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“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.
So, you're in the restaurant biz, slinging delicious dishes and mixing up killer cocktails. But conquering taste buds isn’t enough. You're a business after all, and increasing profitability and beating the competition is critical.
Approximately half of raw chicken sold at Lidl stores across five European countries are contaminated with antibiotic-resistant foodborne pathogens, according to the findings of a recent sampling and testing project commissioned by Essere Animali.
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.
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While running a restaurant can be rewarding, the job can be daunting and stressful. Managing finances and staying on track of payroll often comes with unique challenges. Understand Worker Classification A common mistake businesses make is improperly classifying employees as independent contractors. There are key differences between employees and independent contractors and misclassification can lead to legal issues and costly penalties for the business.
According to Morning Consult Intelligence data, the leading audience & brand tracking platform, the Holiday Inn brand is the most trusted travel and hospitality brand in the United States. To celebrate, IHG Hotels & Resorts looks back on the brand’s history and legacy of extraordinary stories and industry-changing success.
Powerful storytelling is a transformative tool for food safety, capable of bridging the communication gap between food safety professionals and top management. The "hero" and "guide" relationship of top management and food safety professionals, characterized by mutual trust and a shared goal, underscores the collaborative nature of achieving food safety objectives.
Powerful storytelling is a transformative tool for food safety, capable of bridging the communication gap between food safety professionals and top management. The "hero" and "guide" relationship of top management and food safety professionals, characterized by mutual trust and a shared goal, underscores the collaborative nature of achieving food safety objectives.
FastCasual editor Cherryh Cansler chats with catering guru, Erle Dardick, about the $124 billion catering industry and how technology is only part of a restaurant's successful catering strategy.
How do you make your restaurant so appealing, so addictive, that it draws guests back again and again? It’s a question that always troubling restaurant owners. This is where restaurant marketing becomes a deeply creative endeavor. It's all about storytelling. And the part that resonates with people is HOW the story is told. There are various frameworks we can use to construct a compelling story which captivates your guests.
Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history.
Researchers from Tulane University assessed the levels and risks of toxic metals in chocolates sold in the U.S., made from beans originating from different global regions.
The Federal Trade Commission recently issued a rule largely banning the use of non-compete agreements nationwide. The stated purpose of the rule is to address the significant harm non-compete agreements have inflicted on fair competition in recent years. While several states, including California, already have similar bans in place, the FTC determined that a nationwide rule was necessary as the state-by-state approach did not adequately solve the problem.
Westin Hotels & Resorts, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, today announced the opening of The Westin Resort & Spa Cam Ranh, marking the brand’s entry into Vietnam. Nestled along a long sandy beach on Vietnam’s south-central coast, this 207-key resort will offer a choice of spacious guest rooms, suites and pool villas, locally sourced cuisine and an extensive collection of well-being experiences designed to empower guests to be the best version of themselv
As summer heats up, boba drinks continue to burst onto new scenes. For chains like Starbucks and The Coffee Bean & Tea Leaf, limited-time boba offerings are making debuts—with berry accents at the former and brown sugar flavoring at the latter. Meanwhile, other chains dedicated to the bubble tea craze are working to reach new customers.
Earnings reports will always stand out, but even grand openings are no longer a coverage guarantee. When announcements are few and far between or stories fall flat, restaurants can stay top of mind by putting these factors to work.
While cheesecake is beloved by Americans, most Brazilians weren’t thrilled with the dessert until Mateus Navarro introduced them to Navarro Cheesecake. Self-proclaimed as the “best cheesecake in town,” Navarro brought the treat to São Paulo with the hopes of properly representing the American classic overseas. Furthermore, an American tradition wouldn’t be complete without American-made products; Navarro Cheesecake proudly stores their syrups in Cambro containers.
In the first four months of 2024, full-service branded hotels in Barcelona recorded a healthy performance increase, underpinned by growing tourism demand and the regulation constraining hotel development.
Polar Leasing Co. is announcing the promotion of Nate Roof, a former Polar Leasing refrigeration technician, to line supervisor. In his new position, Roof will ensure product quality and efficiency across the company’s full assembly line of cold storage solutions.
During a session at FoodService Director’s annual MenuDirections conference, the team shared how they build staffs’ confidence in the kitchen and get them to excited about scratch-made meals.
In February 2024, a group of Canadian and American researchers published a study in the journal Environmental Pollution that analyzed the presence of microplastics in 16 protein-based foods commonly found in supermarkets ( Environ Pollut. 2024;343:123233). The products included plant and animal proteins from both marine and terrestrial animals and with different levels of processing, such as breaded shrimp, Pollock fillets, chicken nuggets, pork loin chops, plant-based nuggets, and tofu.
Lynchburg, VA - The Craddock Terry Hotel, an award-winning boutique hotel located in the heart of Lynchburg, is thrilled to announce that Virginia Living Magazine has once again recognized it as one of the Best Hotels in Central Virginia. This prestigious recognition is part of the 12th annual Best of Virginia Readers’ Survey, in which over 50,000 readers participated.
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The hospitality industry could be one of the most beautiful and united working environments on the planet. So why, in 2024, are we seeing such global discrepancy across international tourism efforts to become single use plastic free? Tourists are the single biggest culprit of single-use-plastic waste and it is down to the hotels to motivate each other to take immediate action.
A recent study of canned tuna packed in oil and sold in Europe revealed toxic chemicals bisphenol A (BPA) and/or glycidol in all of the analyzed tuna products. Mercury and 3-MCPD were not found at levels high enough to cause concern.
Summer brings sunny days, lively crowds, and food trucks at every city corner and community event. As these mobile kitchens gain popularity, efficient food truck hood systems become essential. These systems not only ensure a safe cooking environment by removing excess heat and contaminants but food truck hoods also maintain air quality, crucial for both the staff inside the truck and the patrons outside.
Situated in the San Diego harbor, the hotel offers modernized accommodations and amenities, three sparkling pools, a state-of-the-art fitness center, four new dining concepts, and views of the marina and San Diego skyline.
The Canadian Food Inspection Agency (CFIA) has provided updates on its sampling and testing activities of retail milk for the presence of highly pathogenic avian influenza (HPAI) viral fragments. Additionally, Health Canada and CFIA recently completed a study on pasteurization’s efficacy against HPAI in milk.
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St. Regis Hotels & Resorts have announced the highly anticipated opening of The St. Regis Al Mouj Muscat Resort, marking the debut of the brand in Oman. Blending local heritage, avant-garde design and the timeless glamour of the St. Regis brand, the resort, developed by Alfardan Group, introduces the signature hallmarks born at New York’s finest address of Fifth Avenue and 55th Street, to the region’s luminaries.
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