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Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King
With so many restaurant loyalty apps out there, how can you encourage customers to choose yours over the competition? Value is the key to long-term loyalty. From the operator’s perspective, apps offer many business benefits but it’s important to remember that your loyalty app is also designed to build relationships between you and your customers. […] The post Adding value to your restaurant loyalty program appeared first on Restobiz.
Image Credit: Forbes Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. The Boar’s Head deli meat empire is facing significant turmoil as it grapples with multiple crises, including a fatal listeria outbreak, the shutdown of a key plant, and internal conflicts between its founding families.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
As a result of the Great Chicago Fire that killed 250 people in 1871, the National Fire Protection Association has declared the public observance of Fire Prevention Week since 1922, marking more than 100 years this year of the public observance. The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record.
Toronto, ON, Canada– September 25, 2024 – Sculpture Hospitality , the pioneering leader in beverage and food inventory management solutions, is excited to announce the launch of its new Ordering feature. This cutting-edge tool is designed to streamline the ordering process for its clients, further enhancing their ability to manage inventory efficiently.
The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.
The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.
Improving the guest experience is always top of mind for restaurant operators, and today’s technology can help increase table turnover, alleviate some of the labour stresses, and simplify the ordering process. From tablets at the table to self-ordering kiosks, restaurant technology continues to evolve to raise restaurant revenues and help operators deliver on guest expectations. […] The post How kiosks and tablets can help improve customer experience appeared first on Restobiz.
Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” to strategic decisions such as, “Should we use a patchwork of digital features or one platform?” But these questions don't require an either-or answer. With today’s technology, bar and lounge operators can have the best of both worlds.
Onsite with FSD: A fascinating agricultural conversation with Colin Cureton of the University of Minnesota Forever Green Initiative and American Hazelnut Co.'s Emma Dempsey.
When we dig into the data, it’s easy to see that desserts can serve up a feast of sweet sales. The research firm Datassential reported that 95% of consumers surveyed had a dessert within the past week–and the majority, 63%, had a dessert within the past day.
A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.
The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.
When it comes to running your restaurant, there aren’t many more important things than keeping your kitchen stocked with the right ingredients. Having enough stock ensures smooth operations and happy customers.
“Success depends upon previous preparation, and without such preparation there is sure to be failure.” – Confucius Mise en place (also known as “the meez” or simply “mise”) isn’t a suggested practice or optional task. It’s a way of life in the restaurant world and a necessary skill for new cooks to master. Everything in […] The post What Is Mise en Place?
Nearly half of restaurants fail in their fifth year of business. My long and largely positive journey in the industry hasn't been without challenges. That’s part of the price of doing business – especially when you own multiple restaurants. But if you learn from failures and misfortunes as we have, those experiences can spur you to even more success.
University of Michigan Executive Chef Bouakhanh “Bou” Greene, CEC, shares her chef journey, which includes ongoing learning, nonstop innovation and joy in lifting up others along the way.
With the U.S. catering market hovering around $70B and more companies returning to the office, restaurants are more focused than ever on ways to scale their catering channel. For many brands, from QSR to Casual Dining, it offers a reliable way to diversify revenue streams and expand market reach.
With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.
When it seems like restaurant marketing is focused on social media platforms, is a website still necessary? "Yes," says Matt Plapp, CEO of Restaurant Marketing That Works. In this video, he details the practical must-have features for a restaurant’s website that can attract more customers and drive sales such as telling your story, showing off your best dishes, and making sure your site’s functionality is seamless.
UNC-Wilmington’s Chef Ryan Andress and Aramark Collegiate Hospitality VP of Marketing Deb Parnigoni share behind-the-scenes stories from regional to national competition and beyond, with culinary sneak previews for the fall semester.
First it was Kuwait and now Dubai for Chipotle in the Middle East. This week, the brand announced the opening of its first restaurant in Dubai. Measuring 6,000-square-feet, the restaurant is set in a marquee location along a beachside boulevard at The Beach at Jumeirah Beach Residence.
Soundtrack Your Brand , a global music streaming service for businesses, commissioned an independent research firm to survey 150 brand leaders in the restaurant, hospitality and retail industries on the challenges and opportunities in music branding experiences. Among the findings: A staggering 91 percent of brand leaders affirm that music can make or break their customer experience 95 percent see music as an equally important brand ambassador, much like their employees 72 percent are facing cha
U.S. Senators Edward Markey and Cory Booker recently wrote a letter to the U.S. Food and Drug Administration (FDA) urging the agency to revoke its authorization for phthalates in food contact materials, arguing that the chemicals are proven to be toxic.
Event sponsorship positions your brand and message in the spotlight of the people that matter. With events teams expecting a 10% increase in attendees this year and 86.4% of organizers planning to maintain or increase their events in 2024, in-person events are thriving. With that in mind, how can you choose the right event to sponsor to generate the best possible return on investment?
On October 1—the first effective date of the U.S. Food and Drug Administration’s Human Foods Program (FDA’s HFP), as the agency begins implementing its reorganized structure—the HFP introduced a streamlined approach for processing complaints from the public about foods and dietary supplements.
Extended Stay America, the nation’s leading mid-priced extended stay hotel brand, is proud to announce its renewed designation as the Official Hotel Partner of the American Cancer Society. Over the next two years, Extended Stay America will provide a total of 100,000 free and discounted room nights per year to cancer patients and their families, a total value of over $7 million.
In an industry where ingredient changes and product updates are constant, staying efficient and organized is critical. Trustwell’s Genesis Foods provides manufacturers with powerful tools to streamline recipe reformulation, ingredient tracking, and regulatory compliance, enabling your team to adapt quickly without sacrificing accuracy.
Start with haunting cocktails, including Orange Hocus Pocus Fizz, move onto pumpkin pho and then finish the enchanted evening with pumpkin bread pudding.
Members of Congress have written a letter to the U.S. Department of Agriculture (USDA) asking the agency to answer questions about its inspection actions leading up to the fatal Boar’s Head listeriosis outbreak, and about its authorities to and processes for preventing such events.
Terry O’Brien is the new chief executive officer of TriMark following the resignation of Tom Wienclaw, CEO since July 2023. O’Brien, whose installment was announced today, Oct. 3, hails from Chef Holdings, where he was CEO and board director of the company and its subsidiary, CTI Foods. This year, he joined the board of directors at Farmer Brothers Coffee.
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