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As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most
Summary On October 3, 2023, the Tennessee Department of Health (TDH) Northeast Regional Office was notified of two cases of Shiga toxin-producing Escherichia coli (STEC). Over the next two weeks a total of ninepatients with STEC infections were reported, seven (78%) were hospitalized, and four (44%) developed hemolytic uremic syndrome (HUS), a type of kidney failure.
Geofencing is a marketing tool using GPS tracking that’s designed to target specific geographic areas to deliver personalized, location-based content to the audience. This could include anything from announcements to special offers or incentives from restaurants to local customers. There are several ways that restaurants can use geofencing to analyze traffic data and patterns, increase […] The post Can geofencing help operators get ahead?
Sargento Foods, Inc. of Plymouth, WI, is recalling certain shredded cheese products over potential Listeria monocytogenes contamination. According to the details posted online by the Food and Drugs Administration (FDA), the recall was initiated on Feb. 5, 2024, and is ongoing. The recalled products were distributed in Arizona, California, Florida, Georgia, Illinois, Indiana, Maryland, North Carolina, New Jersey, Nevada, Ohio, Rhode Island, Texas, Washington and Wisconsin.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t
What is the problem? Through product testing, the FDA has determined that the ground cinnamon products listed in the table below contain elevated levels of lead and that prolonged exposure to these products may be unsafe. The FDA is advising consumers to throw away and not to buy these ground cinnamon products. The FDA has recommended that the firms voluntarily recall these products, with the exception of the MTCI cinnamon.
Technology, technology, technology. Finding the right balance between investing in too much technology and not enough is a perpetual challenge that restaurant owners manage within their businesses.
Technology, technology, technology. Finding the right balance between investing in too much technology and not enough is a perpetual challenge that restaurant owners manage within their businesses.
In response to the problem with elevated levels of lead in cinnamon in children’s applesauce and recalls of products in the fall of 2023, the FDA initiated a review of ground cinnamon and has issued warnings. During the review the Food and Drug Administration found elevated levels of lead in several products. The products are not targeted toward children, but are used as ingredients in foods that consumers may make and serve to children.
What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.
According to the Centers for Disease Control and Prevention, there are now 468 patients spread across 44 states. The FDA has confirmed that lead chromate is the source of lead and chromium in cinnamon applesauce marketed for children and imported from Ecuador. Leaders at the FDA continue to believe the contamination was intentional. The Food and Drug Administration had already confirmed that applesauce samples had as much as 2,000 times the amount of lead considered safe.
A recent study has identified factors that determine the susceptibility of different leafy greens to foodborne Escherichia coli, including storage temperatures, leaf roughness, and natural wax coating. The researchers also found that the juice of kale and collard leaves have a natural antimicrobial effect.
The movement to ban certain additives in food or beverages that started last year in California and spread this year first to Illinois has now reached as far as the Empire State. Two New York State lawmakers introduced related bills to protect consumers from dangerous known and unknown additives used in foods and beverages. The first bill, A6424A/S6055B , would prohibit the use of seven dangerous and unnecessary additives in foods or drinks sold in New York state: azodicarbonamide, brominated ve
Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.
A former raw milk cheese manufacturer and the company he owned and managed pleaded guilty today to charges related to cheese that was linked to a 2016-2017 outbreak of listeriosis, the disease caused by the pathogen Listeria monocytogenes. Johannes Vulto and his company, Vulto Creamery LLC, each pleaded guilty to one misdemeanor count of causing the introduction of adulterated food into interstate commerce.
Twelve of the industry's female leaders discuss everything from AI and robotics to kiosks, mobile payments, menu trends and flexible shop formats. Hear from BRIX Holdings, Hungry Howie's, FAT Brands, Gong cha, Potbelly, Olive & Finch Collective, Friendly's, Gastamo Group, Bobby's Burgers by Bobby Flay, Choolaah, Bonchon and Starpoint Brands.
Salm Partners, LLC, of Denmark, WI, is recalling approximately 35,430 pounds of Johnsonville turkey kielbasa sausage that may be contaminated with foreign materials, specifically pieces of rubber, according to the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) today. The problem was discovered after the firm received complaints from consumers reporting they found pieces of rubber in the ready-to-eat turkey kielbasa products.
Customer loyalty is one of the most expensive currencies that a company can deal in. It is one of the best ways to guarantee a steady revenue while also taking business away from competitors. An effective strategy for fostering this customer loyalty is for a company to release a loyalty rewards app , which is designed specifically to drive repeat transactions with a single customer.
The Alameda County Public Health Department, Los Angeles Department of Public Health, and California Department of Public Health (CDPH) investigated an outbreak of shigellosis associated with a Kaiser Permanente union delegate conference held at the Westin Bonaventure Hotel in downtown Los Angeles from August 21 to August 24, 2023. The event included 269 attendees from across California.
The theme of the sixth annual World Food Safety Day (WFSD), taking place June 7, is —“Food Safety: Prepare for the Unexpected,” which aims to help all stakeholders along the food supply chain prepare for unexpected food safety incidents.
