Modern Restaurant Management

APRIL 8, 2024

When you jump into the world of Industrial and Organizational (IO) Psychology, culture is a predominant theme. That’s because one of the secrets to performance within any group, whether that is in the workplace, organizations, and even at home is to become cohesive, and the catalyst for cohesion is through culture. And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining g

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Food Safety Food Supply Customer Service Customer Service 187

Restobiz

APRIL 12, 2024

As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online […] The post Can you improve your restaurant’s online ordering system?

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Online Ordering Systems Customer Experience 228

Sculpture Hospitality

APRIL 11, 2024

We're thrilled to share with you a must-listen (or watch) resource for anyone in the hospitality industry looking to elevate their inventory management game.

Inventory Management 122

Inventory Management Inventory Hospitality Hospitality 122

Food Safety Magazine

APRIL 10, 2024

The European Commission recently made changes to the maximum levels of the mycotoxin deoxynivalenol (DON) in food with Commission Regulation (EU) 2024/1022, amending Regulation (EU) 2023/915.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Food and Beverage

Modern Restaurant Management

APRIL 9, 2024

According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.

Purchasing 203

Purchasing 203

Sculpture Hospitality

APRIL 9, 2024

The restaurant hustle never sleeps, and neither do the challenges that come with it. As a restaurant manager, you’ve likely experienced your fair share of inaccurate inventory , inefficient processes, product waste, and potentially even lower-than-expected profit margins.

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Inventory Restaurant Management Restaurant Manager 122

Food Safety Magazine

APRIL 12, 2024

Researchers from Osaka Metropolitan University have achieved simultaneous detection of Escherichia coli and Staphylococcus aureus in real-world samples, on-site and within an hour, using a handheld electrochemical device.

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Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales.

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Inventory Point of Sale Food Preparation Staffing 196

Food Quality & Safety

APRIL 11, 2024

On April 10, the Environmental Protection Agency (EPA) implemented first-ever restrictions on the perfluoroalkyl and polyfluoroalkyl (PFAS) substances in drinking water, a pivotal move in shielding public well-being from waterborne hazards. EPA’s cap target six PFAS compounds, including two of the oldest and most widespread PFAS—PFOA and PFOS—at 4 parts per trillion.

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Hospitality Net

APRIL 10, 2024

The international and innovative hotel brand, YOTEL, welcomes guests to its highly anticipated opening of YOTEL Geneva Lake, featuring Switzerland’s first Nordic-inspired gastronomy destination.

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Food Safety Magazine

APRIL 8, 2024

Kathleen Glass, Ph.D., will receive Food Safety Magazine 's Distinguished Service Award for 2024. The award will be presented at the 2024 Food Safety Summit, taking place May 6–9 in Rosemont, Illinois.

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Food Safety 111

Modern Restaurant Management

APRIL 9, 2024

More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. A promising 71.6 percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive.

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Inventory Customer Service Customer Service Inventory Management 192

Fast Casual

APRIL 9, 2024

Although there are no guarantees that a new location will be a success, choosing the right location can increase the chances dramatically. Download this white paper for some best practices when it comes to seeking a new location for your new restaurant.

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Hospitality Net

APRIL 10, 2024

Mirroring its identity as a fortress built near the water, Arabella Beach Hotel, Vignette Collection gives a glimpse into Kuwait’s rich heritage to capture the breath-taking allure of the region.

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Food Safety Magazine

APRIL 9, 2024

This article discusses the recent wave of state bills on food additives that have emerged following the California Food Safety Act , FDA’s activities in an effort to get ahead of an inconsistent patchwork of legislation, and criticisms about these bills voiced by legislators, regulators, and industry stakeholders.

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FDA Food Safety 111

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition.

Customer Experience 189

Customer Experience Recipes Inventory Inventory Management 189

Foodservice Equipment Reports

APRIL 11, 2024

S Brass and Bronze Works has made several changes to its leadership team. The updates mark a “significant milestone in the company’s trajectory,” the release states. Details include the following: Earlier this month, T&S Brass shared it appointed two professionals to its sales team within the foodservice division.

