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How SMS Automation Can Revolutionize Ordering in the Food Service Industry

Total Food Service

The entry of SMS automation in the food service industry is simplifying the ordering process by making it faster, more efficient, and more convenient for both business owners and customers. For so many years, restaurants and food service businesses have relied on traditional ordering methods such as phone calls and in-person orders.

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The Connected Restaurant (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant technology with Eric Symon, Director of the Enterprise Process Innovation Center & Food Services Group at Panasonic System Solutions Company of North America. To listen, click here.

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

Robots are now being deployed for various tasks, ranging from food preparation and delivery to customer service. The industry is embracing these technologies for their potential to enhance efficiency, reduce labor costs, and ensure consistency in food preparation and service.

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Beating the Labor Crunch: Outsourced Strategies Are Key

Modern Restaurant Management

First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations. Managing existing labor, attention to customer service, marketing and promotion, vendor relationships – all can suffer when so much valuable time and attention is diverted to finding and keeping talent.

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Ceilings Can Define Style

Modern Restaurant Management

And since the panels are non-water absorbent and fully washable, she was able to use them throughout the restaurant – even over food preparation areas like the antipasto bar – to unify the space. Photo by Martin Knowles. ????The

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Building Your Team from Within: How to Retain Your Best Food Service Employees

Culinary Services Group

Since 2020, the food service industry hasn’t had it easy. In 2023, we shared our best practices for retaining food service employees. How to Identify Strong Leaders Within Your Team As a community leader, you’ve likely got more on your plate than you can handle — especially regarding food service management.

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Opening a Ghost Kitchen? Know the Laws That Will Impact Your Business

Modern Restaurant Management

Ghost kitchens are professional food preparation and cooking facilities set up for the preparation of takeout or delivery-only meals. Food service. Are you wondering what laws apply to this business model? Let’s examine the most important laws that impact your ghost kitchen business. What Is a Ghost Kitchen?