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A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha
Repeat business is a restaurant’s bread and butter, and this means loyalty and retention is top of mind for many operators. According to studies, it costs a business 25 times more to acquire a new customer than it does to keep one, so it’s in your best interest to make customer loyalty your top priority. […] The post Stepping up your loyalty program appeared first on Restobiz.
Operators’ stance on key social issues can affect whether customers opt to eat at a restaurant; 71% of consumers say their personal values influence their food choices.¹ As a result, a growing number of eateries are expressing opinions about inequality, climate change and other concerns—and physically supporting causes through endeavors such as donating menu proceeds and providing culinary services at fundraising events.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
QR codes have rapidly transformed the traditional restaurant landscape in recent years. Their contactless nature and ease of use earned them an excellent reputation, especially at the height of the COVID-19 pandemic. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience.
By Sander Meijers From contactless payments to food delivery platforms, the pandemic was the catalyst for many restaurants embracing today’s technology. However, restaurants have the opportunity to further enhance the customer experience and build brand loyalty through payment technology. The days of ordering food delivery from your local restaurant over the phone, running to an […] The post Leveraging payments for better restaurant experiences appeared first on Restobiz.
Here are some of the frontline and back-of-house staffer submissions from the higher education dining community that Food Management received in response to its call for nominations of Foodservice Heroes who stepped over the past year to keep customers fed.
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Here are some of the frontline and back-of-house staffer submissions from the higher education dining community that Food Management received in response to its call for nominations of Foodservice Heroes who stepped over the past year to keep customers fed.
Image Credit: Courtest Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Renowned chef José Andrés delighted diners at China Chilcano by serving cultivated chicken from Good Meat, following Upside Foods’ debut of their own cultivated chicken in San Francisco.
Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? According to a recent survey by Wakefield Research, 90 percent of business respondents said they lack confidence that their business is adequately insured.
By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […] The post Tech talk: the future of restaurants appeared first on Restobiz.
Child nutrition director for Barbour County Schools in Philippi, W.V. will lead organization representing 50,000 school nutrition professional members nationwide for the next year.
oday, Margaritaville, the global lifestyle brand, announced the debut of Margaritaville Resort Lake Tahoe, slated to open at the end of 2023. This will be the brand’s first lodging location in a ski destination and the only all-suite resort in the south Lake Tahoe basin. Nestled at the base of Tahoe’s famed Heavenly Mountain Resort in the Sierra Nevada Mountains, the 399-room Margaritaville Resort Lake Tahoe will be the ultimate year-round destination for those seeking a slice of paradise amidst
In this episode of “The Main Course,” host MRM Executive Editor Barbara Castiglia chats with Justin Howe, the CEO of HTeaO, a Texas-based company that focuses on iced tea. Coming from a restaurant family, Howe’s unique insights into the industry have been key to the success of his iced tea concept. His diverse entrepreneurial background, which includes experience in the construction and aircraft management industries, has enabled him to create a fresh and successful concept in
Mandarin Oriental Hotel Group will open its third London hotel in the British capital in 2028. Situated on London’s South Bank with dramatic views over St Paul’s Cathedral, Mandarin Oriental Bankside, London is positioned ideally to access both the City of London and the West End theatre and shopping districts, offering a perfect base for leisure and business travellers.
In the ultra competitive landscape of bars and restaurants, providing unique and unforgettable experiences for your patrons is crucial. While for many sports bars, traditional flatscreen televisions have been the norm for watching sporting and live events, it’s time to take your establishment to new heights by upgrading with a game changing addition.
Inventory management is a critical component of any restaurant’s success. By effectively managing inventory, restaurants can reduce waste, improve efficiency, and boost profits. In this series of articles, we will explore key aspects of inventory management in restaurants, starting with forecasting demand. What Is Forecasting Demand? The first step in effective inventory management for foodservice […] The post Restaurant Inventory Management: Forecasting Demand appeared first on The
In the latest updates on the regional market performance of the hotel industry in the United Kingdom, we share year-to-date data from May for 2023 compared to the same period in 2022 and 2019, according to HotStats’ monthly Hotel Benchmarking reports.
Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option. Research shows that customers of all ages are growing more receptive to kiosks in restaurants, with the majority of consumers indicating they would visit a restaurant more often if it offe
Data holds the key to unlocking the full potential of your restaurant. In our upcoming blog post, we'll explore the transformative power of restaurant analytics. Discover how data-driven decision-making can enhance menu optimization, streamline operations, and drive profitability. Stay tuned for valuable insights on leveraging the latest tools, setting effective KPIs, and harnessing predictive analytics to stay ahead of the competition.
While the gold, silver and bronze winners of the 2023 Loyal E. Horton Dining Awards, Nutrition Awards and Sustainability Awards were announced in May, the Grand Prize winners will be announced on Saturday, July 22, during the NACUFS 2023 National Conference in Baltimore.
The latest chapter of The Ritz-Carlton, Naples’ storied history has arrived, as the luxury Florida resort is now open and welcoming its Ladies and Gentlemen, loyal guests, and the Naples community home once again. The legendary beachfront resort has unveiled a dramatic transformation including the addition of the new Vanderbilt Tower, which features an expansive new Ritz-Carlton Club Lounge and more than seventy club-level guestrooms, along with a new resort lobby, and three new dining experienc
Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems. With this approach, location operators often felt like these audits were punitive and they’d “get in trouble” for any non-compliance issue.
Download the survey results here When we hear the phrase “alternative protein” in food-related news, we may think about the plant-based products that have grown in popularity over the past few years. And while plant-based burgers and nuggets have already piqued the curiosity of Americans, even more new and innovative proteins have recently hit the market—one of the most notable being cell-cultured meat.
Six chefs, champions from regional competitions held around the country, will compete in the NACUFS 2023 Culinary Challenge on Thursday, July 20 in Baltimore.
Dorado Beach, a Ritz-Carlton Reserve, is proud to announce the opening of Flor de Sal this summer. Situated within the stunning coastal haven of Dorado Beach, Flor de Sal combines the rich traditions of Italian cuisine with a unique emphasis on the flavor profiles of salt.
Restaurant ownersmust understand their insurance needs to protect their investment. In this episode of “ The Main Course ” host MRM Executive Editor Barbara Castiglia invited John Cassetta , Sales Manager at CoverWallet — a commercial business insurance company, to provide insights and clarity on the critical topic of insurance for restaurant owners.
Newly Wed Foods, an ingredient supplier is recalling 6 million pounds of batters/breaders due to Salmonella. This recall will not be listed on the normal recall page because it is not product that is sold to the consumer. Rather, it is posted on the Enforcement Report page - Enforcement Report (fda.gov). Batter and breader are used in breading applications for foods that will be cooked, generally fried.
As part of its promise to preserve pristine natural environments and conserve resources, Anantara Desaru Coast Resort & Villas has expanded its CSR programme to further align it with the brand’s sustainability ethos. The new initiatives aim to protect the ecosystems, on both land and water, of Desaru Coast – a beautiful coastal area where a dense mangrove forest gives way to a handsome beach of golden sand.
The U.S. Food and Agriculture (FA) sector is facing significant risks that require improved communication and collaboration between industry and government agencies. On July 13, the FDA, USDA and Department of Homeland Security (DHS) released the 120 Day Food and Agriculture Interim Risk Review , which provides a review of critical and emergent risks to the FA sector, as well initial mitigation strategies, factors contributing to risk and proposed actions to address risks.
In late June, FDA announced an update to its January 31 proposal to create a unified Human Foods Program (HFP), which includes a new model for the Office of Regulatory Affairs (ORA). The update aims to enhance coordination, prevention, and response activities across the agency. Since the original announcement , a group of agency officials with expertise in different functional and operational areas has been working to identify additional opportunities to bolster operations within the new Human F
1 Hotel Mayfair opened Thursday 13th July 2023, making its debut as the first European property of the 1 Hotel’s mission-driven portfolio. 1 Hotel Mayfair is setting a new benchmark for lower impact luxury in London, introducing a destination, community and platform for change for travellers and Londoners alike.
Each year, 200,000 people in the U.S. require emergency medical care due to allergic reactions to food. Common foods that trigger allergic reactions include certain types of seafood, dairy, nuts, wheat, soy and sesame. For some, food allergy reactions can be serious and even life-threatening, requiring immediate treatment via the drug epinephrine. Allergens are also one of the leading causes of food recalls globally.
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