Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

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Customer Experience Staffing Customer Service Customer Service 167

Food Management

JULY 13, 2023

Child nutrition director for Barbour County Schools in Philippi, W.V. will lead organization representing 50,000 school nutrition professional members nationwide for the next year.

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School Nutrition Nutrition 130

Restobiz

JULY 14, 2023

Repeat business is a restaurant’s bread and butter, and this means loyalty and retention is top of mind for many operators. According to studies, it costs a business 25 times more to acquire a new customer than it does to keep one, so it’s in your best interest to make customer loyalty your top priority. […] The post Stepping up your loyalty program appeared first on Restobiz.

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Customer Experience 130

Food + Tech Connect

JULY 10, 2023

Image Credit: Courtest Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. Renowned chef José Andrés delighted diners at China Chilcano by serving cultivated chicken from Good Meat, following Upside Foods’ debut of their own cultivated chicken in San Francisco.

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Chef 130

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Food and Beverage

Modern Restaurant Management

JULY 11, 2023

QR codes have rapidly transformed the traditional restaurant landscape in recent years. Their contactless nature and ease of use earned them an excellent reputation, especially at the height of the COVID-19 pandemic. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience.

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Customer Experience Chef 126

Restobiz

JULY 11, 2023

By Sander Meijers From contactless payments to food delivery platforms, the pandemic was the catalyst for many restaurants embracing today’s technology. However, restaurants have the opportunity to further enhance the customer experience and build brand loyalty through payment technology. The days of ordering food delivery from your local restaurant over the phone, running to an […] The post Leveraging payments for better restaurant experiences appeared first on Restobiz.

Customer Experience 130

Customer Experience 130

Hospitality Net

JULY 13, 2023

oday, Margaritaville, the global lifestyle brand, announced the debut of Margaritaville Resort Lake Tahoe, slated to open at the end of 2023. This will be the brand’s first lodging location in a ski destination and the only all-suite resort in the south Lake Tahoe basin. Nestled at the base of Tahoe’s famed Heavenly Mountain Resort in the Sierra Nevada Mountains, the 399-room Margaritaville Resort Lake Tahoe will be the ultimate year-round destination for those seeking a slice of paradise amidst

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Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? According to a recent survey by Wakefield Research, 90 percent of business respondents said they lack confidence that their business is adequately insured.

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Staffing Food Service Food Service Hospitality 88

Food Management

JULY 11, 2023

While the gold, silver and bronze winners of the 2023 Loyal E. Horton Dining Awards, Nutrition Awards and Sustainability Awards were announced in May, the Grand Prize winners will be announced on Saturday, July 22, during the NACUFS 2023 National Conference in Baltimore.

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Nutrition 130

Restobiz

JULY 10, 2023

By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […] The post Tech talk: the future of restaurants appeared first on Restobiz.

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Hospitality Net

JULY 10, 2023

The latest chapter of The Ritz-Carlton, Naples’ storied history has arrived, as the luxury Florida resort is now open and welcoming its Ladies and Gentlemen, loyal guests, and the Naples community home once again. The legendary beachfront resort has unveiled a dramatic transformation including the addition of the new Vanderbilt Tower, which features an expansive new Ritz-Carlton Club Lounge and more than seventy club-level guestrooms, along with a new resort lobby, and three new dining experienc

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Modern Restaurant Management

JULY 13, 2023

In this episode of “The Main Course,” host MRM Executive Editor Barbara Castiglia chats with Justin Howe, the CEO of HTeaO, a Texas-based company that focuses on iced tea. Coming from a restaurant family, Howe’s unique insights into the industry have been key to the success of his iced tea concept. His diverse entrepreneurial background, which includes experience in the construction and aircraft management industries, has enabled him to create a fresh and successful concept in

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Food Management

JULY 11, 2023

Six chefs, champions from regional competitions held around the country, will compete in the NACUFS 2023 Culinary Challenge on Thursday, July 20 in Baltimore.

