Sat.Jul 06, 2024 - Fri.Jul 12, 2024

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Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty.

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Agrifoodtech Funding Drops 12.5% YoY, The De-Evolution of the Alt-Meat Revolution + More

Food + Tech Connect

Image Credit: Food Navigator Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. In the first half of 2024, agrifoodtech startups experienced a 12.5% year-on-year drop in funding, securing $7 billion across 427 deals.

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UK FSA Testing of Raw Pet Food Shows Dogs, Cats at Medium Risk of Salmonella Infection

Food Safety Magazine

Testing and sampling of raw dog and cat food sold at retail across the UK has shown a high prevalence of significant foodborne pathogens, putting pets and pet owners at varying risk of infection by different bacteria, according to the UK Food Standards Agency (FSA).

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Smart technology helping restaurants cut food costs, waste

Fast Casual

To stay afloat amid rising prices of food and labor, restaurants must use inventory management systems, handhelds, loyalty programs, menu auditing, QR codes and other restaurant-specific technology.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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What To Do When Your Guests Have Sticky Fingers

Modern Restaurant Management

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line. After a guest thief takes what they want, the restaurant must purchase replacements and eventually report the thefts to their insurance company, which in the long run will raise their premiums, creating an

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Ep. 173. 100 Years of the Pasteurized Milk Ordinance—And a Look Ahead at Dairy Food Safety

Food Safety Magazine

In this episode of Food Safety Matters , we are joined by milk and dairy safety experts from FDA, CDC, and NCIMS to mark 100 years since the Pasteurized Milk Ordinance (PMO) was adopted. We discuss the requirements and public health impact of PMO, the increasing consumer interest in raw milk and dairy, and the regulatory futures of milk and dairy safety and the PMO.

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Tech24 Acquires Arizona-Based Varitech

Foodservice Equipment Reports

Greenville, S.C.-based Tech24 has partnered with Varitech Commercial Services, an Arizona-based commercial refrigeration, HVAC and commercial kitchen equipment service and repair company. Varitech has served the refrigeration, HVAC and kitchen equipment needs of restaurants, assisted living facilities, hospitals and other commercial facilities throughout Southern Arizona since 1996.

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Value Meals: A 3M Strategy for Restaurant Success

Modern Restaurant Management

May was a challenging month for restaurant companies. Shares of major quick-service restaurant (QSR) brands experienced double-digit drops, consumer confidence declined, and traffic at fast-food restaurants was down by 2.1 percent , according to the Revenue Management Solutions (RMS) Monthly Trends report. Will the summer sun heat up sales? The Summer Outlook Triple-digit temps might light up lagging traffic, but QSRs aren’t going to wait for the post-beach visits.

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Marriott International and Eagle Hills Sign Agreement to Bring Ritz-Carlton Reserve to Ramhan Island, Abu Dhabi

Hospitality Net

Marriott International, Inc. and Eagle Hills announced the signing of an agreement to open the first Ritz-Carlton Reserve in the United Arab Emirates (UAE). Anticipated to open on Ramhan Island, an exclusive waterfront destination in Abu Dhabi, the property will offer a secluded escape complete with expansive views across the azure waters of the Arabian Gulf.

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FSAI Publishes Guidance for Industry on Safe Use of Probiotics in Food Supplements

Food Safety Magazine

The Food Safety Authority of Ireland (FSAI) has developed a guidance document to help food supplement producers and food businesses assess the safety of probiotics used in their products.

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New Owner of Mod Pizza To Accelerate Growth

Foodservice Equipment Reports

Mod Pizza announced July 10 that it will join Elite Restaurant Group. The new owners are “focused on accelerating growth,” according to the release. “MOD has an outstanding culture and passionate, loyal guests and employees,” says Michael Nakhleh of Elite Restaurant Group in a statement.

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Building a Culture of Consistent Foodservice Safety

Modern Restaurant Management

Professionals in the restaurant industry are acutely aware of the importance of food safety, but its day-to-day implementation continues to be a challenge. Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 percent of violations were due to inadequate sanitization of food contact surfaces.

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Why former Tropical Smoothie CEO is picking up pickleball

Fast Casual

The Pickle Pad, which recently signed a franchise deal to open in Phoenix, is seeking more franchisees to help grow its footprint throughout the U.S., specifically in the Southeast and Midwest regions.

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Eleven New Properties Join Relais & Châteaux

Hospitality Net

Just as our hotels and restaurants each celebrate their own uniqueness and distinct local connections, we appreciate our guests also want to pursue one-of-a-kind, unforgettable experiences. We invite you to discover the regions, gastronomy and art de vivre of these new members’ establishments in Africa (Botswana), the United States (Louisiana), Europe (Spain, Romania and France), Middle East (Israel and Egypt) and Asia (China and India).

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Strata, Markham Support Nonprofit Group

Foodservice Equipment Reports

Strata Group Purchasing Organization announced that its nonprofit group, Cooking Up Better Lives, has selected a recipient of the 2024 Better Lives Makeover. Hope Village in Fort Smith, Ark., earned the award. Hope Village serves as a campus of Village2Village, a nonprofit group that has assisted children-at-risk in Uganda, Thailand, El Salvador and Greece for 14-plus years.

