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The hospitality industry is no stranger to buzzwords. From "luxury experience" to "personalized service," we’ve heard it all. But few terms have generated as much excitement—and skepticism—as Artificial Intelligence (AI).
The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.
In this episode of Food Safety Matters , we speak to Joelle Mosso about her work at Western Growers to help produce growers develop improved approaches to food safety and sustainability by considering the entire farm-to-fork continuum. She discusses microbial testing of agricultural water, the transition to sustainable packaging, hygienic design of farm equipment, and other topics.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Food safety is an issue that is critical to millions of people’s health every year worldwide. Maintaining a high standard of hygiene is essential in preventing contamination and ensuring all people receive the safest quality food products every time. Inspections and audits are the key components to the industry’s effort to maintain these standards. These processes help identify potential risks and hazards, ensuring companies are compliant with regulatory requirements, and to ultimately protect a
Here’s the scene of a restaurant using third-party delivery… Dine-in customers walk into the smell of delicious food, but the atmosphere feels more like a busy train station than a place to eat. Drivers are clustered around the hostess stand asking questions, sifting through bags of food looking for a specific name, or waiting for their assigned pickup to be ready.
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.
The recent Walk The Talk: AI in Hospitality and Travel event spotlighted critical challenges plaguing the hospitality industry and unveiled cutting-edge AI-driven solutions already transforming the sector. Industry leaders shared insights into how AI is tackling these pain points and offered a glimpse into the future of hospitality, showcasing innovative strategies and technologies that promise to redefine the guest experience.
Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries. Luckily, there are a number of strategies owners can take to minimize the amount payroll gobbles up. 1. Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes.
Featuring multiple restaurant brands, indoor and outdoor gathering spaces, interactive decor, weekly entertainment programming, a full bar, and private event capabilities, SocialBites offers elevated but affordable dining.
Cloudbeds, the innovative leader in hospitality management technology, today announced the strategic hiring of AI visionaries Amit Popat, Head of Machine Learning, and Nikhil Shah, Head of Data Science. This move marks a significant investment in artificial intelligence by Cloudbeds, aimed at developing unparalleled applications for the hotel industry and ushering in a new era of what’s possible for hoteliers.
Introducing a salad bar in your school’s cafeteria is essential for students’ health and well-being. As a school foodservice professional, you have the unique opportunity to promote nutritious eating habits that can last a lifetime. However, a salad bar requires careful planning and creativity to be successful; students have higher expectations than status quo ingredients and limp lettuce.
Artificial intelligence (AI) is transforming companies across all industries including the restaurant sector. Restaurants are integrating AI in many facets of their operations to gain a competitive advantage. Raydiant’s “The State of AI in Restaurants” report found that 62 percent of restaurant leaders believe that AI offers a significant competitive advantage to restaurants that adopt it, with 67% feeling well-positioned to leverage AI for market differentiation.
Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for success and changes Hetsel has seen over the years.
Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest hotel companies, has installed three beehives at Choice Hotel’s corporate headquarters at the Pike & Rose development in North Bethesda in collaboration with Bee Downtown to promote sustainability and local biodiversity with its. Pollinating a 3-mile radius from their hives, the estimated 150,000 honeybees housed at Choice have the potential to positively impact 18,000 acres of surrounding land.
Commercial ice cream machines are the backbone of any frozen dessert operation in the foodservice industry. These machines are crucial ice cream shop equipment enabling operators to create and serve fresh, delicious frozen refreshments in-house, like ice cream, gelato, yogurt, and sorbet. The magic of ice cream machines goes beyond these delightful swirls and tempting flavors.
In today’s world, restaurants are always looking for ways to manage transaction fees and optimize profitability. With the ever-changing financial landscape and technology improvements, there are many advancements in payment processing that restaurateurs should be aware of. One of the more popular solutions to helping a business thrive is dual pricing credit card processing.