Steve Ardagh is the founder and CEO of Eagle Protect, a leading glove. He is known as “The Glove Guy” for his food safety leadership. In the glove world, the toxic chemical of the moment – phthalates – is a crucial ingredient often found in vinyl gloves. It is estimated to be used by two-thirds of the 200,000 quick service restaurants (QSR) in the U.S.
In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. The consummate performance of these units is non-negotiable, given their role in preserving product integrity, meeting health standards, and enhancing customer experience. 1. Inadequate Ice Production A common predicament, insufficient ice production, often signals deeper issues within the machine’s operational frame
An outbreak of Salmonella was investigated by the Illinois Department of Public Health (IDPH) and the Chicago Department of Public Health (CDPH) in the summer of 2023. This outbreak was assigned the outbreak code IL2023-1678. An increase in the number of Salmonella cases was identified in September 2023, and the only location found to be common to these early cases was Carniceria Guanajuato at 3140 N.
Hilton (NYSE: HLT) and NABNI Developments, the visionary real estate developer behind the most sought-after residential and commercial properties in Dubai, have announced plans for Waldorf Astoria Residences Dubai Downtown, set for completion in 2028. Located in the most populous city in the United Arab Emirates, Waldorf Astoria Residences Dubai Downtown will heighten the prestigious hospitality brand’s global presence as the first-ever standalone Waldorf Astoria residential address outside of t
— OPINION — Roughly nine years ago, while serving as Vice President for Food Safety at the world’s largest food retailer, I surveyed how many different date labels were used by food producers to convey that food was nearing its expiration date. Much to my surprise, we counted 47 different and unnecessarily complicated labels. They ranged from “freshest-by,” “enjoy-by,” to “sell-by” and many more.
In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends.
After hundreds of children across the U.S. contracted lead poisoning after eating fruit puree pouches containing contaminated cinnamon, the U.S. Food and Drug Administration (FDA) has identified six additional ground cinnamon products that were found to contain elevated levels of lead. The agency has issued a recall.
According to Charuta Fadnis of Phocuswright on Tuesday at ITB Berlin, the use of AI by agents and personalised travel apps is an important future trend.
Raja Foods LLC of Skokie, Il, is recalling its 3.5-ounce packages of “Swad Cinnamon Powder” because it has the potential to be contaminated with lead. The products included in this recall are, Swad Brand Cinnamon Powder in clear plastic 3.5 OZ bags, UPC 0-51179-34280-4, from either of the following two batches and Best Before Dates: Batch KX21223 Best Before July 2026 and Batch KX08123 Best Before March 2026.
Today, Hoshizaki America broke ground on a new, two-story warehouse in Peachtree City, Ga. The maker says the 120,000-square-foot facility will bring component warehousing back on-site and “revolutionize [its] material flow throughout fabrication and assembly processes for its commercial ice machines.
States like California have been active in the past few years passing laws to regulate PFAS in products. So far, 12 states have enacted laws that ban or impose reporting or disclosure requirements for PFAS in products. As states continue to move forward with emerging PFAS product restrictions, those who manufacture, distribute, and sell such products must prepare for the changing legal landscape.
Marriott International, Inc. today announced it has signed an agreement with Victoria Park Hotels Ltd. to launch The Park Lane Hong Kong, Autograph Collection in early 2025.
Pursuit to a 16-page plea agreement that leaves little to the imagination, a former raw milk cheese manufacturer and the company he owned and managed pleaded guilty today to charges related to cheese that was linked to a deadly outbreak of listeriosis. Johannes Vulto and his company, Vulto Creamery LLC, are scheduled for sentencing on July 9 at the U.S.
Convenience store brand Wawa, which has a large food and beverage offering, celebrated the official start of construction on its first two stores in Georgia on March 7. “It’s official—Wawa is coming to Georgia, and we couldn’t be more thrilled to share details of our exciting growth plans with our newest soon-to-be neighbors,” says Robert Yeatts Sr.
The agency’s leading theory is that the cinnamon added to the product was likely an “economically motivated” adulteration. The post FDA Says Applesauce Contamination May Have Been Deliberate appeared first on Food Quality & Safety.
Studio Marincola’s paean to circular architecture will see former Hotel Splendid Venezia transformed into a paragon of contemporary Alpine design ahead of Milano-Cortina 2026 Winter Olympics
El Chilar Rodriguez LLC of Apopka, FL, is recalling more than 1,500 bags of El Chilar Ground Cinnamon “Canela Molida” sold in 1.25-ounce bags, because it may contain traces of lead. The product was distributed by La Raza LLC of Forestville, MD, which distributes to brick-and-mortar retail stores within the state of Maryland. The product can be identified by the lot codes D300 EX1024 and F272 EX1026, which is stamped on the front side of the packaging.
Subway has expanded its rollout of slicers to Canadian stores, becoming “the first major QSR in Canada to offer freshly sliced meat,” according to the brand. The equipment add-on hit U.S. stores in 2023, and Subway says Canada was its next priority market. Now, Canadians can get freshly sliced ham, turkey, pepperoni and salami, and the new equipment comes at no cost to brand franchisees.
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