and more through a partnership with a local farm hub.

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Cafeteria 147

Food Safety News

DECEMBER 15, 2023

Simmons Prepared Foods Inc. of Van Buren, AR, is recalling 26,550 pounds of TGI Fridays boneless chicken bites products that may be contaminated with extraneous materials, specifically pieces of clear, hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. FSIS is concerned that some products may be in consumers’ freezers.

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Food Safety Purchasing 130

Modern Restaurant Management

DECEMBER 11, 2023

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their r

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Bill Marler

DECEMBER 13, 2023

This just fell into my inbox: I’m reaching out to provide an update on FDA’s proposal to unify the Human Foods Program (HFP). The proposed reorganization package is now under review at HHS, which begins the formal external review process. The FDA’s proposed reorganization package includes new updates that not only shift how the agency’s food and field work is conducted, but also impacts a number of additional FDA offices outside of these programs.

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FDA Food Safety 203

Food Management

DECEMBER 13, 2023

This and McDonald’s looking to deploy Google Cloud to advance its unit-level technology are some of the tech-related developments you may have missed recently.

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Food Safety News

DECEMBER 14, 2023

There are now 241 complaints from patrons of a sushi restaurant in Raleigh, NC, about foodborne illnesses. The complaints against Sushi Nine began Nov. 28, according to local health department officials. The suspected pathogen is norovirus, with at least three restaurant customers testing positive. The number of sick people is growing quickly with 100 more reporting becoming sick since the previous update on Dec, 9.

Catering 126

Catering Catering Food Safety 126

Total Food Service

DECEMBER 15, 2023

The tip credit issue has long been a contentious topic within the restaurant industry in the United States. It refers to the practice of using employees’ tips to offset the minimum wage that employers are legally required to pay. While this system has its proponents and opponents, the issue remains of utmost importance for restaurant owners across the nation.

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Staffing Customer Service Customer Service Food Service 122

Bill Marler

DECEMBER 9, 2023

According to The Washington Post , Dozens of other children around the country are believed to have been poisoned. A Washington Post investigation has found the number of children affected is likely higher than official counts. As of Dec. 5, the FDA said it has received reports of 64 children under age 6 who have suffered “adverse events” linked to the tainted cinnamon applesauce pouches.

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FDA Food Safety 189

Food Management

DECEMBER 15, 2023

This and a new cafe at Texas Tech that employs individuals with autism are some of the stories you may have missed recently.

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Food Safety News

DECEMBER 14, 2023

Retailer lists are now available for peaches, nectarines and plums linked to a Listeria outbreak that has killed one person and sickened others. Samples from sick people were collected from Aug. 22, 2018, to Aug. 16, this year. The outbreak is considered ongoing by the Centers for Disease Control and Prevention. The sick people are spread across seven states and all of them have required hospitalization.

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FDA Purchasing Food Safety Hospitality 123

Modern Restaurant Management

DECEMBER 14, 2023

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Restaurants are confronted with providing the best experiences possible, all while maintaining optimal revenue and efficiency. Making your restaurant more organized can take a variety of forms, but one place to start is your hygiene workflow.

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Bill Marler

DECEMBER 13, 2023

FDA is conducting an onsite inspection at the Austrofoods facility located in Ecuador. Cinnamon samples collected from the lots used in recalled products will undergo laboratory analysis. FDA will update this advisory to share the sample results once the analysis is complete. To date, the FDA has worked with Ecuadorian authorities to gather information about Negasmart, the supplier of cinnamon to Austrofoods, including whether the cinnamon in the recalled products was used in other products exp

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FDA Purchasing 157

Food Management

DECEMBER 11, 2023

Quest Food Management Services and Sola Gratia Farm launch partnership to bring fresh produce to the lunchroom.

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Fast Casual

DECEMBER 15, 2023

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and embracing one-stop tech platforms can save money and time.

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Food Safety News

DECEMBER 11, 2023

Zambia has reported its largest anthrax outbreak for a decade, according to the World Health Organization (WHO). As of late November 2023, 684 suspected cases and four deaths have been recorded. A large-scale outbreak occurred in 2011 with 511 suspected cases. Anthrax is caused by a spore-forming bacteria called Bacillus anthracis. It does not typically spread from person to person.

Food Safety 107

Food Safety 107

Bill Marler

DECEMBER 15, 2023

Since the last update on December 7, 302 people infected with one of the outbreak strains of Salmonella have been reported from 42 states. Illnesses started on dates ranging from October 16, 2023, to November 28, 2023. Of 263 people with information available, 129 (49%) have been hospitalized. Four deaths have been reported, three from Minnesota and one from Oregon.

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Hospitality Hospitality 130

Food Management

DECEMBER 15, 2023

Company's school chefs and dietitians share their insights on what kids want to see on the menu.

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Chef 147