S Brass and Bronze Works has announced it made a new hire and promoted two professionals. Here are the details: The appointments follow April’s news of a fresh leadership era at T&S Brass when Eva-Marie Fox stepped into the position of president and COO, while several others earned promotions.
A recent study has established a framework for identifying and prioritizing microbiological risks in infant food products. A web tool has been made available to the public.
In today's fast-paced world, convenience reigns supreme. This is especially true for the modern consumer who values speed and efficiency, particularly when it comes to grabbing a bite to eat. Drive-thrus have become a ubiquitous symbol of this convenience, offering a quick and easy way to satisfy hunger pangs. However, while a speedy drive-thru experience can attract customers, its impact on your bottom line can be a double-edged sword.
Smalls Sliders says it’s “slidin’ thru” the 300-store mark. It was just six months ago that the brand hit the mark of 200 stores open or under development. Now it has 300 stores open or under development across 24 states, six of which are sold out for future expansion.
Whatabrands, the company behind the Texas-based chain Whataburger, recently filed a lawsuit against a North Carolina restaurant group, What-A-Burger #13, in North Carolina's Middle District federal court claiming What-A-Burger #13 infringed on a federal trademark, unfairly competed with Whataburger, breached a contract, committed unfair and deceptive trade practices, and unfairly competed under common law.
Mexican restaurant chain Rosa Mexicano has announced the appointment of Matthew Licciardello as its new COO. “Licciardello is very accomplished with a wealth of experience and a proven track record in the hospitality industry. He will lead our operations team with excellence and innovation,” says Jim Mazany, CEO of Rosa Mexicano, in the release.
In the heart of a vast private estate with carefully restored gardens, seaside woodlands, rugged cliffs and secret beaches, a former hideout for the glitterati has reemerged as a sustainable and soulful luxury holiday destination that retains its glam-chic charm. Welcome to the inaugural season at Four Seasons Resort Mallorca at Formentor.
Thanks to whole genome sequencing (WGS) and other investigative data, two foodborne salmonellosis outbreaks previously thought to be separate have been linked to each other and have been associated with cucumbers.
The Multicultural Foodservice & Hospitality Alliance has a new leader in Erika Cospy Carr. A champion of diversity, equity and inclusion, Carr has nearly 20 years of experience across the public, private and nonprofit sectors. In her new role at MFHA, she will leverage her experience to ensure initiatives effectively address industry challenges and create tangible impact.
Accor’s leading premium brand Mövenpick proudly announces the opening of its first address on the Mediterranean coast of Türkiye. The newly opened Mövenpick Resort Antalya Tekirova features 383 rooms designed for guest comfort amidst Tekirova’s breathtaking atmosphere. Alongside its magnificent natural surroundings, the resort boasts various accommodation options and rich culinary experiences which guarantee unforgettable memories.
A Canadian foodborne listeriosis outbreak linked to plant-based milks has sickened at least 20 people, hospitalized 15, and caused three deaths. A recall has been issued.
Welcome back to the Restaurant Technology Guys Podcast! Today, we’re excited to dive into a game-changing discussion about the future of order pickup solutions with Ashley McNamara, VP of Marketing at Apex Order Pickup Solutions. This blog post is a summarization of our engaging conversation, highlighting the innovative ways Apex is transforming the restaurant industry.
Paradigm member Kitchen Resource Group has announced its merger with Swanson-Girard Associates. This new entity, named Culinary Concepts, will be led by managing partners B.C. Roberts III, Paul Swanson and Sean Girard. Culinary Concepts will serve as a member of Paradigm, which is a collection of rep firms. Paradigm partner member Jim Zink says, “We are thrilled to see these companies combine.
In today’s competitive job market, employer branding has become an essential strategy for attracting and retaining top talent. However, many managers still don’t know what exactly constitutes a strong employer brand. Is it down to company culture, work-life balance, benefits and compensation, or is there some other secret sauce that makes an employer desirable?
The deal will provide new opportunities in Florida, Georgia and the Carolinas, according to the buyer. It also cited increased potential for private-brand sales.
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