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Chef 130

Wasserstrom

JULY 11, 2023

Inventory management is a critical component of any restaurant’s success. By effectively managing inventory, restaurants can reduce waste, improve efficiency, and boost profits. In this series of articles, we will explore key aspects of inventory management in restaurants, starting with forecasting demand. What Is Forecasting Demand? The first step in effective inventory management for foodservice […] The post Restaurant Inventory Management: Forecasting Demand appeared first on The

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Inventory Management Inventory Restaurant Manager Restaurant Management 90

Hospitality Net

JULY 12, 2023

Mandarin Oriental Hotel Group will open its third London hotel in the British capital in 2028. Situated on London’s South Bank with dramatic views over St Paul’s Cathedral, Mandarin Oriental Bankside, London is positioned ideally to access both the City of London and the West End theatre and shopping districts, offering a perfect base for leisure and business travellers.

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Modern Restaurant Management

JULY 13, 2023

In the ultra competitive landscape of bars and restaurants, providing unique and unforgettable experiences for your patrons is crucial. While for many sports bars, traditional flatscreen televisions have been the norm for watching sporting and live events, it’s time to take your establishment to new heights by upgrading with a game changing addition.

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Food Management

JULY 11, 2023

HHS Director of Culinary and Nutrition Services Trula Hepner creates menus that really nourish at Havasu Regional Medical Center.

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Recipes Nutrition 130

Fast Casual

JULY 14, 2023

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

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Hospitality Net

JULY 10, 2023

Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,100 hotels spanning more than 95 countries and Roadchef, one of the UK’s leading motorway service area operators welcoming 52 million visitors each year, today announced the upcoming opening of Super 8 by Wyndham Chester East, the brand’s first entry in the UK.

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Modern Restaurant Management

JULY 12, 2023

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option. Research shows that customers of all ages are growing more receptive to kiosks in restaurants, with the majority of consumers indicating they would visit a restaurant more often if it offe

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Point of Sale 88

Food Management

JULY 11, 2023

Morrison Healthcare’s Central Table Eatery at Lancaster General Hospital is named Best of Show alongside 10 category winners.

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Hospitality Hospitality 130

The Restaurant Technology Guys

JULY 11, 2023

Data holds the key to unlocking the full potential of your restaurant. In our upcoming blog post, we'll explore the transformative power of restaurant analytics. Discover how data-driven decision-making can enhance menu optimization, streamline operations, and drive profitability. Stay tuned for valuable insights on leveraging the latest tools, setting effective KPIs, and harnessing predictive analytics to stay ahead of the competition.

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Hospitality Net

JULY 10, 2023

The US short term rental market has struggled to keep up with the rest of the world in 2023 according to half-year analysis by short term rental (STR) data specialist Key Data.

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Modern Restaurant Management

JULY 10, 2023

Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems. With this approach, location operators often felt like these audits were punitive and they’d “get in trouble” for any non-compliance issue.

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Customer Experience 88

Food Management

JULY 12, 2023

This and a Danfoss net-zero public retail store are some of the tech-related developments you may have missed recently.

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FoodInsight

JULY 14, 2023

Download the survey results here When we hear the phrase “alternative protein” in food-related news, we may think about the plant-based products that have grown in popularity over the past few years. And while plant-based burgers and nuggets have already piqued the curiosity of Americans, even more new and innovative proteins have recently hit the market—one of the most notable being cell-cultured meat.

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Purchasing FDA 52

Hospitality Net

JULY 11, 2023

Dorado Beach, a Ritz-Carlton Reserve, is proud to announce the opening of Flor de Sal this summer. Situated within the stunning coastal haven of Dorado Beach, Flor de Sal combines the rich traditions of Italian cuisine with a unique emphasis on the flavor profiles of salt.

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Modern Restaurant Management

JULY 11, 2023

Restaurant ownersmust understand their insurance needs to protect their investment. In this episode of “ The Main Course ” host MRM Executive Editor Barbara Castiglia invited John Cassetta , Sales Manager at CoverWallet — a commercial business insurance company, to provide insights and clarity on the critical topic of insurance for restaurant owners.

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Food Management

JULY 14, 2023

This and empty office buildings being turned into vertical farms are some of the stories you may have missed recently.

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Food Quality & Safety

JULY 13, 2023

In late June, FDA announced an update to its January 31 proposal to create a unified Human Foods Program (HFP), which includes a new model for the Office of Regulatory Affairs (ORA). The update aims to enhance coordination, prevention, and response activities across the agency. Since the original announcement , a group of agency officials with expertise in different functional and operational areas has been working to identify additional opportunities to bolster operations within the new Human F

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FDA Food Safety Nutrition 52