University of Southern Indiana rolls out ghost kitchen and robot vending machines
Food Management
DECEMBER 5, 2023
The new retail options offer speed and convenience at University of Southern Indiana.
Sat.Dec 02, 2023 - Fri.Dec 08, 2023
170 
Why Setting Wait Time Expectations Is Key to a Good Customer Experience
Modern Restaurant Management
DECEMBER 4, 2023
Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.
Join 5,000+
professionals
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Building a Healthier Future for Virginia's Kids
Chef Ann Foundation
DECEMBER 6, 2023
The Chef Ann Foundation has partnered with the Virginia Department of Education to identify barriers and capacity to procure, process, and serve more fresh, locally sourced food in the school meal programs of divisions across Virginia. The project focuses on bringing more scratch cooking, culturally inclusive meals and local procurement to these divisions.
Marler Clark retained in Salmonella Outbreak linked to Raw Milk – Lawsuits filed
Bill Marler
DECEMBER 4, 2023
San Diego – 12 with Salmonella: County of San Diego health officials are reporting three additional cases of Salmonella illness linked to unpasteurized or “raw” milk from a producer in Fresno, CA. This brings the total number of local cases to 12, including three people who were hospitalized. The cases began in late September and the most recent person became ill on Oct. 17.
Food & Beverage Industry Report 2024
Advertisement
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
5 tech things: Levy to debut next-gen fan f&b experience at new Los Angeles arena
Food Management
DECEMBER 6, 2023
This and a robot that delivers food and snacks to resident rooms in an Ohio skilled nursing center are some of the tech-related developments you may have missed recently.
Enhancing Guest-Centric Experiences with QR Code Technology and Time-Tested Human Connections
Modern Restaurant Management
DECEMBER 5, 2023
The pandemic dealt a mighty blow to the bar and restaurant industry, where social distancing replaced friends and families gathering together to share stories, celebrate milestones, and create lasting memories. As the doors began to reopen, slowly and cautiously, restaurants and bars, still coping with labor shortages and inflation, had one new challenge to overcome — higher expectations.
Sign up to get articles personalized to your interests!
Food Service Focus brings together the best content for large-scale food service management professionals from the widest variety of thought leaders.
More Trending
FSA issues warning on fake chocolate brands
Food Safety News
DECEMBER 5, 2023
The Food Standards Agency (FSA) has warned people not to buy or eat several types of counterfeit chocolate bars. The alert comes after reports of fake branded chocolate being found on sale and follows an incident of people falling sick after eating chocolate sold at a market in Mansfield. Products were wrapped in gold packaging or sold in orange boxes marked Caligold.
Top 15 healthcare food service stories of 2023
Food Management
DECEMBER 6, 2023
The year’s top healthcare stories tracked how dining operations in hospitals and medical centers tackled issues like sustainability and the use of technology.
Have a Winter Hospitality Plan
Modern Restaurant Management
DECEMBER 5, 2023
In this episode of the Making Dough Restaurant Show , host Hengam Stanfield logistic tips for the holidays and winter weather. She offers nine tips for restaurant owners and managers to conquer the unique challenges that cold weather brings and explores the cozy side of winter hospitality.
Food Safety Plans vs. HACCP—What Does Your Establishment Really Need?
Food Safety Magazine
DECEMBER 5, 2023
A question that often arises is, "Does a food production establishment require both a HACCP plan and a Food Safety Plan?" The answer to this question depends on country- or region-specific legal requirements, among other factors.
Many Ready-to-Eat beef and poultry products recalled by New York producer
Food Safety News
DECEMBER 2, 2023
Swan Lake, NY-based Pelleh Poultry Corp., is spending the weekend recalling approximately 708 pounds of ready-to-eat (RTE) beef and poultry products that are likely contaminated with Listeria monocytogenes , according to USDA’s Food Safety and Inspection Service (FSIS), The recalled products bear the establishment number “EST. P44121” inside the USDA mark of inspection.
10 top onsite dining trends we saw in 2023
Food Management
DECEMBER 8, 2023
What were the most significant trends affecting onsite dining over the past year?
The Top Generative A.I. Security Threats Facing the Restaurant Industry
Modern Restaurant Management
DECEMBER 8, 2023
How is A.I. being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. for voice ordering applications in drive-thrus, kiosks, and other points of customer interaction. The goals of these use cases include efficiency in ordering processes, both for restaurants and customers, enhanced customer experiences, and an ability to enhance revenue by making customer- sp
December 2023 – Total Food Service Digital Issue
Total Food Service
DECEMBER 4, 2023
Click the button above to view fullscreen. Click any advertisement to learn more. Advertisements The Total Food Service December 2023 Digital Issue features exclusive Q&A Interviews with influential chefs, hospitality trendsetters, and foodservice operators, as well as the latest foodservice industry news on products, trends, associations, and events.
