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Have you ever received an enticing discount text promotion from a restaurant, only to discover you’re logged out of your account, or the link takes you to an app you don’t have? That inconvenience can be enough to stop you from ordering. What if you could remove that friction from your customer experience? The next generation of messaging technology makes it possible, allowing people to order seamlessly from the text itself while still receiving an immersive brand experience.
Winter weather means warmer cycle menus The start of a New Year means many things to many people, but one thing it means for everyone is winter weather. Depending on where you are, it may even mean bitterly cold winter storms (1). Every industrys food services have different requirements and needs, but we all get cold. If your food service management hasnt already adjusted your menus to include piping hot drinks, warm soups, and other wintertime comfort foods, now is the time to be ready for any
Hotel Communication Network (HCN) is on a quest to radically transform the way hoteliers think about in-room tablets. This year the company will introduce new, no-cost guest services for its Navigator 2.0 tablets, such as digital magazines, music streaming, AI-based itinerary planning, merchandising, ecommerce, and much more. Terry Donnelly has recently joined the company to serve as Chief Revenue Officer and begin driving an immediate return on investment for owners and operators.
Also in this weeks K-12 legislative update: A federal whole milk bill clears a hurdle to becoming law, an Arkansas bill that would provide universal free school breakfast heads to the governor's desk, and school nutrition bills in Wyoming and Utah fail to pass.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. With the January 20, 2026 compliance deadline for the U.S. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. While the rule targets all links in the supply chain such as manufacturers and distributors, its ripple effects can empower restaurants to respond more
Dine Brands Global, the parent company of Applebee’s Neighborhood Grill + Bar, IHOP and Fuzzy’s Taco Shop, has announced the grand opening of its first dual-branded Applebee’s/IHOP restaurant in the U.S. The new restaurant, run by franchisee Ramzi Hakim Group, opened to the public today (Feb. 18) in Seguin, Texas, just outside of San Antonio.
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Dine Brands Global, the parent company of Applebee’s Neighborhood Grill + Bar, IHOP and Fuzzy’s Taco Shop, has announced the grand opening of its first dual-branded Applebee’s/IHOP restaurant in the U.S. The new restaurant, run by franchisee Ramzi Hakim Group, opened to the public today (Feb. 18) in Seguin, Texas, just outside of San Antonio.
The iconic Glasgow Marriott Hotel, a leading destination in the city, has completed the extensive multi-million-pound refurbishment with the reopening of its Leisure Club, Fitness Centre, and luxurious spa facilities. Marking the final phase of the hotels comprehensive transformation, which was announced last year, the upgraded leisure amenities are now open to guests and members, further reinforcing the hotels position as a premier leisure destination in the heart of Glasgow.
This tropical treat starts with a base of Otis Spunkmeyer Macadamia Nut Cookies and ends in the Florida Keys with coconut frosting and a dusting of lime zest.
Are you ready to unlock the real secret to building wealth in the restaurant industry? It’s probably not what you think, and it might even be easier than what you’re doing now. Every story deserves an unforgettable ending. In 2018, I opened a self-serve tap house and sports bar called Auggie’s Draft Room. Of all the concepts I’ve brought to life, this one stands out as my most successful.
Shipley Do-Nuts is filling a gap in its U.S. map with the opening of its first North Carolina unit. The store, located in Concord, is owned by husband-and-wife team John and Lillian Brijeski. The brand has plans for five additional Charlotte-area locations.
The beginning of a new year always presents the perfect opportunity to debate which trends faded and which came to fruition over the course of the past year, while looking ahead to identify new ones that are underfoot. This reflection is all the more relevant given that the hospitality industry is highly dynamic, as it swiftly adapts to shifting consumer trends, technological advances and socio-economic changes.
Fight off winter's chill with two new variations on the mighty margarita, key lime cookies and more. Be sure not to miss the jerk jackfruit burgers at the end.
When doors close , windows of opportunity open with vacant real estate providing new homes for growing F&B brands. According to the hospitality experts at Washington D.C.-based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints.
Columbus, Ohio-based Zink Foodservice has two new additions. Mike Colvin joins as equipment territory manager in Central Ohio and Lauren Adamski as territory manager in Illinois.
Traveling in luxury is not just about the lavish surroundings, exquisite dining, and personalized service; its also about understanding the unspoken etiquette that accompanies high-end experiences. One of the most nuanced aspects of this etiquette is tipping. While it may seem straightforward, tipping in luxury hotels can be a complex affair influenced by culture, service quality, and the specific roles of the staff.
We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.
With only one week until The NAFEM Show, two exhibitors are already linking up. On Feb. 19, CFS Brands announced its acquisition of Mercer Culinary. Ronkonkoma, NY-based Mercer Culinary, founded in 1976, offers cutlery, kitchen tools, bar supplies and apparel.
The Luxury Collection, part of Marriott Bonvoys portfolio of over 30 extraordinary hotel brands, proudly announces the highly anticipated of Londoner Grand, a Luxury Collection Hotel, Macao. Situated in the heart of the Cotai Strip, this landmark property redefines luxury by seamlessly blending Macaos East-meets-West cultural heritage with The Luxury Collections authentic approach to exceptional experiences.
At the end of a long day, probably the last thing anyone in a foodservice operation wants to do is to clean the dishmachine. It takes time right at the point when people want to go home. And dealing with a dirty dishmachine is not always the most pleasant task. Its one of those jobs that it would be really easy to put off until tomorrowor next week.
"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well.
Lets be honest, the current influencer marketing model for hotels often feels like a race to the bottom. Hotels are bombarded with requests for free stays, often from "influencers" with questionable engagement and a focus on their own personal brand, rather than the hotels story. Meanwhile, genuine storytellers and content creators who could truly showcase a hotels unique offerings are often overlooked.
In times of uncertainty, its important to remember we do have control. There are always small actions we can take to enact change, even when so much around us feels overwhelming. Right now, many of us who are committed to transforming our food systems (for the better) are feeling the effects of the chaos, but the truth is: We can still take action even when we may feel a little stuck in the mud.
We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.
Freshii has started to roll out new high-speed ovens outfitted with what it calls “game-changing technology.” By this summer, the chain expects the equipment to be in place across the bulk of its portfolio, and it will add the equipment across all units by year’s end.
At the end of a long day, probably the last thing anyone in a foodservice operation wants to do is to clean the dishmachine. It takes time right at the point when people want to go home. And dealing with a dirty dishmachine is not always the most pleasant task. Its one of those jobs that it would be really easy to put off until tomorrowor next week.
Meticulous planning and attention to detail are required to design a functional hotel kitchen. From planning out all the necessary zones properly to choosing the right kitchen equipment that aligns with kitchen design, it is essential to make well-informed decisions to ensure everything works out for the long term. The choices you make affect your hotels or restaurants efficiency, functionality, and efficacy.
Melkonian Capital Management and RAL Companies today announced the official groundbreaking and public sales launch of Mandarin Oriental Residences, Grand Cayman which is destined to be the islands most exclusive enclave featuring the new Mandarin Oriental, Grand Cayman Hotel. Scheduled for completion in Q1 2028, the development marks Mandarin Orientals first new construction resort and residences in the Caribbean and is set to deliver an unparalleled level of luxury.
In recent years, through regulations created under the Food Safety Modernization Act, the FDA has adopted a preventive approach to food safety, in contrast to the Whack-A-Mole strategy of dealing with foodborne illness that proceeded the FSMA. Thus, an alphabet soup of new processes, such as HACCP and HARPC, have taken center stage. But with so much food being imported from other countries, these regulations could very easily be undermined.
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