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How Sustainable Water Solutions Can Enhance Efficiency and Environmental Impact in Restaurants

Modern Restaurant Management

Water is a precious resource that is becoming more scarce. The United States Environmental Protection Agency found that water used in hospitality and food service establishments accounts for an estimated 15 percent of the total water use in commercial and institutional establishments, amounting to an average of 25,000 gallons per day. With 58 percent of consumers prioritizing sustainability when dining out, embracing sustainability within restaurant operations isn’t just a goal, but

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Breaking bread and biases: Why restaurants (still) need more female voices

Fast Casual

The Fast Casual Executive Summit is hosting the panel "Breaking Bread and Biases: Empowering Women for Fast Casual Leadership," featuring women leaders discussing the benefits of gender diversity and teaching attendees to unlock a wealth of talent, improve decision-making and gain a competitive edge by fostering female leadership.

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Protea Hotels by Marriott Adds 84-Key Property in Luanda, Angola

Hospitality Net

Protea Hotels by Marriott makes its debut in Angola with the opening of Protea by Marriott Luanda. Situated between the city centre of Luanda and Talatona, the new hotel offers proximity to a wide range of business, sports and private event destinations, as well as leisure retreats near the sea. The hotel interior creates a comfortable ambience across its public space and 84 guestrooms and suites, using contemporary furniture in African-styled terracotta colour and furnishings made with locally

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RATIONAL Grows Corporate Chef Team

Foodservice Equipment Reports

RATIONAL USA has announced the following promotions and additions to its corporate chef team: “We are incredibly proud of Natasha and the work that she does at RATIONAL.

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Chinese fuel tankers being used to transport both fuel and food oil products, without any cleaning process between

Food Safety Tech

On July 2, the Beijing News reported that the state-run oil and grain company, Sinograin was using the same tanker trucks to transport both fuel and food oil products, without any cleaning process between. According to the website, ChinaMediaProject.org, the tankers were transporting soybean oils and syrups together with coal-to-oil (CTL) products, which use coal as a raw material to produce oil and petrochemical products through chemical processing.

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Pizzaiolo launches signature brand in Dana Point, California

Fast Casual

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere that was built from the ground up.

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Protea Hotels by Marriott Opens in Pretoria, South Africa

Hospitality Net

Protea by Marriott Pretoria Hatfield is strategically located in Hatfield, one of the most sought-after areas in Pretoria, providing business and leisure travellers with easy access to diplomatic, government and corporate offices as well as shopping centres, entertainment destinations and sporting facilities. The hotel features 203 contemporary guestrooms designed for comfort and style.

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Wendy’s Makes Plans To Enter New European Markets

Foodservice Equipment Reports

Wendy’s announced today, July 9, the signing of two new development agreements with franchisees in the Republic of Ireland and Romania. The franchisees plan to support Wendy’s expansion goals to develop hundreds of restaurants across Europe over the next decade, beginning in 2025. In 2021, Wendy’s re-entered the U.K.

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Halfway Gone, A Mid-Year Food Safety Check-up for your Foodservice Business

FoodHandler

July is often a time when a portion of us in the foodservice business are at our prime. In many areas of the country, we are in the midst of our busiest season of the year. Yet, for those in other foodservice operations it is a slower time of year, where we can spend time [.

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Food insufficiency among children lower in states that implemented universal free school meal programs

FoodService Director

A new study by the USDA’s Economic Research Service showed lower rates of food insufficiency among children located in states with universal free school meal programs compared to those in states that have no such program in place.

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Lodging Strategy: University Based Retirement Centers (UBRC)

Hospitality Net

It is a well-known fact that the COVID pandemic has worsened social isolation among older Americans as they lost their usual connections, services, and social support. Thus, the pandemic highlights the importance of social connection with its significant impact on both community-living older adults as well as those living in long-term care facilities.

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First Market Group Companies Enhance Portfolios

Foodservice Equipment Reports

Two sister manufacturers’ rep firms—First Market Group and First Market Group 14—continue to build out their portfolios. Most recently, FMG (MAFSI Region 12) announced it now represents Frosty Factory. Mark Rudd, one of its principal partners, says in the release he’s excited about representing one of the most comprehensive lines of frozen drink machines on the market.

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The Critical Role of Staff Training and Education in Food Safety for Foodservice Professionals

FoodHandler

In mid-June, my colleagues and I at Kansas State University offered our Serving up Science: The Path to Safe Food in Schools course. The course was sponsored by the United States Department of Agriculture Food and Nutrition Service and has brought 50+ school foodservice professionals to campus each year over the last several years to [.

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What is Food Sanitation? Tips for Effective Sanitation

FoodDocs

Every food handler must be aware of proper food sanitation practices that must be monitored every day. Learn what are the examples and the best practices.

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From Mexico to Tanzania: emerging global wellness trends

Hospitality Net

The global wellness industry has been going through a profound transformation over the last few years, driven by a renewed focus on holistic health and wellbeing.

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