Spanish and Italian investigators uncover olive oil fraud
Food Safety News
DECEMBER 6, 2023
A probe into counterfeit oils has led to 11 arrests and the seizure of more than 260,000 liters of olive oil. Europol supported the spin-off food fraud investigation as part of Operation Opson. It was started by the Spanish Civil Guard (Guardia Civil) and the Italian Carabinieri. Investigators found the suspects used lampante oil, a lower-quality variant of olive oil, to dilute their product and sell it as virgin or extra virgin.
5 things: University of Minnesota plans $40M in dining hall upgrades
Food Management
DECEMBER 8, 2023
This and a $1.1 million grant program to study access to healthier school meals are some of the stories you may have missed recently.
The ABC’s to Getting Your Establishment Ready for the Holiday Rush
Modern Restaurant Management
DECEMBER 8, 2023
So, you’ve made it to December – great! That means you’re almost done for the year, but it also means the holiday season is here. This is a very busy time for restaurants. In fact, the National Restaurant Association survey notes that 77 percent of consumers cope with holiday demands by letting restaurants do some of their cooking during the holiday weeks.
FastCasual accepting 2024 Top 100 Movers & Shakers nominations
Fast Casual
DECEMBER 6, 2023
The nomination deadline is Jan.
$3.8 million paid for putting children at risk in dangerous jobs by ‘front companies’
Food Safety News
DECEMBER 4, 2023
Monetary penalties for hiring children to do dangerous jobs are continuing to climb, but meat and poultry companies are just not over their appetite for child labor. A Los Angeles-area poultry processor is the latest to pay up, with $3.8 million in back wages, damages, and penalties. Ever since federal penalties totaling $1.5 million were imposed earlier this year on 13 meat plants contracting in eight states with Packers Sanitation Services Inc. for employing children in critical food safety jo
Trending this week: A new campus café with all-day grab-and-go and fine dining-inspired options
Food Management
DECEMBER 7, 2023
This week on Food Management the top story was Independent school power players.
The Holiday Effect: How Seasonality Impacts Commercial Ice Machine and Refrigeration Production
Modern Restaurant Management
DECEMBER 7, 2023
One fundamental principle in the pursuit of business success is to understand the various external factors that can impact operation. In the world of commercial refrigeration and ice production, one such influential factor is seasonality, particularly pronounced during the holiday periods. The Demand Surge During festive seasons, an uptick in production demand is observed in the food and hospitality industries – holiday banquets, community feasts, family gatherings, and festive promotions
WHO Classifies Two Major PFAS as Carcinogenic to Humans, Underlines Risk of Dietary Exposure
Food Safety Magazine
DECEMBER 5, 2023
The World Health Organization’s (WHO’s) International Agency for Research on Cancer has classified two types of per- and polyfluoralkyl substances—perfluorooctanoic acid (PFOA) and perfluorooctanesulfonic acid (PFOS)—as “carcinogenic to humans” and “possibly carcinogenic to humans,” and noted that the general population’s main route of exposure to these chemicals is through food and drinking water.
More children identified in outbreak of lead poisoning traced to applesauce
Food Safety News
DECEMBER 6, 2023
Federal officials continue to receive reports of children with elevated levels of lead in their blood. An international investigation of cinnamon in applesauce products is ongoing. As of Dec. 6 the Food and Drug Administration had received reports of 64 “adverse events” in children aged 6 and younger. The children are spread across 27 states. Three applesauce products have been recalled: Wanabana brand applesauce pouches sold nationwide and online and Schnuck’s and Weis brands of pouches sold r
5 things: Church steps in after fire closes school district’s kitchen
Food Management
DECEMBER 5, 2023
This and a move to minimize college dining hall calorie count visibility are some of the stories you may have missed recently.
Restaurant Staffing Shortages Don’t Have To Be the Norm
Modern Restaurant Management
DECEMBER 6, 2023
More than three years and six million jobs later, the restaurant industry reached a milestone this fall. Employment, after having plummeted into the pandemic pit, completed its climb back to the surface. This is a breakthrough, for sure. The picture could not have been bleaker in 2020, as we all recall. Facing COVID-induced restrictions and worried customers, tens of thousands of restaurants closed within the first year of the pandemic.
