Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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The evolution of QSR loyalty programs

Restobiz

Today’s crowded marketplace means there’s fierce competition for restaurants to stand out and cultivate customer loyalty. With the average consumer belonging to 16.7 loyalty programs, how can you make yours special, add value, and have it work for your business? Loyalty programs are not a new invention, but these days, we are seeing them evolve, […] The post The evolution of QSR loyalty programs appeared first on Restobiz.

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Viewpoint: Design challenges facing corporate dining

Food Management

Satisfying the needs of a hybrid workforce while offering variety in smaller footprint outlets and dealing with remote production kitchens are some issues facing designers of B&I meal program facilities.

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Fueling Brains E. coli Outbreak hits 142 in Calgary – What you need to know

Bill Marler

The most current numbers. Alberta Health Services says there are 142 lab-confirmed cases of E. coli linked to an outbreak at Calgary daycares There are 31 patients that are or have been hospitalized linked to the outbreak. There are also 11 children with hemolytic uremic syndrome. What is E. coli? Escherichia coli (E. coli) are members of a large group of bacterial germs that inhabit the intestinal tract of humans and other warm-blooded animals.

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Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. Restaurants and other food businesses must prioritize building and maintaining a strong food safety culture to mitigate these risks.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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AI-driven kitchen automation is a transformative force

Restobiz

By Damon Shrauner In the ever-evolving culinary industry, AI-driven kitchen automation is emerging as a transformative force, reshaping the traditional paradigms of food preparation and service. As the demands for efficiency, consistency, and evolution continue to rise, the convergence of automation and AI is not only redefining the way kitchens operate but also reimagining the […] The post AI-driven kitchen automation is a transformative force appeared first on Restobiz.

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September is Food Safety Education Month

Bill Marler

I laugh sometimes that I spend 100% of my time suing companies for poisoning their customers and 100% of my time trying to convince them to do the opposite. As I have said far too frequently over the last 30 years – “there is a business reason and a moral reason not to poison your customers.” This month, besides the 323 people with acute liver failure I need to help, the half a dozen sickened or killed by milkshakes tainted with Listeria, the 109 sickened by E. coli in 2022 that Wendy’s ignores

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Connecting with the Millennial Generation of Diners: Embracing New Mover Marketing Strategies

Modern Restaurant Management

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies. Millennials have been charting a new course for home ownership, with the number of Millennial homeowners reaching a staggering 18.2 million in 2022.

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5 Restaurant Automation Tools to Streamline Your Operations

Sculpture Hospitality

Gone are the days of outdated manual processes holding back your restaurant’s potential. As technology continues to evolve , automation tools have opened up a world of possibilities for streamlining your operations and maximizing profitability.

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Viewpoint: Gig economy is a key ingredient for staffing success

Food Management

As labor shortages continue to impact onsite dining operations, solutions focus on delivering flexibility for both employer and employee.

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Take a hard look at inspection reports of the kitchen that is the common link in the Fueling Brains E. coli Outbreak

Bill Marler

According to press reports, the number of lab-confirmed cases of E.coli connected to an outbreak at Calgary daycares has ballooned to 128, Alberta Health Services said in an update Thursday. There are 11 Calgary daycares which have been issued a closure order until further notice following an outbreak of the shiga toxin-producing E. coli, which can cause health serious issues.

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Beyond Transactions: How to Use Data to Drive Meaningful Connections and Customer Loyalty

Modern Restaurant Management

Without customer loyalty, it’s difficult to succeed in any business, particularly when you’re competing in a crowded landscape like hospitality. Customer retention plays a significant role, with existing customers spending two-thirds more than new ones and 70 percent of Americans considering loyalty programs as a top reason to be faithful to their favorite brands.

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Infant formula recalled because of an inadvertent release of rejected product

Food Safety News

PBM Nutritionals, LLC is recalling Parent’s Choice brand Sensitivity Premium Infant Formula and Tippy Toes brand Sensitivity Premium Infant Formula because of an inadvertent release of rejected product to the market. According to the details posted online by the FDA, the recall was initiated on June 16, 2023, and is ongoing. The recalled products were distributed in Illinois, Alabama, Iowa, Georgia, Mississippi, Indiana, Arkansas, Colorado, Florida, Virginia, Ohio, Wisconsin, Pennsylvania, New H

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5 things: Seattle Schools averts service worker strike with tentative labor agreement

Food Management

This and Montclair State launching a mandatory commuter meal plan this fall are some of the stories you may have missed recently.

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What’s with Trader Joe’s and Recalls?

Bill Marler

Trader Joe’s Recent Recalls – since July Texas Tamales – Milk allergen not disclosed Multigrain Crackers – Metal Almond Cookies – Rocks Broccoli Cheddar Soup – Insects Falafel – Rocks

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The True Cost of Ice Machine Ownership

Modern Restaurant Management

Think of commercial ice equipment like your vehicle. Once you buy it, you still have to budget for ongoing maintenance and repair expenses that will come up as long as you drive the car. Choose not to perform the recommended maintenance on your vehicle, and eventually you’ll run into major problems that cost you much more than the maintenance would’ve.