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Hospitality Net

APRIL 8, 2024

HSMAI Staff recently had the opportunity to chat with David C. Edelman, a speaker at the HSMAI Commercial Strategy Conference, June 25-26 in Charlotte. David is author of the upcoming book, Personalized: Customer Strategy in the Age of AI, and is a sought-after advisor on digital transformation and marketing. As CMO, David guided Aetna (now part of CVS Health) through becoming a digitally oriented, customer-centric brand.

Customer Experience 109

Customer Experience 109

Food Safety Tech

APRIL 9, 2024

Global public health and safety organization NSF is now offering California Proposition 12 (Prop 12) certification for American meat and egg distributors that are distributing products in the state of California. Prop 12 is an animal welfare law enacted by the state of California on January 1, 2024, that sets higher standards for confining certain farm animals.

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Food Supply Purchasing 105

Modern Restaurant Management

APRIL 11, 2024

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a

Customer Service 186

Customer Service Customer Service Restaurant Management Restaurant Manager 186

Foodservice Equipment Reports

APRIL 9, 2024

Craveworthy Brands, which oversees a number of legacy and emerging restaurant brands, has partnered with an Energy as a Service company to drive down energy consumption.

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Hospitality Net

APRIL 9, 2024

The Eternal City’s revitalised gallery-hotel showcases enhanced creative flow and 200 new contemporary artworks following three-month rejuvenation by Studio Marincola.

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Food Safety Magazine

APRIL 11, 2024

AOAC INTERNATIONAL's metals scientific community has formed a working group to review regulations and requirements for metals content in food, and to update the AOAC Standard Method Performance Requirements for metals analysis. The working group is also reviewing existing methods based on Codex Alimentarius requirements for metals analysis.

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Food Safety Tech

APRIL 9, 2024

Recently published data from an FDA sampling assignment carried out in 2022 and 2023 to test imported honey for economically motivated adulteration (EMA) found that 3% of samples were adulterated. The sampling was designed to identify products that contained undeclared sweeteners that are less expensive than honey, such as syrups from cane and corn.

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FDA 105

Foodservice Equipment Reports

APRIL 9, 2024

Papa John’s Int’l. today announced plans to open 50 new restaurants by 2028 in partnership with franchisee Nadeem Bajwa and his company, The Bajco Group. The agreement will expand the Papa Johns footprint in The Bajco Group’s existing markets across the Midwest and in Arizona, Pennsylvania and Florida. The franchisee currently operates more than 200 restaurants and has a goal of owning 500.

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Hospitality Net

APRIL 9, 2024

IHG Hotels & Resorts, one of the world’s leading hotel companies, and Google Cloud, today announced an expanded partnership that will fuel new customer experiences within the IHG One Rewards mobile app. With Google Cloud’s technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digi

Customer Experience 108

Customer Experience 108

the CAMBRO blog

APRIL 10, 2024

In recent years, the lines between commercial and home kitchens have blurred. Thanks to a growing interest in culinary experimentation at home, many consumers are investing in high-quality kitchen equipment once reserved for professional chefs. Whether you’re a budding home cook or a seasoned foodie, there’s an array of commercial kitchen products that can elevate your culinary creations to new heights.

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Chef Commercial Kitchen Kitchen Equipment 103

Food Safety Tech

APRIL 9, 2024

The U.S. House Committee on Oversight and Accountability will hold a hearing on April 11, 2024, tiled “ Oversight of the Food and Drug Administration.” The hearing will examine the Oversight Committee’s ongoing investigations into the FDA response to several issues, including the infant formula crisis and food safety, drug shortages, facility inspections, hemp regulation, regulation of tobacco and nicotine products, and over-the-counter decongestants.

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FDA Food Safety 104

Foodservice Equipment Reports

APRIL 9, 2024

Hoshizaki America has a twofold personnel update, with a promotion and a new hire changing its makeup. Being promoted is Sally Ray, who has held marketing roles of increasing responsibility over the past eight years. Ray will now step into a new role as the VP of marketing.

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Hospitality Net

APRIL 9, 2024

Marriott International opened the doors of its first all-inclusive resort, the Marriott Cancun, An All-Inclusive Resort, in the Quintana Roo region of Mexico. Nestled along the turquoise waters of the Gulf of Mexico in the heart of Cancun’s Hotel Zone, the opening of Marriott Cancun, An All-Inclusive Resort marks the first-ever all-inclusive resort fully conceptualized by the Marriott brand.

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