HFTP Announces BAE Ventures as Exclusive Sponsor of Entrepreneur 20X Europe 2024
Hospitality Net
DECEMBER 5, 2023
Austin, Texas — Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce BAE Ventures as the sponsor of Entrepreneur 20X (E20X) Europe. The successful featuring hospitality technology start-ups will conclude the first day of HFTP’s inaugural Digital Horizons 360 (DH360) symposium on Tuesday, 20 February 2024.
Texas company recalls chicken fried rice after tests show contamination with Listeria
Food Safety News
DECEMBER 6, 2023
Garland Ventures of Garland, TX, is recalling 13,842 pounds of ready-to-eat (RTE) chicken fried rice products that may be adulterated with listeria monocytogenes, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. “FSIS is concerned that some products may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them.
Pitt expands frictionless shopping experience with second Just Walk Out deployment
Food Management
DECEMBER 4, 2023
Pitt on the Go, the second University of Pittsburgh retail location offering Amazon’s Just Walk Out technology, offers attendees at Petersen Events Center an AI-powered market for snacks and beverages.
Path Forward: Ensuring Safety and Efficiency through Equipment Qualification
Food Safety Magazine
DECEMBER 6, 2023
In this bonus episode of Food Safety Matters , we speak with Matt Brosseau, Founder of Path Forward Consulting, about equipment qualifications, why it is important for food processors to understand them, and how Path Forward Consulting can support processors in the equipment qualification process.
Edition’s First Caribbean Property Makes Its Debut Within a 620-Acre Nature ReserveiIn Mexico’s Riviera Maya
Hospitality Net
DECEMBER 7, 2023
Nestled within the new luxury resort community of Kanai and its natural mangroves, lagoons and beaches, EDITION’s newest gem marries its signature brand of hospitality with the Yucatan Peninsula’s modern and ancient cultures.
More than two dozen report illnesses after eating at a North Carolina restaurant
Food Safety News
DECEMBER 7, 2023
County officials in North Carolina are investigating an outbreak of foodborne illnesses linked to a sushi restaurant. Patrons of Sushi Nine on Western Boulevard in Wake County reported illnesses with symptoms common to norovirus virus infection. The first case was reported on Nov. 30 and subsequent patients continue to be identified. As of Dec. 7 there are 31 people who have reported symptoms.
3 Operators Set To Grow in 2024
Foodservice Equipment Reports
DECEMBER 8, 2023
For several foodservice operators, 2023 was different. It wasn’t a hardcore pandemic year, but it wasn’t business as usual either. Philip Maloney, senior director of culinary development and ops at Erickson Senior Living, says it was a reset year for the team. And for Chicago-area restaurateurs Korina Sanchez and Margarita Challenger, 2023 was about figuring out changing traffic patterns.
How Technology Addresses Inventory Shrinkage to Maximize Profit Margins
Total Food Service
DECEMBER 6, 2023
In the hospitality industry, where profit margins are notoriously slim, typically ranging from 0 to 15 percent with an average falling between 3 to 5 percent , every efficiency gain and cost-saving measure can make a significant difference. Among the most pressing challenges for restaurant, bar, and taproom operators are the issues of fraud, waste, and breakage, where these instances of inventory shrinkage can silently erode the already thin margins.
Hilton Expands Signia by Hilton Portfolio with Official Signing of Signia by Hilton Indianapolis
Hospitality Net
DECEMBER 8, 2023
Expected to open in late 2026, the 800‑room property will serve as the latest anchor hotel connecting to the Indiana Convention Center.
‘Right to rescue’ could be advanced by California felony conviction
Food Safety News
DECEMBER 7, 2023
After 2010, animal agriculture turned to state criminal law to stop activists from entering private property to collect evidence of animal abuse. This involved increasing penalties for trespass, making it a crime to lie on employment applications or make video or audio recordings without permission from the owner or property manager. The media quickly labeled these as “ag-gag” laws.
Cruise Line Company Carnival Reduces Food Waste by 38%
Foodservice Equipment Reports
DECEMBER 7, 2023
Carnival Corp. has achieved a 38% reduction in food waste per passenger relative to its 2019 baseline. It aims to reduce food waste by 40% per person by 2025, on its path toward a 50% reduction by 2030. In 2022, it had reduced food waste by 30%. “This performance signals continued momentum in the company’s efforts to shrink its food print—an important element in the company’s long-standing.
Let's personalize your content