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Over 20,000 pounds of pork recalled over lack of import reinspection

Food Safety News

Empacadora Frape, USA LLC in Houston, TX, is recalling 20,455 pounds of frozen, not ready-to-eat (NRTE) pork chicharron and pork carnitas products that were not presented for import reinspection into the United States, according to the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS). The problem was discovered during routine FSIS surveillance activities of imported products, and it was determined that the products were not presented for reinspection.

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Trending this week: Think fast and grab these grab-and-go menu ideas

Food Management

This week on Food Management the top story was Chartwells Higher Education shares top 5 food trends for the 2023 fall semester.

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Ya have to love unredacted FDA Traceback Diagrams

Bill Marler

I have been spending the long Labor Day weekend digging deep into the state health departments, FDA and CDC documents surrounding the 2022 Wendy’s E. coli Outbreak that sickens 109, putting dozens in the hospital, with several children suffering acute kidney failure. Here is the FDA Traceback Diagram – expect subpoenas.

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Safeguarding Slim Margins for QSRs: How Automation Drives Efficiency and Profits

Modern Restaurant Management

Though Fortune Business Insights projects the quick service restaurant (QSR) industry will grow from $862.05 billion to $1,467.04 billion by 2028, the reality is that owners are making the most of every dollar to maximize profit. With margins ranging from six to nine percent , even the smallest gain in efficiency and reduction of loss can make a significant impact on the bottom line.

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Hillshire Sausage with bone fragments is recalled for extraneous material contamination

Food Safety News

Hillshire Brands Company, a St. Joseph, Mo. establishment, is recalling approximately 15,876 pounds of blended meat and poultry smoked sausage products that may be contaminated with extraneous materials, specifically bone fragments, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The ready-to-eat blended meat and poultry smoked sausage items were produced on June 14, 2023.

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5 tech things: Sodexo to debut plant-based burger printing robot at the University of Denver

Food Management

This and an Amazon Just Walk Out store opening in a California retirement community are some of the tech-related developments you may have missed recently.

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Remember, Dog Food gets recalled due to Salmonella – Human Food (meat products regulated by USDA/FSIS) do not

Bill Marler

Lucky Dogs – There should be a law? Mid America Pet Food, Mount Pleasant, Texas, is voluntarily recalling one lot of Victor Super Premium Dog Food, Hi-Pro Plus produced at its Mount Pleasant, Texas production facility because it has the potential to be contaminated with Salmonella. Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the product

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Upcoming FAO/WHO Expert Meeting Will Inform Updates to Codex Guidance on Foodborne Viruses

Food Safety Magazine

The Joint Food and Agriculture Organization of the United Nations (FAO)/World Health Organization (WHO) Expert Meeting on Microbiological Risk Assessment (JEMRA) will hold a meeting on September 18–22, 2023 in Rome, Italy to discuss food attribution, analytical methods, and indicators of viruses in foods.

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Conagra Brands is recalling chicken strips for injury-causing pieces of plastic.

Food Safety News

Conagra Brands, Inc., a Marshall, MO establishment, has recalled approximately 245,366 pounds of frozen chicken strips entree products that may be contaminated with extraneous materials, specifically pieces of plastic, according to USDA’S Food Safety and Inspection Service (FSIS). The frozen chicken strips entrees were produced on June 20, 2023, July 11, 2023, and July 17, 2023.

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5 things: Food rescue nonprofit expands partnership to Cincinnati area schools

Food Management

This and a Georgia college dining hall serving first responders in Hurricane Idalia’s wake are some of the stories you may have missed recently.

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Rapid Testing for Contaminants in Raw Food Materials

Food Quality & Safety

To ensure that only the best and safest food products reach consumers, processors constantly test and monitor contaminants in their inbound raw materials, which is not an easy feat. That’s where high-sensitivity analysis and accurate data comes in, allowing decision makers at the quality management level to effectively screen raw materials to determine their suitability for use, and to ensure product value, safety, and compliance.

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Titanium Dioxide Removed From California Food Safety Act; Four Chemicals Still Under Consideration for Ban

Food Safety Magazine

Titanium dioxide has been removed from the list of chemicals that would be banned as food additives under California Assembly Bill 418, which was recently named the California Food Safety Act.

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Life Raft Treats recalled after testing find Listeria

Food Safety News

Life Raft Treats is recalling Not Fried Chicken buckets, Not Fried Chicken bars and Life Is Peachy box ice cream products because of potential Listeria monocytogenes contamination. On Sept. 5, 2023, the firm was notified by the South Carolina Department of Health and Environmental Control (SCDHEC) that their Not Fried Chicken ice cream treat tested positive for Listeria monocytogenes.

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Chartwells rolls out new concessions items for Texas State football season

Food Management

Menu selections are designed to be unique South Texas takes on traditional football favorites.

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Federal Government Proposes Raising Overtime Threshold to $55K

Modern Restaurant Management

On August 30, 2023, the Department of Labor (“DOL”) issued a notice of proposed rulemaking for a rule “Defining and Delimiting the Exemptions for Executive, Administrative, Professional, Outside Sales, and Computer Employees. If enacted, the rule would guarantee overtime pay for salaried workers earning less than $55,068 a year. The rule would raise the minimum salary required to invoke the “white-collar” exemption to overtime from the current $684/week ($35,568 ann

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